[quote name='nbballard']Ok - i have another follow-up to my NNID customer service rabbit-hole.
I established a new NNID and then i received an error message that my Club Nintendo account was already tied to another NNID and i couldn't use it (basicaly- what the last operator told me was incorrect).
2 more calls and 2 more emails later and from what i gather our account data is stored is what appears to be 3 groups:
- NNID
- eShop Account (based on your NNID)
- Club Nintendo ID.
So basically, they can't delete my NNID, and I can't use it anymore. All of my purchases are tied to the eShop account for that NNID and can't be accessed anymore because I can't log into that account anymore. The only way to re-associate my CN account with my future purchase is to have them purge the NNID(eShop) from their system. This would permanently delete the history of all of my eShop purchase, and I would not be able to retrieve those items ever.
Want to repeat that- If you purchase things from the eShop and lose access to your system (theft, fire, flood, whatever), Nintendo CAN NOT transfer those purchase to your new device.
Beyond that- from what i was reading online, you can't deactivate a NNID from a system beyond doing a wiiU-to-wiiU system transfer. So your content is effectively just being stored at the system level again and the NNID is just a facade they've created to look like the other consoles (but probably more for the MiiVerse).
This is upsetting, not just due to the lose of my network ID & content (luckily it's early enough in the life cycle that I'm only losing around $20) , but I had purchased a Deluxe and an external drive with the intention of actually using the "deluxe digital" promo on first party titles and other must-have games. Now it seems like the worst deal ever.[/QUOTE]
Moral of the story: never buy any digital content from Nintendo, period. It is beyond ridiculous that they have these heavy-handed DRM/anti-customer policies in place, but the simple solution is just don't buy any of their digital content, ever. I'm sure their digital sales are already far below what they could have been, had they actually implemented a customer friendly way to transfer licenses. Unbelievable that Nintendo's customers don't demand better service, but I guess they're just used to getting screwed. :lol: