The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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I mentioned it before in this thread - I received a package without some of its contents. I contacted Billy May directly, sent him pictures, etc. He didn't process anything for me on the customer service end - he just admitted they've been receiving complaints about book packaging and now they are going to look into it. So I emailed customer service, re-explained the entire situation, told them I contacted Billy May with pictures and whatnot, and asked them to process the refund on the missing books.

Today they reply and tell ME to go contact USPS to find the missing books, and in any event, they have 4 more days to arrive by some kind of metric Hastings set for themselves.

fuck that. That's not my job. The books are lost inside the USPS somewhere with no name or address. They're not magically going to reappear on my doorstep in the next four days.

So since I paid for the order with PayPal, I opened a dispute re-explaining everything for a third time and demanding a refund on the books and shipping costs. I'm going to give them 24 hours to respond and refund me, and if they don't, I'm going to turn it into a claim and have PayPal decide the matter.

Absolutely ridiculous.

 
Has anyone's copy shipped yet? Mine is still "In Progress" since yesterday. Never bought anything from GoHastings before, so I'm curious.
 
I got Killzone 2,3 Resistance 3, GT 5 for $30. All came complete and the Online code for GT5 and Resistance 3 was unused. Really cant beat that, every time I have ordered form gamestop.com they have send me the most scratched up discs with no cases or instructions. I am pretty sure they do that on purpose because no one wants those copies in the store. Anyways im super happy the purchase and will buy again.

 
All 8 of my CDs came in.  5 were new.  2 Sealed, 3 With the Plastic removed but security seal in tact.  I expected as much since they are local overstock.  The other three, one was like new, and two were I'd say good to very good.  Overall, very happy and can't beat all that for $11.  Especially since Amazon is now charging $3.99 per CD to ship, so those penny CDs I used to get are now $4 CDs :(

 
So if anyone wants to know how paying with PayPal and dealing with Hastings' inept Customer Service works, feel free to read the spoiler below:

Back at the beginning of the month, I placed a large order with Hastings. I believe it was for the 40% off used books code someone found. I paid with PayPal. I had three major issues with my order:

1) They sent me a wrong book - similar title, but not what I ordered.

2) They overstuffed an envelope that burst during shipment. Three books were lost in the mail somewhere. USPS taped up what was left of the package and books and delivered that to me.

3) One book never arrived. The tracking information was never updated. I've received 5 or 6 other orders placed after this particular order. It is likely that the book was never placed in the mail because the tracking only shows the "electronic info" received.

Here is how Hastings handled each of my problems with this order:

1) I emailed CS, explained the situation, and was told to send the wrong book back and get a refund on it. I did so. I got the refund for that book on my PayPal. The usual return process.

2) I messaged Billy May directly over Facebook about this bursting package and lost contents because this isn't the first time it happened and the damaged packaging and items from Hastings are getting ridiculous. I sent him many pictures showing I'm not making this up. After telling me that they thoroughly test their shipping methods the last time I had this problem, this time he said they've been receiving compalints so they're going to re-examine how they ship things. Right. He doesn't offer to process my refund for me. I email CS. CS replies and tells me that the books still have until a certain date to arrive (like they are magically going to find their way to me) or that I should contact the post office to find the books myself. This is ridiculous because that's not my job, that is their job as the seller. I open a dispute on PayPal because I want my money back.

Here is the thing though - I jumped the gun because I only included the costs of these missing books in my PayPal dispute. I didn't realize you couldn't open more than one dispute through PayPal, and I should have also included the cost of the book that was never mailed from Problem #3. So I was going to immediately escalate the dispute to a claim and watch PayPal side in my favor, but until I could figure out how to work this out with Problem #3, I left the dispute open.

I then received an email from someone higher up in customer service who profusely apologized and said CS should have processed my refund immediately and that she is going to process it. Today I get another email saying they couldn't process my refund so they're going to send me a check in the mail. I take it they couldn't process the refund because they already issued one partial refund for Problem #1. So now I wait to see if I get a check in the mail.

3) I emailed CS about this book I never received. The tracking info never showed it accepted to any post office. Packages are usually scanned at some point along the shipping route even if all of the initial scanning is skipped, and my local post office always scans things when they go out for delivery. They reply back saying that their info shows it was accepted by the post office (a blatant lie) and that it had until today to arrive. I reply back calling them out on their lie. No response. Today is their arbitrary date for the book to arrive. It isn't here. So I've contacted CS yet again to demand my money back. Only I assume they won't be able to process the partial refund, like they couldn't with Problem #2. So they're probably going to have to send me a second check in the mail.

