The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
Last edited by a moderator:
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[quote name='BrandonJ33']Sweet, ordered a 24-disc DVD set last go round with the 40% off 4 items deal and got some similarly titled 2-disc set instead. Waited to reorder once the deal rolled around again and... they did it again. I called this time thinking my chances would be better than emailing but try as I might, shipping label treatment again.

Time to write the CEO address in the OP. I understand making mistakes, but refusing to do anything helpful about it like "send me the correct item, please" "I can't, I'm just in a call center. They blah blah blah" "..." is pretty crappy.

I bet if I'd bought it from eBay or Amazon from them they'd at least try and make an effort since they have a feedback score I'd think they'd want to keep decent.

[/QUOTE]

sadly, ordering from amazon or ebay from them will result in the same quality control as from their site. Trust me, Ive done it before. Ordered a 6 disc set, and it came with the artwork chopped up into a single disc case with disc 4 of the six disc set inside... clearly labeled DISC FOUR. How you miss that one I dont know. But yea, ordered from amazon because it was half the price of their site at the time. At least returns on amazon are faster and dont require calling.
 
[quote name='hamokmonky']sadly, ordering from amazon or ebay from them will result in the same quality control as from their site. Trust me, Ive done it before. Ordered a 6 disc set, and it came with the artwork chopped up into a single disc case with disc 4 of the six disc set inside... clearly labeled DISC FOUR. How you miss that one I dont know. But yea, ordered from amazon because it was half the price of their site at the time. At least returns on amazon are faster and dont require calling.[/QUOTE]

Heh, at least they're consistent I guess. Thanks for the info.
 
[quote name='hamokmonky']yea, toonces expired between yesterday and today. I was disappointed since something I wanted came back in stock today.[/QUOTE]

rats. thanks.
 
[quote name='kodave']No idea if the prices are any good, but they're advertising some CE's on clearance. Link in the first post.[/QUOTE]

splinter cell conviction mafia 2 and sfxt prices are decent but nothing to write home about and are also available on amazon
 
[quote name='kodave']No idea if the prices are any good, but they're advertising some CE's on clearance. Link in the first post.[/QUOTE]

Those are prettttttyyy bad for clearance prices.
 
Okay, well, GoHastings is testing my patience. First of all, I received a reply from the USPS about the problem I'm having with my Walking Dead Compendiums never showing up (it's sad when the USPS replies before you do; i.e. I've sent an email to GH about it as well and they haven't replied in almost three days now) and they said that they never received the package from GH.

I always thought the 'shipment accepted' portion of the tracking info meant that the post office had received it, but evidently it doesn't. It's been fifteen days, and I'm a little angry now; I get the feeling I'm not getting those books for $20, which I wouldn't have been too upset about. The fact that they've kept me on the hook for over two weeks, after taking my payment, is what's angering me.

Here's the tracking information, if it's of any interest to you: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9449010200830671250016
 
[quote name='Deserter Goose']Okay, well, GoHastings is testing my patience. First of all, I received a reply from the USPS about the problem I'm having with my Walking Dead Compendiums never showing up (it's sad when the USPS replies before you do; i.e. I've sent an email to GH about it as well and they haven't replied in almost three days now) and they said that they never received the package from GH.

I always thought the 'shipment accepted' portion of the tracking info meant that the post office had received it, but evidently it doesn't. It's been fifteen days, and I'm a little angry now; I get the feeling I'm not getting those books for $20, which I wouldn't have been too upset about. The fact that they've kept me on the hook for over two weeks, after taking my payment, is what's angering me.

Here's the tracking information, if it's of any interest to you: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9449010200830671250016[/QUOTE]

It sounds like the Post Office is the one bullshitting you in this case:

  • Scan Events – Tracking InformationAs your mailpiece travels to its destination, postal employees scan the mailpiece when it is accepted; when it arrives or leaves a postal facility, and when it is in the process of being delivered. These scan events can then be viewed by using the Track & Confirm function on usps.com®.
    A description of the most common scan information that you may see when tracking a package is as follows:
    • “Electronic Shipping Info Received” – This scan indicates that the shipper has notified the Postal Service™ that they intend to submit the item for processing and delivery.
    • “Acceptance” –This scan indicates that a Postal Service employee has accepted the item at a Post Office or that the carrier has picked up the item at a customer’s residence/business.
Click to expand...

How else would it be able to update to "Accepted" if it wasn't scanned by someone at the Post Office?

