The 2024 Gamestop Thread

Davem

Davem

CAGiversary!
Yoinked from the 2022/2023 thread!

GS FAQ

Where is the weekly ad?
They ended the weekly ad for more rotation of deals. Please check the homepage and deal link for the current deals.

I can't find a trade in value for an item?
It might not be tradable or calling a store to find the value may be the only option.

How many copies of a game can I trade in?
You are allowed to trade in 4 copies of the same game (same system) within a rolling 30 day period.

Are there trade limits?
Yes, $500 cash minus some electronic trade ins and or $2000 trade credit in a rolling 30 day period.

Where is the weekly ad?
They ended the weekly ad for more rotation of deals in a period.


The website isn't loading properly?

Try to clear your cookies and see if that works,

Can I use the $5 monthly coupon on gift cards?

Yes you can in store but not online please note not all gift cards will apply to this rule.

I have a $XX.xx pre-owned reward certificate, and I want to use it on a B2G1 transaction. Should I?
It depends. If the three games are equal value, do not use your certificate. The value of the certificate would be applied to the free game, which would not benefit you. If one game is more expensive, you can use the certificate to make it the same value as the other two games ($5 reward certificate applied to transaction with two $10 games and one $15 game would make all three games $10).


TERMINOLOGY AND LINGO:
ASL/SL: Assistant Store Leader, Store Leader; manager positions at GS.
B2G1: Buy two, get one free.
GS: GameStop
JD: Junior detective, an employee who is out to get someone
LP: Loss Prevention; this is the department that actually bans accounts after being flagged.
TC/TiC: Trade credit.
TIV/TV: Trade in value, or what a game currently trades for. When posting a TV for a game, always use the base value.
 
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rp71284 said:
Is it even worth calling CS if it looks like my accounts are banned? I think they finally got around to getting me for those "excessive" returns, with the one where their store chopped off my unit # and got a packaged returned to sender being the last one.

Am I stuck doing in-store for everything if I want to make a purchase?
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It's worth a try, you never know. Although I tried on 2 separate occasions and they said I have to go through email to a different department. Emailed them both times and they wouldn't budge even though it has been totally their fault for the returns. Close to 50% of my orders this year have been messed up.

You can still purchase in store and make sure you use your coupons up. Also, the $5 reward doesn't work but if you have a good person working, they might override the system and give you a $5 discount. Just act ignorant like you don't know why the coupon is not working all of a sudden.
 
Gamestop did not give me 10,000 points for buying the slim. I also bought a $10 psn card and only those 100 points were credited. I'm on the phone with them now and the guy tells me he sees that I bought the slim but the receipt only shows $5.46 and that it was a trade in so I only get the price difference for the points which he shows as 5.46. He is telling me they messed up in the store and to go back to the store and have them fix the issue. I'm waiting to speak with a supervisor now.

For those of you that did the trade in, check your accounts and make sure you got 10,000 points.

**EDIT**

Supervisor was very nice and she understood what was going on over the first guy I talked to. She told me it was very confusing what the GS employee at the store did and after going through all the transactions she saw on her end, she apologized and credited me the 10,000 points.

 
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Freeze Time said:
Gamestop did not give me 10,000 points for buying the slim. I also bought a $10 psn card and only those 100 points were credited. I'm on the phone with them now and the guy tells me he sees that I bought the slim but the receipt only shows $5.46 and that it was a trade in so I only get the price difference for the points which he shows as 5.46. He is telling me they messed up in the store and to go back to the store and have them fix the issue. I'm waiting to speak with a supervisor now.
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it’s been this way for me for years, I always make them out the trade credit on a card and then use that, they don’t always but usually will.
 
ǝ˥ǝuoʌ said:
Pro models that came with RDR2 and manufactured after were a lot quieter. I bought a used og PS4 phat that sounded like a jet engine, but after adding new thermal paste, it became quite. That could be the problem for the older pro models, they just needed a new thermal paste.
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The one with the smaller power plug were much better. I believe CUH7215 is the model vs the older CUH7x15.

