The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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kodave

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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Damn I dont need more games to add to my backlog but I wanna jump on resident evil ORC for $14. Is that a good price? Yes I know the game kinda blows, but so does Ninja Gaiden 3 and Im buying that on tuesday for $20
 
Went through 30 something pages of their used games list, nothing for me. White Knight Chronicles II is only $9.99 used before discount if anyone's interested.
 
Does Hastings ever run a sale for their game consoles? I want to buy a used Vita but not sure if waiting for such sale is worth it.
 
God dammit. In the midst of me not being able to make any orders, the 20% off Blu-ray code expired. So my $30 cart just turned into a $40 cart. Not bad, but a few dollars on a blu makes a big difference to me.
 
[quote name='kouleefoh']Went through 30 something pages of their used games list, nothing for me. White Knight Chronicles II is only $9.99 used before discount if anyone's interested.[/QUOTE]

Out of Stock.
 
[quote name='lilseung']Does Hastings ever run a sale for their game consoles? I want to buy a used Vita but not sure if waiting for such sale is worth it.[/QUOTE]

They just had used consoles on sale the week before last, I believe. Don't recall if used Vitas were included.

[quote name='Tsel']God dammit. In the midst of me not being able to make any orders, the 20% off Blu-ray code expired. So my $30 cart just turned into a $40 cart. Not bad, but a few dollars on a blu makes a big difference to me.[/QUOTE]

Well, the week long deals always end at midnight Central time on Saturday night/Sunday morning. So it shouldn't be too much of a surprise. Have you tried making a new account?
 
[quote name='Kaiser499']Snagged :ps3: Lollipop Chainsaw finally.[/QUOTE]

As did I. I was planning on picking it up @ $39.99 (plus tax) during the GameStock Sale but couldn't pass on $31.XX shipped. Hopefully it does indeed ship.
 
[quote name='kodave']Lucky. I didn't even see that in stock. They had a used Batman No Man's Land Vol. 1 (the new edition) but I don't think it was worth ~$12ish after discount so I passed on it but someone else eventually claimed it.[/QUOTE]
I haven't finished No Man's Land, but I distinctly remember enjoying what I read enough that I thought it was worth the $19 price point back in January. I also bought that by a third-party fulfilled by Amazon.

Reviews suggest it might be an uneven read, with issues that should have been added or omitted. I haven't read far enough to make a comment on it. One incentive for getting the new edition over the old, as some have mentioned, is the improvement in the quality of paper.

Why didn't you think it was worth ~$12?

Looking back, I should have bit on Gotham Central and American Vampire.
 
Am I the only one having errors when placing my order? It's telling that my info is wrong or missing then I tried to place my order again and this time it tells me that gohastings is working on the page? WTF!?
 
[quote name='cynicalaa22']There's a used XB360 Play and Charge Kit on sale for $349.99 if anyone's interested.[/QUOTE]

Wow was waiting for that to hit my price point. Cant wait to flip em.

:dunce: :dunce: :dunce: :dunce:
 
[quote name='Abeja']Wow was waiting for that to hit my price point. Cant wait to flip em.

:dunce: :dunce: :dunce: :dunce:[/QUOTE]
In Soviet Russia, you don't flip them. They flip you!
 
[quote name='jl_rival']Am I the only one having errors when placing my order? It's telling that my info is wrong or missing then I tried to place my order again and this time it tells me that gohastings is working on the page? WTF!?[/QUOTE]

I've had this problem many times in the past for previous sales of theirs. I'm about to try again to see if it works this time. I'll let you know.
 
[quote name='cynicalaa22']I've had this problem many times in the past for previous sales of theirs. I'm about to try again to see if it works this time. I'll let you know.[/QUOTE]
Alright, I already said something to gohasting's facebook and maybe they'll give me answers or fix the problem but in the meantime I just got to play the waiting game! :cool:
 
[quote name='jl_rival']Alright, I already said something to gohasting's facebook and maybe they'll give me answers or fix the problem but in the meantime I just got to play the waiting game! :cool:[/QUOTE]

'Please review errors highlighted below in red.