I assume Hastings isn't going to do shit and would just refund you, but you could try calling the TWIN FALLS, ID 83301 Post Office and ask them to find the package. Or fill out a complaint with the US Postal Inspection Service.
 
I was thinking about the fact that it said accepted, too, but if the USPS is going to pass the buck, what can I do about it? I wonder if calling will actually get anything done - from my experiences, most just don't really care about your problem and want to get you off the line as soon as possible.

I think I'll try filling out a complaint and see if that does anything. If not, then I'll prod Hastings for a refund (provided they ever answer the email I already sent them).
 
[quote name='Deserter Goose']I was thinking about the fact that it said accepted, too, but if the USPS is going to pass the buck, what can I do about it? I wonder if calling will actually get anything done - from my experiences, most just don't really care about your problem and want to get you off the line as soon as possible.

I think I'll try filling out a complaint and see if that does anything. If not, then I'll prod Hastings for a refund (provided they ever answer the email I already sent them).[/QUOTE]

just call them you should never ever ever never ever never bother to email hastings
 
Funnily enough, I just received a reply to my email to Hastings and they're giving me a refund already. If I somehow end up getting the books, I'll have essentially gotten them for free. Bah. I doubt they'd let me repay for it if I asked, right?
 
[quote name='Deserter Goose']Funnily enough, I just received a reply to my email to Hastings and they're giving me a refund already. If I somehow end up getting the books, I'll have essentially gotten them for free. Bah. I doubt they'd let me repay for it if I asked, right?[/QUOTE]

I really doubt they have a way of letting you repay for them unless they reversed the reverse charges.

Just fill out this form minus the "suspect" areas:
https://postalinspectors.uspis.gov/forms/MLNtRcvd.aspx

Don't forget to include the tracking number

It seems like your books would have shipped from this store:
Hastings Entertainment
870 Blue Lakes Blvd N
Twin Falls, ID 83301

but the return address on the box/envelope will say:
goHastings Customer Service
3601 Plains Blvd
Amarillo TX 79102-0000

So you should probably note that in the comments section.

That will be your best shot at getting the package moving through the system again. If it does, congrats, you took the effort to get the package moving again which Hastings didn't - enjoy your free books. If nothing comes of it, at least you got your refund.
 
I got Absolute Dark Victory in today and was happy to see that it came in a box wrapped in bubbled wrap. The book is in pretty great condition do, with the exception of a few minor dings on the slipcase.
 
[quote name='kodave']I really doubt they have a way of letting you repay for them unless they reversed the reverse charges.

Just fill out this form minus the "suspect" areas:
https://postalinspectors.uspis.gov/forms/MLNtRcvd.aspx

Don't forget to include the tracking number

It seems like your books would have shipped from this store:
Hastings Entertainment
870 Blue Lakes Blvd N
Twin Falls, ID 83301

but the return address on the box/envelope will say:
goHastings Customer Service
3601 Plains Blvd
Amarillo TX 79102-0000

So you should probably note that in the comments section.

That will be your best shot at getting the package moving through the system again. If it does, congrats, you took the effort to get the package moving again which Hastings didn't - enjoy your free books. If nothing comes of it, at least you got your refund.[/QUOTE]

Thanks for the help. I already used the link you posted a few pages back, though, and put the Twin Falls, ID Hastings store as the sender address after looking it up on their site. I hope that doesn't cause a problem down the road for my claim.

I also put in the info for what the package should contain (e.g. The Walking Dead Compendium and The Walking Dead Compendium Vol. 2), so hopefully that'll somehow help. Same with the tracking info.

Odd how a large package like that can somehow become lost. Wonder how it happens.
 
[quote name='Squall835']I got Absolute Dark Victory in today and was happy to see that it came in a box wrapped in bubbled wrap. The book is in pretty great condition do, with the exception of a few minor dings on the slipcase.[/QUOTE]

Was that the used copy that popped up?

I'm jealous you got a box.
 
[quote name='kodave']Was that the used copy that popped up?

I'm jealous you got a box.[/QUOTE]

Yeah, it was from about a week ago. I was worried that it wouldn't come with a slipcase, but figured I'd just return it if it didn't. Luckily, I don't have to worry about that.
 
Not valid on graphic novels or games... basically what 90% of this thread buys.

Thanks, Hastings.

Actually, there are some graphic novels it works on, but nothing really good. It seems to be good on only half of their inventory and it looks like the slower moving stuff.
 
