hm, seeing as how his last activity was a week ago (7/30), i do think mr. stern took our money. if he doesn't have point cards, he can send the money back, and at very least reply to our pm. i have pictures of the letter i sent, our pm conversation, and certified mail acceptance @ usps.com. this is quite frustrating, but i am going to give it a few more days. if i get nothing, i am going to push legal action as well.