The guy at my local EB is crazy...

mmn

mmn

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So I go to EB this morning to get Doom 3 - I'm the only one in the store.

"Hey man! How are ya? DOOM 3 IS OUT TODAY! You gonna get it?", the register jockey says.

"Yeah, I'm gonna pick that up and some other games".

So I'm browsing while he's unloading just tons of boxes of brand new copies of Doom 3.

I go to the register with my other games and say "and a limited edition Doom 3 please!".

He quickly asks "Did you preorder?".

I go "uhm, no."

He goes "uh oh, lemme see if I have any available for non preorders".

Now immediately I start getting annoyed. The guy was trying to SELL ME Doom 3 the minute I walked in the door! If you don't have any copies for non preorder people, why the blue hell are you trying to sell me a copy without knowing if I preordered it or not? And why are you putting TONS of copies on the shelves if you don't have any available for non preorder people? Wouldn't that piss off a "regular" customer if they saw 300 copies of Doom 3 on display but they couldn't buy one because they were all reserved?

So he says "yeah, I have 4 copies available. You're lucky man."

I go "no, not lucky - I called yesterday and specifically asked if you'd have any copies for non preorder customers and they said yes."

I could tell he was annoyed, but screw him. What a shady tactic to try to sell someone a product and then try to claim it may not be available for them to purchase.

But that's EB and its typical. I really shouldn't expect anything else from them.

Oh well, at least I got my Doom 3. :)
 
[quote name='DX']DId you take a minute to think that maybe he was trying to sell you a non CE?[/QUOTE]

Doubtful, since I only saw about 10 copies of the non CE compared to well over 150 copies of the limited version.
 
In his defense... he asked if you were buying the game, not the CE... you could have wanted the normal version...

but then this is just speculation based off what you said.
 
[quote name='DenisDFat']yeah, eb sucks, they've screwed me and lots of other people. You have to show them who is boss.[/QUOTE]

Yea his one liner destroyed the fabric which held ebgames together, *smack* fucking moron, DONT SPEAK.

To the OP: Good job, dont take shit from any clerk, they get paid to serve you and must do it well!
 
[quote name='thingsfallnapart']should of kicked the magazine rack over for good measure.[/QUOTE]

He should have knocked the rack over while raping the clerk and pouring sugar in his gas tank.
 
Have to go along with others here in thinking, it's possible he was trying to sell you a version they had extras of.
I will say they are a pain about the pre-orders though. I have had instances where I went to buy something, and when I tell them I didn't reserve it, they give me the guilt trip and there's copies on the shelves.

Are some of you actually as tough as you sound to these "register jockeys". True, some of them are assclowns, but I think many go in thinking they are before they ever open their mouth....hence the attitude you get back.
 
[quote name='mmn']Doubtful, since I only saw about 10 copies of the non CE compared to well over 150 copies of the limited version.[/QUOTE]
Does it matter? he could have still been trying to sell you it. arent most of them pre orders anyway since he only had 4 to sell you? any game store doesnt order 150 copies of a collectors ed to sell off the shelf. Thats just buisness suicide. That game is not in that high of demand where 150 random copies would go off the shelf unlike halo 2. so maybe 146 random people if the number is correct) may have ordered and will pick it up in the next 48 hrs. I dont know why employees keep getting slammed for doing their job.
 
I agree with integralsmatic, the EB employee was only doing his job which is to entice you into buying "Doom 3." He didn't say anything about the limited/collectors/special/whatever edition, he was only trying to focus on the standard edition. No need to go ballastic on him.

But consider yourself lucky that you got a LE without a preorder. Congrats indeed. :)
 
[quote name='DT778']He asked if you were getting Doom 3 not specificaly the CE. You're such a drama queen and an ass.[/QUOTE]

What he said.

Plus the clerk asked you if you were "going to get it," which could easily imply that you pre-ordered it and were in the store just to pick it up.
 
[quote name='DT778']He asked if you were getting Doom 3 not specificaly the CE. You're such a drama queen and an ass.[/QUOTE]

Ahh, good old CAG forums, where virgins can flame freely without worries of getting punched in the throat. God bless the internet.
 
[quote name='mmn']
[quote name='DT778']He asked if you were getting Doom 3 not specificaly the CE. You're such a drama queen and an ass.[/QUOTE]

Ahh, good old CAG forums, where virgins can flame freely without worries of getting punched in the throat. God bless the internet.[/QUOTE]

Ha!

