The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
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Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
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However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
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However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
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I also got shipping confirmation of my morning order of 5 games, all of them in one tracking & priority! Hoping that they don't ship them in a polybag though. The stuff was bought around 9:45am and they got to the post office by 2:00pm . That has to be the most organized GH store w good employees (if everything comes correct)
 
i ended up getting:

Final Fantasy XII
Alpha Protocol (PS3)
Killzone 2
Reistance 3

All for $18

for some reason MLB 11 Show for PS3 didnt work with the sale even though it was under 'used' section. Oh well
 
If I look in my order history and the items that haven't shipped suddenly say "out of stock" underneath them does that mean I'm not going to get them? I ordered 10 blu rays, 2 DVD's, an Xbox 360 game and a PS3 game. One blu ray and the PS3 game shipped and the rest all say "In Progress" but "out of stock" is listed under every single one of those. Normally I wouldn't be concerned because of course things are going to go out of stock on a sale like this but the fact that it's listed in my order history is what bothers me. It didnt say that on any of them until this morning.
 
[quote name='Cjord0106']If I look in my order history and the items that haven't shipped suddenly say "out of stock" underneath them does that mean I'm not going to get them? I ordered 10 blu rays, 2 DVD's, an Xbox 360 game and a PS3 game. One blu ray and the PS3 game shipped and the rest all say "In Progress" but "out of stock" is listed under every single one of those. Normally I wouldn't be concerned because of course things are going to go out of stock on a sale like this but the fact that it's listed in my order history is what bothers me. It didnt say that on any of them until this morning.[/QUOTE]

The out of stock your seeing has nothing to do with the availability of your order, your should still get everything. All the items in my last 20 orders have always said out of stock and I have never had a item canceled.
 
[quote name='parkerwilson']The out of stock your seeing has nothing to do with the availability of your order, your should still get everything. All the items in my last 20 orders have always said out of stock and I have never had a item canceled.[/QUOTE]

Awesome, that's a huge relief. Thanks for the info!
 
Ended up getting:

Medal of Honor 360
Alpha Protocol 360
Prince of Persia 360
Quantum Theory 360
Socom 4 PS3
Resistance 2 PS3

All for $15.85 ($2.65 per game...win)
 
I ordered a few games around midnight last night for yesterdays sale. I placed the order, then got an error saying to press a back button. I went into my bank account online first and saw they charged me for the order but I did not receive any confirmation of my order. Woke up this morning with an email that said I still had some items in my cart, which I looked and nothing was there. I just hope I get what I paid for or at least a refund because their online system is jacked up.
 
[quote name='Cjord0106']If I look in my order history and the items that haven't shipped suddenly say "out of stock" underneath them does that mean I'm not going to get them? I ordered 10 blu rays, 2 DVD's, an Xbox 360 game and a PS3 game. One blu ray and the PS3 game shipped and the rest all say "In Progress" but "out of stock" is listed under every single one of those. Normally I wouldn't be concerned because of course things are going to go out of stock on a sale like this but the fact that it's listed in my order history is what bothers me. It didnt say that on any of them until this morning.[/QUOTE]

The FAQ in the first post explains this.

[quote name='HyperG']I ordered a few games around midnight last night for yesterdays sale. I placed the order, then got an error saying to press a back button. I went into my bank account online first and saw they charged me for the order but I did not receive any confirmation of my order. Woke up this morning with an email that said I still had some items in my cart, which I looked and nothing was there. I just hope I get what I paid for or at least a refund because their online system is jacked up.[/QUOTE]

Well c'mon now - do you really think they're knowingly going to charge you for your order and not give you anything? Do you really think they could legally get away with that if you brought it up with them? It sounds like your order probably went through since they were able to charge you, but you should call Customer Service next time they're open to sort it out. Worst case scenario is something glitched when placing your order, for whatever reason they can't fulfill the order in their computer system, and they just initiate a refund on your money.
 
Once, I placed an order for 3 games from GH, received the games, then a couple days later, I received a second set of games. :) I checked my account and wasn't charged twice. I ordered a lot of games this time, I wonder if it could happen again.
 
