The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)

Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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It wasn't an attachment to the reply email as a PDF? Is your email provider stripping attachments from your emails?

Have you ever done a return with them before? If so, you can just re-use the same label possibly. For books and maybe movies and CDs they use a standard media mail return label and for games they use a non-media mail first class standard return label.
I don't bother emailing them, since half the time, I never get a response. I called them for a label and they said they would send one. I called a few days later and they said they did email one, but will email it again and send it via regular mail... never received either.

I haven't had any issues with emails with anyone else, other than GH.

 
I don't bother emailing them, since half the time, I never get a response. I called them for a label and they said they would send one. I called a few days later and they said they did email one, but will email it again and send it via regular mail... never received either.

I haven't had any issues with emails with anyone else, other than GH.
Well that's the inverse of my experiences. Did you check your spam folder?

Sometimes it might take 3 or 4 business days to get a reply at worse, but they reply to emails. Perhaps someone here could email you the PDF of the label for what you need to return.

 
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Well that's the inverse of my experiences. Did you check your spam folder?

Sometimes it might take 3 or 4 business days to get a reply at worse, but they reply to emails. Perhaps someone here could email you the PDF of the label for what you need to return.
Checked everything- no label. I've been having issues with getting email responses for well over a year now which is why I started calling. Until now, I didn't have any issues with calling them but that no longer seems to be the case.

I actually have a PDF saved up... will that actually work? I guess it should since they did authorize the return. I didn't think of that. I guess I'll do that.

 
Checked everything- no label. I've been having issues with getting email responses for well over a year now which is why I started calling. Until now, I didn't have any issues with calling them but that no longer seems to be the case.

I actually have a PDF saved up... will that actually work? I guess it should since they did authorize the return. I didn't think of that. I guess I'll do that.
The labels they send are generic. You just write in your name and address in the sender area. Refer to what I said above - if you're returning books/music/movies you're probably supposed to use the media mail label. If it's games or something else, it will be the first class label. The label will say which one it is for.

 
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Also, the customer service is pretty good at fixing things despite the notoriously horrid shipping methods used from time to time. 

 
The same reason people shop at other places they don't like.

It's cheap.
Not really, when you consider their ridiculous shipping charges. All the more popular games, from COD, to Halo and so on are all well overpriced, so most people are going to go cheaper, which means the shipping will almost completely nullify the discount. $1 shipping on four books, but $9 shipping on four games. Wtf?! I'm not even going to bother bringing into question the quality of their used games and the stupidity of the people working there (if your item becomes out of stock, they just assume you'll be happy with something else rather than giving a refund).

I ordered used games twice and got screwed twice. No more for me. Maybe I'll give them one more shot and order some books, since the shipping is only $1. Again, wtf?

 
Not really, when you consider their ridiculous shipping charges. All the more popular games, from COD, to Halo and so on are all well overpriced, so most people are going to go cheaper, which means the shipping will almost completely nullify the discount. $1 shipping on four books, but $9 shipping on four games. Wtf?! I'm not even going to bother bringing into question the quality of their used games and the stupidity of the people working there (if your item becomes out of stock, they just assume you'll be happy with something else rather than giving a refund).

I ordered used games twice and got screwed twice. No more for me. Maybe I'll give them one more shot and order some books, since the shipping is only $1. Again, wtf?
orly.gif


 
I rolled the dice and ordered the Tales from Xillia CE they had in stock...after I threw some manga I wanted in the order, it brought the game to $33ish with $2ish shipping...about the price I would pay for the game, so even if it doesn't come mint I still come out ok.  Just gotta keep telling myself that....

 
So umm... People still shop at that crap website? Mind if I ask why?

Not only is it cheap, but unlike Goodwill and Best Buy which do extremely shady and inhumane practices to keep prices down, it seems to be a somewhat legit operation. I have no clue what their stores look like, but it has to be better than the Wal-Marts in my area.

I won't buy graphic novels from them and I probably won't buy new CDs from them again since I dislike the cracked jewel cases that are constant, but otherwise the risks were WELL worth the rewards.

 
I rolled the dice and ordered the Tales from Xillia CE they had in stock...after I threw some manga I wanted in the order, it brought the game to $33ish with $2ish shipping...about the price I would pay for the game, so even if it doesn't come mint I still come out ok. Just gotta keep telling myself that....
Whoa, $35 for Xillia CE? The one with the statue? Shit, well done man.

 
Not only is it cheap, but unlike Goodwill and Best Buy which do extremely shady and inhumane practices to keep prices down, it seems to be a somewhat legit operation. I have no clue what their stores look like, but it has to be better than the Wal-Marts in my area.

I won't buy graphic novels from them and I probably won't buy new CDs from them again since I dislike the cracked jewel cases that are constant, but otherwise the risks were WELL worth the rewards.
I've been in numerous different Hastings stores across OK, TX and such. I think the condition of the store really depends on the area you're in. Lawton, OK has a pretty ghetto Hastings. Norman, OK is pretty nice. There's a few in TX I was in that are pretty trashy, but another one close by will look to be brand new. I think it ultimately comes down to the clientele in the area, and how well the store is kept. Some of them are just really old and look broken down on the outside, but surprise you when you walk inside.

Either way, Hastings isn't a huge operation and I'm surprised they are doing as well as they are considering the fierce competition of big box retailers.

 
Nice price jack Hastings.  Dynasty Warriors 6 yesterday was $13.  Today it is $54.  So pretty much no savings even at 40%.  Metro Last Light used for $54?  No sale for me this time.

