Toys R' Us refuses to give me a refund!

[quote name='DuelLadyS']Since you're past the return window, may I suggest donating the games to Child's Play? Not only is it a good cause, but you could probably put in a $139 tax write-off for it and get your money back that way.[/QUOTE]I'm sure the OP isn't that generous, since he's matching such a racket about this situation to people that can't fix it for him (that being us).

Very good suggestion.
 
[quote name='Allnatural']In the OP's defense, he wasn't flipping. They were meant as gifts. However, this whole thing may have been avoided had he done some research into who already had or would be receiving said games from others.[/QUOTE]
I'm not saying this is the case with the OP, but a lot of people post stories like that just to get sympathy/support. It's like the old "My Grandma gave it to me, and she lost the receipt" story.
 
The title is misleading: Toys R Us will give you a refund (provided it was within the return window, yadda yadda). You just don't want the refund they were willing to give.

All that aside, either return the ones that will net you back the $65 and sell the others, or just return them all for $80. Yeah, the system is screwy, but it's recognizing the items as what they rang up when you bought them, not what you want them to be.
 
[quote name='Allnatural']In the OP's defense, he wasn't flipping. They were meant as gifts. However, this whole thing may have been avoided had he done some research into who already had or would be receiving said games from others.[/QUOTE]
Him and his buddy went in together to buy 8 games for different friends/family? Sorry, but not buying it.
 
This does sound like an attempt at flipping that went wrong. If the OP and his friend legitimately bought all of those games as gifts that didn't work out, I apologize, but it just doesn't seem to be the case, in my opinion.

And as others have said, the title is a bit misleading. They will give you a refund, just not the refund you want.
 
[quote name='EvilAkana']The receipt looks like this:

Halo - 60
Halo - 5
Fable 3 - 60
Fable 3 - 5
Halo - 60
Halo - 5
Fable 3 - 60
Fable 3 - 5

Visa - 139
Mastercard -139

I tried it in every order, if you try to return just one game, it will give you 5 dollars. If you return one Halo, and one Fable, it's 10 dollars. If you return two Halos, it will be 65 dollars, because they rung them up in pairs. It's such a silly system, I'm just trying to get what I paid, and as you can see from the receipt, I have both games at both prices, but the computer is ancient and won't allow this.[/QUOTE]

Why did you buy these games in one transaction with two different cards? Why didn't each of you purchase 4 games on your credit card, and get your own receipts? Were you trying to plan ahead, in case you had to return some of the games?
 
[quote name='SlammedNiss']Well, I hate to say it OP, but you're full of shit. A full 3 WEEKS BEFORE Christmas, you were trying to unload these at $45 a pop. So this whole story of buying these as gifts is a bunch of manure. You failed at flipping them, just move on.

So much for your pity party, eh?

proof - http://www.cheapassgamer.com/forums/showthread.php?p=7918953#post7918953[/QUOTE]

lol at the OP trying to sell these on CAG. What a nice ending to this thread.
 
[quote name='SlammedNiss']Well, I hate to say it OP, but you're full of shit. A full 3 WEEKS BEFORE Christmas, you were trying to unload these at $45 a pop. So this whole story of buying these as gifts is a bunch of manure. You failed at flipping them, just move on.

So much for your pity party, eh?

proof - http://www.cheapassgamer.com/forums/showthread.php?p=7918953#post7918953[/QUOTE]

Epic.

Looks like he's got his copy of Fable up on Ebay.
 
[quote name='SlammedNiss']Well, I hate to say it OP, but you're full of shit. A full 3 WEEKS BEFORE Christmas, you were trying to unload these at $45 a pop. So this whole story of buying these as gifts is a bunch of manure. You failed at flipping them, just move on.

So much for your pity party, eh?

proof - http://www.cheapassgamer.com/forums/showthread.php?p=7918953#post7918953[/QUOTE]
lol im glad I deleted my post defending the OP...

seriously you dont have to bs. Who gives a crap if people like what youre doing or not. Yeah theyre going to say HAHA serves you right (and they're probably right in saying that) but it doesnt really matter, just tell the truth so crap like this doesn't happen :)

And just ebay the damn games, or trade them in for credit at gamestop. I think they have the trade 3 get an extra $10 or trade 5 games for an extra $20. That ends today though according to the CAG thread. It's really not that big of a loss...
 
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[quote name='SlammedNiss']Well, I hate to say it OP, but you're full of shit. A full 3 WEEKS BEFORE Christmas, you were trying to unload these at $45 a pop. So this whole story of buying these as gifts is a bunch of manure. You failed at flipping them, just move on.

