Xbox Rewards Wiki

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Xbox Rewards:

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Please read the Xbox Rewards FAQ

All "rewards" are for rewards members. If you aren't a member, join before you try and take advantage of these "rewards."


Ongoing Rewards:

  • Complete a monthly survey - 20 Microsoft Points
  • Renew 1 month Gold membership - 10 Microsoft Points - MUST BE LIVE GOLD MEMBER
  • Renew 3 month Gold membership - 30 Microsoft Points - MUST BE LIVE GOLD MEMBER
  • Activate or renew Gold for the first time ever - 100 Microsoft Points
  • Renew 12 month Gold membership - 200 Microsoft Points - MUST BE LIVE GOLD MEMBER
  • Make your first marketplace purchase ever - 100 Microsoft Points
  • Activate Netflix for the first time ever - 100 Microsoft Points - MUST BE LIVE GOLD MEMBER
  • Refer-a-Friend and get 100 points for every friend who upgrades to Gold - 400 points for the referred, 100 for the referrer (referral link)

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Punchcards:
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[CUSTOMSPOILER="General Info"]
[quote name='"Xbox Rewards FAQ"']
Q. What is MyPunchcard?
A. MyPunchcard is a part of the Xbox LIVE Rewards program open to all members. Through MyPunchcard, Xbox LIVE Rewards members can get rewarded for performing a specific set of actions outlined in the Punchcard for each offer. Once all punches are earned on a specific Punchcard, get rewarded!

Q. Who is eligible for MyPunchcard?
A. All Xbox LIVE Rewards members are eligible to participate in MyPunchcard. To start earning punches for completing specific actions, join Xbox LIVE Rewards now for free if you haven’t already: http://rewards.xbox.com.

Q. How does MyPunchcard work?
A. Each Punchcard has a set amount of punches required in order to complete it. Once a specific action is completed and a punch is earned, it can take up to 96 hours for it to appear on the MyPunchcard page. Xbox LIVE Rewards members are only eligible to receive a Reward once all punches have been earned and the entire Punchcard is complete. There is a limit of one Reward per one completed Punchcard, unless otherwise noted.

Q. Where can I find the available Punchcards?
A. To check out the available Punchcards, log into the Xbox LIVE Rewards site and visit the MyPunchcard page. The amount of available Punchcards each month will vary.

Q. Do Punchcards expire?
A. Yes. Once a Punchcard expires, no further punches will be provided for actions completed after that date. Expiration dates for each Punchcard vary and are listed on the MyPunchcard page found here.

Q. I completed a Punchcard! How do I claim my Reward?
A. If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.
[/QUOTE]
[/CUSTOMSPOILER]

April's PlaytoEarn Punchcard
Check your status - May take 3-5 days to update
XBLA DLC purchases do not count toward the April Punchcard - source

Cornelius's list of sources for last-minute XBLA purchase ideas:
  • The Wikipedia page for XBLA releases, sorted by MSP.
  • Xbox.com's sorted list of best-selling XBLA titles.
  • Major Nelson's most-recent list of top 20 XBLA games purchased.
  • The Twisted Pixel bundle ... seriously, it's 3600 MSP worth of games for 800 MSP!
  • The DOTW for April 30th, listed on our OP, as well as Major Nelson's blog, which will go live around 4/30 @ 2am PDT, and be valid for 14-15 hours up through the promo's deadline between 4pm-5pm'ish PDT (depending how they've configured the reporting servers to account for GMT).
    Note I was going to also suggest the "Angry Birds Trilogy" sale starting 4/30, but since it's a GoD title, it doesn't count. :cry:
  • Games your friends have picked up. Use the "Compare Games" feature on their profile, which will list their games in order of most-recently played by default.
  • Atari-published games, which you should assume will get de-published as soon as its game licenses/IP are sold off in bankruptcy court.
  • Games NOT found on compilation discs, because you can often find them "cheap" on eBay or used-game retailers. See this XBLA thread post (under "XBLA Discs") for more info & lists.
  • And finally, TylerH1701's list of XBLA games yet to go on sale
Hope this helps anyone's last-minute purchase dilemma. ;)


[quote name='"Xbox Rewards FAQ"']
Q. What are the April Punchcards?
A. During the month of April, we are offering three Arcade Punchcards. That’s three different Rewards you can earn!