 
Shugo2540 said:
it’s been this way for me for years, I always make them out the trade credit on a card and then use that, they don’t always but usually will.
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I edited my post. The supervisor took care of it.

Kakkarrot23 said:
I apologize if this was answered recently but are you able to use online rewards on eshop cards or does that only work in store?
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The $5 monthly only works in store. Someone else can answer about the online cert.

 
Freeze Time said:
Gamestop did not give me 10,000 points for buying the slim. I also bought a $10 psn card and only those 100 points were credited. I'm on the phone with them now and the guy tells me he sees that I bought the slim but the receipt only shows $5.46 and that it was a trade in so I only get the price difference for the points which he shows as 5.46. He is telling me they messed up in the store and to go back to the store and have them fix the issue. I'm waiting to speak with a supervisor now.

For those of you that did the trade in, check your accounts and make sure you got 10,000 points.

**EDIT**
Supervisor was very nice and she understood what was going on over the first guy I talked to. She told me it was very confusing what the GS employee at the store did and after going through all the transactions she saw on her end, she apologized and credited me the 10,000 points.
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Well that sucks, does your receipt show anything weird that they would have done? I haven't had anything post yet from my transaction Friday so I'll just wait to see how it shakes out. I hate contacting gamestop cs
 
TheLegendofTyler said:
Well that sucks, does your receipt show anything weird that they would have done? I haven't had anything post yet from my transaction Friday so I'll just wait to see how it shakes out. I hate contacting gamestop cs
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Yes. The employee did a bunch of weird stuff that even the supervisor was confused about it all. Probably just that employee messing up. Others here should get the points no problem. If not, you'll have to call up CS.

 
Freeze Time said:
Yes. The employee did a bunch of weird stuff that even the supervisor was confused about it all. Probably just that employee messing up. Others here should get the points no problem. If not, you'll have to call up CS.
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Weird, I wonder what they did. I feel like there's only one way to do a trade and a purchase, but gamestop always finding new ways to be special
 
bonesawisready said:
doesn’t the fat model do the same thing during the first update ?
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Does it? Honestly, I can't remember. I thought the drive worked right out of the box for the "older" model without any online update. I could be wrong in which case I can cast out of my mind the crazy thought of wanting a second "fatter" PS5 as a spare that would avoid that DRM.
 
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Freeze Time said:
Yes. The employee did a bunch of weird stuff that even the supervisor was confused about it all. Probably just that employee messing up. Others here should get the points no problem. If not, you'll have to call up CS.
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I noticed I only got points for the difference between the trade in and the new PS5. Got full points for the controller I bought with trade credit. Guess I'll call and see if they'll give me the full amount.

 
bee01 said:
I noticed I only got points for the difference between the trade in and the new PS5. Got full points for the controller I bought with trade credit. Guess I'll call and see if they'll give me the full amount.
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Yeah I am not sure if they are doing things differently now but the employee did a bunch of weird stuff to the receipt because after I bought the PS5 and used Trade Credit, I decided to use my $5 monthly coupon to buy a $10 PSN code and he proceeded to take back the receipt I just got and do a bunch of weird stuff to it. I then got another receipt for the PSN card I bought with a revised receipt for the PS5 purchase but again, only the psn receipt registered in the system as a purchase. The supervisor on the phone saw all the weird stuff that he did and gave me the 10,000 points.

Not sure if it's their new policy or it's store by store but probably the best thing to do is just trade in the console and get the credit and then go to a different GameStop and buy the PS5 there instead. This way it's a brand new receipt and no trade in is on the receipt. All you would be doing is using Trade Credit and like your controller, they should give you the full amount for the system which would be 10,000 points.
 
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Freeze Time said:
Yeah I am not sure if they are doing things differently now but the employee did a bunch of weird stuff to the receipt because after I bought the PS5 and used Trade Credit, I decided to use my $5 monthly coupon to buy a $10 PSN code and he proceeded to take back the receipt I just got and do a bunch of weird stuff to it. I then got another receipt for the PSN card I bought with a revised receipt for the PS5 purchase but again, only the psn receipt registered in the system as a purchase. The supervisor on the phone saw all the weird stuff that he did and gave me the 10,000 points.

