[quote name='shrike4242']Don't take this the wrong way, though how the hell could I figure that out from the fifty different places you were going with the rant in the OP?
You went from this:
To this:
And then this:
Later to this:
And finally to this:
With this little postscript:
Could have just checked the manual where it gave you the warranty terms and contact information for HP, plus the same info on the website.
Much less stress and much less yelling, even if there are BB employees that don't know how the process works. In that case, I would have been complaining to the manager about the lack of knowledge his employees have.[/QUOTE]
it was the manager of the geek thing that told me this in the first place on tuesday
Called them tuesday and ask them about it and they said bring it in and they would take care of it,.
Went in tuesday with the item they told me to bring .. they go O we need the packing label and all set to go
came back thursday and their entire story changed
You went from this:
To this:
And then this:
Later to this:
And finally to this:
With this little postscript:
Could have just checked the manual where it gave you the warranty terms and contact information for HP, plus the same info on the website.
Much less stress and much less yelling, even if there are BB employees that don't know how the process works. In that case, I would have been complaining to the manager about the lack of knowledge his employees have.[/QUOTE]
it was the manager of the geek thing that told me this in the first place on tuesday
Called them tuesday and ask them about it and they said bring it in and they would take care of it,.
Went in tuesday with the item they told me to bring .. they go O we need the packing label and all set to go
came back thursday and their entire story changed
Write down the names of the people you speak to and what they tell you. If someone else tells you something different then you have a reference point for what you were originally told. As many times as you've posted about having problems you should have figured this out years ago. Shockingly, I don't think this advice will be taken and problem threads will continue to be posted. 
Uhhh....