  • Eat. Sleep. Game.: Earn a punch per 5 HOURS of playing Arcade games.
  • Collect Games, Get Gold: Earn a punch for purchasing any Arcade game from the Xbox LIVE Marketplace.
  • Spend More, Get More: Earn a punch for spending 800 Microsoft Points on any Arcade game from the Xbox LIVE Marketplace.
Q. How can I earn a Reward for PLAYING Arcade Games?
A. During the month of April, earn a punch per 5 hours of playing arcade games. Play a total of 20 hours of Arcade games under the Xbox LIVE account tied to your Rewards account and earn an exclusive Arcade Avatar item. The Avatar item will be fulfilled via email to all eligible members on or before May 30, 2013.

Q. How can I earn a Reward for PURCHASING Arcade Games?
A. During the month of April, earn a punch for purchasing an Arcade game from the Xbox LIVE Marketplace. The Arcade game must be equal to or greater than 400 Microsoft Points to qualify for a punch. Purchase a total of four Arcade games under the Xbox LIVE account tied to your Rewards account and earn a token for a 1-month Xbox LIVE Gold membership. The Xbox LIVE Gold memberships will be fulfilled via email to all eligible members on or before May 30, 2013.

Q. How can I earn a Reward for SPENDING 800 Microsoft Points on Arcade Games?
A. During the month of April, earn a punch for spending 800 Microsoft Points on Arcade game(s) from the Xbox LIVE Marketplace. Spend a total of 3,200 Microsoft Points on Arcade games under the Xbox LIVE account tied to your Rewards account and earn 800 Microsoft Points back. If you qualify for this Punchcard, the Microsoft Points will be added directly to your Xbox LIVE account on or before May 30, 2013.

Q. What happens if I complete all three Punchcards?
A. As a special bonus, all Xbox LIVE Rewards members who complete all three April Punchcards will be included in an upcoming VIP Exclusive!
[/QUOTE]

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Limited Time Rewards:
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Tomb Raider Offers

Uncover Zac Levi Offer
[quote name='"Xbox Rewards FAQ"']
Q. What is the Tomb Raider - Uncover Zac Levi Offer?
A. Between March 19 and April 20, 2013, be one of the first 4,500 Xbox LIVE Rewards member to purchase the Caves and Cliffs Multiplayer Map Pack from the Xbox LIVE Marketplace to receive a token for Zac Levi, an exclusive multiplayer Tomb Raider character (ARV: 160 Microsoft Points). Purchase(s) must take place between March 19, 2013 00:01 UTC and ending April 20, 2013 23:59 UTC.

Q. Who is eligible for the offer?
A. All Xbox LIVE Rewards members who are 13 years or older and are in the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and Singapore are eligible for the offer. Xbox LIVE Rewards members are only eligible to receive this Reward once during the offer period. Join now for free if you haven’t already: http://rewards.xbox.com. Registration must take place during the offer period to participate in the offer. The first 4,500 Xbox LIVE Rewards members to purchase the eligible content for the offer will qualify for the reward.

Q. When will I receive my Reward token?
A. If you are one of the first 4,500 Xbox LIVE Rewards members to purchase the Caves and Cliffs Multiplayer Map Pack, you will be sent an email with instructions on how to download the exclusive Zac Levi character by April 30, 2013. The email will be sent to the contact email you have listed on the Microsoft Billing site.
[/QUOTE]


Scavenger Hunt Sweepstakes
Secret codes :

  • 3/28 - 4/20 - explorer
    • Embedded in an image on the Rewards home page
    • 235x100_2_1.jpg
  • 4/5 - 4/7 - artifact
    • Embedded in an image on the Xbox Facebook page
    • Official schedule says it should have been posted 4/1, but was posted 4 days late
  • 4/10 - 4/14 - navigate
    • Embedded in an image in the XBL Rewards March statement e-mail
    • banner_cta_2.jpg
    • Official schedule says it should have been revealed on 4/8
  • 4/15 - 4/20 - shipwreck
[quote name='"Xbox Rewards FAQ"']
Q. What is the Tomb Raider - Scavenger Hunt Sweepstakes?
A. Between March 28 and April 20, 2013, register for the Tomb Raider Scavenger Hunt, play Tomb Raider, purchase the Caves and Cliffs Multiplayer Map Pack and find secret codes for a chance to win amazing Tomb Raider prizes!

Q. Who is eligible to participate in the sweepstakes?
A. All Xbox LIVE Rewards members who are 18 years or older and are in the United States are eligible for the sweepstakes. Join now for free if you haven’t already: http://rewards.xbox.com. Enrollment in Xbox LIVE Rewards, registration into the sweepstakes, purchase, play, and submission of secret code(s) must take place during the sweepstakes period.

