The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)

Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
Last edited by a moderator:
I got my complete saga. Off work, now im gonna watch as much as I can till I fall asleep!!

BTW this set is worth owning if you like star wars, very nice box set!
 
Got my first scratched up blu in the mail today. I didn't even know scratched Blus existed. Of course it was Hot Rod (it's out of print/slightly rare). Last time I try to order something "rare" from there.

edit: I also see some lucky prick snagged one off ebay today in like new condition for $8.35 (a few dollars less than what I paid for mine). Win some lose some.
 
[quote name='kodave']Source?[/QUOTE]

unconfirmed atm but same source had info on previous sales 2 days prior to public announcement of
 
[quote name='cjenvy']unconfirmed atm but same source had info on previous sales 2 days prior to public announcement of[/QUOTE]

You should share your inside info from you source at Hastings web team more often for the benefit of CAGs everywhere :D
 
[quote name='kodave']You should share your inside info from you source at Hastings web team more often for the benefit of CAGs everywhere :D[/QUOTE]

as soon as source is confirmed as reliable ill let you guys in all i can say is that i found this source in the most random of places
 
and confirmed


i found him on the dedicated facebook page for the pokemon adventures while i was trying to find a cheap place to buy them
 
Mix & Match when buy 3 or more 30% off

*edit*
Code was wonky there for awhile, as usual, but I finally checked out with my 23 DVDs in my cart.

Now the eternal wait.
 
I dont know if I really like you guys or hate you. Either way here goes more of my money. Edit: $24.xx spent so far.

Ordered (all Blus, all the time):
Return To House On Haunted Hill
Caddyshack
Vacancy
Revolutionary Road
Scary Movie 3
Harold and Kumar Escape from Guantanamo Bay
 
[quote name='Xellos2099']Debating if star war is worth the $44 lol. Is there any difference between the big set or the 2 small yet?[/QUOTE]

The big set comes with a bonus 9th disc of special features from my understanding.
 
The temptation is huge, but I've already spent way more than I should've this month. Mostly due to previous GoHasting's sales.
 
So what's the quality of their "used" games? I mean the condition of the case, manual, and disk. I'm sure it's been discussed, but I didn't want to go through 174 pages to find the answer. :)
 
[quote name='RiPPn']So what's the quality of their "used" games? I mean the condition of the case, manual, and disk. I'm sure it's been discussed, but I didn't want to go through 174 pages to find the answer. :)[/QUOTE]

Then read the FAQ.
 
1 more order and I'm done looking for stuff for now. Prices including shipping:

Green Hornet 3D $6.89
The Woman In Black $7.87
Happythankyoumoreplease $5.27
 
Just made another order of 11 more things. I like stuff!

Surprisingly though, there seems to be a fairly bigger amount of things that are not on the "Qualifying titles" list for a change.

But just an interesting fyi on that note, if you add 3 things to your cart, you still get the discounts on the ones that do qualify even though they aren't all on the list. It's just the number "3" items in your cart that seems to be making the sale go through. Not really sure if one can take advantage of that or not, or at least I haven't thought of a way yet, so just food for thought.
 
[quote name='kodave']Then read the FAQ.[/QUOTE]

Haha thanks, I feel slightly tarded now, all my questions were answered, thanks. Though I'm still not sure how confident I am in purchasing from them. Quick question iif I do the buy 3 mix and match and one comes in a sub par condition and I return it, do I lose the discount on the other 2, or will they send a replacement? Thanks in advance and hope that wasn't answered in the faq also. :)
 
is there any way i can see what the isbn for a book i already ordered is ?

i dont want to accidentally reorder an item w these manga


nvm just had to get view order to actually work
 
I like the mix&match sale.

Dead Rising 2: Off The Record (360) $14
Final Destination 4-film collection $4.50
Filler: Elm Street 5-8 collection $2.40

I'll browse a bit more to stay away from my 360 tonight. I have to keep my current gamerscore untouched for at least 24 hours :)
 
[quote name='Kerig']
I'll browse a bit more to stay away from my 360 tonight. I have to keep my current gamerscore untouched for at least 24 hours :)[/QUOTE]
Why?
 