That's it. I had nothing to add to the conversation....
 
[quote name='DT778']He asked if you were getting Doom 3 not specificaly the CE. You're such a drama queen and an ass.[/QUOTE]

"Drama queen/Feel the beat/Of the assborine/Ooohhh yyeeeaaahhh"
 
fucking hate EB and the monkey ass fool that i been dealing with
I'll say it again and again
It will never get old 4 me
Even if it's a played out quote
SHOULD HAVE KICKED THE MAGAZINE RACK!!!!!!!!!
 
[quote name='Nirvanaguy777']
To the OP: Good job, dont take shit from any clerk, they get paid to serve you and must do it well![/QUOTE]

*heavy saracasm* Oh yeah, let me go lie on the ground so you don't have to walk in the mud, becuase I should have to for that -just-over-minium-wage check I get... I don't know about other places, but I only got trained to work a register. So as far as I'm concerned, I get paid to take your money. NOT to help. I do that cuz I actually feel like it.

Having said that- that clerk was a fucking moron. It's one thing to not offer help, it's another to go out of your way for a plug them renege on it.
 
you must work for EB. your attitude sucks and outlook is wrong. I would not hesitate to assault displays in your store with that attitude.
 
[quote name='DenisDFat']you must work for EB. your attitude sucks and outlook is wrong. I would not hesitate to assault displays in your store with that attitude.[/QUOTE]

Don't worry, I don't work in games at all.

Besides, like I said, I LIKE helping people. What I DON'T like is the idea that since I work here, I am your personal attendant for the duration of your shopping expericence. I'll help you find an item as best I can. I'll call a manager to try and get you a discount on a broken-but-usable something. But I won't give you extra coupon discounts cuz you asked, I won't look thorugh every box in the frieght roon for an item I know we're out of stock of cuz you don't believe me, and I won't automatically give you the sale price for something you say is on sale, becuase 9 out of 10 times you're wrong. Most people are nice. But a lot are jerks. I don't get paid enough to deal with jerks (especially with the shifts I have to work.)
 
[quote name='DuelLadyS']Don't worry, I don't work in games at all.

Besides, like I said, I LIKE helping people. What I DON'T like is the idea that since I work here, I am your personal attendant for the duration of your shopping expericence. I'll help you find an item as best I can. I'll call a manager to try and get you a discount on a broken-but-usable something. But I won't give you extra coupon discounts cuz you asked, I won't look thorugh every box in the frieght roon for an item I know we're out of stock of cuz you don't believe me, and I won't automatically give you the sale price for something you say is on sale, becuase 9 out of 10 times you're wrong. Most people are nice. But a lot are jerks. I don't get paid enough to deal with jerks (especially with the shifts I have to work.)[/QUOTE]

Hell hath no fury....you go girl! *snap*
 
hours. I doubt you've ever been put on the 11pm-7am shift because yoou are "very aunnatractive" or "too anti-social" for the day shift. stupid toysaurus whores..
 
Sorry, you were being an ass. He said Doom 3, not Doom 3 CE. You, acting like a smartass got mad when he said he may not have any extra copies, even if you called the night before. Maybe those were put on hold before toy came in? Oh well, I guess EB sucks, right? Next time PRE-ORDER.
 
[quote name='gizmogc']Sorry, you were being an ass. He said Doom 3, not Doom 3 CE. You, acting like a smartass got mad when he said he may not have any extra copies, even if you called the night before. Maybe those were put on hold before toy came in? Oh well, I guess EB sucks, right? Next time PRE-ORDER.[/QUOTE]

I was never rude to the guy. I simply said I had called the night before and made sure copies would be available. If I were rude I would've told him to just shut up and give me a copy.

But hey, you can go eat a dick for trying to read more into it than what was there. Idiot. See, THAT'S being an ass.
 
[quote name='mmn']So I go to EB this morning to get Doom 3 - I'm the only one in the store.

"Hey man! How are ya? DOOM 3 IS OUT TODAY! You gonna get it?", the register jockey says.

"Yeah, I'm gonna pick that up and some other games".

So I'm browsing while he's unloading just tons of boxes of brand new copies of Doom 3.

