Ripped off by Amazon seller

RabidEmu

RabidEmu

CAGiversary!
This might not be the right forum to put this, but I don't know where it should go. Anyway, I'm looking for some advice and I don't know where to ask for help.

About a month and a half ago I ordered a used game (some Pokemon game for GBA, in case that matters) from a seller on the Amazon marketplace. I received the game fairly quickly and tested it out. There was a sort of strange message when the game first started and after a bit of research I found out that it was a bootleg copy of the game and could not save properly.

I sent an email to the seller(redstoneriver) asking for a refund or a replacement game. He never responded. I sent two more emails over the next three weeks, still no response. Looking at the seller feedback(which I should have done before ordering) it seems a few people are having very similar issues, none of which have been resolved.

According Amazon's policy they don't want to get involved in disputes with sellers. So what do I do now? Does anyone have any suggestions or been in a similar situation with an Amazon seller?
 
Amazon will get in the middle if they're selling the wrong thing. Do the A-Z thing to get your money back. If the seller doesn't defend himself, then you get the money back.
 
I didn't think the A-to-z Guarantee applied to marketplace purchases, I'll try that. Thanks for the quick responses.
 
I've had similar experiences with deadbeat sellers and always got my money back after filing a claim with Amazon. Good luck.
 
Is there a time limit to how long this needs to be done? I ordered in lated November, I think. It was supposed to be a Christmas present, but when I found out it was a bootleg copy I tried to contact the seller. I gave him about a week in between emails to respond, and now it's already Jan 21.
 
You should have 60 days to file a claim with amazon. A seller is required to accept returns on all items sold through amazon and if they're selling bootlegs you'll most likely automatically get a refund.
 
[quote name='62t']also keep in mind you can only do 5 A-Z claims[/QUOTE]

Yes, like, EVER.

OP, if you didn't spend too much on this bootleg, I'd just let it go. I got burned on a scratched up Fighters Megamix that wouldn't play nearly two years ago, and I just let it go. I didn't spend too much for it, so it wasn't worth wasting a use of that policy.
 
Wow. Did you even bother to read some of the guy's reviews before you made your purchase? He's only at 89%, which is terrible but he's got a history of screwing people over it seems.

I'd file the A to Z guarantee quickly, I think there's only like a small time frame in which you can do it.
 
Yeah file it so this guy cant make cash off his bootleg pos games anymore..

[quote name='rabidemu'] I received the game fairly quickly and tested it out.[/quote]

[quote name='RabidEmu']It was supposed to be a Christmas present, but when I found out it was a bootleg copy I tried to contact the seller. [/quote]

So do you test out most christmas presents you give? How weird.
 
[quote name='Lice']
So do you test out most christmas presents you give? How weird.[/quote]

I do when they are used games from GS that I'm giving to one of my kids.
 
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