Prices have dropped quite a bit on most games on my wishlist, and most things are in-stock. So much for not buying anything until I finish at least 3 games in the backlog.

Move quick people.
 
[quote name='RiPPn']Haha thanks, I feel slightly tarded now, all my questions were answered, thanks. Though I'm still not sure how confident I am in purchasing from them. Quick question iif I do the buy 3 mix and match and one comes in a sub par condition and I return it, do I lose the discount on the other 2, or will they send a replacement? Thanks in advance and hope that wasn't answered in the faq also. :)[/QUOTE]

No you will not lose your discount, but they dont usually do replacements, so you will just get the 2 at the discount and the other will be refunded. Same thing will happen if 1 of the 3 gets cancelled.

I had some restraint this morning and only bought 4 blus, even though there were a handful of other stuff I would have liked to have...
 
I picked up Skyward Sword Bundle :)shock: amazed that this was in stock!), Soul Calibur V CE and Red Fraction Armageddon (as a filler). I really hope the two CE arrive complete but I'm not getting my hopes up.

I wanted to get Bayonetta (360) but it's always sold out.
 
Forgot to post this but I guess it's better late than never. I ordered Sliders Season 1 & 2, Sliders Season 3, and Smokey and the Bandit 7 Movie Outlaw Collection. The Bandit collection arrived first. I swear it had to be brand new (still in plastic wrap) and was excellent quality. The Sliders seasons arrived later and they look excellent too. There are stickers on the Sliders boxes that say used but that's fine with me. I haven't had time to watch Sliders yet (maybe a marathon next weekend :) ) but the Bandit movies played fine. I'm satisfied and will probably purchase something from them again in the future.
 
Am I the only one who still receives an error message when submitting my order (after entering my CC #)? Has anyone else had this and find a workaround?
 
[quote name='4thHorseman']Am I the only one who still receives an error message when submitting my order (after entering my CC #)? Has anyone else had this and find a workaround?[/QUOTE]

Lately their checkout has been pretty spotty. The only solutions are to try again later or to call CS.
 
[quote name='CyReN']Do they give tracking codes? Didn't see one with 96c shipping.[/QUOTE]

90% of the time. I just received my first shipping notice without a tracking number in a long time yesterday. But nearly every time they should send you one.
 
Some of their prices dropped and items came back in stock. I put in another order: Catherine, Alice and Red Faction Guerilla for the PS3 and Bayonetta for the 360. It was decent until the $9.xx shipping, but even at $42.xx it was pretty decent.
 
Yeah it's comedy that they offer shipping for 96 cent on books and movie orders, but games are about 2.50? Really it's cheaper to ship a book than a video game, and what's the difference in the weight and size of a game over a movie? Seems a bit shady.

By the way the Vita section got wiped out, was going to grab Virtual Tennis 4, but it is now sold out as is most of the Vita used games.
 
Pretty awesome sale. Bought (all used):
FFXIII-2
Enslaved:Odyssey to the West
Resonance of Fate
Alpha Protocol (for $5, why not?)

all for $33.60. 4 PS3 games for $33.60? Good enough for me.
 
[quote name='RiPPn']Yeah it's comedy that they offer shipping for 96 cent on books and movie orders, but games are about 2.50? Really it's cheaper to ship a book than a video game, and what's the difference in the weight and size of a game over a movie? Seems a bit shady.

By the way the Vita section got wiped out, was going to grab Virtual Tennis 4, but it is now sold out as is most of the Vita used games.[/QUOTE]

Please do us a favor and stop talking. #1 They possibly are taking a loss on shipping books at 96 cents per order. Why would they take a loss? Who knows. I suspect they only offer pennies for each book traded in, so shipping costs are offset by the actual cost of the item, negating the size of profit Hastings could make per book. #2 Books, movies and CDs qualify for shipping under USPS Media Mail. Video games do not qualify. Media mail has cheaper rates than first class mail. $0.96 per movie and CD is probably a pretty fair shipping price per item. Probably even underpriced shipping. #3 If you've ever shipped a video game individually, you would know $2.28 is a pretty accurate representation of the actual postage costs with delivery confirmation plus shipping materials. Items often ship individually from stores all across the country. They are covering their ass in the event every video game someone orders has to be individually shipped from a different store. It's not shady. It's just not what you are used to.
 