Q. How do I enter the sweepstakes?
A. First, register by visiting the sweepstakes landing page here: http://rewards.xbox.com/tomb-raider. If you are not already an Xbox LIVE Rewards member, you will be prompted to sign up. Once you are signed up, you will then be redirected to the Tomb Raider Scavenger Hunt registration page. Complete the registration form to register for the sweepstakes and earn one sweepstakes entry.

Q. How can I earn sweepstakes entries for playing Tomb Raider?
A. If you have never played Tomb Raider prior to the sweepstakes period, you can play it for the first time to earn five sweepstakes entries. You can earn additional entries for playing five hours (2 entries), ten hours (3 entries), and twenty hours (5 entries) of Tomb Raider. Play hours must occur during the sweepstakes period. Please make sure that you are signed into the Xbox LIVE account tied to Xbox LIVE Rewards for your play hours to count.

  • Register for the sweepstakes = 1 entry
  • Purchase the Caves and Caverns Map Pack = 5 entries
  • Play Tomb Raider for the first time = 5 entries
  • Play Tomb Raider for 5 hours = 2 entries
  • Play Tomb Raider for 10 hours = 3 entries
  • Play Tomb Raider for 20 hours = 5 entries
  • Find the secret codes = 1 entry per secret code found, total of 4 entries
Registration into the sweepstakes, purchase of Caves and Caverns Map Pack, Tomb Raider game play, and submission of secret code(s) must take place between March 28, 2013 00:01 UTC and ending April 20, 2013 23:59 UTC. Purchase of Caves and Caverns Map Pack must be from the Xbox LIVE Marketplace. Please reference the Sweepstakes Official Rules for more details.

Q. In order to earn an entry for playing Tomb Raider for the first time, does this have to be my first time ever?
A. Yes, in order to earn the 5 sweepstakes entries for the first time play, it needs to be your first time playing Tomb Raider ever. If you've played Tomb Raider prior to the sweepstakes, you will not be able to qualify for that action. However, you can still earn entries for playing for 5, 10 or 20 hours. Please reference the Sweepstakes Official Rules for more details.

Q. What are the secret codes, and where can I find them?
A. A secret code will be released once per week during the sweepstakes period across various Xbox channels. Once you find a secret code, head over to the Code Entry page to submit it for a sweepstakes entry. One (1) sweepstakes entry is earned per correct code submitted. There will be a total of four (4) secret codes.

Q. How many sweepstakes entries can I get?
A. Xbox LIVE Rewards members who register for the sweepstakes can earn a maximum amount of twenty-five (25) sweepstakes entries via any method.

Q. What are the sweepstakes prizes?
A. The following awesome Tomb Raider prizes are being given away:

Number of Winner(s) & Prizes:

  • (1) Life-sized Lara Croft statue (ARV: $7250)
  • (2) Limited Edition Tomb Raider Xbox 360 consoles signed by members of the Tomb Raider development team (ARV: $1500)
  • (50) Limited Edition Tomb Raider Xbox 360 controllers (ARV $60)
  • (10) Tomb Raider Sweatshirts (ARV $60)
  • (200) Tomb Raider T-shirts (ARV $20)
  • (200) Tomb Raider Lithographs (ARV $20)
Q. When will the winners of the sweepstakes be selected?
A. The sweepstakes drawing will take place after the sweepstakes period on or around April 20, 2013. The Sweepstakes winners will be contacted by May 7, 2013 via email. The email address we have on record for you is the contact email you have listed on the Microsoft Billing site.
[/QUOTE]


March 2013

Black Ops II Revolution Rewards Offer
[quote name='"Xbox Rewards FAQ"']

Q. What is the Black Ops II Revolution Rewards Offer?
A. Between February 26, 2013 and March 31, 2013, purchase the Revolution Map Pack and receive 100 Points back OR purchase the Call of Duty®: Black Ops II Season Pass and receive 400 Points back. The offer is capped at 10,000,000 Microsoft Points and awarded on a first-come, first-serve basis.

Q. Who is eligible for the offer?
A. All Xbox LIVE Rewards members who are 13 years or older are eligible for the offer. Xbox LIVE Rewards members are only eligible to receive this Reward once during the offer period. Join now for free if you haven’t already: http://rewards.xbox.com.