Your Payment method has issues. The order you are trying to place did not go through.'

I tried several different cards, all of them say this. I'm going to contact customer service now.

Edit: Just sent a lengthy e-mail, asking if they could authorize the purchase on their end, so we'll see what they say. I'm expecting them not to do anything. I do remember, though, at Gamefly, I had a problem making a purchase, and they offered to authorize it for me. I hope GoHastings can do the same.
 
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[quote name='thingsfallnapart']i received a copy of sherlock holmes vs jack the ripper that looks totally destroyed. do i have to pay return shipping? that would suck on a 10 dollar game![/QUOTE]

They will e-mail you a pre-paid label for return shipping.
 
Too bad everything I want is out of stock, at least I picked up Lollipop chainsaw, heavy rain DC, and watchmen a few days ago for about $57 or so.
I passed on WKC2 because I assumed it probably wouldn't come with a geonet license and apparently now that theres a chance it might... it goes out of stock... Gohastings is pretty nice though, got NIER and Vanquish before for amazing prices a few weeks back
 
[quote name='the_ENEMY_']everything i was remotely interested in was jacked up in price. games over a year old for $44.99? lolok.[/QUOTE]

I've brought this up before but most CAGs brushed me off saying that their prices are based on the market. I've been shopping with them since 2008 and their prices have never been this high compared other retailer's used game prices. A used :ps3: Catherine is priced $50, Soul Calibur V CE is $70, inFamous 2 is $34... those aren't market prices.

But most of their prices are still ok.
 
[quote name='Vinny']I've brought this up before but most CAGs brushed me off saying that their prices are based on the market. I've been shopping with them since 2008 and their prices have never been this high compared other retailer's used game prices. A used :ps3: Catherine is priced $50, Soul Calibur V CE is $70, inFamous 2 is $34... those aren't market prices.

But most of their prices are still ok.[/QUOTE]

I would guess it's based on market + their stock/availability.

I have no idea how the algorithm actually works, but it seems like when they have less than a certain # of copies left, the price goes really high (and stays there once it goes OOS). Castlevania Lords of Shadow seems to constantly jump between $18 and $40 in price.

Then again, their price for Saints Row the 3rd is still $50 (same with Catherine), and I haven't seen those prices really move much. Maybe the algorithm is broken for certain titles.
 
[quote name='waldo21212']I would guess it's based on market + their stock/availability.

I have no idea how the algorithm actually works, but it seems like when they have less than a certain # of copies left, the price goes really high (and stays there once it goes OOS). Castlevania Lords of Shadow seems to constantly jump between $18 and $40 in price.
[/QUOTE]

I also have seen the price jump when they only have 1 in stock, and been on the reverse situation where the price plummeted when they had multiple copies in stock. It makes sense the more they have the more they discount, I think their algorithm is kinda wacky though, because theres no sense in trying to sell that far above market value just because they have one in stock and only one.
 
[quote name='hamokmonky']I also have seen the price jump when they only have 1 in stock, and been on the reverse situation where the price plummeted when they had multiple copies in stock. It makes sense the more they have the more they discount, I think their algorithm is kinda wacky though, because theres no sense in trying to sell that far above market value just because they have one in stock and only one.[/QUOTE]

My guess, which may be a wild one, is that they raise the price to try and deter someone from buying it.

When they only have 1 in stock, I think they aren't confident enough that the actually will find that 1 copy, and would rather have someone not buy it then not find it and have to cancel the order.
 
[quote name='Vinny']I've brought this up before but most CAGs brushed me off saying that their prices are based on the market. I've been shopping with them since 2008 and their prices have never been this high compared other retailer's used game prices. A used :ps3: Catherine is priced $50, Soul Calibur V CE is $70, inFamous 2 is $34... those aren't market prices.