I go to the register with my other games and say "and a limited edition Doom 3 please!".

He quickly asks "Did you preorder?".

I go "uhm, no."

He goes "uh oh, lemme see if I have any available for non preorders".

Now immediately I start getting annoyed. The guy was trying to SELL ME Doom 3 the minute I walked in the door! If you don't have any copies for non preorder people, why the blue hell are you trying to sell me a copy without knowing if I preordered it or not? And why are you putting TONS of copies on the shelves if you don't have any available for non preorder people? Wouldn't that piss off a "regular" customer if they saw 300 copies of Doom 3 on display but they couldn't buy one because they were all reserved?

So he says "yeah, I have 4 copies available. You're lucky man."

I go "no, not lucky - I called yesterday and specifically asked if you'd have any copies for non preorder customers and they said yes."

I could tell he was annoyed, but screw him. What a shady tactic to try to sell someone a product and then try to claim it may not be available for them to purchase.

But that's EB and its typical. I really shouldn't expect anything else from them.

Oh well, at least I got my Doom 3. :)[/QUOTE]

What shady tactic? He was simply being friendly and letting you know that Doom 3 was out (come on, a Monday release date? Not common in video games). I guess your just the anti-social type eh?

Like others said, he was talking about the normal version of Doom, not the LE. Since he had 4 copies left for open sale, you were indeed "lucky".

I've been hearing people trash EB employees for too long here, so i'm gonna say it back, fuck THE EB HATERS. Don't like the store, don't shop there. I bust my ass too fucking long and while I am thankful my store is actually in good shape, according to some of these horror stories I hear on the board, this really takes the cake. The guy did NOTHING NOTHING fuckING NOTHING WRONG, and you find a reason to trash him. Some of you are just total fucking dicks and I actually pity some of you...I really do.

Get a life. Get laid. God damn it get something.

End rant.
 
[quote name='Scahom1']What shady tactic? He was simply being friendly and letting you know that Doom 3 was out (come on, a Monday release date? Not common in video games). I guess your just the anti-social type eh?

Like others said, he was talking about the normal version of Doom, not the LE. Since he had 4 copies left for open sale, you were indeed "lucky".

I've been hearing people trash EB employees for too long here, so i'm gonna say it back, fuck THE EB HATERS. Don't like the store, don't shop there. I bust my ass too fucking long and while I am thankful my store is actually in good shape, according to some of these horror stories I hear on the board, this really takes the cake. The guy did NOTHING NOTHING fuckING NOTHING WRONG, and you find a reason to trash him. Some of you are just total fucking dicks and I actually pity some of you...I really do.

Get a life. Get laid. God damn it get something.

End rant.[/QUOTE]

this post was stupid than a house ful of stupid people.
 
I know the people at Gamestop get comission on Preorders. Except it's not really comission, they have to get a certain amount or they LOSE THEIR JOB.
 
hey, when you called last minute and asked if there were going to be copies of "doom 3 collectors edition" available, they didn't tell you they were holding one for you, right?

the guy acknowledged you, asked for his sale, you asked for something else aside from what you had brought up to the register. *He has to ask if you preordered because that's vitally important to know if you have credit already on the game already*
The collectors edition version of Doom 3 is a completely different product then Doom 3. If you don't expect a one price fits all for a game, here's a safe bet: Don't expect a one size fits all for demand either.

He asked you if you were going to "PICK UP DOOM 3" today, right?...well, that's a fair response for someone to have when they're expecting the 296 preorders you'd have us believe they had, isn't it??? :roll:

besides, when you said yeah you were going to pick that up and some other games, i bet he thought chances were you already had it on pre-order. which makes you lucky that they had some extra, YES. if you want to talk about something serious, think back a week or so ago with splinter cell, where many of the chains i know of had sold out and had stopped taking preorders on the xbox LE a week or so before release.

stop wishing you had something to complain about and go play Doom, your high blood pressure is showing :whistle2:#

P.s. this doesn't belong under 'deal disscussions and bragging rights' only because I know you actually don't believe the truth, which is that you are lucky they had four copies unpreordered, and because even though you wish you had a bad enough horror story to brag about, this is just a lame excuse to post "omgomg,stuipid gamestore people!!1 it's all a scam!!1"
 
[quote name='mmn']So I go to EB this morning to get Doom 3 - I'm the only one in the store.

