PackRat666
CAGiversary!
So, I helped my brother-in-law pick out a pair of nice Acer-brand Full HD 23" monitors out at Best Buy last week. I just found out they lowered the prices of them by $50 per unit. As I'm highly familar with shopping at Best Buy, I was familar with their price matching system when it comes to competitors; However, I've never "price matched" Best Buy with their own prices after they decreased their price post-purchase. I read on their website that if they decreased their price within 15 days of purchase, they'll refund you the difference. Great deal -- my question is, what's required when you call their 888 number?
I'm asking because, while I helped picked out my brother-in-law's two monitors and used my Rewards number, he used his card to pay for the transaction. I wanted to surprise him by calling Best Buy up and getting the money refunded to his card before I talked to him, but do I need any payment information when I get the price adjusted? ...OR does Best Buy handle everything since they already have the payment information for that transaction in their system?
This is great all-around since he seemed a bit hesitant on spending the money on the two monitors, despite that exactly being what he wanted before we went to the store (sometimes people have weird expectations with technology, they just want everything to be amazing and incredibly cheap...well, it will be after I get this worked out! haha). I frequently help my brother-in-law out with his IT set up for his business, and the monitors were technically for my sister's new home office, so this is great all around. Any help would be appreciated.
I'm asking because, while I helped picked out my brother-in-law's two monitors and used my Rewards number, he used his card to pay for the transaction. I wanted to surprise him by calling Best Buy up and getting the money refunded to his card before I talked to him, but do I need any payment information when I get the price adjusted? ...OR does Best Buy handle everything since they already have the payment information for that transaction in their system?
This is great all-around since he seemed a bit hesitant on spending the money on the two monitors, despite that exactly being what he wanted before we went to the store (sometimes people have weird expectations with technology, they just want everything to be amazing and incredibly cheap...well, it will be after I get this worked out! haha). I frequently help my brother-in-law out with his IT set up for his business, and the monitors were technically for my sister's new home office, so this is great all around. Any help would be appreciated.