The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
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Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Anyone familiar with buying used DVDs from them? Do they usually come with the case and art insert? They have really cheap DVDs I want to get with the 30% off promo, but I don't want to end up with like 20 DVDs with no case. =/
 
[quote name='BigPoeticCanine']Gah, now you've got me all scared. I ordered a hardcover this past weekend and I have yet to receive it, but I'll be sure to post the condition once it arrives. I've been a bit wary to order used tpbs from them, the prices seem a bit too good to be in any kind of condition other than poor. The one NEW hardcover I received from them, though, was pristine. That's the one saving grace, I suppose.

Did you end up returning the books, by the way? Or did you keep them even though they were in crap condition?[/QUOTE]

The few times books have come in TERRIBLE condition, for instance i've had two that had their binding completely separated from the cover, pages falling out, i've gotten a refund for. I also got a refund for two other books with significant damage.

I've probably bought 100 used trades from Gohastings over the last two years, i keep coming back, the vast majority have been in decent or better condition, especially hardcovers. Paperbacks don't survive as well being mailed in a bubble mailer, you're bound to have some creasing somewhere. If you buy a moderately recent hardcover, chances are it will be in decent/good shape.
 
[quote name='Unit01']Anyone familiar with buying used DVDs from them? Do they usually come with the case and art insert? They have really cheap DVDs I want to get with the 30% off promo, but I don't want to end up with like 20 DVDs with no case. =/[/QUOTE]

Just my experience, but all of my DVDs and Blu-rays came in their original cases and with original cover art, and usually with inserts. Funny, but some of them were actually brand new, still factory sealed!
 
[quote name='Unit01']Anyone familiar with buying used DVDs from them? Do they usually come with the case and art insert? They have really cheap DVDs I want to get with the 30% off promo, but I don't want to end up with like 20 DVDs with no case. =/[/QUOTE]

The one's I have bought have always been in pretty good condition. The problem I have with buying cheap DVD's from them, is the shipping usually costs more than the DVD itself, especially when you use the 30% off code. I usually wait for a free shipping code to snag a few cheap DVD's up.
 
[quote name='Unit01']Anyone familiar with buying used DVDs from them? Do they usually come with the case and art insert? They have really cheap DVDs I want to get with the 30% off promo, but I don't want to end up with like 20 DVDs with no case. =/[/QUOTE]

If you buy used DVDs/blus they should always come with at least the case w/artwork. They don't always have the inner insert though. I haven't bought many previously viewed but since they were rentals they might come in a generic case.
 
[quote name='sillymonkey321']The few times books have come in TERRIBLE condition, for instance i've had two that had their binding completely separated from the cover, pages falling out, i've gotten a refund for. I also got a refund for two other books with significant damage.

I've probably bought 100 used trades from Gohastings over the last two years, i keep coming back, the vast majority have been in decent or better condition, especially hardcovers. Paperbacks don't survive as well being mailed in a bubble mailer, you're bound to have some creasing somewhere. If you buy a moderately recent hardcover, chances are it will be in decent/good shape.[/QUOTE]

I have bought a number of books, including game guides. It has been a real hit and miss situation. Some are in pretty poor shape and some have been brand new and sealed. You just never know. Some are listed as "used perfect". I received a game guide listed as such and it was in like new condition.
 
[quote name='sillymonkey321']Paperbacks don't survive as well being mailed in a bubble mailer, you're bound to have some creasing somewhere.[/QUOTE]

No kidding. I ordered a NEW tpb from Amazon last week but my mom had opened it and put it on my desk before I got home. To my dismay, the front cover and several of the pages were bent on themselves and there was a huge dent on the back cover. Amazon promptly sent me a replacement and it arrived on monday in one of those bubble mailers. I thought to myself, "who in their right mind would ship tpbs in one of these..." :/

Anywho, you've definitely relieved some of my nervousness. I'll likely be ordering some tpbs and/or hardcovers this weekend with the 30% off. :D
 
[quote name='electricsleep']If you buy used DVDs/blus they should always come with at least the case w/artwork. They don't always have the inner insert though. I haven't bought many previously viewed but since they were rentals they might come in a generic case.[/QUOTE]

From my experience in store, the DVD thing is hit or miss, mostly hit. I'd say 9 out of every 10 dvds I've ever seen in store have art. On rare occasion they will be just the disc in a generic black DVD case. My understanding is all stock online is from different stores so it should reflect the same.

As far as the prices going up, I have three games in my cart and 2 actually have gone down in price this week, with one staying the same, so if it's a conspiracy it's a slow moving one at the moment.
 
I briefly looked but didn't see an answer. Does anyone know what time the sales usually start in their system? I found a few games I want to pick up with 30% off on Friday, but I know how fast their stuff sells out based on previous sales. Thanks.
 
[quote name='BigPoeticCanine']Gah, now you've got me all scared. I ordered a hardcover this past weekend and I have yet to receive it, but I'll be sure to post the condition once it arrives. I've been a bit wary to order used tpbs from them, the prices seem a bit too good to be in any kind of condition other than poor. The one NEW hardcover I received from them, though, was pristine. That's the one saving grace, I suppose.

