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CAGiversary!
OK, I don't know if anyone else has been having issues with BBY, but I've reached my limit and thought I'd share.
The recent Vita pre-order issue was a mess. They made a mistake with the first edition pre-order SKU and canceled my pre-order, asking me to call and re-order at a discount. Would have been nice, except that no one on the other end seemed to know what was up, and couldn't find the deal, telling me it didn't even exist. It took 4 phone calls over 2 hours to finally fix the issue.
And that's just the latest. They have botched no less than 5 pre-orders over the past 18 months. I kept being loyal because of the RZ points, but now that the Gamer's Club has been reduced to a joke, I see no incentive to keep pre-ordering with BBY.
Anyone else having major issues with them, or have I just stepped into an alternate universe of incompetence and suckitude???
The recent Vita pre-order issue was a mess. They made a mistake with the first edition pre-order SKU and canceled my pre-order, asking me to call and re-order at a discount. Would have been nice, except that no one on the other end seemed to know what was up, and couldn't find the deal, telling me it didn't even exist. It took 4 phone calls over 2 hours to finally fix the issue.
And that's just the latest. They have botched no less than 5 pre-orders over the past 18 months. I kept being loyal because of the RZ points, but now that the Gamer's Club has been reduced to a joke, I see no incentive to keep pre-ordering with BBY.
Anyone else having major issues with them, or have I just stepped into an alternate universe of incompetence and suckitude???