Jesse_Dylan
CAGiversary!
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The full story:
Back in 2010, near the end, I got a charge from the PSN for $50 that I didn't authorize. I called my credit card company, and they canceled my card and apparently set up a dispute. Sony banned my account.
I e-mailed Sony, and they told me I had to call. I e-mailed some more, procrastinated.
About a month ago, I called and got jerked around for a while. A woman did her best, and then I talked to a manager who accused me of giving away my info, blah blah, which I hadn't. He heard my whole story, apologized, and said I needed to call back and talk to an account recovery specialist.
So, I called back today. I talked to a guy for ages. He apparently talked to the account recovery specialist for me, but I didn't talk to them myself.
Basically, he said it couldn't have been the massive PSN hack that caused this, because that happened in 2011. What happened to me happened earlier (probably the massive Gawker hack). He said there is no way to retrieve my account, and all the stuff I had on there that I'd purchased is gone, forever.
None of this is my fault. Yeah, I procrastinated forever, but that's because I have a strange aversion to getting screwed around on the phone. So I've entirely lost everything I had on there, and they can do nothing about it. They told me to just start a new account.
CAG's worst nightmare. Who knows what all I had hoarded on there. Guess that's life.
Any advice? Anything that can be done? There's seriously no way to get my account/stuff back? I wouldn't even know where to post, whom to e-mail, whom to complain to. I only posted on CAG because it's my favorite community.
(My Battle.net account got stolen as well, which was also a tremendous pain to get back but not nearly so financially saddening.)
Can I go ahead and make a new account with my same old e-mail address now, or would that contribute to destroying any chance (apparently zero) I have of getting all my old stuff back?
Back in 2010, near the end, I got a charge from the PSN for $50 that I didn't authorize. I called my credit card company, and they canceled my card and apparently set up a dispute. Sony banned my account.
I e-mailed Sony, and they told me I had to call. I e-mailed some more, procrastinated.
About a month ago, I called and got jerked around for a while. A woman did her best, and then I talked to a manager who accused me of giving away my info, blah blah, which I hadn't. He heard my whole story, apologized, and said I needed to call back and talk to an account recovery specialist.
So, I called back today. I talked to a guy for ages. He apparently talked to the account recovery specialist for me, but I didn't talk to them myself.
Basically, he said it couldn't have been the massive PSN hack that caused this, because that happened in 2011. What happened to me happened earlier (probably the massive Gawker hack). He said there is no way to retrieve my account, and all the stuff I had on there that I'd purchased is gone, forever.
None of this is my fault. Yeah, I procrastinated forever, but that's because I have a strange aversion to getting screwed around on the phone. So I've entirely lost everything I had on there, and they can do nothing about it. They told me to just start a new account.
CAG's worst nightmare. Who knows what all I had hoarded on there. Guess that's life.
Any advice? Anything that can be done? There's seriously no way to get my account/stuff back? I wouldn't even know where to post, whom to e-mail, whom to complain to. I only posted on CAG because it's my favorite community.
(My Battle.net account got stolen as well, which was also a tremendous pain to get back but not nearly so financially saddening.)
Can I go ahead and make a new account with my same old e-mail address now, or would that contribute to destroying any chance (apparently zero) I have of getting all my old stuff back?