"Hey man! How are ya? DOOM 3 IS OUT TODAY! You gonna get it?", the register jockey says.

"Yeah, I'm gonna pick that up and some other games".

So I'm browsing while he's unloading just tons of boxes of brand new copies of Doom 3.

I go to the register with my other games and say "and a limited edition Doom 3 please!".

He quickly asks "Did you preorder?".

I go "uhm, no."

He goes "uh oh, lemme see if I have any available for non preorders".

Now immediately I start getting annoyed. The guy was trying to SELL ME Doom 3 the minute I walked in the door! If you don't have any copies for non preorder people, why the blue hell are you trying to sell me a copy without knowing if I preordered it or not? And why are you putting TONS of copies on the shelves if you don't have any available for non preorder people? Wouldn't that piss off a "regular" customer if they saw 300 copies of Doom 3 on display but they couldn't buy one because they were all reserved?

So he says "yeah, I have 4 copies available. You're lucky man."

I go "no, not lucky - I called yesterday and specifically asked if you'd have any copies for non preorder customers and they said yes."

I could tell he was annoyed, but screw him. What a shady tactic to try to sell someone a product and then try to claim it may not be available for them to purchase.

But that's EB and its typical. I really shouldn't expect anything else from them.

Oh well, at least I got my Doom 3. :)[/QUOTE]
I'm an Eb Store Manager. My staff and I try to get to know all our regular customers - what they like to play, what deals they may be interested in, etc. Even though we have regulars all the time pre-ordering and plenty of nubies - we ask if they pre-ordered the game so we can make sure you get your pre-order deposit applied to your purchase. Doom III has been delayed so many times (like Halo 2, GT4, etc.) that many of our pre-order customers forget they even put money down. That is why we ask customers if they pre-ordered the game so we make sure they get their deposit credited. You would not believe the number of customers that forget - or how many forget to let us know they changed their phone number and we have no way to calling them to remind them of their pre-order. First thing we do in the morning of a big lauch day is receive the goods and get it out to sell - AND MAKE SURE ALL THE GUYS WITH PRE-ORDERS get one set aside.

I agree it is pretty lame not knowing if we have any for open sale. Keep in mind, last week Splinter Cell Chaos Theory launch and had a CE version - Ubisoft only had enough CE versions to cover the pre-orders - you'd have been pissed if you reserved a CE and some clerk sold it out from under you!
 
[quote name='Nirvanaguy777']He should have knocked the rack over while raping the clerk and pouring sugar in his gas tank.[/QUOTE]

Man... come on!!! The sugar thing is pushing it too far...



;)
 
[quote name='mmn']Doubtful, since I only saw about 10 copies of the non CE compared to well over 150 copies of the limited version.[/QUOTE]

:whistle2:? I don't know how big this EB is supposed to be, but I sure as hell know that they didn't get 150 CEs. Hell, it took something like Halo 2 to get anywhere near that amount of CEs at individual stores.

Everyone else is right; he was selling you on the normal version, which I'm sure they had more of. He said he needed to check for extras because you asked for a CE. God forbid someone do their job these days.
 
Okay, so he wanted to sell you Halo 2, everyone knows they have only a small amount of nonpreorder CE editions, that's normally the case with most games since a lot of people dont' want to pay the extra for a couple of features that don't affect the gameplay. Sorry you were such a pain to the guy.
 
[quote name='PhrozenFire']I know the people at Gamestop get comission on Preorders. Except it's not really comission, they have to get a certain amount or they LOSE THEIR JOB.[/QUOTE]

That's only the Assistant managers. If they get poor numbers they can lose their job, but that's over the period of weeks or even months.

And commission? BWAHAHAHAH! I wish I got paid commission, I'd be making way more that my weak minimum wage that barely gets me 2 gallons of gas per hour I work. Thank god I still live at home, I would be broke and out on my ass if I wasn't.

Plus, to you guys who expect GS, EB, GC and other gamestore employees to cater to your every whim, screw you. We already have enough crap to do during the day, for example, today I had piles and piles of stock to put away many items which needed to be gutted, had to clean up around the store, had to tend to the register and on top of that, had to deal with moron customers in the store and on the phone. I had some numbnuts calling me because he couldn't work his PSP. I mean, it has a manual and he couldn't use that first. Oh, and not to mention that in my district we are JUS now, a.k.a. only the managers can do trade ins which involve giant forms, thumbprinting and full profiles. This slows us down even more now.

