The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
Click to expand...
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Upvote 0 Downvote
[quote name='Version3']Check again it just worked for me, type it in all caps maybe? That's what i did.[/QUOTE]

Hm weird it still isn't working for me. I made sure my items were used Xbox 360 games in my cart. Even deleted the promo code and reapplied it. Checked the plural form and no dice. What gives?
 
[quote name='Donut2922']Hm weird it still isn't working for me. I made sure my items were used Xbox 360 games in my cart. Even deleted the promo code and reapplied it. Checked the plural form and no dice. What gives?[/QUOTE]

it work for me just now but only on one used item. I have ME3 CE used but it didnt apply the code to it. It did, however work on Two Worlds CE used.
 
I just got my ME3 CE for 360 today. and I belive is brand new. it did had the used sticker on the side. but it had the original seals on the case. I have not yet checked the DLC tho. but it has everything
 
[quote name='hasturyo']I just got my ME3 CE for 360 today. and I belive is brand new. it did had the used sticker on the side. but it had the original seals on the case. I have not yet checked the DLC tho. but it has everything[/QUOTE]

I got mine like that too. I think they re-shrinkwrapped it, and aside from some dents on the case and bends on the outer box, everything was mint. And the codes were unused so for $20, I'm completely satisfied.
 
Have any of you tried placing an order recently? I keep getting an error when I try to finalize my order - keeps saying my payment method has a problem and to fix any problems noted. Thing is, there's nothing popping up as incorrect. Tried another credit card, too, with the same result.

I'm going to assume it's something on their end. No skin off my nose if it doesn't work; I was just going to pick up a couple of cheap DVDs for my grandfather.
 
I received a game today in such shitty condition that I want to return it. On the packing slip, it said they only had one on hand - does that apply for all the GoHasting stores or just the one that shipped it to me? It is kind of a niche game and I don't know if they'll have any more.
 
[quote name='whitereflection']I received a game today in such shitty condition that I want to return it. On the packing slip, it said they only had one on hand - does that apply for all the GoHasting stores or just the one that shipped it to me? It is kind of a niche game and I don't know if they'll have any more.[/QUOTE]
I've never had gohastings do exchanges, only returns for refunds. They don't offer the option to exchange it as far as I'm concerned due to them shipping from individual stores and not a warehouse.
 
[quote name='whitereflection']I received a game today in such shitty condition that I want to return it. On the packing slip, it said they only had one on hand - does that apply for all the GoHasting stores or just the one that shipped it to me? It is kind of a niche game and I don't know if they'll have any more.[/QUOTE]

Regardless of whether the "on hand" number is 1 or more than 1, it's only a reflection of the stock at the time they printed out that packing slip. More could have come and gone in the time it took to get to you. The simplest thing to do is check the website, and if its not in stock, you're definitely not getting a replacement.

Hastings RARELY does replacements anyway. If something is wrong usually they'll take the item back as a return (or tell you to keep it) and give you a refund.

The problem with that system is, once you return this game to Hastings, eventually its going to show up as back in stock on the website sooner or later. If its the only copy circulating around their system, and you buy it again, you're back at square one. My personal rule is that if I have to return something to Hastings, I don't try to buy that item from them again just because I don't want the hassle of re-receiving something I've already returned.
 
JETSONS no longer working for me. Worked about an hour ago when I was browsing, but I came back to add a game before ordering and now it's dead (for me, anyway). Sigh.

Quick edit: Apparently it only works with certain used games. Odd.
 
I placed an order, and man is their shipping a ripoff. I guess they need to cover their deals somehow. They must be shipping me a box of rocks with my games, or something...
 
[quote name='PetersHere']I placed an order, and man is their shipping a ripoff. I guess they need to cover their deals somehow. They must be shipping me a box of rocks with my games, or something...[/QUOTE]

rtryukil,jmnzfdhrtsryjdtuk,gxmhnhurs6ktuysmt
 
I updated the first post with the new deals for this week. 20 to 25% off whatever if you spend over certain amounts, 20% off used systems and accessories, and a lot of pretty decent new game prices when I did quick comparisons with Amazon's listings. And those $5 off $25 and $10 off $40 should help take the "sting" off of shipping rates.
 
[quote name='PetersHere']I placed an order, and man is their shipping a ripoff. I guess they need to cover their deals somehow. They must be shipping me a box of rocks with my games, or something...[/QUOTE]

Or hmmm.. maybe they ship each item from multiple locations?

No way that could be true... of course not. :wall:
 
[quote name='kodave']rtryukil,jmnzfdhrtsryjdtuk,gxmhnhurs6ktuysmt[/QUOTE]

Haha just go with this response from now on. It's not worth wasting any more time on.
 
