[quote name='Hawkamania']I'm having trouble with their GOG Download application, it started up fine and then suddenly stopped, I tried pausing and restarting but that didn't resolve the issue. Next, I closed the GOG Download application and tried reopening it, this time the program wouldn't even open. Then I tried deleting the GOG application and re-downloading it, that gave the same result. So finally I tried to download it through the separate portions through the browser, well I needed to pause the downloads for a brief second to download a quick update on Xbox Live (that way it would download quickly) and as I tried to restart it, it told me the downloads had failed.
I sure hope this isn't any indication of what future purchases may be like from GOG, otherwise I'll be sticking with Steam permanently.[/QUOTE]
They're currently being hammered by downloads of The Witcher according to their Twitter post this morning. This isn't an indication of their service in general; I've purchased over 30 games from them over the years and haven't had any issues, so consider this an anomaly.
As for the new version of the downloader, I have had the exact same problem with the downloader not running after I close it. Just go into your Task Manager (hit Ctrl+Shift+Esc) and look for the GOG downloader under Processes. Shut it down from there and you can run it again. The previous version of the downloader wasn't this buggy, but as the poster above mentioned, it's still technically in beta anyway.
I usually use my browser to download stuff from GOG. I'm not sure exactly why the downloads failed you that way, but again, they are getting hammered like crazy today, so maybe that's why.
Just hang in there; GOG is an awesome company in my opinion.
EDIT: I should note that I shut down the downloader originally because I wanted to change the download location after I first started to download the game, not because it crashed.