The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
Click to expand...
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
Last edited by a moderator:
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[quote name='mrclutch']Nice haul at about 8 bucks each. Well done.[/QUOTE]
Lol thanks probably gonna end up trading them at best buy since they are worth about double with the 100% trade in bonus.
 
[quote name='jubeininja69']system error for me when trying to checkout.[/QUOTE]

It's been happening on and off all day.

Just restart the checkout process instead of click back and refreshing that last page.
 
[quote name='Velo214']and the twilight series for my wife for $5 total not counting breaking dawn. woot.
[/QUOTE]

Thats funny, I got exact same 3 books for my wife a few minutes ago, somehow it cost me $8.40 though
 
[quote name='Squarehard']I've made about 15 orders so far today.

I keep telling myself I should stop, but I have no self-control, so let it ride![/QUOTE]

Not much for me in terms of low-end games I still need to complete my "all 360 games" trend, but there are a ton of CDs that I'll gladly take for $1 or so shipped free. I've blown far too much on those this weekend.
 
[quote name='parkerwilson']Thats funny, I got exact same 3 books for my wife a few minutes ago, somehow it cost me $8.40 though[/QUOTE]

Price fluctuations as stock gets lower. Also tax differentials and if the item is one of the rare ones that for some reason doesn't get the discount, there might have been a shipping charge randomly.
 
[quote name='Squarehard']It's been happening on and off all day.

Just restart the checkout process instead of click back and refreshing that last page.[/QUOTE]



i hope the site works soon. i found a bunch of stuff i want but now the whole site is giving me an error.
 
Advice to anyone trying to get last minute orders, if you have a smartphone or iPod touch, or something along those lines, the mobile version of the site is not down, so try ordering there.
 
My order crapped out on the processing page, cart is empty, order is in my orders, but I cant view it and it gives an error about my zip code not matching. WTF.
 
[quote name='blucadet3']My order crapped out on the processing page, cart is empty, order is in my orders, but I cant view it and it gives an error about my zip code not matching. WTF.[/QUOTE]

same :cry:
 
Typical GoHastings BS.

Sale starts, prices on titles go up. The titles you want are out of stock. What a waste of time.
 
Does anyone know if the quality of the used games is good? Just wondering if it's really scratched up since I wanna order.
 
[quote name='Francision']Does anyone know if the quality of the used games is good? Just wondering if it's really scratched up since I wanna order.[/QUOTE]

Quality has been fine for the 10 games I've ordered. It's getting through the sale then everything out of stock that you have to get past.
 
I was able to snag a copy of When They Cry for $20 right when the site came back up. Didn't think it was gonna ship but I got a shipping confirmation yesterday. Pretty stoked on that. They usually price it between $150 and $200.
 
When is it suppose to stop being 'processing' (sorry for bein a nub and I know hastings was incredibly busy today)
 
Just got bourne conspiracy and prince of persia sands for $8 shipped. Not too bad. I'm gonna try that stranglehold thing. May be get lucky.

Had to go check my order history when it crapped out after clicking order and then my cart was empty.
 
How quickly does an order show up in "Order History"? Is it as soon as the order is placed? Just asking to check if I need to try it again or not since the order crapped out on my after I clicked "Place Order" during checkout.
 
[quote name='YoJoeCool']How quickly does an order show up in "Order History"? Is it as soon as the order is placed? Just asking to check if I need to try it again or not since the order crapped out on my after I clicked "Place Order" during checkout.[/QUOTE]

It should show up right away. You should also get an email confirmation right away. If you didn't get either, it didn't go through.
 
Hi, I'm mostly a quiet lurker here lol but I had a question for you guys. I tried for 2 and a half hours to place my order and every time i would click to submit the order I'd get an error message and my cart would empty. So I re-placed it several times hoping it would finally go through. Well even though every single one of my attempted orders was said to be a failure, I have like 10 pending orders in my account history now. Is there a way to cancel these online or will I have to wait till morning and call them? If I call them first thing, will they give me any hassle about cencelling the orders? They can't possibly have started processing because I didn't even attempt my first order till around 10 tonight. Thanks in advance for any advice you can give.

