The Special Order Program works like this.
You want a game, you pay $6 for shipping and handling, and also for the time spent searching for the game. When you actually get the game, you pay for the actual price, or get the $6 refunded if it's not in good condition. There is an exclusion list, things like Suikoden 1+2, NES Stadium Events, MvC2, Gitaroo Man, Valkyrie Profile, Resident Evil 2+3 GC, etc. Anything that's uber rare or that you could make lots of profit off ebay with probably both wouldn't show up in any store's inventory, and if it did, it'd get purchased before it was found by special order. So it's a good program, and you can also specify condition before you special order. Just tell them if you need a good condition disc, or a complete copy, or whatever. They'll add that to the special order form.
I'm thinking about special ordering Zone of the Enders 2, cause i can't find it and I love that game.