Q. What Xbox LIVE Marketplace content is eligible for the offer?
A. The Revolution Map Pack and Call of Duty®: Black Ops II Season Pass are eligible for the offer. You must be connected to Xbox LIVE with the Gamertag associated with your Xbox LIVE Rewards account when you purchase the content in order for your purchase to be eligible. Purchase must take place between February 26, 2013 00:01 UTC and March 31, 2013 23:59 UTC.

Q. How many Points am I eligible to earn for this offer?
A. There are 10,000,000 Microsoft Points to give away for this offer. The Points will be awarded on a first-come, first-serve basis. Xbox LIVE Rewards members are eligible to earn a maximum of 400 Microsoft Points for the offer.

Q. When will I receive my Microsoft Points for this offer?
A. Your eligible purchases will be calculated in the beginning of April. If you qualify, your Rewards Points will then be deposited into your Xbox LIVE account by April 30, 2013. During the Offer Period, your Points will not show up under Pending.
[/QUOTE]


Hitman Absolution Rewards Offer
[quote name='"Xbox Rewards FAQ"']
Q. What is the Hitman: Absolution Offer?
A. Between March 8, 2013 and March 31, 2013, purchase HitmanTM: Absolution from Games on Demand and receive a code redeemable for HitmanTM: Sniper Challenge (ARV: $19.99). Purchase must take place between March 8, 2013 00:01 UTC and ending March 31, 2013 23:59 UTC.

Q. Who is eligible for the offer?
A. All Xbox LIVE Rewards members who are 13 years or older are eligible for the offer. Xbox LIVE Rewards members are only eligible to receive this Reward once during the offer period. Join now for free if you haven’t already: http://rewards.xbox.com. Purchase must take place during the offer period under the Gamertag tied to the Xbox LIVE Rewards program.

Q. When will I receive my exclusive Hitman Reward code?
A. If you are eligible for the Hitman: Absolution Offer, an email containing your Reward code will arrive by April 20, 2013. The email will be sent to your contact email listed on the Microsoft Billing site.

[/QUOTE]

[CUSTOMSPOILER="February 2013"]
February 2013 - Fun Flicks, Family Kicks Offer

* see note below the official rules

[quote name='"Xbox Rewards FAQ"']

Q. What is the Fun Flicks, Family Kicks Offer?
A. During the month of February, get 200 Microsoft Points when you complete one of the following three actions on Xbox Video:

  • Buy 1 SD or HD TV Season Pass
  • Buy or rent 5 HD Movies
  • Buy or rent 7 HD TV Shows

Q. Who is eligible for the offer?
A. All Xbox LIVE Rewards members in the 50 United States (and the District of Columbia), the United Kingdom, Canada, Mexico, France, Germany, Australia, New Zealand, Ireland, Japan, Italy, and Spain who are 13 years or older are eligible for the offer. Xbox LIVE Rewards members are only eligible to receive this Reward once during the offer period. Join now for free if you haven’t already: http://rewards.xbox.com. Registration and purchase must take place during the offer period in order to qualify.

Q. What movies or TV Shows qualify for the offer?
A. All movies and TV Shows featured on Xbox Video qualify for the offer. Rental and/or purchases must take place between February 1, 2013 00:01 UTC and ending February 28, 23:59 UTC.

Q. When will I receive my Microsoft Points for this offer?
A. Your eligible Xbox Video purchases and/or rentals will be calculated at the end of February. The 200 Microsoft Points for this offer will then be deposited by March 30, 2013. During the Offer Period, your Points will not show up under Pending.
[/QUOTE]


* Note - It is unknown at this time whether free shows on the marketplace will qualify for this month's offer. CodeTrader has a thread tracking free shows just in case they do count, pasted below for simplicity.

[/CUSTOMSPOILER]

[CUSTOMSPOILER="January 2013"]
Lose Pounds, Gain Points
... aka "New Year, New You"

Earn up to 200 Microsoft Points this January! Get 100 Points when you play featured Kinect fitness games, like Nike+ Kinect Training, for 20 hours or more. Plus, we'll give you another 100 Points if you spend 800 Points or more on eligible Fitness Game Add-ons. That makes 200 Points total – and a fitter, stronger you!

