[quote name='ChrisXE']I went to target today after work(i work retail also) and I was going about my buisness then Im like i will pick up star wars battle front for some xbox live action. Then i pulled out my raincheck(FFX2, 44% off, still never got FFx2 in stock) to go towards BATTLEFRONT. Then the guy who works a electronic said my raincheck aint valid iM like i use rainchecks all the time, he is like well u have to wait for the raincheck to expire to use it im like ummmmm since when,
............................................................................................. laugh....employee was getting really mad then said "You have to wait till it expires to redeeem the raincehck on another item im like ohh ok good I have 10 more at the house expiring next week, mayu i have ur name so I know who to talk to

). the manager needless say that aint target policy, and said item must be substituted before it expires....manager had a nice little talk with the employee, while exscorting the game to service desk...the employee then said something to some chick who works their(something along the line i hate these cheap muther shaq-fuers)....he was a guy needless to say. I then got my game for 44% off....took an hour to do so but I made it clear to him that I would leave if he stated that i can use it after it expires(he wanted to make me look stupid when I bring in a expired raincheck)[/quote]
Punched the above story into the Ol' Bionic Owl computer and here is the resulting output to those who wish to know what happened:
I went to target today after work, I work in retail as well, and I attempted to pick up Star Wars Battlefront for Xbox using a raincheck. I pulled out my raincheck (FFX-2, 44% off) whenthe guy who works a electronic said my raincheck is not valid.
I stated that I use rainchecks all the time, but he told me I had to wait for the raincheck to expire to use it. I questioned since when had the policy changed as the raincheck mentions nothing about that restriction. I told him the raincheck states "choose a substitute" to which he replies it only works on FFX-2. I then stated that I would love to, but FFX-2 has been out of stock for a month and a half.
He once again falsely states that the raincheck has to expire before you can pick out a different item in same catagory and that it has to be 29.99 to get 44% off. I was getting pretty frustrated and asked to see someone else for a second opinion who happened to be the assistant manager. It was obvious she was clueless to the policy as after hearing the false statement from the Target employee, she agreed with him.
I ask for someone else to talk to so they send me to customer service where I talk to a manager. He listened to what I had to say, agreed with me, told me to bring the game and the employee with me back to customer service. I then went back to the electronics department and told the jackass employee that customer service said to escort me up their with the game. He flatly refused stating that "I willl not let you break Target policies." I try to remain calm and ask him to please just get the game. He then called for the manager I had talked to to come out to the department.
The employee tries to explain his version of the the raincheck policy to the manager and his side of the story. I then explain my side, saying that there is no way the raincheck would be good after expiration; coupons aren't good after the expiration date, nor is milk. The manager smirked at my expired milk comment :lol: then took my side saying none of those restrictions are printed on the raincheck. The employee then said "Im the head employee of target electronics, i know the policy" to which the manager responded "you've only been here a month." I laughed out loud at that comment.
The employee was getting really mad at that point saying "You have to wait till it expires to redeeem the raincehck on another item." I reply fine, I have 10 more at which expire next week, may I have your name so I know who to talk?

The manager, needless to say, states that isn't Target policy, and said item must be substituted before the raincheck expires.
The manager then had a nice little talk with the employee, while escorting the game to the service desk. The employee then said something to some chick who works as a cashier, something along the line "I hate these cheap muther shaq-fuers." After an hour of arguing I had my game for 44% off and made a fool out a asshole 8).