Edit: Even though there's orders showing up in my account I didn't get a single email confirmation
 
[quote name='kodave']It should show up right away. You should also get an email confirmation right away. If you didn't get either, it didn't go through.[/QUOTE]

Okay, guess I'll try it again. Thanks :).
 
[quote name='Cjord0106']Hi, I'm mostly a quiet lurker here lol but I had a question for you guys. I tried for 2 and a half hours to place my order and every time i would click to submit the order I'd get an error message and my cart would empty. So I re-placed it several times hoping it would finally go through. Well even though every single one of my attempted orders was said to be a failure, I have like 10 pending orders in my account history now. Is there a way to cancel these online or will I have to wait till morning and call them? If I call them first thing, will they give me any hassle about cencelling the orders? They can't possibly have started processing because I didn't even attempt my first order till around 10 tonight. Thanks in advance for any advice you can give.

Edit: Even though there's orders showing up in my account I didn't get a single email confirmation[/QUOTE]

Yeah, definitely cal them ASAP in the morning. That's really the only way to fix the issue in a timely fashion.

[quote name='YoJoeCool']Okay, guess I'll try it again. Thanks :).[/QUOTE]

Though if your cart emptied it seems like it might have gone through, based on what the guy in the quote above said. It seems like its kind of a crapshoot at this point in terms of the mysteries of completed order statuses.
 
[quote name='kodave']Yeah, definitely cal them ASAP in the morning. That's really the only way to fix the issue in a timely fashion.



Ok thanks. I'll call as soon as they open. This is my first time ordering from them and the thought of them possibly saying they can't cancel the orders has me incredibly stressed. :whistle2:(
 
Finally got my last minute order to go through. Picked up 69 NDS games for $315..

Super deal considering how hard it's getting to find boxed DS games anymore. All of my nearby GS's trashed their DS cases and I refuse to buy card-only.
 
Previous viewed !=used

This is one of the worst sites I've been to in years. I refuse to buy anything from them.
 
Don't worry it gets better when the newer games that get to a really unbeatable price with the code are miscategorized so when you use the code it doesn't work even if it says Used.
 
[quote name='VA']Previous viewed !=used

This is one of the worst sites I've been to in years. I refuse to buy anything from them.[/QUOTE]

What exactly is your complaint?

Previously Viewed doesn't equal Used, as you noted.

Previously Viewed items are pulled from their stores' own rental stock. This is all explained in the first post and on Hastings' own website.

Whenever Hastings has Used sales, Previously Viewed games are rarely ever included. But for some reason, Hastings has no problem including Previously Viewed movies in Used sales and they do so regularly. It's just how they do it.

None the less, it's usually always noted on their website if Previously Viewed items are included or excluded on a used sale, and I always note it in the first post.

If you're frustrated because you're trying to find in stock Used games that work with the sale, you'll notice if you read through the first post, there is a section with helpful links that will display in stock Used items only, excluding those Previously Viewed items.

If you're frustrated because you want Previously Viewed games to be included in the sale, I don't know how that makes them "one of the worst sites" because of a business decision. After all, there's a million other complaints you can make about Hastings before you even get to the whole Previously Viewed Games not being included in Used sales thing.
 
After I placedmy order in check out, it show says systemic error. in fourth time that I tried, I placed my order succesfully with one confirmation order only....But I checked my order history..I discovered I purchased four battlefield 3....I email them already..will they cancel it???
 
[quote name='ckc4043']After I placedmy order in check out, it show says systemic error. in fourth time that I tried, I placed my order succesfully with one confirmation order only....But I checked my order history..I discovered I purchased four battlefield 3....I email them already..will they cancel it???[/QUOTE]

Yes probably, but you should give them a call in the morning to get it resolved as soon as possible.
 
[quote name='kodave']Yes probably, but you should give them a call in the morning to get it resolved as soon as possible.[/QUOTE]

Are they opened at 7am pst?
 
[quote name='ckc4043']Are they opened at 7am pst?[/QUOTE]

email wont do any good, they dont check them for like 3 days, so the games will be shipped by then. You definitely need to call.