Eligible Game Titles:
  • Your Shape Fitness Evolved 2012
  • Zumba Fitness
  • Your Shape Fitness Evolved
  • Zumba Fitness: Rush
  • Zumba Fitness: Core
  • Jillian Michaels Fitness Adventure
  • UFC Personal Trainer
  • EA Sports Active 2
  • My Self Defense Coach
  • Harley Pasternak's Hollywood Workout
  • Nickelodeon Dance
  • Michael Phelps: Push the Limit
  • miCoach
  • Kinect Sports
  • Kinect Sports: Season Two
  • Nike+Kinect Training
  • Rapala for Kinect
  • Dance Central 1
  • Dance Central 2
  • Dance Central 3
  • The Biggest Loser: Ultimate Workout
Have questions? Visit our FAQs for more information about this month's featured offer.

[quote name='"Xbox Rewards FAQ"']
-
New Year, New You Offer

Q. What is the New Year, New You offer?
A. Get active and earn up to 200 Microsoft Points during the month of January! From January 1 through January 31, 2013:
  • Get 100 Microsoft Points when you spend 800 Microsoft Points or more on Fitness Game Add-Ons!
    AND/OR
  • Play 20 hours or more of featured Kinect Fitness titles and get 100 Microsoft Points!
Q. Who is eligible for the offer?
A. All Xbox LIVE Rewards members who are 13 years or older are eligible for the offer. Xbox LIVE Rewards members are only eligible to receive this Reward once during the offer period. Join now for free if you haven’t already: http://rewards.xbox.com. Registration, purchase and play must take place during the offer period in order to qualify.

Q. What Fitness Game Add-Ons qualify for the offer?
A. All Game Add-ons for the titles found here qualify for this offer. Purchases must take place between January 1, 2012 00:01 UTC and ending January 31, 2012 23:59 UTC.

Q. What Kinect Fitness titles qualify for the offer?
A. Eligible Kinect Fitness titles that qualify for this offer can be found here. You must be connected to Xbox LIVE with the Gamertag associated with your Xbox LIVE Rewards account in order for your gameplay hours to be eligible. Gameplay must take place between January 1, 2012 00:01 UTC and January 31, 2012 23:59 UTC.

Q. When will I receive my Microsoft Points for this offer?
A. Your eligible Xbox LIVE Marketplace purchases and eligible Kinect usage will be calculated at the end of January. The Microsoft Points will then be deposited before February 27, 2013. During the Offer Period, your Points will not show up under Pending.[/quote]
-
Have questions? Visit our FAQs for more information about this month's featured offer:
http://rewards.xbox.com/faq/#fmi
(duplicated above in the "Xbox Rewards FAQ" quote)

For individual account questions check out the Xbox LIVE Rewards forums page:
http://forums.xbox.com/xbox_forums/xbox_rewards_support/f/29.aspx

For general Xbox LIVE Rewards questions or feedback, and to stay in the know about all the latest Xbox LIVE Rewards happenings, follow the Xbox LIVE Rewards Squad on Twitter @XboxLIVErewards:
https://twitter.com/#!/XboxLIVErewards

[/CUSTOMSPOILER]
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FAQ:
_________________________________________________

Q: So what is this and how much does it cost?
A: Xbox Rewards is a free loyalty program run by ePrize for the Microsoft Corporation. They offer free and Gold Xbox Live members "rewards" for completing survey, making qualified purchases, or other actions during a specified period.

Q: Where do I start?
A: You should start by reviewing the official FAQ. Once you are done there, and you have decided to join, you are ready to start earning rewards.

Q: I never got my reward for my first purchase after joining the rewards program?
A: According to the official FAQ. You will only earn that reward for your first purchase from the marketplace ever. If you made a purchase before joining the program, you are out of luck.

Q: I never got my reward for activating Netflix after joining the rewards program?
A: According to the official FAQ and some discussion with @XboxSupport You will only earn that reward for the first time you ever activate Netflix on your specific gamertag. If you did that before joining the program, you are out of luck. If you are still good, you have to have had Netflix activated for 1 month and have watched 2+ hours of streaming content during that time period.

Q: When will this end?
A: According to the official T&C, the program is scheduled to end at 3:59 p.m. GMT on June 30, 2012. It is possible that the program will be renewed or go after that, but there hasn't been more info on that yet.

Q: Will my Xbox LIVE Rewards Points expire?
A: Rewards Points do expire, so be sure to use them by June 30, 2012.

Q: How do I use my expiring Microsoft Points first?
A: Promotional points with expiration dates are automatically redeemed first before purchased points. [source]
 
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[quote name='Kaiser499']I still wish the damn turtles arcade game was still on XBL, I have enough points to get it now.[/QUOTE]

I had to create a UK account to get the game, you can use the bing reward points to fund your account.
 