But most of their prices are still ok.[/QUOTE]

I've noticed too, but never say anything for that same reason.
It seems to happen during sales for some reason. It's probably not a coincidence.
But according to Kodave they're incompetent not shady.
Maybe they should hire that little baby from the etrade commercials to run their website.

Regulars like Kodave can forgive their faults, but it's really unprofessional for a mid-size company like goHasting with hundreds of stores, to be so clueless (that's putting it lightly) on how to run a website.
- Bad inventory control
- Bad quality control
- Lots of cancellations
- Glitches
- Codes not working right
- etc, etc
 
Considering my failure to find Super Paper Mario at any TRU, I may pick up a used copy from hastings. After shipping charges, though, it doesn't seem like as much of a deal.
 
Watch out on this one.

I want SFxTK used (because Capcom will never get another penny from me) and on the GH site, it's $44.99 prior to 33% off and $2.28 shipping (which adds up to about $32.28).

But if I buy the game used via Amazon and fulfilled by GH, it's $25.75 plus $3.99 shipping and I don't have to give all my personal info.

Therefore, I'm going through Amazon.
 
[quote name='GalvatronType_R']Watch out on this one.

I want SFxTK used (because Capcom will never get another penny from me) and on the GH site, it's $44.99 prior to 33% off and $2.28 shipping (which adds up to about $32.28).

But if I buy the game used via Amazon and fulfilled by GH, it's $25.75 plus $3.99 shipping and I don't have to give all my personal info.

Therefore, I'm going through Amazon.[/QUOTE]

I have seen that happen where Amazon is cheaper for the same gohastings item, although rare. But amazon does have a good program for sellers to match the lowest current price and all you have to do is click 1 button and it all is done for you. So its easier to keep up with prices on an hourly basis on amazon whereas this site updates once a day, if the listing gets updated at all with regard to price.

I wouldnt be concerned with giving GH my CC number or other info that it needs, I have never had a problem from them in the hundreds to thousands of orders I have put through.
 
[quote name='thingsfallnapart']i received a copy of sherlock holmes vs jack the ripper that looks totally destroyed. do i have to pay return shipping? that would suck on a 10 dollar game![/QUOTE]

They will probably just tell you to keep it, and will refund your money. Just be sure you describe the damage.
 
[quote name='sadboy']I haven't finished No Man's Land, but I distinctly remember enjoying what I read enough that I thought it was worth the $19 price point back in January. I also bought that by a third-party fulfilled by Amazon.

Reviews suggest it might be an uneven read, with issues that should have been added or omitted. I haven't read far enough to make a comment on it. One incentive for getting the new edition over the old, as some have mentioned, is the improvement in the quality of paper.

Why didn't you think it was worth ~$12?

Looking back, I should have bit on Gotham Central and American Vampire.[/QUOTE]

I'm pretty sure the paper quality on both the new release of No Man's Land and the last release is just newspaper quality. I don't even think it's a matte. I picked it up in a Barnes and Noble to look at and it definitely wasn't glossy paper.

As for why I don't think it's worth $12 to me - I've got a large backlog of Batman books to get through, and Batman "events" do nothing for me. I'm hesitant to pick up No Man's Land at all. Same with Knightfall/Knightquest/Knightend. Especially when DC's collections department still isn't getting these right between the paper quality and in terms of getting all of the issues in there like they should. I figure as more time passes, the used price will come down a bit and I'd be more comfortable getting it in the sub-$10 range. None of those were from Hastings though.

As for Gotham Central and American Vampire... Were Hastings copies hardcovers or paperbacks? I got the first American Vampire hardcover from them for $6 or $7 used. Haven't seen the next two hardcover volumes come into stock as used items. I haven't seen the hardcovers for Gotham Central in stock at Hastings but I haven't looked since I completed my collection of those. The first two Gotham Central hardcovers are damn pricey out in the wild. I paid like $11 each for Vol 3 and 4, $19 for Vol 1, and finally bit on Vol 2 at $33 on eBay from a Canadian seller.