Not sure if it's their new policy or it's store by store but probably the best thing to do is just trade in the console and get the credit and then go to a different GameStop and buy the PS5 there instead. This way it's a brand new receipt and no trade in is on the receipt. All you would be doing is using Trade Credit and like your controller, they should give you the full amount for the system which would be 10,000 points.
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A system wide change, I’ve done a ton of trades the last few years and this has been in place at least since Jan 1st 2022, any time I trade in and use the credit right away vs getting it on a card and using it that way I get no points for the purchase. This goes for consoles, games, and accessories. If you are trading and making a purchase and care about the points, have them add the balance to a trade card, this always solves the issue.
 
Question.  Can reward certificate be used on sale item?  Also, if i want to go for the ps5 controller for in store pick up, get the $25 and $15 online certificate and i only have to pay $5 out of pocket?  A better question... does online certificate work sinc ei heard store before that they never really work

 
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If you're worried about online rewards not working on something, redeem the lowest reward ($1) and see if it works. Worst case you're out $1 in rewards, but potentially saved you from a big headache.

On a side note, doesn't seem like I'm getting the PUR points for the PS5 purchase either. Had some points post from yesterday, but nothing from Friday still. Just weird because I paid partially with my credit card, so I should at least see something post for the purchase I would think. I'll wait a couple more days before contacting them.
 
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TheLegendofTyler said:
If you're worried about online rewards not working on something, redeem the lowest reward ($1) and see if it works. Worst case you're out $1 in rewards, but potentially saved you from a big headache.

On a side note, doesn't seem like I'm getting the PUR points for the PS5 purchase either. Had some points post from yesterday, but nothing from Friday still. Just weird because I paid partially with my credit card, so I should at least see something post for the purchase I would think. I'll wait a couple more days before contacting them.
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Hmm, can i also stack 3 reward certificate online as well or is it in store only

 
Xellos2099 said:
Question. Can reward certificate be used on sale item? Also, if i want to go for the ps5 controller for in store pick up, get the $25 and $15 online certificate and i only have to pay $5 out of pocket? A better question... does online certificate work sinc ei heard store before that they never really work
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Hello, I redeemed for a $3 online certificate and it DOES NOT work on the reduced dualsense.

 
I didn't hear great things about the game, but Forspoken can be had for $12.50 with the in store pickup discount.  I didn't realize that was working on the 75% off games.  Would anyone recommend at this price?  

 
bobbyblane said:
I didn't hear great things about the game, but Forspoken can be had for $12.50 with the in store pickup discount. I didn't realize that was working on the 75% off games. Would anyone recommend at this price?
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I ended up buying it at that price. Surely it can't be that bad!

 
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Freeze Time said:
Gamestop did not give me 10,000 points for buying the slim. I also bought a $10 psn card and only those 100 points were credited. I'm on the phone with them now and the guy tells me he sees that I bought the slim but the receipt only shows $5.46 and that it was a trade in so I only get the price difference for the points which he shows as 5.46. He is telling me they messed up in the store and to go back to the store and have them fix the issue. I'm waiting to speak with a supervisor now.

For those of you that did the trade in, check your accounts and make sure you got 10,000 points.

**EDIT**

Supervisor was very nice and she understood what was going on over the first guy I talked to. She told me it was very confusing what the GS employee at the store did and after going through all the transactions she saw on her end, she apologized and credited me the 10,000 points.
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I traded in my old PS5 and bought a Slim yesterday and haven't gotten my points yet. I don't see anywhere on the receipt where it says how many points I got, but I used my $5 certificate on the purchase during the trade-in so I know he had the right account. :/