It isn't stand around and play games all day, despite what you believe.
 
[quote name='Ledhed']Everyone else is right; he was selling you on the normal version, which I'm sure they had more of. He said he needed to check for extras because you asked for a CE. God forbid someone do their job these days.[/QUOTE]

God forbid you actually say something that hasn't already been repeated in this thread 35 times before.

Maybe if you have nothing to add you just shouldn't post. That's a fine idea.
 
[quote name='mmn']God forbid you actually say something that hasn't already been repeated in this thread 35 times before.

Maybe if you have nothing to add you just shouldn't post. That's a fine idea.[/QUOTE]

Well, I can't say for sure, but I doubt most of the other 35 people have worked in a GS/EB-style gamestore for the length of time that I have, so I have a little more applicable frame of reference in this particular situation.

I just get tired of seeing this thread, the "retail hero" thread. Someone goes to a store, finds something that they believe is unfit regardless of its validity, makes a fuss, gets their way, and then comes here to regale their story of triumph over "The Man" or something.

So congratulations, you think an EB employee is a dipshit for doing exactly what is expected of him by his employer: push the sale of popular new games, and ensure that the games that have been reserved aren't sold to latecomers.

Is there anything that you'd like to say that actually refutes the previous claim to begin with?

...

Didn't think so. Have an awesome day.
 
[quote name='Ledhed']ensure that the games that have been reserved aren't sold to latecomers.[/QUOTE]

Reserved products should not be on retail shelves - PERIOD. If only 4 copies of the limited edition were available for the regular consumer to purchase, ONLY FOUR COPIES SHOULD HAVE BEEN DISPLAYED. What happens when the other 3 copies that were free are gone? Some guy who didn't reserve the LE is going to walk into the store, see all the copies, and get pissed when he's told he can't purchase one. It's almost false advertising. Don't put the product on the shelves if you don't have the product to sell.

Now I'm pretty much done with this. Its turned into a typical CAG "one person attack the OP for voicing his opinion and everyone else can jump in and agree with the attacker so they can feel cool about their little circle jerk" thread.
 
[quote name='mmn']Reserved products should not be on retail shelves - PERIOD. If only 4 copies of the limited edition were available for the regular consumer to purchase, ONLY FOUR COPIES SHOULD HAVE BEEN DISPLAYED. What happens when the other 3 copies that were free are gone? Some guy who didn't reserve the LE is going to walk into the store, see all the copies, and get pissed when he's told he can't purchase one. It's almost false advertising. Don't put the product on the shelves if you don't have the product to sell.

Now I'm pretty much done with this. Its turned into a typical CAG "one person attack the OP for voicing his opinion and everyone else can jump in and agree with the attacker so they can feel cool about their little circle jerk" thread.[/QUOTE]

It isn't false advertisement; our store does it in the hopes of reminding our regulars that they reserved it. To the folks that don't get one, I tell them the truth: they should've reserved it.

As for everyone attacking you, I'm sorry. I'm sorry everyone called you on your bullshit. I'm sorry you weren't greeted by throngs of other "retail heros" ready to knight you with their whiny-bitch coat of arms. I'm sorry you think that someone is incompetent for doing their job. Cry me a fucking river you wanna-be martyr.
 
Honestly, I agree - it's not false advertising. And this isn't a flame but when people automatically assume that something is "false advertising" when it does not go there way, I tend to get annoyed.

Having been an EB Manager for over 2 years (and since left the company) I can tell you that not only were we allowed to display reserved copies, but we were instructed to. It's EB's way of saying "nanny nanny poo poo you didnt reserve one so you're screwed". Kinda messed up in my opinion, but hell, if you really wanted to buy one at EB you SHOULD have reserved one. That's just common knowledge.

/inserts 2 cents
 
[quote name='Ledhed'] I'm sorry you think that someone is incompetent for doing their job.[/QUOTE]

Actually I think every game store employee is incompetent. If you weren't, you wouldn't be working a shitty retail job for minimum wage. Basically you're no more important in this world than a trained circus monkey. And circus monkeys probably make more money, too.
 