[quote name='Slermy']Did this end up being anything?[/QUOTE]

Maybe that Live on Xbox LIVE thing is what they were talking about.
 
[quote name='benjamouth']Darn it, my Live doesn't run out till April, redeeming a 12 month card this month gets me no bonus right ?[/QUOTE]

Nope. I tried to do it back in January but my LIVE doesn't run out until 09/2012, so now it won't take effect until September. Here's hoping they do another promo like that for September, because now my LIVE doesn't expire until 09/2013. lol
 
[quote name='Bloomy']Maybe that Live on Xbox LIVE thing is what they were talking about.[/QUOTE]

Ah, thanks.
 
So I redeemed my 12 month card on the 1st, still no points for it. was there some sort of restriction to getting points for 12 month cards? also havent gotten any of the points back for "stay gold in feb. get %5 back on all purchases"...
 
[quote name='iNFiNiTE HORiZON']So I redeemed my 12 month card on the 1st, still no points for it. was there some sort of restriction to getting points for 12 month cards? also havent gotten any of the points back for "stay gold in feb. get %5 back on all purchases"...[/QUOTE]

I don't know if the Feb 5% rebate points show up as pending from the date of your purchase or from the end date of the promotion. I only have the March survey show up as pending and was expecting to see the Feb rebate points up to 96 hours from the end of Feb. As for redeeming the card on the first, definitively wait up to 96 hours.

Or I guess this is a more official response:
@XboxLIVErewards What about the 5% Points back from February? When will the points appear? Bought stuff early in February, but nothing yet

@AntaraelDulacre Hi there! They'll show up within the next week or so :) Keep an eye on your Pending Points!
Click to expand...
https://twitter.com/#!/AntaraelDulacre/status/175718577574383616
 
[quote name='iNFiNiTE HORiZON']So I redeemed my 12 month card on the 1st, still no points for it. was there some sort of restriction to getting points for 12 month cards? also havent gotten any of the points back for "stay gold in feb. get %5 back on all purchases"...[/QUOTE]

So regarding those who bought gold in January in hopes of getting the 400 Microsoft points back here is the answer I got back from Microsoft. It states we may be waiting up to 10 weeks.... I received this e-mail 30Jan12

Hello Eric ,

Thank you for contacting XBOX Customer Support. I am Fred and I understand you have concerns about subscription promotions. Well, promotions on the Xbox Live are limited time offers only. Codes for downloadable game, digital item and promotional Microsoft Points will be sent to the email tied to the Xbox Live account at the time the code is sent. In most cases these codes are sent within 10 weeks of the offer expiration date. In some cases, points may be deposited directly into your Xbox Live account. This direct deposit will generally occur within 10 weeks and you will not receive a confirmation email. If you still haven’t received your item after 10 weeks, please call 1-800-469-9269 from 9:00 AM to 1:00 AM EST. Valid email required; any promotional redemption code or gift not redeemed or claimed, or returned as non-deliverable, will not be re-sent.

For more information, you may visit: http://support.xbox.com/en-US/xbox-live/marketplace-and-purchasing/xbox-live-promotions

If you need to reply to this e-mail, please reply 'with history' (include any previous e-mail) or reference to Service Request Number 117##### so we can expedite our service to you.

Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.

Best Regards,
Fred
XBOX Support Services
http://support.xbox.com/
 
My pending MSP went from 340 earlier today, to just now 450. I don't see double points though for renewing 12 month xbl gold. It shows 200 msp instead of 400 microsoft points.
 
[quote name='Sway']My Gold in Feb 5% rebate is showing up as pending now.[/QUOTE]

I logged in to my account and I saw the rebate. Right after I submitted March's survey, the rebate went away (??????) along with March's surveys's points. I'm not panicking as I'm sure it'll pop up later but definitely weird.
 
[quote name='intoxicated662']My pending MSP went from 340 earlier today, to just now 450. I don't see double points though for renewing 12 month xbl gold. It shows 200 msp instead of 400 microsoft points.[/QUOTE]

As its this months Reward, it wont be effective until the month is out. So you'll get the extra points in the following month phase (just like the Feb 5% has just been added now in March)
 
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[quote name='LondonGaijin']As its this months Reward, it wont be effective until the month is out. So you'll get the extra points in the following month phase (just like the Feb 5% has just been added now in March)[/QUOTE]

You're mistaken actually. Before March, they had a deal with xbl rewards where you got Double Points for renewing your xbl gold 12 month membership.
 