[quote name='kodave']The FAQ in the first post explains this.



I asked about it showing out of stock in my order history specifically, not on the product pages/product lists on gohastings.com.

Taken from the FAQ
Question: I just ordered something and now it shows as out of stock. Will my order be canceled?
Answer: Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason.


That does not seem to fully address my question unless I missed something in which case I apologize for the inconvenience my question may have caused.

Edit: I don't know why that quoted like that. I apologize for that as well :D
 
[quote name='Cjord0106']
I asked about it showing out of stock in my order history specifically, not on the product pages/product lists on gohastings.com.[/QUOTE]

It's actually a glitch in their website coding. I've spoken to the Hastings staff about this in the past and when you check your order it's not even supposed to show a status of in stock or out of stock, so just bear with it. It isn't accurate half the time, so your best bet is just to not pay attention to it.
 
[quote name='Squarehard']It's actually a glitch in their website coding. I've spoken to the Hastings staff about this in the past and when you check your order it's not even supposed to show a status of in stock or out of stock, so just bear with it. It isn't accurate half the time, so your best bet is just to not pay attention to it.[/QUOTE]

Thanks for the info, I'll definitely ignore it from here on out. Seems they have a lot of glitches so I probably should have known better lol :)
 
[quote name='VersionJ']Once, I placed an order for 3 games from GH, received the games, then a couple days later, I received a second set of games. :) I checked my account and wasn't charged twice. I ordered a lot of games this time, I wonder if it could happen again.[/QUOTE]

classy :applause: :roll:
 
I grabbed:

Ninja Gaiden 3 - $9.73
Soul Calibur V - $11.58
Singstar Legends - $3.72
Viva Pinata Party Animals - $2.16
New Super Mario Bros Wii - $19.11
Modnation Racers - $6.36
Bulletstorm - $1.92

I wanted more but everything I clicked was not in stock. :( Also, did anyone get a copy of Otomedius Excellent for $6.99 or was that a GH troll and it was already sold out when they priced it that low.
 
[quote name='billydeewilliams']kind of worried about the out of stock thing on my order confirmation :([/QUOTE]

Why? It's been explained numerous times its nothing to seriously worry about. You probably ordered the last of the stock and all you do is hope a Hastings employee fulfills your order before another customers buys the same item in store. Contrary some people's beliefs, Hastings doesn't have a lot of stock on hand for most individual used items. It seems like a good chunk of the stock cycles in and out on a regular basis because people buy and then different people trade in later on. Most people end up getting what they ordered without a person walking into the store and sniping their item.
 
EDIT: Got the scoop on next week's deals. However the site is down, so its anyone's guess when the site will be working.


I knew a 40% off books was coming since its "book month," but I have to remind myself the stuff I bought in the past couple of weeks likely wouldn't have survived to now.
 
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[quote name='VersionJ']Once, I placed an order for 3 games from GH, received the games, then a couple days later, I received a second set of games. :) I checked my account and wasn't charged twice. I ordered a lot of games this time, I wonder if it could happen again.[/QUOTE]

That was good luck. I'm not gonna go on some b.s. rant about you might as well go to the store and steal 12 copies of the games you paid for once :bs::roll:. But that is like getting two sodas from a vending machine you paid once, it'll never happen again but congrats.
 
Every time you guys say the site is down it works for me ): I checked a while ago, and I checked right now, it works now :) There is a 40% on used books and CD's, 30% off on used movies and 20% off for games. Not bad!
 
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I just tried to buy something. Check out is glitchy as heck. I could barely get to the shipping speed page of the process before I gave up. Not worth the hassle right now. If it works later on, great, if not, I don't need to spend the money anyway.
 
[quote name='Ashlee']Every time you guys say the site is down it works for me ): I checked a while ago, and I checked right now, it works now :) There is a 40% on used books and CD's, 30% off on used movies and 20% off for games. Not bad![/QUOTE]

It wasn't working for me on Chrome, but since you mentioned this I tried using Firefox and it works.
 