Yeah, I saw the deal go up earlier and found absolutely nothing I wanted that was part of the sale - not even some random CDs I've been looking for.

But hey, I found a copy of Apocalyptica's Plays Metallica by Four Cellos for a little over $4. It'd been OOS for a while, so that made my random visit to the site worthwhile.

Don't judge me.
 
man, thats one of the worst promotions yet. Its hard enough to find 2 similarly priced items, but 4? Best case scenario its only ~25% off each item and you have to buy four things, but chances are you wind up with more like ~10-15%....
 
I think the blu-ray selection is the most hilarious as 50% of everything they put up on the list were already out of stock, and not as a result from somebody else ordering them for the sale, lol. I really wish they would do some sort of an active title adding of things people can actually buy, instead of random adding titles that aren't even in stock. It seems to be a bigger and bigger issue as of late, or at least that's what I've been noticing. Before it was just really low stock, now it's just no stock.
 
I just got my Mafia 2 CE PS3 from them and it's the most damaged item I've ever got in shipping. I purchased it on amazon but the seller was gohastings so I don't want to make a claim since I been making too many complaints on amazon lately. Also the price I paid was really good.

Any way they didn't even ship it in a bubbler. It was just thin plastic. Even before opening it I felt something was wrong when feeling the game case through the bag and felt hollow parts. The bottom of the casing busted out and the contents were ready to fall out . The contents are mint condition new but the slip cover busted out on the bottom and need to be glued back together other wise you can't use it. It also has a bunch of cracks all along the botton side of the plastic slip cover.

The only reason I'm not going to return/exchange is it only cost $7.98 shipped.


Overall I'm happy because I got in on a clearance/glitch deal that very few people got in on. However packaging for shipping is horrible I would be very leery about ordering any kind of CE/LE from them. Unless I get a extreme deal, I will probably never order anything that isn't a vanilla version in a regular hard plastic case.

I'm literally about to go glue the slip cover back together otherwise you can't put the stuff back in without it falling out when you hold it. End of rant.

I'm debating whether or not to leave bad packaging feedback.
 
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[quote name='needler420']I just got my Mafia 2 CE PS3 from them and it's the most damaged item I've ever got in shipping. I purchased it on amazon but the seller was gohastings so I don't want to make a claim since I been making too many complaints on amazon lately. Also the price I paid was really good.

Any way they didn't even ship it in a bubbler. It was just thin plastic. Even before opening it I felt something was wrong when feeling the game case through the bag and felt hollow parts. The bottom of the casing busted out and the contents were ready to fall out . The contents are mint condition new but the slip cover busted out on the bottom and need to be glued back together other wise you can't use it. It also has a bunch of cracks all along the botton side of the plastic slip cover.

The only reason I'm not going to return/exchange is it only cost $7.98 shipped.


Overall I'm happy because I got in on a clearance/glitch deal that very few people got in on. However packaging for shipping is horrible I would be very leery about ordering any kind of CE/LE from them. Unless I get a extreme deal, I will probably never order anything that isn't a vanilla version in a regular hard plastic case.

I'm literally about to go glue the slip cover back together otherwise you can't put the stuff back in without it falling out when you hold it. End of rant.

I'm debating whether or not to leave bad packaging feedback.[/QUOTE]

Amazon is super buyer friendly, especially against Marketplace Sellers who often do poor jobs or straight up scam jobs with item quality, description, and shipping. Leave bad packaging feedback and bad general feedback. Hastings has to learn - the problem with their shipping is beyond the terrible polybags.
 
Had a Vita game, a 360 game, and a book arrive crammed into the same poly mailer today. Pleasantly surprised to see that the only casualty was the green case.

Hopefully that's the last one of those that I'll ever see.
 
C?a hÃ$ng Chuyên Copy Phim Giá R? - Copy Phim HD - Chep Phim 3D giá r? nh?t sÃ$i gòn

m?i ngu?i ?ng h? nha

?ng H? Chép Phim V?i NÃ$o

M?i Thông Tin Th?c M?c Xin Liên H?
Mr .Sang : 090.900.2107 - 090.300.2107
Add: 358/4 Cách M?ng Tháng Tám, P.10, Q.3, Tp.HCM
Map(1).jpg


​
 
i think they just moved all the polybags to a box that says use these for amazon seriously 6 orders this week 5 polybags and the 6th game had a fake case manufactured by some pawn shop
 
[quote name='hamokmonky']man, thats one of the worst promotions yet. Its hard enough to find 2 similarly priced items, but 4? Best case scenario its only ~25% off each item and you have to buy four things, but chances are you wind up with more like ~10-15%....[/QUOTE]

I'm not ordering with this promo, as there isn't anything higher priced I want right now, but the discount actually approaches 50%, not 25%, as you get two items for $1 each. If you got four $20 items, for example, you'd pay $42.
 
