The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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[quote name='Outlaw1986']Don't worry I only traded in a few games to them actually the first one was when the 100% trade in value started and no duplicates so far. Should I go thru the trouble though of taking all the stickers off the cases with the prices and bar codes from all the pre owned games at GameStop I took all the ones with the prices off I traded today but I forgot some of just the barcode sticker on the spine. Should keep alcohol and paper towels in the car just so I can get it mint. Lol[/QUOTE]

I never took off any of the stickers off, they even looked at the stickers and told me "wow, you're getting more than what you payed" and I looked at them like "no way?"
 
[quote name='Brash_Attack']Well, I jumped. De Blob 2, Mirror's Edge, Brink and Medal of Honor set me back $23. Not terrible.[/QUOTE]

If you look through the first thread, you can get an idea of what deals to look out for for certain price points. For example:

Free Shipping Vs. 40% Off: Use free shipping with items $5.70 and less

So I mean, maybe you're paying a buck or more for those cheaper games (if they were about $5) than if you held out for a free shipping deal.
 
Ughhh just had my first bad experience.
wrong game came in the case, no manual, and to top it all off. the game that was sent didn't even work, it froze 2 minutes into the game at the same place.

How can I contact them and will it be a hassle :(
 
[quote name='akuma77']Ughhh just had my first bad experience.
wrong game came in the case, no manual, and to top it all off. the game that was sent didn't even work, it froze 2 minutes into the game at the same place.

How can I contact them and will it be a hassle :([/QUOTE]

First post.

No.
 
[quote name='akuma77']Ughhh just had my first bad experience.
wrong game came in the case, no manual, and to top it all off. the game that was sent didn't even work, it froze 2 minutes into the game at the same place.

How can I contact them and will it be a hassle :([/QUOTE]

What games did you order?
 
[quote name='JayRooster']What games did you order?[/QUOTE]

kingdom hearts 2 for the ps2

the return policy in the faq seems very good. i guess they don't do exchanges though, at least the refund seems easy.



sighhh i thought i had a good deal getting kh2 at $10 xD
 
awww my order of eureka s5 for 9 bucks got cancelled! I knew it was too good to be true ;-) Found a few more this morning, but not 4 so I'll hold off until the next sale unless I can find a good filler
 
Hoping that I get my second game today that I ordered during the LUNCHBOX special. I ordered Final Fantasy XIII and Oblivion GOTY ed for a little over $15 total including shipping which I thought was a fantastic deal. But only got FF XIII so far which came in good shape, so I'm hoping the entire order turns out good so I can order more games tonight on this new deal. It was my first time dealing with GoHastings, so I want to make sure before jumping in again.
 
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[quote name='kodave']If you look through the first thread, you can get an idea of what deals to look out for for certain price points. For example:

Free Shipping Vs. 40% Off: Use free shipping with items $5.70 and less

So I mean, maybe you're paying a buck or more for those cheaper games (if they were about $5) than if you held out for a free shipping deal.[/QUOTE]

Yeah, I figured this current deal would work best with more expensive games. The Lunchbox deal would have probably been better with my buy for the 96 cent shipping. Oh well.
 
^^^^

Yea I am thinking the same, I gonna hold off for now. Motorstorm is really all I was wanting right now, just looking for something to hold me over racing until F1 2012 comes out in a month.
 
Ghostbusters: The Video Game
Forza Motorsport 2 (played last few never 2)
Virtua Tennis 2009 (realized I bought wrong version but it was only 2$ anyways)
Virtua Tennis 3
Prince of Persia
Prince of Persia Forgotten Sands
The Darkness (played 2nd one not long ago and liked it, so figured be good to play first one)
Ninja Gaiden 2 (played the one on xbox and liked it, heard latest one is garbage but 2 was decent)
Operation Flashpoint Dragon Rising (played red river, decent tactical)

9 Games for xbox 360 for 42$ not bad.
 
I bought MW3 and it arrived today, but there is a scratch on the disk (where the art is). The CD was also loose inside the case. The game loaded on my PS3, but I'm nervous of it crashing later on at some point, since I have seen games in these conditions before and they just wouldn't load on my console (then again, it was on PS2 with DVD, not Blu-ray).

Anyone here had any experiences with returns on GoHastings?
 
I just got my copies of RE5 and Assassin's Creed Brotherhood and they came in like new condition.

Unless the scratch is on the top part of the disk, I wouldn't worry to much about having any issues with PS3 games.
 
[quote name='reynold4490']Anyone here had any experiences with returns on GoHastings?[/QUOTE]

No.


. . . .


Check the first post. Everything you'd want to know about returns and contacting CS is in there.

Most people don't have problems with Hastings regarding returns - it may be the thing Hastings is best at. Of some others have had their problems. Just like any other merchant on the internet. There's 200+ pages of posts here and many contain stories about CS and return experiences if you want to read up. Otherwise the general info is in the first post.
 
