Josh1billion
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- 7 (100%)
Based on my experiences, I do not recommend the Sony Card at all. After seeing the offer for a free $50 PSN card with an initial purchase, I decided to try it out, so a couple of weeks ago I received the card and have been wrestling with their "support" team to try and get that card ever since.
I created a Sony Rewards account and linked my PlayStation Card. Theoretically, I should be earning points on each purchase.. but nope, not a single transaction has resulted in a single point -- let alone the $50 PSN card.
I contacted their support team, and in response they credited my account with 5,000 points to order the $50 PSN card. That's fine, except that the website, for some reason, thinks my card is not actually linked, and so it won't let me add the PSN card (a "cardmember exclusive") to my cart. Yet when I try to link it, it tells me that it is already linked.
So far, I've sent about 5 or 6 e-mails to them over the past week or two to try and resolve this issue. Each time, their incompetent support team (when they finally respond) seems to skim the first line of my e-mail and respond with a copy-and-pasted message along the lines of "We have verified that your card is linked, so you are good to go, thanks for using Sony Rewards." -- completely ignoring my message. Again, no points are accruing, and I still cannot add the PSN card to my cart because the website tells me my card is not linked.
Unless their support team suddenly shows a shred of competence (I doubt it), I'll be paying off this card and canceling it as soon as the first statement comes in. I would not recommend anyone go through this nightmare.
I created a Sony Rewards account and linked my PlayStation Card. Theoretically, I should be earning points on each purchase.. but nope, not a single transaction has resulted in a single point -- let alone the $50 PSN card.
I contacted their support team, and in response they credited my account with 5,000 points to order the $50 PSN card. That's fine, except that the website, for some reason, thinks my card is not actually linked, and so it won't let me add the PSN card (a "cardmember exclusive") to my cart. Yet when I try to link it, it tells me that it is already linked.
So far, I've sent about 5 or 6 e-mails to them over the past week or two to try and resolve this issue. Each time, their incompetent support team (when they finally respond) seems to skim the first line of my e-mail and respond with a copy-and-pasted message along the lines of "We have verified that your card is linked, so you are good to go, thanks for using Sony Rewards." -- completely ignoring my message. Again, no points are accruing, and I still cannot add the PSN card to my cart because the website tells me my card is not linked.
Unless their support team suddenly shows a shred of competence (I doubt it), I'll be paying off this card and canceling it as soon as the first statement comes in. I would not recommend anyone go through this nightmare.