I had sent the email and I got this response which seems like little to no effort was put into it.
Thank you for writing to us at Amazon.com.
I'm sorry for the trouble you had with this promotion.
Some promotional offers may not be combined with other offers in the same order. Generally, only one promotional claim code may be used per order, and orders with promotions cannot be combined with other orders.
In the case where multiple promotional offers cannot be combined, we will automatically apply the promotion that gives you the largest discount.
I apologize for any misunderstanding. If you need to make any other changes to your order before it ships, visit this Help page for instructions:
http://www.amazon.com/gp/help/customer/display.html?nodeId=595034
If you have an unrelated question, you can contact us by visiting our Help pages. You can click a button to contact us by e-mail or phone from any Help page on our website.
Please note:
- Limit one promotional certificate per customer per offer and
one promotional certificate per order. Order must be shipped
to a single address.
- These certificates are not valid with other promotional offers.
- Promotional certificates must be redeemed at our website,
http://www.amazon.com, toward the purchase of products listed on
Amazon.com's website and sold by Amazon.com. They may not be
used in conjunction with the purchase of products or services sold
by or under the brands of third parties, including, Target.com,
cellular phone service provided by commercial carriers, or sold
through third-party areas such as the Apparel & Accessories store,
Amazon Marketplace, or at Amazon.ca,
Amazon.co.uk,
Amazon.fr, Amazon.de, or
Amazon.co.jp.
- Promotional certificates cannot be used to pay for new, used, or
collectible merchandise sold by third-party merchants accessible
from our site.
- Promotional certificates cannot be used to pay for special order
titles or gift cards.
- Promotional certificates cannot be applied to orders already
placed with us.
I'm sorry I wasn't able to be of more help. We look forward to seeing you again soon.
Please let us know if this e-mail resolved your question:
So it seems like I could maybe cause a stink and fight some more over this, please post if anyone was successful with their try to get it to work.