[quote name='sniping_dreamer']Pretty awesome sale. Bought (all used):
FFXIII-2
Enslaved:Odyssey to the West
Resonance of Fate
Alpha Protocol (for $5, why not?)

all for $33.60. 4 PS3 games for $33.60? Good enough for me.[/QUOTE]

If you aren't a person who has entitlement issues, then yeah these are a great deal for some good games.
 
I picked up
:360: Hitman: Blood Money
:360: Dead Space
:360: Tomb Raider: Underworld
:360: Tropico 4
all used for $54.91

I did a price check on other websites and was satisfied with the individual prices I was being charged on each game. The s/h and tax wasn't appealing, but it still averages out to $13.73 per game so not bad overall. Tropico 4 was $14.99 new on Newegg but out of stock, and I don't know it if will get replenished since it's a niche game.

Thanks OP. This will be my first experience shopping at GoHastings; I'll see how it goes.
 
[quote name='Bosamba']I picked up
:360: Hitman: Blood Money
:360: Dead Space
:360: Tomb Raider: Underworld
:360: Tropico 4
all used for $54.91

I did a price check on other websites and was satisfied with the individual prices I was being charged on each game. The s/h and tax wasn't appealing, but it still averages out to $13.73 per game so not bad overall. Tropico 4 was $14.99 new on Newegg but out of stock, and I don't know it if will get replenished since it's a niche game.

Thanks OP. This will be my first experience shopping at GoHastings; I'll see how it goes.[/QUOTE]

First, tropico 4, good idea, I need to add that to my wish list. Second, if something does arrive jacked up, definitely call the 800#, Gh customer service is even better than their prices in my experience.
 
Aww poop.
so I checked my order this morning, and all 4 of them are "out of stock."
However, the status is "in progress."
I checked the FAQ, and there is a possibility that my order maybe cancelled. *crossing fingers*
 
Does gohastings ever use smart post? The reason I ask is they sent me a tracking # last Wed. and usps site keeps saying "Delivery status information is not available for your item via this web site." and that normally happens when its smartpost. I guess it could just be usps dropping the ball though. BTW any recomendations on Wii games just got one to play The Last Story so figure may try some exclusives???
 
[quote name='jumpiestranger2']Does gohastings ever use smart post? The reason I ask is they sent me a tracking # last Wed. and usps site keeps saying "Delivery status information is not available for your item via this web site." and that normally happens when its smartpost. I guess it could just be usps dropping the ball though. BTW any recomendations on Wii games just got one to play The Last Story so figure may try some exclusives???[/QUOTE]

I think that means that no one has prob updated the tracking in the USPS office where it was sent from. It usually takes up to a day for the item to reflect tracking info after that msj. Maybe somewhere down the line someone will scan it and it change. Or they could have sent it media mail? I received only once from them a medial mail though, the rest has been first 98% or priority 2%.
 
[quote name='jumpiestranger2']Does gohastings ever use smart post? The reason I ask is they sent me a tracking # last Wed. and usps site keeps saying "Delivery status information is not available for your item via this web site." and that normally happens when its smartpost. I guess it could just be usps dropping the ball though. BTW any recomendations on Wii games just got one to play The Last Story so figure may try some exclusives???[/QUOTE]

probably sent via parcel post, it wont update until its at your local post office. Its more delivery confirmation, than actual tracking.
 
DC is not tracking, its just delivery confirmation, so therefore post offices are not required to do anything but scan on delivery. A lot of post offices are pretty good about scanning it along the way, but sometimes things dont get scanned, so if you dont see anything on your DC #, then I wouldnt worry unless in a few weeks you dont get it.
 
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