So I ordered a book from Gohastings December 24th and apparently USPS lost it for over a month. I just finally got it today.



 
Looks like the Dead Space 2 price isn't live just yet.

3 for $21 on used books. I would have liked another $5 for $25 but I couldn't pass up a few graphic novels they had in stock.

The B2G1 Free on new paperback books $9.99 and less appears to not be glitched (aka working properly). So no sick deals on books that I can see.
 
[quote name='Aerc']So I ordered a book from Gohastings December 24th and apparently USPS lost it for over a month. I just finally got it today.



[/QUOTE]

Yeah man. I got a hardcover Saga of the Swamp Thing, book five, bent in half from top to bottom. It was like $4 so I didn't complain because I didn't want to return it and I'm not concerned with its collectability.

If you want my copy of Rebirth, you can have it for the cost of shipping, though. I rolled my eyes all the way through that one =/
 
[quote name='supershammy']Yeah man. I got a hardcover Saga of the Swamp Thing, book five, bent in half from top to bottom. It was like $4 so I didn't complain because I didn't want to return it and I'm not concerned with its collectability.

If you want my copy of Rebirth, you can have it for the cost of shipping, though. I rolled my eyes all the way through that one =/[/QUOTE]

I think if its under $5 they just give you a refund without needing you to return it.
 
[quote name='supershammy']
If you want my copy of Rebirth, you can have it for the cost of shipping, though. I rolled my eyes all the way through that one =/[/QUOTE]

I appreciate it, but after three weeks I decided to just rebuy it from Amazon. I'm trying to read through Green Lantern and of course the first thing to read didn't come. I had 7 various GL and GL Corps trades that I couldn't even read. So I said screw it and bought it and got it the next day with free shipping option. Thanks
 
Rebirth was a masterful exercise in retcon and tying together stray plot threads from over many many years to get to a new status quo without a straight up reset. (If only the New 52 came sooner!) Beyond that though, it's not that interesting of a story unless you're a diehard GL fan.
 
[quote name='kodave']Rebirth was a masterful exercise in retcon and tying together stray plot threads from over many many years to get to a new status quo without a straight up reset. (If only the New 52 came sooner!) Beyond that though, it's not that interesting of a story unless you're a diehard GL fan.[/QUOTE]

When looking at reading orders for Green Lantern, pretty much all of the ones I found have Rebirth as the first to read. Having no knowledge of any Green Lantern and starting there I found it a bit confusing. It seem to drop you into the middle of something. They did explain a few bits, but it felt like I missed
a book.
 
Any info on codes to use for clearance items or one that is gonna come soon or shipping discount? I want to buy a clearance item, but shipping actually costs more than the item lol.
 
[quote name='Aerc']When looking at reading orders for Green Lantern, pretty much all of the ones I found have Rebirth as the first to read. Having no knowledge of any Green Lantern and starting there I found it a bit confusing. It seem to drop you into the middle of something. They did explain a few bits, but it felt like I missed
a book.[/QUOTE]

Yeah Rebirth is generally given as the first book to read for the modern Green Lantern stories by Geoff Johns since he basically "reset" things in the Green Lantern corner of the universe. I guess you could skip Rebirth and just try to read whatever comes next (I've only read Rebirth), but I don't know if people still hold things against Hal Jordan because of the past. And I don't think there's really one good book to read about Green Lantern to fill you in on all of Hal's time as Green Lantern to Parallax to Spectre. Wikipedia might be your best bet to get caught up if you're still confused by some of the stuff in Rebirth. And if Rebirth wasn't your cup of tea, don't track down "Green Lantern: Legacy - The Last Will and Testament of Hal Jordan." It revisits a ton of obscure things in Hal Jordan's past and there's no pay off unless you're a hardcore Green Lantern/Hal Jordan fan. Geoff Johns did write "Green Lantern: Secret Origin" that I'm sure is somewhere in the modern reading order, but I think that's just about the origins, not about the other stuff from the past that may have been confusing in Rebirth.

