I haven't ordered from secondspin/wherehouse in years (2007 according to the site). I bought an Xbox 360 game and 2 dvds. The xbox game was in really bad shape, artwork on the cover has water damage, dirty case, disc has many noticeable marks and there is a sticker on the small ring part of the disc.
One of the dvds I ordered is all scratched up but it was because the disc holder thingie broke and the disc was loose. Everything works in any case so I can't really fault them.