So unlike with credit card purchases where you can handle problems as they arise and Hastings can refund you multiple times, it does not appear that Hastings has that ability with PayPal. It is also obvious Hastings has no idea with what they're doing on PayPal because my dispute was never responded to directly. I'm going to keep it open until I get those refund checks though, just in case. On top of the PayPal issues, it just shows how ill trained and insensitive their CS is, blaming the customer and making up lies instead of just accepting the fact Hastings screwed up and giving the customer their money back. I can only assume Hastings is putting the money from purchases into an interest bearing account and that is why they are so slow and reluctant to refund any money - because they're earning interest on it.

tl;dr: If you use PayPal, wait until you get your entire order in or until you can identify every problem with every item in your order to be able to demand an exact and final dollar amount on your dispute. You're only going to get one shot at a smooth refund. Otherwise you're in for a waste of your time as you try to get all of your money back.

 
Is there still a way to search within threads? Kind of off topic I know, but I was trying to find any posts about people being able to PM to Best Buy.

 
Jommy said:
Is there still a way to search within threads? Kind of off topic I know, but I was trying to find any posts about people being able to PM to Best Buy.
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You can only PM gohastings if you have one locally within 25 miles of your best buy. Best Buy does not PM gohastings.com.

 
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Kinda slow here, didnt see any posts but it looks like the trade 3 games for 20$ extra credit is back in stores. (Last year was 25$ correct?)

 
YEAHBUDDY said:
Kinda slow here, didnt see any posts but it looks like the trade 3 games for 20$ extra credit is back in stores. (Last year was 25$ correct?)
Click to expand...
Where do you see that?

There's a coupon in the first post for trade 3 Games get an extra $10 credit and trade 5 books/CDs/movies/games and get an additional $5 credit

 
kodave said:
YEAHBUDDY said:
Kinda slow here, didnt see any posts but it looks like the trade 3 games for 20$ extra credit is back in stores. (Last year was 25$ correct?)
Click to expand...
Where do you see that?

There's a coupon in the first post for trade 3 Games get an extra $10 credit and trade 5 books/CDs/movies/games and get an additional $5 credit
Click to expand...
Page 2 of the weekly ad. It was kinda sneaky since I didnt get an ad in the paper this week.

http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd

Also, the coupon is listed under their book as a larger barcode from the looks of it when they need to scan it in. Trade 2 games, get an extra 10$, Trade 3, get an extra 20$. (360, ps3, wii, wiiu only.)

Be warned, their trade in values are extremely low. I only received $2.50 for Elder Scrolls 4, PGR 4, and Shadows of the Damned (All 360), with an extra 20$ after the trade. I wouldn't expect them to take back Madden 07-11 or other quick'n dirties.

The only thing is that I have no idea how long this will continue to run. Not sure if it will run until the 30th or not.

 
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YEAHBUDDY said:
kodave said:
YEAHBUDDY said:
Kinda slow here, didnt see any posts but it looks like the trade 3 games for 20$ extra credit is back in stores. (Last year was 25$ correct?)
Click to expand...
Where do you see that?

There's a coupon in the first post for trade 3 Games get an extra $10 credit and trade 5 books/CDs/movies/games and get an additional $5 credit
Click to expand...
Page 2 of the weekly ad. It was kinda sneaky since I didnt get an ad in the paper this week.

http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd

Also, the coupon is listed under their book as a larger barcode from the looks of it when they need to scan it in. Trade 2 games, get an extra 10$, Trade 3, get an extra 20$. (360, ps3, wii, wiiu only.)

Be warned, their trade in values are extremely low. I only received $2.50 for Elder Scrolls 4, PGR 4, and Shadows of the Damned (All 360), with an extra 20$ after the trade. I wouldn't expect them to take back Madden 07-11 or other quick'n dirties.

The only thing is that I have no idea how long this will continue to run. Not sure if it will run until the 30th or not.
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Yeah I guess I'll check the in-store ad online on Sunday and see if it's still there for this next week. If it is, I'll add it to the first post.

 
slidecage said:
kobeisgod said:
sweet, scored last of us and deadly premonition director's cut and filler
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could of only ordered one and got 30% off .... got one item in cart and takin 30% off

shippin killing deal though
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Yeah, I just got home after being out all day and I'm pretty tired, so the 3 or more was just a misread.

On your second comment though you can go die in a fire.