[quote name='Carlanga']Any info on codes to use for clearance items or one that is gonna come soon or shipping discount? I want to buy a clearance item, but shipping actually costs more than the item lol.[/QUOTE]

I think once or twice they've offered a code for Free Shipping on clearance items, or maybe even a Discount + Free Shipping. You can check the second post to see when they've offered such a code in the past. But considering the current code they have out there is for 75% off certain clearance items in the Trends department, I doubt they will offer any better deal this week. Even if they offer a Free Shipping code, you can't stack it with the 75% off code, so you'd have to think about which code gets it to you for the cheapest. They generally charge shipping costs by weight for the Trends and Electronics departments instead of the flat fees like in Books/Movies/Music/Games, so it can add up sometimes.
 
[quote name='kodave']...

I think once or twice they've offered a code for Free Shipping on clearance items, or maybe even a Discount + Free Shipping. You can check the second post to see when they've offered such a code in the past. But considering the current code they have out there is for 75% off certain clearance items in the Trends department, I doubt they will offer any better deal this week. Even if they offer a Free Shipping code, you can't stack it with the 75% off code, so you'd have to think about which code gets it to you for the cheapest. They generally charge shipping costs by weight for the Trends and Electronics departments instead of the flat fees like in Books/Movies/Music/Games, so it can add up sometimes.[/QUOTE]

Thanks kodave, yeah I noticed the special on those specific sections. Mine does not apply to those items though so another code would work and wanted to see if anyone has heard anything for a possible next sale. I don't need the item stat, but the price is good if the shipping goes down a little bit. :cool:
 
[quote name='Carlanga']Thanks kodave, yeah I noticed the special on those specific sections. Mine does not apply to those items though so another code would work and wanted to see if anyone has heard anything for a possible next sale. I don't need the item stat, but the price is good if the shipping goes down a little bit. :cool:[/QUOTE]

Just keep an eye out for a free shipping code then. Those usually tend to pop up as like 1 or 2 day sales rather than week long promotions. They also like to announce those types of promotions via Facebook so that might be where the info would hit first.
 
[quote name='kodave']Yeah Rebirth is generally given as the first book to read for the modern Green Lantern stories by Geoff Johns since he basically "reset" things in the Green Lantern corner of the universe. I guess you could skip Rebirth and just try to read whatever comes next (I've only read Rebirth), but I don't know if people still hold things against Hal Jordan because of the past. [/QUOTE]

Ha, it comics of course people are still pissed at him! That's actually a bit of a subplot that runs through the first few trades of the Johns series. While Rebirth does kinda drop you in the middle of things, it's really the best starting point for the series unless you want to track down the J.M. Dematteis Spectre series that starred Hal, which I wouldn't recommend. Like Kodave mentioned, just read a wiki on Hal Jordan to get the background needed for Rebirth and you'll be fine.
 
got the refund on the amazon marketplace order that came w a fake case

was a little suprised they gave me the keep it email as it's around 7-9 depending on sale on their website
 
Got a few things in the mail today. My Eden of the East Blu-ray case is destroyed at the bottom and my Batman: Gotham Knight Blu-ray case is absolutely filthy. It's covered in a disgusting, sticky grime. I don't even want to touch it.
 
[quote name='Squall835']Ha, it comics of course people are still pissed at him! That's actually a bit of a subplot that runs through the first few trades of the Johns series. While Rebirth does kinda drop you in the middle of things, it's really the best starting point for the series unless you want to track down the J.M. Dematteis Spectre series that starred Hal, which I wouldn't recommend. Like Kodave mentioned, just read a wiki on Hal Jordan to get the background needed for Rebirth and you'll be fine.[/QUOTE]

By the end of Rebirth I felt I had a decent grasp of what was going on. I'm currently reading To Be A Lantern. I kind of enjoy the GL Corps title a bit more than the Hal Jordan GL title.
 
[quote name='Aerc']By the end of Rebirth I felt I had a decent grasp of what was going on. I'm currently reading To Be A Lantern. I kind of enjoy the GL Corps title a bit more than the Hal Jordan GL title.[/QUOTE]

Agreed. Corps has SLIGHTLY less focus on massive events, but adds a lot more emphasis on how the characters interact with each other.
 
Awwww. I saw this thread bumped and was hoping there was some new codes. I sure would like one for used books. 5 for $25 or 40% off would be nice. I know I missed these recently, but now the stuff I want is back in stock. It seems like they often do a code on Thursday or Friday, so here's hoping...
 
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