Did you end up returning the books, by the way? Or did you keep them even though they were in crap condition?[/QUOTE]

Funny enough I've had almost no problems with the TPB comics I've purchased used from Hastings. Most of them that I can remember off the top of my head came in almost new condition. The last one I got was a little dirty but not bad enough to return it. I have one arriving in the mail today so I'll let you know how that is.

I have had problems with paperback books of various sorts, with some arriving with filthy covers. No real problems with bending or anything.

For a while, many hardcovers I got from Hastings were also in nearly new condition. But like I said, the past several I've ordered over the past month+, nearly all of them have arrived with some kind of damage to them. Either I'm on a very unlucky streak or their trade in standards have dropped dramatically.

I recently received two used HC comics that were like new which is great, but with the other maybe 10 HC books (both literary and comic) I've ordered from them recently had the edges of the pages/book caked in dirt. I just took some fine sand paper to the edges to clean them up, but its ridiculous I should have to do that in the first place. I'm not expecting perfection but I am expecting some degree of clean books. One used book had some teenager's love inscription to their S/O written on the inside of the HC but I let that slide. I think Hastings wants to think of their used items as "gift quality" and these certainly were not gift quality.

I got two comic HCs in the mail yesterday and one had dinged up corners on the HC, but not bad enough that I'm going to return it. The other had a very broken corner underneath the dust jacket and I'm pretty sure I'm going to return that one.

[quote name='Unit01']Anyone familiar with buying used DVDs from them? Do they usually come with the case and art insert? They have really cheap DVDs I want to get with the 30% off promo, but I don't want to end up with like 20 DVDs with no case. =/[/QUOTE]

All of my used DVDs from them have come with the cover art, but some of them looked like they were chewed up by a dog or something and I went as far as to reprint a couple of DVD covers on my own. I've gotten some cases that obviously weren't the original case. One DVD was even in a Wii case.

As for the paper inserts on the inside of the DVD, I can't really tell. Some new DVDs don't even come with them so unless I've seen the DVD opened up elsewhere I can't really tell if it was missing or not.

Beware that Hastings has a habit of selling previously viewed and rental DVDs traded in as used DVDs. I've received a few of them that way. The problem with that is its different box art and the disc itself usually locks out extras because its a rental DVD. Hastings claims they don't mix in the traded in rentals with the used DVDs, but either they do, or incompetent store employees like to send those previously viewed DVDs as used DVDs.

I would have sent the PV ones back under just about any other circumstances, but luckily for Hastings that time, they were for a gift, and that person didn't care about used or new (which is why I bought used from GH) and that person just watches the movies, not the extra stuff that was now blocked on the rental discs I received. This is only a potential issue with theatrical releases that were sitting around at rental stores and whatnot though. Other types of stuff on DVD should be fine.

[quote name='mightymek']I briefly looked but didn't see an answer. Does anyone know what time the sales usually start in their system? I found a few games I want to pick up with 30% off on Friday, but I know how fast their stuff sells out based on previous sales. Thanks.[/QUOTE]

I'm pretty sure its in the FAQ. Their system updates around midnight Central time. It's not always on the dot.
 
[quote name='kodave']One used book had some teenager's love inscription to their S/O written on the inside of the HC but I let that slide. [/QUOTE]

Come on, those are the best! I once bought a used book specifically because of the inscription on the inside. It started out, "To my sexy potato, let's never fight again...". Well worth the $3 by itself.
 
[quote name='Squall835']Come on, those are the best! I once bought a used book specifically because of the inscription on the inside. It started out, "To my sexy potato, let's never fight again...". Well worth the $3 by itself.[/QUOTE]

"To: Chris
From: Page (with the A written so that it looks like From: Rage)
I Love You"

Must not have been eternal love if it was traded in.
 
[quote name='kodave']"To: Chris
From: Page (with the A written so that it looks like From: Rage)
I Love You"

Must not have been eternal love if it was traded in.[/QUOTE]


Yeah, that's what makes them so funny to me.
 
[quote name='Squall835']Yeah, that's what makes them so funny to me.[/QUOTE]

Sssh. If the GH rep reads this, they might start charging MORE for books with personal inscriptions on the inside!


And BigPoeticCanine - My TPB arrived today in good shape. No crazy creases and just very slight bending. But the book only came out 8 months ago so it might have been a relatively new purchase by the original owner. Older books might have more wear, obviously.
 
[quote name='TheRainCoat']Fallout new vegas Ultimate (GOTY) edition

26.34$ shipped!

THANKS

TC[/QUOTE]

:???:

How did you get it for that price?
 
When were you able to get the code to work? Previously it let me apply the code but it wouldn't do anything. Now it won't even accept the promo code.
 
Okay, my question has been answered. I appreciate it. Looks like I found a new place to stock up on cheap DVDs.
 
