The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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[quote name='hamokmonky']its not a glitch that they are talking about, its just mix and match. Youve always been able to mix and match in promos like this.[/QUOTE]

In fact, the promo language itself says Mix and Match
 
[quote name='dgwillia006']Ugh, I found 4 games I wanted, but I really cant justify it when the shipping jacks the price back up to what they would have been before the 40%
 
[quote name='kodave']
OOqXz.gif
[/QUOTE]

Nice gif, it really illustrates all of the cycles of rage I went through.
 
[quote name='hamokmonky']its not a glitch that they are talking about, its just mix and match. Youve always been able to mix and match in promos like this.[/QUOTE]

Didn't realize books was included in this sale. Ignore my previous comments in regards to the books.

Although my statement still stands for that glitch I was referring to specifically, for example,

16801755.png
 
[quote name='Squarehard']Didn't realize books was included in this sale. Ignore my previous comments in regards to the books.

Although my statement still stands for that glitch I was referring to specifically, for example,

16801755.png
[/QUOTE]
BTW you can find those remotes used at gamestop for 5.99. Awesome netflix/tv remote plus it can turn both units off and on.
 
[quote name='Squarehard']Didn't realize books was included in this sale. Ignore my previous comments in regards to the books.

Although my statement still stands for that glitch I was referring to specifically, for example,[/QUOTE]

Yea, I understand what you were saying, just wasnt what they were talking about when you replied to them. With this type of "sale" you can usually just add 4 items to your cart and use the code, and even if it doesnt apply to all, it will apply to the ones that count because you are purchasing 4 items. I honestly dont think hastings minds if the 4th item you buy isnt one thats on sale lol
 
Cool, I was strongly considering buying Virtua Tennis Vita from these guys because I've been waiting for it to drop forever and they had the lowest price I could find. Added a few Mill Creek 50 movie DVD sets. I love those things :p

This is my first order with them after seeing their deals posted here for ages, guess I'll see what shape my stuff arrives in.
 
well, I'm not happy with GH right now, after two of my books from the 5 for 25 deal got shipped to a wrong address, and back to their return facility last week, I have sent them about five emails telling them I WANTED the items and gave them my address to fix the problem. I have since received emails asking me to confirm the address and only one of them had my address in it at all, now I'm being refunded the money...
you know it's funny because the only problems I've had with hastings is when the books are coming in from stores located within my state.
 
Got all 5 of my books from the 5 for 25 and they're all in excellent condition. Only 1/5 even had a sticker on it. Very, very happy.
 
Just noticed this line on the order status page: "FAQ: Status Out of Stock? Lucky you! You got the last one!"
 
[quote name='Tonks']Just noticed this line on the order status page: "FAQ: Status Out of Stock? Lucky you! You got the last one!"[/QUOTE]

Nice wording. I like their style.
 
[quote name='Tonks']Just noticed this line on the order status page: "FAQ: Status Out of Stock? Lucky you! You got the last one!"[/QUOTE]

I saw that before. What makes it amusing to me is that they've always shown the items I've ordered as out of stock on the order page, even if their site still shows it as in stock.
 
[quote name='Deserter Goose']I saw that before. What makes it amusing to me is that they've always shown the items I've ordered as out of stock on the order page, even if their site still shows it as in stock.[/QUOTE]

It's a bizarre Mickey Mouse patch. It doesn't make sense why they just don't have a programmer remove that code from the order history pages. But I guess it was easier for them to just change the wording rather than fix their code.
 
Damn. I finally found three hardcover books I wanted and the promo code doesn't work with them. My luck stinks.

You know what, the code seems to be glitched. I went and added a few random books from the qualifying list they link you to and only one of them's showing up with the discount. Grr.

Second edit - looks like I wasn't paying attention to the pricing when I was throwing those qualifying books into my cart, and some were below $7 already. So it really is just the books I'm wanting not qualifying. Bah.
 