The used Wii is listed for $74.98 but when I click on it the price changes to $173.99!! Would have definitely got it for $75 + 20% off. Not sure whats going on there.
 
[quote name='Paddle104']The used Wii is listed for $74.98 but when I click on it the price changes to $173.99!! Would have definitely got it for $75 + 20% off. Not sure whats going on there.[/QUOTE]

-nvm-

kodave will probably get upset
 
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[quote name='RoMee']-nvm-

kodave will probably get upset[/QUOTE]

I get upset at uninformed comments. If that's what you were going to make, then yes, I'd probably get upset at it.

If the Wii is showing 75 on one page and 175 on the product page, then obviously there is some error in displaying the price, or it is supposed to be 75 but the system screwed up in updating the sale price.

All you can really do is point out the discrepancy to Hastings and they'll probably make it one price or the other uniformly. All of their contact info is in the first post. Facebook gets a higher level of employee response versus emailing CS who might just give you a canned reply.
 
[quote name='Vinny']Dammit... the two 360 games I want come in stock today and the 33% code is dead. FML...[/QUOTE]

Probabaly wasn't a coincidence.....
 
[quote name='ShinSolidus']Damn I was going to get a used PS2 slim, but the shipping is 20 bucks, plus the 24 dollars for the product itself. Little too rich for my blood.[/QUOTE]
I was going to do the same. My slim is getting disc errors left and right.
 
[quote name='vantheman']Probabaly wasn't a coincidence.....[/QUOTE]

It probably wasn't a coincidence. I have a source inside Hastings that says they keep someone employed 24/7 to monitor trade ins and returns and to hold them off from getting back into the system until sales end. Because the last thing Hastings wants to do is sell merchandise.
 
They have one (only one) MW3 360 controller used in stock (standard colored buttons and transforming D-pad) for $32.94 if anyone is interested. I would pull the trigger myself if I had any idea about what they tolerate regarding controller trade-ins.

$28 shipped with 20% off, or add $9 worth of stuff and get $10 off. Great deal if you're in need of one.
 
[quote name='kodave']It probably wasn't a coincidence. I have a source inside Hastings that says they keep someone employed 24/7 to monitor trade ins and returns and to hold them off from getting back into the system until sales end. Because the last thing Hastings wants to do is sell merchandise.[/QUOTE]

You need to find a new source because that is complete fiction. The only hold that happens on used products is related to local pawn shop laws. These vary from store to store.
 
[quote name='gohastings']You need to find a new source because that is complete fiction. The only hold that happens on used products is related to local pawn shop laws. These vary from store to store.[/QUOTE]

bill-lurking_fear.jpg


You're welcome for when I pointed out that pricing error a while back and screwed every CAG over, by the way. ;)
 
[quote name='gohastings']You need to find a new source because that is complete fiction. The only hold that happens on used products is related to local pawn shop laws. These vary from store to store.[/QUOTE]

You need to learn what sarcasm is. That last line of my quote is a pretty good indicator of that. Of course it was coincidence. Of course Hastings doesn't have an employee sitting there trying to screw people out of getting new items at the end of the sale. Your company can't even run its website correctly half the time, much more afford to pay someone to essentially try to ensure people don't get the products that they want.

Despite your company's many flaws, I spend a lot of time in this thread correcting people's false notions about Hastings and correcting ideas that Hastings has done something to somehow magically and specifically screw them out of something they wanted. A little sarcasm is to be expected from time to time - it's not like I'm a Hastings employee.

You seem to lurk here a lot but don't contribute very often - maybe I'll leave all of the outrageous and false claims for you to to correct on a daily basis. Or you can keep lurking and essentially let me continue to do the leg work in promoting your company and explaining to the CAG community about how your company works (since its so damn confusing there needs to be a thread with a giant FAQ in it so the same questions don't constantly arise) on the basis that I like to help the community of CAG find deals.
 
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a tribute to how awesome CS is, but how poor their control is over quality of items taken in...I've placed 3 orders recently through gohastings:

1. A box set off amazon - received this yesterday with the artwork cut to fit in a normal dvd case. It was supposed to be 6 discs, but only included disc 3 (umm what?) and even that disc was in terrible condition (lol). Emailed CS and my money was returned immediately and was told to keep the item.

2. Ordered a B1G1 50% off item, received it damaged in the mail (not gohastings fault this time but it was in pretty bad condition - the envelope was all beat up, the case was basically crushed, the artwork was all torn up and the top disc was essentially split in half, not quite, but bad enough). Fortunately this was the more expensive item of the order, so I was given my money back for the item, was told to keep it, AND got to keep the discount on the other item.