[quote name='mmn']Actually I think every game store employee is incompetent. If you weren't, you wouldn't be working a shitty retail job for minimum wage. Basically you're no more important in this world than a trained circus monkey. And circus monkeys probably make more money, too.[/QUOTE]

Trust me, very few gamestore employees at my age plan to make a career out of this. It's just a part-time gig to keep me in gas and fast food while I go to school.

But hey, if you feel that way about gamestores and their employees, why are you a patron of them? Practically every other retail outlet sells games. Why not just go to a store you are more comfortable with?

I think I'll have to look into this circus monkey gig...
 
OP, I see your point. It does suck to go in there and they have all these games up and only four are available. I think they should keep all the pre-orders in the back or in a box and only display the ones they have for sale. Sure, you could have pre-purchased, but as another poster said, Doom 3 has been delayed multiple times, so the pre-purchase could have been another 6 months.

Sometimes the lines at EB can be long. If I was to go in looking for the game, see 30 copies on the wall, I would assume (I know ass out of U and me) that they are available for purchase. After waiting in the long line and finding out they couldn't sell them to me would be irritating.

EB bashing is a touchy subject here (as you can tell).

I did like the comment about kicking over the magazine rack. That would be funny.
 
[quote name='mmn']Actually I think every game store employee is incompetent. If you weren't, you wouldn't be working a shitty retail job for minimum wage. Basically you're no more important in this world than a trained circus monkey. And circus monkeys probably make more money, too.[/QUOTE]

Seriously, screw you. Get your head out of your ass and smell something other than your own feces. Many of the (not all) people who work at gamestores are there to make money while they do something else, like going to college in my case. If I could go out and get a $20/hour job for 20 hours a week while I go to school, I'd love it, but I don't have that option. I love videogames, so I figured I'd take something close to what I like.

Plus getting to go to E3 for free (minus cost to get there and room of course) is pretty sweet.
 
[quote name='psiufoxx2']Honestly, I agree - it's not false advertising. And this isn't a flame but when people automatically assume that something is "false advertising" when it does not go there way, I tend to get annoyed.

Having been an EB Manager for over 2 years (and since left the company) I can tell you that not only were we allowed to display reserved copies, but we were instructed to. It's EB's way of saying "nanny nanny poo poo you didnt reserve one so you're screwed". Kinda messed up in my opinion, but hell, if you really wanted to buy one at EB you SHOULD have reserved one. That's just common knowledge.

/inserts 2 cents[/QUOTE]

That's EXACTLY what I did when I ran my Game Crazy. I would put the Pre-ordered copies on the counter (not anywhere near a price sticker) and would chuckle inside when someone would come in wanting to buy one. "Sorry, Pre-order only. Ya know, the one I kept asking you about the past 5 times you visited. Sorry".

Good times.

Still think the original OP is wrong in every way. Just because you called and verified they HAD 4 for sale didn't mean they didn't sell them or put them on hold for someone else who called/came in.
 
[quote name='gizmogc']
Still think the original OP is wrong in every way. Just because you called and verified they HAD 4 for sale didn't mean they didn't sell them or put them on hold for someone else who called/came in.[/QUOTE]

Exactly, not only is the OP wrong in every way, but why be a jerk about it?:

[quote name='mmn']Actually I think every game store employee is incompetent. If you weren't, you wouldn't be working a shitty retail job for minimum wage. Basically you're no more important in this world than a trained circus monkey. And circus monkeys probably make more money, too.[/QUOTE]

oh yes, incompetent indeed. wtf was he supposed to do? suction the title of the desired game out of your brain before entry?? Oh, I think not.

If you don't save babies from burning buildings, perform brain surgery with one hand and rescuing kittens from trees with the other, whilst simuteneously solving the issue of nuclear fission, ending world hunger, helping little old ladies cross the street and, on your lunch break finding a cure for AIDS, then you can get off your high horse now, buddy. Cause I think the saddle's riding up your ass.

Since when is it a bad thing to pump up customers for a new release by displaying it? instead of learning your lesson to reserve high profile games that you want on their release dates, you go about insulting the guy, who at what point did anything other then try to help you?

don't expect too much pity from a community who knows how the system works, just because you don't. 30 Helens agree, you're too angry and bitter to be mature enough to be playing this game. I think the guy should have carded you. :lol:
 
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