 
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bobbyblane said:
I didn't hear great things about the game, but Forspoken can be had for $12.50 with the in store pickup discount. I didn't realize that was working on the 75% off games. Would anyone recommend at this price?
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You should at least wait until this month's PS+ Extra/Premium games are announced if you're subscribed. I also noticed that the streaming for the Crisis Core: FF7 remaster trial isn't available there anymore, which suggests to me that that game is also a good candidate for being added to the Catalogue and they're clearing the space for it now.
 
whitereflection said:
You should at least wait until this month's PS+ Extra/Premium games are announced if you're subscribed. I also noticed that the streaming for the Crisis Core: FF7 remaster trial isn't available there anymore, which suggests to me that that game is also a good candidate for being added to the Catalogue and they're clearing the space for it now.
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One would think they're either going to do a big Premium push of FF7 CC and possibly FF7R to promote FF7R-2, or, the other way around, make you have to buy them if you want them with the hype of FF7R-2 coming up.

To answer the request for an opinion on Forspoken, it's okay. I bought it for $20. Didn't love it but didn't hate it. Gameplay is a little too shooter-like for my liking, and the story's just isekai 101, though I enjoyed the opening in New York. I'd probably not recommend it unless you're just out of games to play and want an okay game to throw your time at.

 
Selbran said:
I traded in my old PS5 and bought a Slim yesterday and haven't gotten my points yet. I don't see anywhere on the receipt where it says how many points I got, but I used my $5 certificate on the purchase during the trade-in so I know he had the right account. :/
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The receipt won't tell you. The website does. If you are a pro member, you should be getting 10,000 points in 24-72 hours. Others here have stated you only get the difference of the trade in now. That's why I suggest that people trade in and then buy a PS5 at a different Gamestop or go back to that same store in like 10 min or something. The supervisor didn't tell me I am only supposed to get the different of the trade in so as usual with Gamestop, YMMV.

 
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Smithers123 said:
I feel bad for GameStop employees. Next time your there, strike up an conversation with them or two about their experience with GameStop!

https://youtu.be/RBmt15Lxx2M?si=0_Scg0ihVYnJre-T
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OMG, that dude is incredibly annoying. I had to stop watching 1 min in. Sucks what is going on though but Gamestop has been rumored to be going out of business for years now. Maybe 2024 will be different but until there is OFFICIAL conformation that they are closing for good, people will keep shopping there. Employees can look for different jobs if they are able to and don't like the changes. I wish the company was ran better but it's not.

 
Same guy has been calling the end of GameStop for 3+ years. Even a stopped clock is right twice a day though.

Not a super deal but my Pro membership expires in 2 days so I placed a pick up order for preowned Ratchet and Clank Rift Apart. Used $5 monthly, $5 pick up discount, $3 online reward certificate, 5% pro discount, and $5 customer support coupon code (emailed to me after I called about my pick up order taking 24 hours to send to the store). Total was ~$11 after the discounts.
 
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Called customer service and gave up arguing with the agent.  He just kept saying that I didn't pay for the PS5 because of the trade in over and over when I asked why I didn't receive the full points.  Annoying but I rarely shop at Gamestop anyway.

 
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bee01 said:
Called customer service and gave up arguing with the agent. He just kept saying that I didn't pay for the PS5 because of the trade in over and over when I asked why I didn't receive the full points. Annoying but I rarely shop at Gamestop anyway.
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Ugh that sucks, I might not even bother
 
Did no one read my experience? That's what I was told too and asked to speak with a supervisor who saw what happened and gave me the 10,000 points. If you ask to speak with a supervisor and get denied again, maybe the way my receipt was done was different or I just lucked out with a nice woman.

I keep suggesting to do the trade in at one gamestop and take that trade credit to a different Gamestop and by the PS5 slim there. That or wait like 10 min and go back to the same gamestop tell them you have decided to just buy a PS5 slim. They should sell you it no problem. If they ask for the receipt back, ask why or just go to a different Gamestop.

