[quote name='gizmogc']
- I agree on there used game pricing for some games...or would you rather trade it in at GameStop and get $6?...
- Not all managers are the same. I have met some jerk managers from EB, GameStop, and yes, even my company. It varys store to store.
[/quote]
Ok, a response to these first 2 statements. First, I apologize for unleashing like that. It was a pretty stressful weekend and I could have certainly been more polite. However, I do stand by the principals. Yes, Game Crazy does give some much better deals buying back games. But Gamestop and EB both have their merits as well. Let's be honest, ALL game stores have their little quirks that make them "better" than the others in different ways. My point is - don't pretend that Game Crazy is the only one with perks that make it better than the others.
As for the Managers, you're dead on. Actually, I have had very bad experiences with a lot of Managers at different stores. More on this later though.
[quote name='gizmogc']
- And when does EB and GameStop mention their promos? Heck, it seems to vary from EB to EB... [/quote]
Again, you make a good point. Except that they do not sell me a card under what I cannot help but perceive as false pretenses when they promise these month-to-month deals when in actuality they are usually 2-week deals. This specific gripe is not about the deal (though the hats, etc is a completely legitimate gripe, though separate), it is about being misled. Gamestop promises a magazine subscription with their card and do you believe it? Every month I get a magazine in the mail - on time. If Gamestop sent me a 20%-off coupon in the mail instead of a magazine it might be worth more money but I would still feel misled. Am I making sense here? This particular gripe is about feeling that Game Crazy is not fulfilling their part of the bargain. It has nothing to do with the monetary value of the deals.
Gamestop and EB don't announce their deals. I can't say I like that either, but it's not like they say they're going to run a special and then when you show up to the store they're like "Oh, uh, well, I think it might start next week?" They do what they say and say what they do.
[quote name='gizmogc']
"Name ONE deal that Game Crazy had ready and put into effect the first day of the month...
- One was when we paid $35 for certain games (Well, it did start on the 4th or 5th, but it will still close to the start of the month. We also did 5 free rent 1 get 1 free coupons that lasted 3 full weeks. [/quote]
So, for as long as you have worked there, what you are saying is that ONE time, Game Crazy ALMOST fulfilled the month-long deal. I think that speaks for itself. Also, I won't rant on the Rent 1, Get 1 Free coupons but they really are totally worthless to me and I doubt they hold much monetary value for many other gamers either. Those things are a dime a dozen and you hand them out like candy.
[quote name='gizmogc']
- Oh, I admit. I call my DM up and tell him how it is B.S. and he passes the info along. Keep in mind, we are still a new concept, while EB and GameStop (Which was FuncoLand) have been around ALOT longer.[/quote]
Man, I can't tell you how much I appreciate hearing you say that. Honestly. As I said in my last post, it's the fact that most Managers seem more interested in covering up the problems than admitting them and saying "I am doing my part to make this a better place for gamers by communicating these problems to my DM." I have a lot of complaints about other game stores (nobody is perfect) but the only thing that really gets under my skin is when I (usually calmly believe it or not) make a suggestion and rather than take me seriously the Manager deflects the suggestion and starts talking about how Game Crazy is better than Gamestop.
"I'm not sure I understand why the January deal has not even been announced and it is now January 12". Or, "Hey, your store might do better if you asked your employee over there to stop lighting people on fire when they walk in." Response - "What? Gamestop is selling Final Fantasy XYZ for $60 used and we have it right here for $20! And they treat their customers like crap! Their card is a piece of trash and useless compared to ours!" (Meanwhile, employee walks in with a can of hairspray and a lighter).
Let me help you with a response: "Yes, I think that totally sucks. I've put in 10 calls to my DM about this and I'm going to put in another call tonight. But you have a totally legitimate complaint and I feel bad because I'm the one who sold that card to you. And oh, by the way, lighting people on fire - I didn't realize that was going on. I'll make sure he stops that." It really is that easy.
[quote name='gizmogc']I'm gonna have to assume that your Game Crazy you goto most likley isn't your cup of tea. They probaly don't bow down to you, or kiss your ass like EB. You seem to have such hate for a company which gives ATLEAST 30& more trade-in then any other store (and that we don't knock you down in price if you bring in a CD Only game, rather then one with a case and manual).[/quote]
To be honest, I've had pretty good experiences with Game Crazy, with the exception of the fact that EVERY store in my area (approx 6) has at least one employee who openly and proudly boasts to anyone who will listen that he buys "all the good/rare games" because that's his big perk for working there. You guys are really low-priced on some quality games (when they sneak by the vulture employees). EB employees, in my experience, are some of the rudest and unhelpful people I would ever want to meet. No, I do not like EB much either. Gamestop employees are either extremely friendly or extremely rude in my experience (I have done a lot of traveling and I would say I am basing this on regular visits to 30+ stores). So it's a mixed bag with them. Game Crazy employees tend to be like a friend of mine's pet bulldog. Always sticking your nose in my personal space and completely unable to take a hint that I like my space. On the whole though, pretty friendly. My problem is when they start trying to sell you something and it's like flipping a switch on a windup toy - you guys just start talking and half of it is true and half is BS but you just keep talking until you sell something or I have to politely leave. Like I said, each chain has good and bad. All I ask is that you take me seriously when I say "The Game Crazy Card has its flaws". That's how things change. That's what makes me come back to Game Crazy. That's what makes me think that just maybe, this store considers my opinion important.
D While all the games were probably worth 25 cents to $5 at EB.
