Here's a tricky one... I just come home to find one of my eBay purchases waiting for me.
The auction was for a lot of 11 guides and it was shipped in a big box. Of course, as you can tell by the title, I received an empty box. There's nothing but crumpled up newspaper inside the box but the postage (from an actual USPS location) says it was ~$9 via media mail. One side of the box was literally cracked open... and then taped back up with a single piece of clear tape.
So at this point, I know the seller did ship the items but they apparently got lost during transit. But who exactly should I blame?
I'd honestly feel bad blaming the seller because it seemed to have been packed fairly well. And the USPS somehow lost all 11 guides...
And another thing that makes me iffy about filing a PayPal dispute is that I recently finished one (filed a dispute, seller resolved it after receiving the dispute) and have one pending (filed a dispute and escalated it, returned item, and now PayPal is making me wait until March 17th for my refund for some reason even though the item was confirmed to be delivered on March 4th via FedEx).
What do you guys think I should do?
The auction was for a lot of 11 guides and it was shipped in a big box. Of course, as you can tell by the title, I received an empty box. There's nothing but crumpled up newspaper inside the box but the postage (from an actual USPS location) says it was ~$9 via media mail. One side of the box was literally cracked open... and then taped back up with a single piece of clear tape.
So at this point, I know the seller did ship the items but they apparently got lost during transit. But who exactly should I blame?
I'd honestly feel bad blaming the seller because it seemed to have been packed fairly well. And the USPS somehow lost all 11 guides...
And another thing that makes me iffy about filing a PayPal dispute is that I recently finished one (filed a dispute, seller resolved it after receiving the dispute) and have one pending (filed a dispute and escalated it, returned item, and now PayPal is making me wait until March 17th for my refund for some reason even though the item was confirmed to be delivered on March 4th via FedEx).
What do you guys think I should do?