Code is dead .
 
Had a bunch of games in my cart last night when their site seemed to go down for several hours with a system error. Guess they didn't want my money. Oh well, probably for the best anyway.
 
I got 3 shipment emails early this morning at like 2:30 am but obviously nothing is seriously shipping that early. And I only had 2 items, so will see how this turns out especially since one game was originally out of stock but the same item appeared twice although that one was not out of stock. Last few games I ordered came quick and were in great condition (and with all the DLC codes, however I don't expect that with every order I make).
 
Ok I called gohastings as soon as they opened and explained to them that their website specifically told me there was an error on each and every order I placed, telling me to please try again later, and I asked them to cancel the orders. The girl told me she may or may not be able to cancel the $200 in charges on an $18 order I tried to place and said she'd send me an email and let me know how it went. She said "if for some reason they won't cancel I can send you a return shipping label and you can mail them back for a refund". But I told her that's not ok because their website states it may take up to 3 weeks to refund my money and I can't have them holding my money all that time when it was their website that caused the problem. And she just got huffy about it and said basically that's just how it's gonna be.

So good luck to you guys that also had this problem. I hope your call turns out better than mine. I'll let you know what the email says if it ever comes.
 
I have 9 packages shipped already.

Still a long way to go before everything is shipped though, but starting off on a good note.

[quote name='HyperG']I got 3 shipment emails early this morning at like 2:30 am but obviously nothing is seriously shipping that early. And I only had 2 items, so will see how this turns out especially since one game was originally out of stock but the same item appeared twice although that one was not out of stock. Last few games I ordered came quick and were in great condition (and with all the DLC codes, however I don't expect that with every order I make).[/QUOTE]

If you only had two things in your order, you get a confirmation for each one and then the final confirmation for the entire order, so it's perfectly natural to get 3 confirmations.
 
[quote name='gibbyva']Finally got my last minute order to go through. Picked up 69 NDS games for $315..[/QUOTE]

I'd really like to see that list, just be sure to put it in a spoiler tag if you post it. Any ol' lazy order summary copypasta job is fine(with prices is always best), you don't have to type it up all nice and pretty for us...
 
[quote name='kodave']What exactly is your complaint?

Previously Viewed doesn't equal Used, as you noted.

Previously Viewed items are pulled from their stores' own rental stock. This is all explained in the first post and on Hastings' own website.

Whenever Hastings has Used sales, Previously Viewed games are rarely ever included. But for some reason, Hastings has no problem including Previously Viewed movies in Used sales and they do so regularly. It's just how they do it.

None the less, it's usually always noted on their website if Previously Viewed items are included or excluded on a used sale, and I always note it in the first post.

If you're frustrated because you're trying to find in stock Used games that work with the sale, you'll notice if you read through the first post, there is a section with helpful links that will display in stock Used items only, excluding those Previously Viewed items.

If you're frustrated because you want Previously Viewed games to be included in the sale, I don't know how that makes them "one of the worst sites" because of a business decision. After all, there's a million other complaints you can make about Hastings before you even get to the whole Previously Viewed Games not being included in Used sales thing.[/QUOTE]

I tend to defend Hastings most of the time, but I will say one of my pet peeves is that while Previously Viewed and Used are always separated for their sales, they can't figure out or don't care to figure out how to separate them whem you searched Used games. The PV's mix in with them all. Small complaint but it's a pain nonetheless.
 
Question for those who receive library versions of TPB's. Got my first ever one in where they have that plastic cover and backing to it. I don't like it personally. If I take it off, does it ruin the book in any way or is it pretty easy to take off with no problems?
 
[quote name='4thHorseman']Question for those who receive library versions of TPB's. Got my first ever one in where they have that plastic cover and backing to it. I don't like it personally. If I take it off, does it ruin the book in any way or is it pretty easy to take off with no problems?[/QUOTE]

They're usually easy to take off, but most libraries will have adhesive on it somewhere, or have it taped, so just pay close attention to the entire cover before you just decide to start tearing it off from somewhere.
 