So much for your pity party, eh?

proof - http://www.cheapassgamer.com/forums/showthread.php?p=7918953#post7918953[/QUOTE]

so sad another POS will have to crawl back to SD....

it would be soooo sad if a buyer won this auction but then forgets to pay....
http://cgi.ebay.com/Fable-III-Xbox-360-2010-/180609945309?pt=Video_Games_Games&hash=item2a0d310edd
 
What a grade A
eeyore.jpg
 
[quote name='SlammedNiss']Well, I hate to say it OP, but you're full of shit. A full 3 WEEKS BEFORE Christmas, you were trying to unload these at $45 a pop. So this whole story of buying these as gifts is a bunch of manure. You failed at flipping them, just move on.

So much for your pity party, eh?

proof - http://www.cheapassgamer.com/forums/showthread.php?p=7918953#post7918953[/QUOTE]

Nice work, I read some of the OP and saw buying gifts then ranting about returning them. That didn't make much sense to me because if I buy a gift for person A and they already have it I then find another person to give that to. Its too much work to return a something you were already going to give away. So you give it away to another person. That's how gift giving works, at least for normal people.
 
[quote name='SlammedNiss']Well, I hate to say it OP, but you're full of shit. A full 3 WEEKS BEFORE Christmas, you were trying to unload these at $45 a pop. So this whole story of buying these as gifts is a bunch of manure. You failed at flipping them, just move on.

So much for your pity party, eh?

proof - http://www.cheapassgamer.com/forums/showthread.php?p=7918953#post7918953[/QUOTE]

Excellent, it'll be a while before OP has anything to say in this thread (if ever) methinks.
 
I think you guys just put this guy on permanent lurker status here on CAG.

LOL... I can only imagine his expression, he got caught!


9617
 
I haven't read any of the replies but I've dealt with Toys R Us at the corporate level and they are just the worst. They like to delay response until you either give up or the refund window has passed.
 
Wow, the OP really got exposed here. One thing I am curious about though that never came up, was if he could have had any chance of taking TRU to small claims court over this. I know this would be quite ridiculous as the OP would have to pay a lawyer far more than what these games are worth...but is it a legitimate path to a solution? Anyone here know much about these kinds of matters? You always hear about people taking corporations to court over ridiculous matters and I'm wondering if this would hold any water.
 
[quote name='JoshTX']Wow, the OP really got exposed here. One thing I am curious about though that never came up, was if he could have had any chance of taking TRU to small claims court over this. I know this would be quite ridiculous as the OP would have to pay a lawyer far more than what these games are worth...but is it a legitimate path to a solution? Anyone here know much about these kinds of matters? You always hear about people taking corporations to court over ridiculous matters and I'm wondering if this would hold any water.[/QUOTE]

I would say no. Their terms of sales are pretty solid. They offered to give him the money he paid for those games specifically. The receipt shows he paid $5 each, even if he had to buy another game to get that price, it's what the receipt says. They also detail if you return the more expensive game, you have to fork over the cheap one too. They have lawyers write their terms generally for specials like this, both on the sale itself and how returns are handled, otherwise you would see a LOT of stores being hurt because of customers taking advantage of them, like this guy is attempting to.
 
Wow, and this is why TRU needs policies like this to keep the flippers from scamming them and making prices go up for everyone. While I don't like TRU the policies work. If TRU keeps losing money from people buying multiple copies of games like this then these deals will go away for those who use them legitimately.

I would also like to add that when someone does this, buys out more games than they need it takes away from those who actually want the games to play them or those who actually want the product to give as gifts. Then when the person returns them after the holidays the store is stuck with a bunch of games they could have sold during the holidays.

I read a story about how ebay hoarders buy up all the kids clothing in a store called Gymboree then they go and sell it on ebay for a profit, and when it doesn't sell they return it back to the store for a full refund. Its gotten so bad that the store had to severely limit returns because they were running out of clothes so quickly since resellers were buying them up then returning them when they don't sell. Its unlikely to happen but imagine walking into a store with empty racks because resellers were there, and imagine being the manager of a store when they run out of product, then just before the return period expires everyone comes back and returns a ton of stuff. This leaves the store with overflowing racks of clothing that is a season or 2 behind that has to be sold at a discount when there was no chance of it ever selling to anyone but a reseller because the resellers are that vigilant with it since the product was not in the store for more than a couple days before the store was picked clean. The normal customers who actually wanted the clothing so their kids could wear it had no chance.

This is similar, if one person buys up every sale item, there is none left for anyone else, and it messes with the whole inventory of a retail store in ways that are not natural, not to mention a ton of customers coming in for the item and leaving empty handed which then causes the customers to go to a competitor and think less of the store that had the original deal.

Its OK to hoard when there are a bunch of games on clearance and they haven't moved for months, at that point I think its fair and everyone has had their chance so go ahead and buy them up if you know about them, but when its something that is advertised in the weekly ad in limited quantities that is different.
 
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