Got 50 MSP back. According to billing.microsoft.com, I spent 2,420 MSP in February (600 on Bastion, 1,580 on XBLA DLC, 240 on indie games), which should be 121 points back. Even if some of my 2/29 purchases missed some sort of UTC based cutoff time, based on the order of things I purchased, I don't see how they came to 1,000 spent / 50 back unless purchases under 400 MSP didn't count. Guess I'll ask on their forum.
 
Just played, it's a tile matching game. When you click start it just starts and I sat there for 15 seconds before I realized I was supposed to start flipping tiles (it looks just like an ad cut into pieces).

Anyway, I matched them and it said come back daily until 4/12 for more chances so I guess I didn't win.
 
Getting 90 points back, bought 11 indie games and 800pt crimson alliance. Nice they rounded up.
Also played that tile game, got 47 seconds, and the come back daily message.
 
The match game is infuriating. The tiles are slow to flip back and don't react very quickly either.

This morning I played it nearly perfectly. And still took 36 seconds and did not receive any reward. Has anyone won anything from the match game?
 
[quote name='zubalove']The match game is infuriating. The tiles are slow to flip back and don't react very quickly either.

This morning I played it nearly perfectly. And still took 36 seconds and did not receive any reward. Has anyone won anything from the match game?[/QUOTE]

Played the past two days and no luck. It doesn't give a real message at the end, just come back tomorrow. I'm not sure if the time has anything to do with winning either. There isn't much said about how you win.
 
[quote name='zubalove']The match game is infuriating. The tiles are slow to flip back and don't react very quickly either.

This morning I played it nearly perfectly. And still took 36 seconds and did not receive any reward. Has anyone won anything from the match game?[/QUOTE]

GUYS, it doesn't matter how fast you win the game. This is a standard instant win game. Most of them work the same way. This is from the official rules. It is completely random dumb luck. No skill. Don't feel pressured into doing the game fast.

a) Instant Win Game: There will be two thousand one hundred fifty (2,150) random, computer-generated winning times during the Promotion Period. If you are the first player to play the Instant Win Game at or after one of the randomly-generated times, you will be a potential instant winner of the prize indicated.

They chose the day/time for each of the 2150 wins before the contest even started and the people lucky enough to play at that time or be the first to play after that time WINS. It doesn't matter if it takes him 10 hours to complete the matching game.
 
Am I the only one who didn't get full credit on last month's reward. I purchased 1440 points worth of marketplace content and only show 40 points back. I'm going back and forth with customer service now. The first person obviously didn't actually read my support request. I carefully gave an itemized list of everything I purchased and how many points it cost and all I got back was a standardized description of how rewards work.
 
Anyone else get points this morning? I woke up to 400MSP added to my account... which is what I expected to get this month.

...but March 12th is kind of early for these to show up, no?
 
[quote name='Gabrius']Anyone else get points this morning? I woke up to 400MSP added to my account... which is what I expected to get this month.

...but March 12th is kind of early for these to show up, no?[/QUOTE]

Got my 100 today. If I remember correctly, I've had them show up slightly early before.
 
[quote name='Gabrius']Anyone else get points this morning? I woke up to 400MSP added to my account... which is what I expected to get this month.

...but March 12th is kind of early for these to show up, no?[/QUOTE]

I've always been told it's "around" the 15th and well today is the 12th lol
 
I got my points today as well. I also got them early the last time they had the 5% rebate. I think it might have something to do with alot of people getting their points late the first time they ran this promo.
 
Just got this in the inbox as a VIP offer:

Hi,

Ever wondered what it would be like to lead a double life? Here's your chance to change your identity and experience life in the shoes of a powerful ninja!

Change your Xbox LIVE Gamertag by April 15th during the Alter Your Ego Giveaway to receive a free Black Ninja Avatar Costume. This costume is normally worth 320 Microsoft Points in the Xbox LIVE Marketplace. Use your reflexes and stealth to take a look at the costume, and you'll see why it'll be worth it to alter your ego and gain a new identity!
Click to expand...

how much does it cost to change a Gamertag? 560 MSP? and for that I get a free black ninja costume? but i like my GT :(
 
800msp.

If you like the gamertag, and want the ninja suit, just buy the ninja suit. There are like 10 different kinds of them as well, so more stuff to pick from. I think now is a good time to change mine though. I need something without spaces.
 