 
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Freeze Time said:
I keep suggesting to do the trade in at one gamestop and take that trade credit to a different Gamestop and by the PS5 slim there. That or wait like 10 min and go back to the same gamestop tell them you have decided to just buy a PS5 slim. They should sell you it no problem. If they ask for the receipt back, ask why or just go to a different Gamestop.
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You were asking me questions in the PS thread because I traded my console in before you did (when it was thought that the trade in had to be applied to a PS5 purchase for the $50 bonus, which may or may not have been the case), so this advice will be helpful in the future but too late for those of us that traded our console in already. I could have tried asking for a supervisor but the agent I got was being very stubborn and I wasn't in the mood. It probably would have been easier for me to get the points credited if I hadn't received any points at all like your case with the receipt shenanigans.

10 years ago I would have argued until my face was blue over $8 in points but I'm too old for that shizz now.

 
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bee01 said:
You were asking me questions in the PS thread because I traded my console in before you did (when it was thought that the trade in had to be applied to a PS5 purchase for the $50 bonus, which may or may not have been the case), so this advice will be helpful in the future but too late for those of us that traded our console in already. I could have tried asking for a supervisor but the agent I got was being very stubborn and I wasn't in the mood. It probably would have been easier for me to get the points credited if I hadn't received any points at all like your case with the receipt shenanigans.

10 years ago I would have argued until my face was blue over $8 in points but I'm too old for that shizz now.
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Oh okay. I can't keep track of all my posts and these deals. My guy was very stubborn too so that's why I asked for a supervisor. I am with you though, I was going to drop it if the supervisor also said no. My circumstance was also different from yours with my messed up receipt. I did receive 100 points for the $10 PSN I bought just not the 10,000 for the PS5 so that's why I called. I also understand the gamble that is shopping at Gamestop but I do always call customer service and they have always fixed the issue even if it sometimes takes a couple of weeks. I have had pretty good experience with their customer service over the years.

 
Sheet has been updated no major changes the usual suspects are still flips for the most part but Target's clearance games have some decent money makers.

 
A lot of stuff are soldout for pickup from store, everything I would grab is out from 100miles radius lol

Could order for delivery I guess..but will miss out on the extra $5 discount. xD

 
Some upcoming trade promos and deals for you guys.

*Buy 2 Get 1 Free on Pre Owned Games
(11/19-11/22 Pro Members Early Access | Everyone else 11/23-11/25)

*$50 GameStop Gift Card with purchase of Quest 2 headset. 11/19-11/27
(I believe this stacks on top of the $50 off MSRP price drop currently going)

*$50 off all Series X systems 11/18-11/27
(Current free Digital game deal ends when this one starts so you can’t double dip).

*Double trade bonus for Pros 11/19-11/25
(I think this is where you get 20% extra trade credit vs the Normal 10% for being a pro.)

*Trade more, Save More promo on video game software
11/26-12/9

Trade 2 Get 20% Extra credit
Trade 3 Get 30% Extra credit
Trade 4 or more get 40% extra credit

(Not much details that I saw about exclusions, and I’m thinking this isn’t including the pro bonus, but the double trade bonus for pros listed above will end when this promo starts)

Edit: This isn’t everything on sale for Black Fridays just some stuff previewed ahead that I came across.
 
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tenzor said:
Some upcoming trade promos and deals for you guys.

*Buy 2 Get 1 Free on Pre Owned Games
(11/19-11/22 Pro Members Early Access | Everyone else 11/23-11/25)

*$50 GameStop Gift Card with purchase of Quest 2 headset. 11/19-11/27
(I believe this stacks on top of the $50 off MSRP price drop currently going)

*$50 off all Series X systems 11/18-11/27
(Current free Digital game deal ends when this one starts so you can’t double dip).

*Double trade bonus for Pros 11/19-11/25
(I think this is where you get 20% extra trade credit vs the Normal 10% for being a pro.)

*Trade more, Save More promo on video game software
11/26-12/9

Trade 2 Get 20% Extra credit
Trade 3 Get 30% Extra credit
Trade 4 or more get 40% extra credit

(Not much details that I saw about exclusions, and I’m thinking this isn’t including the pro bonus, but the double trade bonus for pros ends listed above will end when this promo starts)
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So no PSVR2 stuff. Interesting and disappointing.

 
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