 
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damn thought it was 3 or more. Will send email to customer service.   Still, $25 for deadly premonition is ok and $40 for last of us is pretty good if you don't make the dumb mistake I did

 
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Squarehard said:
slidecage said:
kobeisgod said:
sweet, scored last of us and deadly premonition director's cut and filler
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could of only ordered one and got 30% off .... got one item in cart and takin 30% off

shippin killing deal though
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Yeah, I just got home after being out all day and I'm pretty tired, so the 3 or more was just a misread.

On your second comment though you can go die in a fire.
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Shit I didn't even notice your comment was wrong.

First post and thread title is correct though people. It's just a flat 30% off.

 
Got Max Payne 3 on 360 for $8.50 dlvd.  Everything else I saw I wanted was around the same price if not cheaper at gamestop.  Maybe I'll actually keep it and play it this time.

 
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Regardless of this sale, I just placed an order for seasons 5, 6, 7, and 8 of That 70's Show. For some reason, the newer versions of the series were showing prices between $3.50-$4.00 for some reason. Bought them all brand new. Would have saved maybe $.50 per seasons used, but at that kind of minimal difference, I'll take the new ones.

 
Picked up the RE: Revelations and Halo: CEA guides (used) for about $11.50 shipped. I've had good experience ordering guides from Gohastings.com in the past, so hopefully that'll continue.

 
utopianmachine said:
Regardless of this sale, I just placed an order for seasons 5, 6, 7, and 8 of That 70's Show. For some reason, the newer versions of the series were showing prices between $3.50-$4.00 for some reason. Bought them all brand new. Would have saved maybe $.50 per seasons used, but at that kind of minimal difference, I'll take the new ones.
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that's because the new releases are from Mills Creek. The cheapest of cheap.

 
They raised some prices over night.  Was debating New Vegas Ultimate and World at War last night then went to sleep, both jumped a couple bucks.  I did buy Dead Space 2 for 360 for $9.50 delivered.  Been wanting to replay this after beating it a while back on PS3.

 
Wow...no PS3 sports games work with this code at all? I was going to pick up MLB 12: The Show when the used version finally came back in stock, but it's not taking anything off. Lame.

 
Hopefully. Last time i had a missent (from hastings, too) it went to the wrong side of country and I never saw it.

 
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Pookymeister said:
Hopefully. Last time i had a missent (from hastings, too) it went to the wrong side of country and I never saw it.
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Paul from California, is that you!? No, but really, the last time I ordered games, one of them was shipped there instead of being sent to me. Frustrating stuff. You'd think the sales monkeys getting minimum wage could at least perform their jobs correctly...

 
with my experience of missent items, I tried getting a hold of them multiple times to have it rerouted to a correct address, And it ended with that book being sent to back to their facility in texas and several "if you want it, please respond in a timely manner for correct address" emails... now i can't even get that book in a 5 for 25 bundle any more...

 
Ordered Last of Us and Ni No Kuni this past Sunday, both games came in today in mint complete condition.  Not bad for $65 shipped including tax for some pretty good games

 
Customer service is a joke. Saying they have some lower form of life answering the emails would be an insult to that lower form of life. I'm trying to get my measley refund for one book they never put in the mail. They told me wait until 6/21, 6/21 passes, I don't get the book, I ask for my refund, no response. I email again yesterday (6/25), finally I get a response this morning (6/26): "Please wait until 6/20 for your item to arrive." I lost it at that point and emailed them back to learn to read a calendar. It's so fucking ridiculous. All over $3.22. Finally someone higher up the food chain said they would process my refund but they might have to mail me another paper check (I'm still waiting on the first one).

 
kodave said:
Customer service is a joke. Saying they have some lower form of life answering the emails would be an insult to that lower form of life. I'm trying to get my measley refund for one book they never put in the mail. They told me wait until 6/21, 6/21 passes, I don't get the book, I ask for my refund, no response. I email again yesterday (6/25), finally I get a response this morning (6/26): "Please wait until 6/20 for your item to arrive." I lost it at that point and emailed them back to learn to read a calendar. It's so fucking ridiculous. All over $3.22. Finally someone higher up the food chain said they would process my refund but they might have to mail me another paper check (I'm still waiting on the first one).
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Don't bother with email. Call them. From someone who orders so much I figured you would have known that. Any time I've had a problem with an order (probably between 20 to 30 items over the past couple years) I'd call in and either have a refund posting within a couple days or a PPD return form sent to me in minutes. Best time to call is an hour or two before they shut down. If you call during the middle of the day you might have to wait 5 to 10 minutes. I've heard their email CS blows but they are easy to deal with over the phone.

 
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