[quote name='PlumeNoir']Shrike, if you're around, check out this email I got from the BBB:
"We have received another response from the company. We are enclosing a copy for your review. We understand that you will not be happy with the response, as it does not agree to resolve the complaint as you requested. However, the Better Business Bureau has determined that the company is firm in its position.
The following URL (website address) will take you directly to this complaint. You will be able to enter your response directly on our website:
[removed]
The BBB depends on companies to voluntarily resolve complaints and does not have the power to enforce any action. If you want to further pursue this complaint, you may want to consider Small Claims Court.
We will close your complaint and keep it in the company's permanent file.
We are sorry we could not resolve this complaint for you. Please continue to use the services of the Better Business Bureau of Minnesota & North Dakota."
Funny, since I got my $50 cert and have spent it already.[/quote]That's pretty funny. What did the second response from BB say in the complaint?
With my unresolved complaints against D-Link and MS, they sent me something like that at the end.