Seems like there are problems with people getting their 800MSP for signing up to Xbox Rewards during (early) Feburary, typical.

Anyone here got theirs yet?
 
[quote name='Namerson']If I received points on March 2nd and they're still pending - that would mean I don't get the points till April 15th correct?[/QUOTE]

Only if you have over 100 points pending.
 
[quote name='LondonGaijin']Seems like there are problems with people getting their 800MSP for signing up to Xbox Rewards during (early) Feburary, typical.

Anyone here got theirs yet?[/QUOTE]

I signed my brother up for that and he got his 800 deposited into his account on the 12th, which was the same day my 5% back points were deposited.
 
[quote name='Chrono Gear']Sweet. 300msp just for waiting to buy Joe Danger and Daytona USA. Unless this is a terribly dry month for XBLA I would expect to spend 800msp by the end of the month anyway.[/QUOTE]

Just for clarification you have to do more than just spend 800 points.

3. How to Receive Offer: During the Offer Period, visit http://rewards.xbox.com/triple-play-offer/ and follow the links and instructions to participate in the Offer. Complete at least one (1) action from each of the three (3) categories listed below (Gaming, Entertainment, and Social) through your Xbox LIVE account and receive three hundred (300) Microsoft Points deposited directly into your Xbox LIVE Rewards account no later than May 15, 2012:

A. Gaming Category: You must complete one (1) of the following actions:

Play any Kinect game for two (2) cumulative hours or more during the offer period. The time accumulates between all Kinect games (for example, the time does not have to be spent on a single Kinect game).
Participate in multi-player gaming through your Xbox LIVE account for ten (10) cumulative hours or more during the Offer Period.
Spend 800 Microsoft Points or more on game-related items in the Xbox LIVE Marketplace (qualifying items are the following: Games On Demand, Game Add-Ons, or Arcade game titles).

B. Entertainment Category: You must complete one (1) of the following actions:

Spend 400 Microsoft Points or more on movie or television items in the Xbox LIVE Marketplace.
Use any of the following Entertainment apps for ten (10) cumulative hours or more during the offer period. The time accumulates between all of the eligible apps (for example, the time does not have to be spent on a single app). The following is the list of eligible apps (app availability may vary by country):

Crackle, EPIX, ESPN on XBOX LIVE, HBO GO, Hulu Plus, iHeartRadio, Last.FM, MSN with MSNBC.com, Netflix, Syfy, TMZ, UFC® on Xbox LIVE, VEVO, VUDU Movies, and Zune.

C. Social Category: You must complete at least one (1) of the following actions:

Use Facebook through your Xbox LIVE account for one (1) cumulative hour or more during the Offer Period.
Use YouTube through your Xbox LIVE account for one (1) cumulative hour or more during the Offer Period.
Use Video Kinect through your Xbox LIVE account for one (1) cumulative hour or more during the Offer Period.
Click to expand...
http://rewards.xbox.com/triple-play/terms-and-conditions/
 
I just spent 800 on South Park. Knew I should have waited a few days.

On the Triple Play Offer link, it's misleading to read that and your post, Sway, due to it saying "OR" between each of your A, B, and C topics on the "official" page.

Edit: Unless of course you need one from each category (IE. Gaming, Social, Entertainment)

Easiest for me would probably be:

Gaming: Experience multiplayer gaming on Xbox LIVE for 10 hours or more during the month of April.

Entertainment: Use any of these entertainment apps for 10 hours or more during the month of April: (cut due to space, but Netflix, MLB.TV, ESPN or Zune for me)

Social: Watch YouTube through your Xbox LIVE account for 1 hour or more during the month of April.
 
Makes me wish I still had Netflix... Guess I'll just leave Crackle running while I'm out of the house or something.

I play an obscene amount of multiplayer anyway, and 1 hour of YouTube aint nothin. Bring on the free points!
 
[quote name='SevereTireDamage']Honestly, more work than I want to do for 300 MS pts, even compared to the Bing stuff.[/QUOTE]
:rofl:Same here...
 
Sweet! I can buy Fez for 800msp and get 300msp back.

Nvm, didn't read it carefully enough. Says I have to complete one from each category.
 
[quote name='SevereTireDamage']Honestly, more work than I want to do for 300 MS pts, even compared to the Bing stuff.[/QUOTE]
Really? How hard is it to leave one of the video apps running for 10 hours, YouTube for 1 hour, and spend 800 MSPs or game for 2 or 10 hours?
 
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