[quote name='Malik112099']hmm..if he had the pro unit for $400 I wonder how it works if you want the new Elite which is $300 or just 2 Arcade units for $200 each!?!?[/QUOTE]
Hmmm, maybe I over-simplified the case in my attempt to make the distinction between the warranty addressing the PRICE of the unit rather than the MODEL of the unit.
I sincerely doubt that it reads to the effect of "$X worth of merchandise." It's probably more along the lines of "a replacement unit of equal or lesser value." I'll throw out the disclaimer now that I don't have a copy of a (current or old) Product Replacement Plan (PRP) on me, so I really don't have two feet to stand on. But, I'm sure they've covered your scenario so that people aren't walking out with two, lesser-valued (i.e, Arcade) units. And I really do't think they're going to give you a $300 Elite
and a $100 Gift Card. I could believe either way that higher-priced units might be price-adjusted for the difference of the original purchase, though.
The point is,
read your warranty and don't assume that you're only entitled to a lesser-priced replacement of the same model.
Also, after some quick Googling, it looks like Best Buy has
changed their warranty terms over the years (esp. with respect to 360 coverage).
Another scenario would be repeated defects. Do they replace a replacement unit? And, if my original unit was a $400 Pro, my original replacement was a $300 Elite, what would they replace the broken Elite with if a new $400 unit became available? Again, I don't know. Read your warranty and make sure you understand what you're entitled to.
[quote name='DestroVega']That's exactly the opposite of what happened to me...
I've returned two RROD 360's to best buy, both time I walked in with the system outside of the box, with all my controllers and wires left at home.
They took a new 360 out of a box, switched the Hard Drives for me, and I went on my way. Cables and geek squad transfers?.. why would I even buy the Best Buy warranty then?
They never asked for everything back... you can get everything switched if you want though, and they should let you change your hard drive. at least in my experience.[/QUOTE]
Maybe I also over-simplified here when I said "everything back." No, BB doesn't care whether you keep your old hard drive or take theirs. They just need to have a "complete, broken set" to send back to the manufacturer. In other words, you cannot bring back just your broken console unit and expect to walk out with a new, sealed box (thereby getting free hard drive, headset, cables, etc. out of it). BB doesn't want/need your used, working accessories -- why would they when the new ones can simply be repackaged?
So yes, if you aren't getting the added benefit of a larger hard drive, then I agree that it's not worth the cost/hassle of going through the data migration (unless a NEWER drive is something you REALLY care about). My friend didn't NEED to migrate his data, he WANTED to because, in doing so, he got the larger hard drive (20GB Pro vs 120GB Elite). BB would have been just as happy giving him the Elite (minus the 120GB hard drive) and letting him keep his old 20GB drive.