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oh man have i missed being able to talk in this thread

spent 1400 on the 40 percent sale suffice to say i need to buy 2 more bookcases before those packages arrive

also had 1 issue from a week or 2 ago where i got the paperback instead of the hardcover(i ordered while they were having all the issues so likely that was the cause) got the standard refund no return so no harm done
 
why now when ive got 3 different family members in the hospital who's kids i have to take care of until they get out does gh run all their 40 percent sales
 
[quote name='cjenvy']hey kodave do you think rayman origins 360 is a pricing error at 5.99?[/QUOTE]

I have no idea. It's not in stock so it doesn't particularly matter. The price would likely change if they received more stock.
 
[quote name='kodave']I have no idea. It's not in stock so it doesn't particularly matter. The price would likely change if they received more stock.[/QUOTE]

it's not in stock because i bought the last copy and couldn't pass on that price even w no deal
 
Nice, picked up a good mix of Blu-Rays for myself and the kids. $56.xx

Avatar
Madagascar 3: Europe's Most Wanted
300
Ultimate Matrix Collection
The Chronicles of Narnia: Voyage of the Dawn Treader
Toy Story 3
 
Picked up the following for $27

Simspons Season 14 (DVD)
Sucker Punch
Pineapple Express
Scott Pilgrim (All Blu Ray)

I had borderlands 2 in my cart cause they finally got it restocked I was SUPER (Franky's voice) happy thinking that the promo was gonna work with three movies and that one game and then I saw video games weren't included in the 40% off. FML big time.
 
A quick question:

I am looking at buying a puzzle book (the pen-and-paper Battleship kind) on this sale. It is stated as "Used - Perfect" condition and all which is good, but would I get the book without the puzzles solved?

Thanks to everyone who helps out!
 
a few rarer items restocked today so i put in 1 final order

that makes 6 orders in 2 weeks after a very slow september october and november
 
[quote name='rockykai']A quick question:

I am looking at buying a puzzle book (the pen-and-paper Battleship kind) on this sale. It is stated as "Used - Perfect" condition and all which is good, but would I get the book without the puzzles solved?

Thanks to everyone who helps out![/QUOTE]

I personally have no idea. You'd probably be better off calling them and asking directly.
 
this is a new one for me

am i allowed to complain that a package was too big

as today i got a 146 book box that the mailman stupidly put against my door(lucky no fire or i'd be dead) think im gonna need to call the chiropractor after carrying that up a flight of stairs
 
Getting really annoyed because every time I try to add a 4th item to my cart, it removes the item that I added before it.
 
[quote name='cjenvy']this is a new one for me

am i allowed to complain that a package was too big

as today i got a 146 book box that the mailman stupidly put against my door(lucky no fire or i'd be dead) think im gonna need to call the chiropractor after carrying that up a flight of stairs[/QUOTE]

....146 books? In one order? Shipped in one box?
 
[quote name='rockykai']A quick question:

I am looking at buying a puzzle book (the pen-and-paper Battleship kind) on this sale. It is stated as "Used - Perfect" condition and all which is good, but would I get the book without the puzzles solved?

Thanks to everyone who helps out![/QUOTE]

I believe "Perfect" actually refers to the format, a type of paperback (see http://askville.amazon.com/Perfect-Paperback/AnswerViewer.do?requestId=1582828). Hastings doesn't list the condition of items. However, they state this in their FAQ: "We 100% GUARANTEE the full functionality of all used and previously viewed product." I definitely think a puzzle book with some of the puzzles done is no longer fully functional, and apparently Hastings is good about giving refunds. I think it's reasonable to expect that the book won't be written in, even if it's called "used". I've gotten multiple unused crossword books at thrift stores and such, so it isn't unusual.

[quote name='Tsel']Getting really annoyed because every time I try to add a 4th item to my cart, it removes the item that I added before it.[/QUOTE]

This has happened to me too. What happens to me all the time is that when you add an item to your cart off your wish list, it auto-removes it from your wish list, but it takes a few seconds, so if you're impatient and do something else in the meantime, it'll remove something else off your wish list instead. Ugh.
 