[quote name='Unit01']Okay, my question has been answered. I appreciate it. Looks like I found a new place to stock up on cheap DVDs.[/QUOTE]

With the new $0.96 DVD shipping, if the DVD's price is less than $3.20 before shipping, you might want to hold off on buying it until there is a free shipping promotion. Depends how many pennies you want to pinch.
 
[quote name='kodave']"To: Chris
From: Page (with the A written so that it looks like From: Rage)
I Love You"

Must not have been eternal love if it was traded in.[/QUOTE]

I don't think confessing your love in a book inscription is the right way to go. Hell, I actually wrote a short story, had it published, and dedicated it to my fiancee. The bitch still cheated on me. :lol: She told me she was actually going to burn her copy, if that makes any sense. Women, man.
 
So I just realized that the Darkness II for 360 is $23.98 used. If we're able to use the 30% off for it on Friday, that comes to $16.79 + shipping! Not a bad deal at all if you've been wanting this one.
 
[quote name='DesertLeo']Got my used Jak and Daxter collection in last night for $27.xx, and it came complete in perfect condition.[/QUOTE]
no fair, I will get that tommorow!!!
 
I got three more used books in the mail today. One hardcover of a recently released book. Like New condition. Same for a recently released TPB comic. Like New condition too. The third was a paperback book... "Eh" condition. Not good not terrible. Not going to return it. The other two books I bought from Hastings in the past from this author/series also arrived in less than stellar shape (thats where the written inscription above came from) so I'm just destined not to have Like New quality used books for this particular author/series.

30% off should be live in about 3 hours. Ready your shopping carts, but don't be surprised to see the site get overwhelmed or just get taken offline for maintenance.

Also, no updates on what the promotions for next week are yet. So either Hastings is catching on, or they're just behind on uploading stuff, or they might possibly extend the two day sale and hence why they don't have new promotions at the ready. Its hard to say. The latter is the least likely so don't get your hopes up.
 
Today I received the used copy of Record of Agarest War limited edition I ordered back on Monday when the code was working. I was worried that it wouldn't come with the extras, especially since it didn't even say "limited edition" on my order confirmation. However, it came complete, though the outer box was a bit damaged because they shipped it in a bubble mailer.

That boosted my confidence in ordering limited/collector's edition stuff from them, so I checked around for some others. It seems the Skyrim collector's edition for PS3 is $46.00 and in stock right now, so if the price doesn't change tomorrow you could get it for ~$35.00 shipped. I'd order one myself if I didn't already have it.
 
Has anyone ever ordered a used 3DS game from here? There's one I'm considering using the 30% code on, but if there's a more-than-likely chance that it'll arrive cart-only, I'll pass.
 
[quote name='CheapLikeAFox']I think they said Hastings runs on CT, but I am waiting for someone to declare the code live so I can try to get my cart![/QUOTE]

It is indeed CST, so still another hour for ya.
 
[quote name='chicagocubsfan']what's the 30% off code?[/QUOTE]

First... Post?


[quote name='Vigilante']Has anyone ever ordered a used 3DS game from here? There's one I'm considering using the 30% code on, but if there's a more-than-likely chance that it'll arrive cart-only, I'll pass.[/QUOTE]

I'm not sure I've ever heard of cart only games coming from GH. It'll most likely have the art and case. Ever DS game I got from them had the instructions but one. Your odds are probably pretty good to get a complete game.
 
Sweet! Already got Castlevania: Order of Ecclesia from the 30% off code last weekend. Mint condition for $12.50, pretty happy about that.
 
[quote name='kingryan18']when I just tried to look up some movies it says Page not found check back later[/QUOTE]
Same here : "Page NOt Found"
They are probably adjusting the prices and prepare for the sale. I hope they will be back soon
 
[quote name='ivos']Same here : "Page NOt Found"
They are probably adjusting the prices and prepare for the sale. I hope they will be back soon[/QUOTE]


You really think minutes before the sale someone or something is going through prices to adjust them?
 
[quote name='kingryan18']when I just tried to look up some movies it says Page not found check back later[/QUOTE]

Same has happened for me, and I've tried on 4 different computers. Thank god I had my cart ready ahead of time.
 
[quote name='CheapLikeAFox']You really think minutes before the sale someone or something is going through prices to adjust them?[/QUOTE]

yes I do they do it all the time
 
[quote name='ApathyAndFlow']Same has happened for me, and I've tried on 4 different computers. Thank god I had my cart ready ahead of time.[/QUOTE]

Yes, because god has nothing better to do than help you buy video games...
 
[quote name='AukeySeven']Yes, because god has nothing better to do than help you buy video games...[/QUOTE]

Notice "god" was left uncapitalized. Do you honestly think I was being serious?
 
[quote name='ApathyAndFlow']Notice "god" was left uncapitalized. Do you honestly think I was being serious?[/QUOTE]

Better do a couple hail marys just to be safe.
 
Code is live. Go go go.

Edit: Weird I had three used books in my cart. Code applied discount. Decided I really didn't want one of them right this second. Removed it. Discount on the other two items disappeared.
 
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