I received 5 more games on the mail yesterday, but I did not have the time to edit and post at the time, so here they go in case you are curious about goHastings games conditions and all that :)

The 5 games arrived in almost as new condition, I was very impressed!
These are the 5 games (Click on images to enlarge):


Kratos!!! :bouncy:


Oh... wrong CD :cry:


To bad I already have that game ): (LOL)


Ans this is very good, I received Bulletstorm Limited Edition instead of Bulletstorm standard edition and best of all... with a working DLC code! Also it seemed completely new, not even a small scratch on the cd or box art at all. Thanks goHastings! :bouncy:


The Blu ray discs were almost as new. Only Uncharted 3 arrived with a very deep scratch ): (I hope it won't freeze the game or something similar), but since the online code was unused, the scratch was fine then :)

The scratch is more visible in person :cry:


And I have a question, I have to return GOW 3 (obviously), and they will return my money once I return the game. Now, noticing that those games arrived in very good condition, I feel now as returning my Final fantasy XIII copy because the box plastic and cover art are torn and ugly looking, but since I bought the game during the B2G1 for $1 sale, do you think there will be a problem? I feel like Hastings will be like, "Oh you bought 3 games, but you want to return them in order to keep the $1 one as free!" I bought Final Fantasy XIII for almost $10, Uncharted 1 for $7, and Uncharted 2 for $1. I really want to return FFXIII but do you think if I do then they will charge me back $7 for Uncharted 2 instead of the $1 I paid for it?

Thank you, I hope someone helps me with my last question.

Ashlee :bouncy:
 
[quote name='cjenvy']didnt you post this the other day?[/QUOTE]

Yes but I wanted to edit it, then I was like "I don't have time!" so I deleted and decided to post it again tomorrow (today). Sorry about it :cry::whistle2:(
 
Technically you shouldn't be able to return FFXIII and keep the $1 game but I'm sure they can work it out. If FFXIII is in really bad condition, then it's their fault for not sending an item in good condition so unless they're really strict, you should be able to keep the $1 game as a way to compensate for your time and patience. I returned L.A. Noire a while ago to Amazon because there was a tiny crack in the case, but I still got to keep the free shipping for another game for spending over $25 total (would have been less without L.A. Noire). I know this isn't about Amazon but generally big companies would rather keep their customers happy and solve it quick instead of fight over it for a long time because it's cheaper to let you keep the game for $1 instead of paying an employee to fight over it for a long time. Good luck.
 
[quote name='sunnysky']THIS ALWAYS happens with 30-40% off sales.
Their servers really can't handle the huge uptick with sales.
Oh well.[/QUOTE]

That's probably it, but fwiw, I've been having problems with the site since yesterday afternoon.
 
[quote name='Ashlee'] And I have a question, I have to return GOW 3 (obviously), and they will return my money once I return the game. Now, noticing that those games arrived in very good condition, I feel now as returning my Final fantasy XIII copy because the box plastic and cover art are torn and ugly looking, but since I bought the game during the B2G1 for $1 sale, do you think there will be a problem? I feel like Hastings will be like, "Oh you bought 3 games, but you want to return them in order to keep the $1 one as free!" I bought Final Fantasy XIII for almost $10, Uncharted 1 for $7, and Uncharted 2 for $1. I really want to return FFXIII but do you think if I do then they will charge me back $7 for Uncharted 2 instead of the $1 I paid for it?

Thank you, I hope someone helps me with my last question.

Ashlee :bouncy:[/QUOTE]

Ask for a return on all of the damaged ones.
 
[quote name='sunnysky']THIS ALWAYS happens with 30-40% off sales.
Their servers really can't handle the huge uptick with sales.
Oh well.[/QUOTE]

Actually it did this crap all day yesterday. I couldn't place an order cuz of the error message. The website works during the FB sale, but everything I wanted was OOS. Now things are in stock, but I can't get to the checkout screen. Such BS. I'm fed up with hastings. Also, they mailed me a game with a huge ugly sticker residue on it. Not happy.
 
I didn't know about the issues yesterday.
Interesting.
I almost got an order through about 20 minutes ago.
Got to the PLACE ORDER button and NOPE. back to the SORRY page.
OH well.
 