[quote name='JayRooster']Motor storm sucks, you may like though since you probably like NASCAR , MGS4 just killed their servers but gg, I suggest you play the other MGS first though, Infamous is awesome and so is uncharted 1[/QUOTE]

I thought Pacific Rift was one of the best racers this generation. Motorstorm Apocalypse I felt was really weak. But yeah, $38 is probably around what you could get them for if you looked around a bit anywhere, so it's probably market price.
 
[quote name='JaylisJayP']I thought Pacific Rift was one of the best racers this generation. Motorstorm Apocalypse I felt was really weak. But yeah, $38 is probably around what you could get them for if you looked around a bit anywhere, so it's probably market price.[/QUOTE]

Yeah I think I got the motorstorms confused, I know I played one of them at some time in my life lol
 
I just received several game guides and some games from recent sales. The guides are all in very good condition for being used. One might actually be new, but I can't be sure. The games are about the quality I would expect to get from Gamestop which means the cases look like they were run over by a car, but they did come with artwork (which is better than Gamestop in many instances). Overall, i'm pretty pleased with goHastings and will definitely keep ordering.

I specifically wanted to mention the guides in case others were curious about the condition of used guides they sell. I was able to get several guides for about $3 or $4 apiece (after coupon code).
 
I mailed the item back to GoHastings 2.5 weeks ago and only now just received an email that they have submitted for a refund - it will be another 3-10 business days to get the credit. So if they don't ship you what they advertise, be prepared for your money to be in their hands for quite a while.

[quote name='gantt']I recommend avoiding GoHastings, at least for new items.

I recently ordered a new item from them and the packaging had obviously been opened. They shrink-wrapped it (poorly) in a feeble attempt to disguise the open package (or to keep the contents from falling out).[/QUOTE]
 
[quote name='gantt']I mailed the item back to GoHastings 2.5 weeks ago and only now just received an email that they have submitted for a refund - it will be another 3-10 business days to get the credit. So if they don't ship you what they advertise, be prepared for your money to be in their hands for quite a while.[/QUOTE]

That's usually how it works with them, especially if the return is via media mail. Obviously its a bit faster with first class mail.
 
Also got my PS3 bioshock 2 for $3.02 that I ordered during the lunchbox deal. Case and artwork is in new condition surprisingly, and the disc had a little smudge that I wiped off with a lens cloth. No chips like the gamefly discs I've been getting, thankfully.
 
[quote name='akuma77']kingdom hearts 2 for the ps2

the return policy in the faq seems very good. i guess they don't do exchanges though, at least the refund seems easy.



sighhh i thought i had a good deal getting kh2 at $10 xD[/QUOTE]

I bought it used from them more than a year ago for I think $7 and the game and case were pristine; it looked like someone just took the wrapper off it. It even had the square card that you sent and manual which were uncreased . I might sell it or something w/ also KHI since they are just stashed away.

And, my games shipped and should be arriving tomorrow, but I'm oceans away from my apt so I hope they send the right stuff and USPS doesn't "lose" it in my holding mail box.
 
Man, stuff went so far. Got 5 games...

PSP
Fate/Extra

PS2
Everblue 2
Xenosaga: Episode III -- Also Sprach Zarathustra
Wild Arms 5
Disaster Report


Didn't realize a B2G1 $1 thing was happening, but I noticed one was ringing up for $1, thought it was a glitch though. Still happen with what I nabbed!
 
[quote name='Gosha']Man, stuff went so far. Got 5 games...

PSP
Fate/Extra

PS2
Everblue 2
Xenosaga: Episode III -- Also Sprach Zarathustra
Wild Arms 5
Disaster Report


Didn't realize a B2G1 $1 thing was happening, but I noticed one was ringing up for $1, thought it was a glitch though. Still happen with what I nabbed![/QUOTE]

Probably could have got 1 more for another $1!
 
[quote name='kodave']Probably could have got 1 more for another $1![/QUOTE]

Yeah I realized that after putting the order in and reading here, heh. Was kind of in a rush to get to the checkout though with how fast this stuff sells out. Still saved a lot with what I got. Just need a few more games and my PS2 collection will pretty much be done.
 
[quote name='Gosha']Yeah I realized that after putting the order in and reading here, heh. Was kind of in a rush to get to the checkout though with how fast this stuff sells out. Still saved a lot with what I got. Just need a few more games and my PS2 collection will pretty much be done.[/QUOTE]

Now to start on your PS3 collection since the PS4 is on its way:lol:
 
Yeah, you got the last Xenosaga 3 lol which I would've got. But I've already picked out three games for this sale if those select used games go down to $5 each.
 
Ordered Champions: Return to Arms, Blazing Souls: Accelate, and Phantom Brave: Heroes of the Hermuda Triangle.