 
I've been to three GH stores in Texas and they were all pretty nice and well kept.  I'd say they were a slightly less pretentious Barnes and Noble. 

 
I've been in numerous different Hastings stores across OK, TX and such. I think the condition of the store really depends on the area you're in. Lawton, OK has a pretty ghetto Hastings. Norman, OK is pretty nice. There's a few in TX I was in that are pretty trashy, but another one close by will look to be brand new. I think it ultimately comes down to the clientele in the area, and how well the store is kept. Some of them are just really old and look broken down on the outside, but surprise you when you walk inside.

Either way, Hastings isn't a huge operation and I'm surprised they are doing as well as they are considering the fierce competition of big box retailers.
Thank you for this! That seems to be...well, pretty normal and pretty legit judging from your response. I'm also surprised by Hastings as a whole even though their sales in the past were so good that it didn't make an sense.

A lot of the Wal-Mart stores in my direct area are either pretty ghetto or just attract the clientele in our area that bring down the entire atmosphere whether the stores are well kept (usually not) or not. The Target stores in our area are the polar opposite - and it's about the same prices across the board for most items.

I'll keep doing business with Hastings - even though they recently sent me the Dual Disc version of Foo Fighters' In Your Honor in a CD jewel case...I think. I could be wrong.

EDIT - @Cheaplikeafox 3.0 - thank you as well! I don't buy anything from Barnes and Noble but they make a lot of money in our area just because of location. Pretentious indeed.

 
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Not really, when you consider their ridiculous shipping charges.
$2.20~ish for a game is ridiculous? That's pretty much what I pay the USPS for shipping games and I don't think I'm getting ripped off.

edit: I think it was the same promo from last year -- this year I'm laying low. Still some decent games available for good prices.

 
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Hm. I'm sitting on Django Unchained DVD (PV), Hudson Hawk DVD (U), Rise of the Guardians Bluray (U), and Tales of Graces F shipped for $43.xx




hmmmmm...


Edit: frag it, I don't need a bigger backlog right now. Took off Tales and threw in the 4-on-1-dvd matrix movies for $20.xx shipped.
 
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GoHastings has to be pulling my leg here. Been checking stock on graphic novels all day and not a SINGLE item has been in stock. And that's out of a couple dozen things. Pretty convenient when a 40% off sale shows up =/.

 
GoHastings has to be pulling my leg here. Been checking stock on graphic novels all day and not a SINGLE item has been in stock. And that's out of a couple dozen things. Pretty convenient when a 40% off sale shows up =/.
I bought 24 of them at 2 this morning, so you're welcome for depleting their stock that much faster. ;)

In all seriousness, it's a regional store, graphic novels are a little obscure, they seem not to trade in for much at GH, and that's only on a "couple dozen" items, which if you sort by GN by price you'll always see a bunch of OOS goods. There might only be 2 or 3 in stock at most anyway, and you're competing with customers nationwide to get them. Try selecting the "Used Books Offer" to see all in-stock items.

 
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All right, from my experience with ordering things through PayPal on their site, I would suggest NOT doing it. Since they introduced that payment method, I have tried using it three times. Each time, the entire order has been canceled.

Just a word of warning.

 
Ended up finding a few things. Nothing I really wanted, but I didn't want to see a 40% off sale go to waste, since they don't come around too often.

 
All right, from my experience with ordering things through PayPal on their site, I would suggest NOT doing it. Since they introduced that payment method, I have tried using it three times. Each time, the entire order has been canceled.

Just a word of warning.
I used Paypal and my order was not canceled(shipped today).

 
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I meant their new games, sorry. If they sell gutted copies of games like Gamestop. Or if all their games are y fold.

 
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I meant their new games, sorry. If they sell gutted copies of games like Gamestop. Or if all their games are y fold.
They actually just implemented gutting games earlier in the year, and after I talked with one of the heads for awhile about not going through with it, and try to fix their shrink issues with another solution, they decided to still go ahead with the gutting, so to answer your question, yes, they do gut copies like Gamestop now, but many of them will be re-shrinked even though it's "New".

 
They actually just implemented gutting games earlier in the year, and after I talked with one of the heads for awhile about not going through with it, and try to fix their shrink issues with another solution, they decided to still go ahead with the gutting, so to answer your question, yes, they do gut copies like Gamestop now, but many of them will be re-shrinked even though it's "New".
I didn't know that. Not that I think I've ever bought a new game from them or plan to, but that is a very bad policy. Most of the stores I've been to had their games locked in cases anyways, so don't know why they feel the need to further protect them. Even if they want to have them out, but protective devices on them and let them be.

 
They actually just implemented gutting games earlier in the year, and after I talked with one of the heads for awhile about not going through with it, and try to fix their shrink issues with another solution, they decided to still go ahead with the gutting, so to answer your question, yes, they do gut copies like Gamestop now, but many of them will be re-shrinked even though it's "New".
For Gamestop, the gutteds come from games opened for display. On gohastings' online store, where would their gutteds come from? Their individual retail locations? Their warehouse wouldn't have a need to display, so I don't see why they'd need to open up new copies of games.

 
For Gamestop, the gutteds come from games opened for display. On gohastings' online store, where would their gutteds come from? Their individual retail locations? Their warehouse wouldn't have a need to display, so I don't see why they'd need to open up new copies of games.
They don't have a warehouse.

 
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