[quote name='sunnysky']I didn't know about the issues yesterday.
Interesting.
I almost got an order through about 20 minutes ago.
Got to the PLACE ORDER button and NOPE. back to the SORRY page.
OH well.[/QUOTE]
Check your order history, I had the same thing happen but the order DID go through.
 
When I use Internet Explorer, the pages load about 25% of the time, and it is impossible to get an order through. With Chrome, it's closer to 90% and I was able to place an order. Maybe I could get IE to work if I cleared cookies, but I wasn't in the mood.
 
[quote name='beetlegum']Actually it did this crap all day yesterday. I couldn't place an order cuz of the error message. The website works during the FB sale, but everything I wanted was OOS. Now things are in stock, but I can't get to the checkout screen. Such BS. I'm fed up with hastings. Also, they mailed me a game with a huge ugly sticker residue on it. Not happy.[/QUOTE]

It was actually not working even before then towards the end of the Saturday when the sale was almost over.

And if you're fed up, then shut up, and don't shop there anymore. I don't understand why you keep buying there if it's obvious you're just going to complain about every little thing.

Sticker residue is what broke the camels back? Give me a break. Maybe if you don't want to deal with sticker residue then stop buying used products and just keep paying MSRP for all your items. I'm glad you're not happy since that means one less poster with generic rantings to deal with in this thread.

Make sure the door hits you on the way out.
 
[quote name='Squarehard']It was actually not working even before then towards the end of the Saturday when the sale was almost over.

And if you're fed up, then shut up, and don't shop there anymore. I don't understand why you keep buying there if it's obvious you're just going to complain about every little thing.

Sticker residue is what broke the camels back? Give me a break. Maybe if you don't want to deal with sticker residue then stop buying used products and just keep paying MSRP for all your items. I'm glad you're not happy since that means one less poster with generic rantings to deal with in this thread.

Make sure the door hits you on the way out.[/QUOTE]

easy there square leave the kid alone its not like hastings hasnt been getting progressively worse over the past month or 2

that being said lol sticker residue
 
The site's been fine for me this entire time. My only qualm with Hastings is that I'm too lazy to make more money to buy the rest of the items on my wish list during their 40% off deals. :lol: But I haven't even read some of the books I bought last year, so...
 
[quote name='Blade']The site's been fine for me this entire time. My only qualm with Hastings is that I'm too lazy to make more money to buy the rest of the items on my wish list during their 40% off deals. :lol: But I haven't even read some of the books I bought last year, so...[/QUOTE]

Hastings does seem to be responsible for much of my backlog...
 
[quote name='Squarehard']It was actually not working even before then towards the end of the Saturday when the sale was almost over.

And if you're fed up, then shut up, and don't shop there anymore. I don't understand why you keep buying there if it's obvious you're just going to complain about every little thing.

Sticker residue is what broke the camels back? Give me a break. Maybe if you don't want to deal with sticker residue then stop buying used products and just keep paying MSRP for all your items. I'm glad you're not happy since that means one less poster with generic rantings to deal with in this thread.

Make sure the door hits you on the way out.[/QUOTE]

What a retarded reply. If no one complained, they wouldn't have any incentitive to fix their crappy website. Hastings is like the only business that loses business because their website doesn't work. It's ridiculous. Someone needs to smack that door back in your face.
 
[quote name='beetlegum']What a retarded reply. If no one complained, they wouldn't have any incentitive to fix their crappy website. Hastings is like the only business that loses business because their website doesn't work. It's ridiculous. Someone needs to smack that door back in your face.[/QUOTE]

Yes, people do need a lot of incentitive.
 
Got the last part of my order yesterday.

One CD in pristine condition. Another CD in less than great condition. Looked sort of scratched a lot, but then I cleaned it off and realized it was mostly just dirty. Considering it was half the price I would have paid on Amazon, I'm still happy.

And FYI, I only report condition to help give people an idea of how stuff comes, not to complain. I love GH and to me their products/customer service have remained consistently good since I started using them. I think I've had to return one or two things total in years of using them.
 
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