All for under $20 after shipping/tax, hopefully they don't get canceled on me.
 
[quote name='kodave']That's usually how it works with them, especially if the return is via media mail. Obviously its a bit faster with first class mail.[/QUOTE]

I used the shipping label sent to me by GoHastings, and it says First Class - so that doesn't appear to explain the delay.
 
Ive rarely had to return to gohastings but when i have it seemed to go fairly slowly, but then Ive had the same problem with just about every company except amazon, and sometimes even then. I did have one package "phase out" and hit the 1 month point where they sent me an email telling me they were closing the return because they hadnt gotten it yet. I called CS and they refunded my money as a "one time" thing, but its their own fault they dont put DC on their return labels, so if it happens again I will be getting my money back again. Ive mailed over 3000 packages and only had 1 ever actually get lost in the mail (was sent with DC), so I tend to doubt it when people say things didnt arrive. Stuff happens, but thats what the 19 cents in DC is for....to make sure the stuff did actually happen. 99% of the time Im told to keep the item, so I rarely have issues with refunds being slow.
 
Got four hardcover graphic novels in the mail today from the 50% off sale and they're all in great condition. Runaways: Dead End Kids, which I got for a whole $1, was the best one out of the bunch. Looked brand new.
 
Picked up a few cheaper things during these past couple of sales.


Have received:
Bulletstorm Epic Edition
Wolfenstein
Lost Planet: Extreme Condition CE
Infinite Undiscovery


Still waiting to arrive:
Two Worlds II
Cabelas Big Game Hunter 2010


Also picked up a few One Piece manga volumes and a couple of books at 50% off that I had been debating over for months at regular price.
Glad to have a better experience ordering used games from Hastings this time. I mainly order only used books from them , with a couple of movies thrown in here and there. My first (and only used game order from them before now) was only a 50% success. I ordered two copies of the same game for co-op, and only one worked. Took a month to get a refund after I returned the game.


With the success of this order, I’m more likely to order more games in the future. :)
 
i ordered prototype 2 & saints row 3 during the lunchbox and only prototype has shipped

im sure others have had positive experiences but it just bugs me that i ordered something that said
"ships within in 48hrs"

only to see it in sit in "in progress" for 6 days straight (not counting sat & sun) . i finally called and talked to a cs and they told me it was "backordered" . but they continue the whole time to sell it as in stock ships within 48 hrs

still this morning its listed on the site as in stock.

it just irks me that there's np communication from them saying hey its backordered

i tried to cancel it yesterday when i called CS but they gave me grief because part of my order was shipped and part "in progress" as they call it

i doubt i wil purchase anything from them in the future.
 
[quote name='teknobeavr']
im sure others have had positive experiences but it just bugs me that i ordered something that said
"ships within in 48hrs" [/QUOTE]

Isn't there a "Usually" in front of that supposed quote you have there?
 
Got my money back faster than promised. So 2 business days to get the return shipping label, 14 business days from mailing to refund. Not too horrible. Still, too much time wasted, and shipping open box items as new is a fatal error in my book. Caveat emptor.

[quote name='gantt']I mailed the item back to GoHastings 2.5 weeks ago and only now just received an email that they have submitted for a refund - it will be another 3-10 business days to get the credit. So if they don't ship you what they advertise, be prepared for your money to be in their hands for quite a while.[/QUOTE]
 
[quote name='Squarehard']Isn't there a "Usually" in front of that supposed quote you have there?[/QUOTE]

ok so i made a mistake no need to go all grammar nazi on me

i hope it makes you feel all better inside that all you can do is sit on here and go through the threads pointing out everyone's mistakes
 
[quote name='teknobeavr']ok so i made a mistake no need to go all grammar nazi on me

i hope it makes you feel all better inside that all you can do is sit on here and go through the threads pointing out everyone's mistakes[/QUOTE]


Wow, calm down lol. Pretty sure he was just pointing out the fact that games don't always ship out within 48 hours(hence the "usually"). No need to get that upset though.
 
tek, if the games you bought were used, then the CS rep you got didnt know what they were talking about (im going to guess they didnt since they gave you grief about cancelling). Theres no such thing as "backorder" on used items. Its either there or its not. If they are continuing to sell it on the site, its probably a system problem, of which gohastings website has many. Either way, it phases out and autocancels at 7 days, so it shouldnt be a big deal to wait 1 more day for it to do that. I hardly think one item not showing up is grounds for never ordering from them again. If I did that, I would never order from any online retailer ever. Ive even had stuff ordered from amazon pending for weeks, and stuff get cancelled....
 
Well, Hunter the vigil will not be mine, after emailing CS, and them responding with "we don't know what your talking about, did you use a pre-paid card?" I checked the account and that 30 dollar pending charge is gone. dang it, that looked to be the cheapest I could find that book too.
 
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