Ok I need help here, maybe from a worker or past worker of FYE.
First my question, then my story.
Is it possible for a cashier to give you a 50% less trade in value with the push of a button?
Heres the story.
I was in there on 2/28/08 and he scanned a bunch of stuff, I thought the past promo was good through the end of the day on 02/28/08, apparently it wasn't? He told me roughly $47 in trade and high 59 or so in credit. He said the promo was over. So given I new of this post, I told him I would wait for the new promo. That day I ended up buying a used CD I had been somewhat interested in, no coupon was given to me.
Then fast forward to yesterday. I brought in all the same stuff minus 2 CD's I left in the car by mistake. He said there was no promo. I pushed him a bit further and he said well "yeah but you need the coupon, we had been handing them out for the last 3 weeks". I was a little irritated at this point, and brought the fact up I was in on the 28th and bought something and never received a coupon.
His reply was "well then I will just give you the 20% if its that big of an issue, alright", so he scans my cd's and movies in, and it comes out to $15.xx after the 20% increase! Some of the $5 cd's on FYE scanned at $2.50 each etc. Where a week and a half ago they were scanned at the full $5. Just for the record the two CD's I left in the car showed as $5 each, the last time I was in there.
So whats the scoop, is it possible that he somehow devalued my trade ins, and ripped me or what? Or is it possible that being greedy and waiting for the 20% bonus, I allowed them to adjust the prices in their computer due to stock?
Any ideas here?