[quote name='RoMee']I've noticed too, but never say anything for that same reason.
It seems to happen during sales for some reason. It's probably not a coincidence.
But according to Kodave they're incompetent not shady.
Maybe they should hire that little baby from the etrade commercials to run their website.

Regulars like Kodave can forgive their faults, but it's really unprofessional for a mid-size company like goHasting with hundreds of stores, to be so clueless (that's putting it lightly) on how to run a website.
- Bad inventory control
- Bad quality control
- Lots of cancellations
- Glitches
- Codes not working right
- etc, etc[/QUOTE]

Before Hastings claimed not to engage in price raising and it was pretty clear they didn't, because items went up AND down in price prior to and during sales. But a couple months back they really did raise prices across the board and people called them out on it. I think (but can't remember for certain) that they might have said it was a glitch.

At any rate, their pricing on video games is broken. I've said it here. Some people just said it on their Facebook page.

What I've noticed is that Hastings lists their games as "Very Good" condition on Amazon Marketplace. Their algorithm then finds the cheapest Very Good copy and Hastings prices their copy under that. It's not 100% but it seems to be pretty common right now. So if there are 10 Like New copies of a game for $5 and some jackhole lists their Very Good copy for $20, Hastings' computer algorithm comes along and lists their game at $20. This then creates prices that aren't at all consistent with the market.

And if Hastings raises the price of an item when stock becomes low... that seems to be pretty standard. AMAZON... Yes, Amazon, not Amazon Marketplace... Does that all the time. When they get down to those last few items of something, suddenly that 40% discount disappears and its back up to near-MSRP levels. So I can't blame Hastings for doing it. They're a business and there must be some kind of logic to it if Amazon is doing it for stuff.

The other thing is Hastings has become OVER RELIANT on their algorithm. They used to be good about pricing used games at market rates on their own. But lately it seems like their end game is just to have the computer price it according to competitors on Amazon Marketplace and eBay. So if people are out there listing items for unrealistic prices in terms of actually getting an item sold, Hastings will follow suit. I understand its not realistic for Hastings to have someone check the price of every game they list to see if its at a realistic selling price or not, but they've got to figure out something. Or at least fix their algorithm.

I don't necessarily "forgive" Hastings for their faults. You have to either accept them for what they are and work around the faults, or just stop trying to shop there all together. For example, I keep getting shitty used DVDs from them, so I'm done buying used DVDs from them. With used books, I get excellent books and I get shitty books, but the good outweighs the bad, so I'll keep buying books and trying to work around their system's flaws. I've had very few issues with used video games so if the price is right I'll absolutely buy from Hastings without hesitation. But you're absolutely right, they do have a lot of flaws that shouldn't be there and stuff. On Facebook, they claim fixes are coming at the end of July. We'll see.


Edit: By the way guys, I just checked my email and the 33% off used games is only through Tuesday, 7/3 (which they have no where on their regular website). I'm sure its because they're going to have some kind of 4th of July promotion.
 
I grabbed Goldeneye Reloaded for $16.75. I've been waiting for it to drop for a while, so I figured this was good enough.

If I'm smart I'll play it right away and sell/trade it in and only end up spending a few bucks on it.
 
Ordered lollipop chainsaw for the ps3 last week when they did their 30% off one day sale. Still haven't gotten a confirmation about it being shipped. Generally I get the email later that night. Hope they don't cancel it.
 
[quote name='tylerh1701']I grabbed Goldeneye Reloaded for $16.75. I've been waiting for it to drop for a while, so I figured this was good enough.

If I'm smart I'll play it right away and sell/trade it in and only end up spending a few bucks on it.[/QUOTE]

How much was it before the discount? There over $50 and I remember seeing it around that mark when I checked last night. How did you get it for $16.75?
 
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