[quote name='Kerig']I'd really like to see that list, just be sure to put it in a spoiler tag if you post it. Any ol' lazy order summary copypasta job is fine(with prices is always best), you don't have to type it up all nice and pretty for us...[/QUOTE]

Space Invaders Extreme 2 Used - Discount: 1 for $4.90 each
Big Mutha Truckers Used - Discount: 1 for $3.48 each
Ninja Reflex Used - Discount: 1 for $3.48 each
ATV: Quad Frenzy Used - Discount: 1 for $3.48 each
James Bond 007: Quantum of Solace Used - Discount: 1 for $3.48 each
George of the Jungle and the Search for the - Discount: 1 for $3.48 each
Eragon Used - Discount: 1 for $3.48 each
My Farm Around the World Used - Discount: 1 for $3.48 each
Elements of Destruction Used - Discount: 1 for $3.48 each
Arctic Tale Used - Discount: 1 for $3.48 each
Big Brain Academy Used - Discount: 1 for $3.48 each
New International Track & Field Used - Discount: 1 for $3.48 each
Charlotte's Web Used - Discount: 1 for $3.48 each
1 vs. 100 Used - Discount: 1 for $3.48 each
Boogie Used - Discount: 1 for $3.48 each
Balls of Fury Used - Discount: 1 for $3.48 each
Roogoo Used - Discount: 1 for $3.48 each
Elite Forces: Unit 77 Used - Discount: 1 for $3.48 each
Reversal Challenge Used - Discount: 1 for $3.48 each
Flushed Away Used - Discount: 1 for $3.48 each
Chameleon Used - Discount: 1 for $3.48 each
Zenses: Ocean Used - Discount: 1 for $3.48 each
World Championship Poker: Deluxe Series - Discount: 1 for $3.48 each
Discovery Kids: Dolphin Discovery Used - Discount: 1 for $3.48 each
Power Play Pool Used - Discount: 1 for $3.48 each
Sudoku Mania Used - Discount: 1 for $3.48 each
Astro Invaders Used - Discount: 1 for $3.48 each
PDC World Championship Darts Used - Discount: 1 for $3.48 each
Shrek SuperSlam Used - Discount: 1 for $3.48 each
Showtime Championship Boxing Used - Discount: 1 for $3.48 each
Asphalt: Urban GT Used - Discount: 1 for $3.48 each
Sudokuro Used - Discount: 1 for $3.48 each
Nancy Drew: The Mystery of the Clue Bender - Discount: 1 for $3.48 each
Open Season Used - Discount: 1 for $3.48 each
March of the Penguins Used - Discount: 1 for $3.48 each
Princess Natasha: Student Secret Agent - Discount: 1 for $3.48 each
Tiger Woods PGA Tour Used - Discount: 1 for $3.48 each
Alex Rider: Stormbreaker Used - Discount: 1 for $3.48 each
The Urbz: Sims in the City Used - Discount: 1 for $3.48 each
Snood 2: On Vacation Used - Discount: 1 for $3.48 each
Thrillville: Off the Rails Used - Discount: 1 for $3.48 each
Margot's Bepuzzled! Used - Discount: 1 for $3.48 each
Sega Casino Used - Discount: 1 for $3.48 each
El Tigre: The Adventures of Manny Riveras - Discount: 1 for $3.48 each
Rock Revolution Used - Discount: 1 for $3.50 each
Colour Cross Used - Discount: 1 for $3.50 each
Guitar Rock Tour Used - Discount: 1 for $3.50 each
Calvin Tucker's Redneck: Farm Animals Racing - Discount: 1 for $3.50 each
Puzzle Chronicles Used - Discount: 1 for $3.50 each
Pictionary Used - Discount: 1 for $3.50 each
Dream Dancer Used - Discount: 1 for $3.50 each
Tank Beat Used - Discount: 1 for $3.50 each
Touch Mechanic Used - Discount: 1 for $3.50 each
Ninja Gaiden: Dragon Sword Used - Discount: 1 for $3.62 each
You Don't Know Jack Used - Discount: 1 for $3.81 each
Goosebumps HorrorLand Used - Discount: 1 for $4.83 each
Vampire Legends: Power of Three Used - Discount: 1 for $4.90 each
Commando: Steel Disaster Used - Discount: 1 for $4.90 each
Uno 52 Used - Discount: 1 for $4.90 each
JumpStart: Deep Sea Escape Used - Discount: 1 for $6.64 each
Duke Nukem: Critical Mass Used - Discount: 1 for $8.56 each
Final Fantasy: The 4 Heroes of Light Used - Discount: 1 for $9.10 each
Mega Bloks: Diego's Build and Rescue Used - Discount: 1 for $10.50 each
Steal Princess Used - Discount: 1 for $10.50 each
Tetris Party Deluxe Used - Discount: 1 for $12.60 each
Dragon Quest VI: Realms of Revelation Used - Discount: 1 for $12.60 each
Castlevania: Order of Ecclesia Used - Discount: 1 for $13.35 each
Castlevania: Dawn of Sorrow Used - Discount: 1 for $14.00 each
Carnival Games Used - Discount: 1 for $4.83 each