3. Ordered another B1G1 50% off. One of the items was about to time out (7 days hits tomorrow) without being shipped. I asked on the status and was told unless it comes in stock today it would be cancelled. I asked if I would still get the discount on the other item and was told no, so they allowed me to return the item I had ordered because I only ordered it because it was at a discount. They already sent me the return label. Not as satisfactory as the other transactions, but I cant really complain about that, I was just happy they let me return the other item.

Bad luck yes, poor item condition sometimes, and terrible website, but the CS at gohastings is absolutely amazing. I have never had to argue with a CS rep or taken longer than a couple of minutes to get what I needed done. Even though my success rate at getting what I want in the condition I want it is not as high as other sites, my success rate with being satisfied with the overall outcome has been 100%.
 
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[quote name='hamokmonky']3. Ordered another B1G1 50% off. One of the items was about to time out (7 days hits tomorow) without being shipped. I asked on the status and was told unless it comes in stock today it would be cancelled. I asked if I would still get the discount on the other item and was told no, so they allowed me to return the item I had ordered because I only ordered it because it was at a discount.[/QUOTE]

The Enter/Return key is your friend.

And are you so sure you wouldn't have received the 50% off discount for that item despite the higher priced item being cancelled? I'd check your order history and your credit card statement to see what they billed you. Back when they used to run B2G1-for-$1 on video games, people would often have the more expensive games cancelled but still ended up getting the third game for $1. In my experience, because their system is so poor, once you've submitted your order, the items are locked into that price even if other items are cancelled. So double check what they charge you before you send the item back.

Besides, that's an entirely shitty policy to have. Its not your fault they couldn't keep an accurate item inventory online, so why deprive you of discounts on other items because of THEIR problem? Not to mention, if you print out your order summary/total page/receipt and it shows the discount you were supposed to receive, you could always show that to your credit card company and have them charge back Hastings on the difference for an unauthorized charge on your credit card. You can't agree to pay one price on an item and then have it changed behind your back like that. If Hastings doesn't want you to get the deal unless BOTH items are going to ship, they need to hold back both items until they're sure both will ship. But they're not going to do that, so they need to cut their losses and let people get their discounts.

I'm hoping that's not actually their policy and you just had an ill informed CS representative tell you the wrong thing.
 
Im actually not that disappointed about having to return the item since its not in that great of condition to begin with.
 
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[quote name='kodave']You need to learn what sarcasm is. That last line of my quote is a pretty good indicator of that. Of course it was coincidence. Of course Hastings doesn't have an employee sitting there trying to screw people out of getting new items at the end of the sale. Your company can't even run its website correctly half the time, much more afford to pay someone to essentially try to ensure people don't get the products that they want.

Despite your company's many flaws, I spend a lot of time in this thread correcting people's false notions about Hastings and correcting ideas that Hastings has done something to somehow magically and specifically screw them out of something they wanted. A little sarcasm is to be expected from time to time - it's not like I'm a Hastings employee.

You seem to lurk here a lot but don't contribute very often - maybe I'll leave all of the outrageous and false claims for you to to correct on a daily basis. Or you can keep lurking and essentially let me continue to do the leg work in promoting your company and explaining to the CAG community about how your company works (since its so damn confusing there needs to be a thread with a giant FAQ in it so the same questions don't constantly arise) on the basis that I like to help the community of CAG find deals.[/QUOTE]

Sorry. Obviously my bad. I actually didn't mean it to sound as snarky as it did when I re-read it either.
 
That is hilarious.

Can't wait for another 30-40% off sale. Gohastings is the best deal around when it comes to used movies and games.
 
Got 3 Fables TPB's with ALWAYSSUNNY for under $11 shipped. I was disappointed when the free shipping on books ended but 96 cents shipping on the entire book order is still damn good.
 
[quote name='kodave']Whoever got that Wednesdays Comics hardcover got a good deal. Urgh. Beat me to it. But 40% off is always good.[/QUOTE]

Wow, they had one of those in stock? I have that book and the thing is gorgeous, well worth the money. I'd also like to take this opportunity to curse whoever bought the copy of Batman - A Death in the Family that was on there.
 
[quote name='Jacoblee23']Do you think the $30.00 ps2 ( before discount) would be worth it? I wonder if it includes also the cables and etc..[/QUOTE]

I believe PS2 Slims are $29.99 in store at Gamestop, you'd probably be better off there in hopes of getting a transferred NEW to USED unit.
 
[quote name='Gosha']I believe PS2 Slims are $29.99 in store at Gamestop, you'd probably be better off there in hopes of getting a transferred NEW to USED unit.[/QUOTE]

I think the fat PS2s are $40 and the slims are $50. I was in there the other day when someone asked if they still sold PS2s and those were the prices the employee gave him.
 
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