[quote name='kodave']....146 books? In one order? Shipped in one box?[/QUOTE]

multiple orders over the weekend in one box varying from super small anime paperbacks to large hardcover novels

def the craziest thing i've ever seen but man if i get my hands on that mailman his employment w the usps is over
 
[quote name='Tsel']Getting really annoyed because every time I try to add a 4th item to my cart, it removes the item that I added before it.[/QUOTE]


Make sure you aren't judging this by the pop-up cart display info. If you are talking about the pop-up cart that shows up when you add an item, be sure you are reading the amount of items in your cart at the top-left and not judging by the pictures of the items as they are visible to you in that pop-up. Another way to verify the actual amount of items in your cart is to make sure you go to the full View Cart page.
 
[quote name='supershammy']Make sure you aren't judging this by the pop-up cart display info. If you are talking about the pop-up cart that shows up when you add an item, be sure you are reading the amount of items in your cart at the top-left and not judging by the pictures of the items as they are visible to you in that pop-up. Another way to verify the actual amount of items in your cart is to make sure you go to the full View Cart page.[/QUOTE]

I always view the full cart. I tend to have a tab open with the cart at all times so I can verify pricing and all that.
 
Anyone have any idea of the delay between items they have listed on eBay showing as in-stock on their site? Some items I'm interested in only at 40% off went up on ebay in the wee hours of the am, still out of stock at the main site.
 
[quote name='cjenvy']multiple orders over the weekend in one box varying from super small anime paperbacks to large hardcover novels

def the craziest thing i've ever seen but man if i get my hands on that mailman his employment w the usps is over[/QUOTE]

I'm still confused. So multiple packages put by USPS in one bin/box and left at your door? Or are you saying 146 books from multiple orders shipped from one location in one box? Or did Hastings somehow route your orders from multiple locations and put them all in one box?

And what did your mail carrier do wrong?
 
If he could type using coherent English sentences I believe he meant to say that the mailman put the 146 book box against his front door, blocking him from getting out of his house.

Which would be freaking hilarious if his house actually did catch on fire. :whee:
 
Seriously, that's insane. My mail carrier gets upset when I order 10 at a time and has me pick them up at the post office.

Also, I just got an email for a 30% off all t-shirts promo right now. Code is THORIN.
 
Grr. Why is the first Walking Dead hardcover set always the only one that works with promo codes? I'm never going to get them all for a decent price at this rate.

The whole $29.99 or less thing is a lie, too, because there's plenty of qualifying books that go well beyond that price.
 
[quote name='kodave']I'm still confused. So multiple packages put by USPS in one bin/box and left at your door? Or are you saying 146 books from multiple orders shipped from one location in one box? Or did Hastings somehow route your orders from multiple locations and put them all in one box?

And what did your mail carrier do wrong?[/QUOTE]

multiple orders same location 1 box mailman placed it directly against my door essentially blocking my front door to the point i had to go out back and around and move the box from my door in order to be able to open my front door
 
[quote name='cjenvy']multiple orders same location 1 box mailman placed it directly against my door essentially blocking my front door to the point i had to go out back and around and move the box from my door in order to be able to open my front door[/QUOTE]

How does that even work? Don't all residential front doors open in? How would blocking your door be possible with one box? Something just doesn't sound right.
 
[quote name='elessar123']How does that even work? Don't all residential front doors open in? How would blocking your door be possible with one box? Something just doesn't sound right.[/QUOTE]

Yeah, a front door that doesn't open in sounds like it would be against the building code.
 
What a time to return to the thread. Haven't been keeping up during the holidays (too much traveling so I don't order anything to be delivered).

A giant box almost killing a CAG! I thought USPS had a 70 pound limit on parcels, must have been small books because 146 regular books would definitely not fit in one box.
 
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