Merchandise: $315.68
Tax: $0.00
Shipping/Handling: FREE

$315.68

Obviously there aren't going to many quality/rare titles among the $3.48 games but most of the DS playing is done by the wife and kids. I grabbed the Castlevania's and a few others for myself.

Still, at $3.xx per game, they are worth picking up if the kids get even a days worth of enjoyment out of each one.
 
[quote name='BudzMcGee']Had a bunch of games in my cart last night when their site seemed to go down for several hours with a system error. Guess they didn't want my money. Oh well, probably for the best anyway.[/QUOTE]

Same here. I was excited to see that some games were only $1.40, but the site was down and I had to sleep. =\ Not the best outcome, but I have enough games in my backlog to last me until the next GH mega sale.

Ninja Gaiden: Dragon Sword for $3.62 is definitely the best value for price out of that entire list. Nice find!
 
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[quote name='Cjord0106']Ok I called gohastings as soon as they opened and explained to them that their website specifically told me there was an error on each and every order I placed, telling me to please try again later, and I asked them to cancel the orders. The girl told me she may or may not be able to cancel the $200 in charges on an $18 order I tried to place and said she'd send me an email and let me know how it went. She said "if for some reason they won't cancel I can send you a return shipping label and you can mail them back for a refund". But I told her that's not ok because their website states it may take up to 3 weeks to refund my money and I can't have them holding my money all that time when it was their website that caused the problem. And she just got huffy about it and said basically that's just how it's gonna be.

So good luck to you guys that also had this problem. I hope your call turns out better than mine. I'll let you know what the email says if it ever comes.[/QUOTE]

depends if they want to send the email or not. there's usually two girls. i forgot the good one as she will not hesitate to do what you tell her. the other one is stubborn and usually ask you to ship stuff back. the good one has a nice soft squeaky feminine voice and she works afternoon the last time i remembered. i usually chat/flirt with them about random stuff a bit to get them to cancel.

i hoped you paid with a credit card so you can chargeback at least. if you paid with debit there's no guarantees but dispute those charges as unauthorized.
 
[quote name='4thHorseman']Question for those who receive library versions of TPB's. Got my first ever one in where they have that plastic cover and backing to it. I don't like it personally. If I take it off, does it ruin the book in any way or is it pretty easy to take off with no problems?[/QUOTE]


You should contact blucadet3, it sounds like you might have gotten one of the stolen Library copy TPBs he was talking about....


[quote name='blucadet3']Everyone buying graphic novels do me a favor and see if they have evidence of having an RFID tag ripped off the back inside cover (they may also have a white square RFID tag in them still) or tape on the hardcover under the dust cover. Trade paperbacks will have a harder plastic coating on the cover and tape reinforced spines. We just had a guy arrested for selling hundreds of our library graphic novels and books to Hastings and many of them were sold in the last couple of weeks. We recovered a few hundred, but many more went out the door. Just curious how many made it into the mail.

Thanks.[/QUOTE]
 
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