Yet another EB/Gamestop sux topic

danny-o

danny-o

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Heres another one. Me and a friend walk into a gamestop yesterday (the day before the DS Lite comes out) and he asks if they are selling them yet. He really wants a lite, which I dont get since hes got a ds already... but anyway the guy says that they are only available for preorder and its going to be a "very rare limited edition run." They also just happened to have one slot open for pre orders left.

When my turn came around I asked for ridge racer 6 PO for the 360. He gets the disc out and I ask him to let me take a look at the disc for scratches he says "hey whats a matter" and his body language made it seem like I just called his mother a whore and was seriously offended. I didnt even bother explaining how Ive gotten discs that were in atrocious condition from the store before.

After that process, I asked if I could pre-order street fighter alpha anthology and he looks in the cpu and keeps shaking his head and going "noooo....noooo" and then I asked him if there was a problem and he says "no you CAN order it" but this whole time hes got this rude demeanor...and I know how that job is...and i dont ask like an asshole..I always say please and thank you so wtf is up his ass? I was really at a point that I just wanted to walk out but I finished the transaction and wont go back there for a long time after I pick up SF alpha.

So after all that he wants to try EBgames, and trade in his GB micros towards it. He gets the same exact story, word for word from the girl at the counter,, rare limited run,,,one preorder slot left. Same shit. He asks how much credit he would get for his micro and she says 70 dollars...The anfter rining him all up she mentions that they are only 40 so obviously the deal was off.

While walking around the store I picked up airforce delta strike for xbx, wondering why its $45 PO and theres a rattle from the case. I open it and the game is inside...Now I could simply walk out of the store with this game or even worse, just walk up to the counter and trade it in, but I took it to the girl and mentioned the disc was still in there and she says "ohhh wow....thanks" like I had done her a disservice. I really never get a welcome feeling walking into these stores...everyones an asshole. Which is the way its been for years and probably wont change
 
Hey, I had a great experience at EB / GS yesterday. When one EB where I had credit couldn't find the SF Alpha Anthology guide for pre-order, he called another Gamestop, got the SKU, still couldn't find it, looked it up in the system and found out it shipped was going to be there Monday. He went through alot of trouble, originally he thought there was no guide but went the extra mile when he knew there was one.

Not to mention I never heard any bullshit about a limited DS Lite run.

Maybe it's just GS's / EB's in NY.
 
[quote name='danny-o']Heres another one.[/quote] I don't mind the fact these get posted all the time, but I really wonder why CAGs don't give the store location as part of the story. Otherwise, there is not much impact in the post.

Don't you think so?
 
[quote name='CheapyD']I don't mind the fact these get posted all the time, but I really wonder why CAGs don't give the store location as part of the story. Otherwise, there is not much impact in the post.

Don't you think so?[/QUOTE]

That is something I have been wondering, too.
 
I don't really understand your complaints here. Sure they didn't bend over backwards for you, but this doesn't sound any different than a kid a Shoprite who is on his 7th hour of an 8 hour shift and is not exactly thrilled to be working at the moment.

Maybe they were told it was a limited run on the DS Lites, if they don't follow video game news why wouldn't they believe it? It also seems likely that when she offered your friend $70 for the Micro and it rang up $40 she was mistaken and wasn't trying to rip you off since that would be kinda hard not to notice.

If we made a thread every time we had a 'vibe' that the person ringing us up wasn't exstatic to be helping us these boards would be very cluttered.
 
The only thing that bothers me with these stores is how they are always trying to get me to preorder games. It really annoys me when I call just to see if the new release is in and they always say "if you didnt preorder you will never find one". I have NEVER not found a game I wanted on launch day. I know they are just trying to make money but they are SO pushy and annoying about it. This is at ALL stores that I have dealt with in CT. The people at Babbages in Louisiana were friendly and cool to hang out with.
 
the whole "limited edition run" and "only one pre-order slot left" are strategies, tought by their district managers, to convince you to pre-order.

As for locations - West Bend, WI Gamestop rocks, mostly. They had a geometry wars tournament last weekend for the trial version. I scored 309,000 and won it. The manager let me have 50% off any used 360 game, and he gave me a handwritten and signed coupon for it to use anytime. The other employees are pretty cool too, except..

There's one really tall nerdy dude who pisses me off because he thinks his shit doesn't stink because he only plays "innovative" games. I asked for GTA:LCS yesterday and got this 5 min speech about how awful it is and how I shouldn't buy it because its what's wrong with the industry... blah blah blah.

Hey, Register monkey, do your job, get my derivitive, violent sequel, and ring me up! I'll save the comical noises and gesures for actual monkeys ;)

and btw, shannon that works there is a smart, attractive girl who loves kingdom hearts (and many other games and cool things). I'm happily taken, but *drool*

How about a "GameStop/GameCrazy/EB location review thread" to compile these? haha
 
I have found that for the most part, Employees there are pretty cool at all the GS/EBs that I go to. From time to time you will get an asshole or two but that's true in all walks of life. I had a manager the other day go out of his way to show me every single PS1 game they had which was 5 very large plastic containers. There must have been about 1000 games or more in there. Yet he took the time to actually help me and make sure that I got what I needed. Flash back to 2 months prior at the same store and an employee told me that the same games were not for sale. Go figure.

I do have a current sittuation with EB though. I purchased one of the $40 1GB memory sticks from them along with about 5 or 6 more items. I got home and noticed that the memory stick was not in my bag. I called and they gave me the corporate # so I could call. I've been waiting for the district manager to call me back for the last 4 days to tell me what they're going to do about this sittuation. But throughout the entire process, everyone has been very friendly and helpfull.

I must be more understanding since I also work in retail. It make a difference when you're nice.
 
[quote name='danny-o'] I really never get a welcome feeling walking into these stores...everyones an asshole. Which is the way its been for years and probably wont change[/quote]

Then why do you continue to go there? You cannot honestly tell me you have no other outlet to get any of the games that these stores sell. If you don't like GS/EB/Whoever, then simply don't shop there.
 
Regardless of the fact that we made an official thread for these stories, you shouldn't classify 2,000+ EB/GS stores as "sucks" simply because 1 location didn't satify you.
 
I went to the EBgames in Greenburgh, NY. This is a store that's notorious for having things on the store locator but they're "not in stock" when I call or stop by. I walked in and asked about Time Crisis 3 and the manager gave me a "Pfffft, no." The other guy looked new and he meekly said there might be one in the back but when the manager saw my eyes light up, he cut off the other guy and yelled at him. He made it a point to tell him that he was the manager and it was in his best interests not to contradict him. I apologized to the other guy later. I called the Ossining, NY EBgames and the guy told me he had a copy. It's a store that doesn't get a lot of traffic so the guys are little more helpful. I drove up there and it was waiting for me. No hassle, no fuss, no asking about pre orders or bringing in trades. He even held it while I browsed their selection. If you look hard enough, you'll find an EB in your area that actually gives a damn about their customers.
 
I used to have little patience for that kind of stuff, but I've come to realize that these are just kids working the counters and really don't know any better. They're just doing what they're supposed to do. I usually blow it off, however, there are two big things that really get to me. One is this whole "Did you bring in any games to trade today?" crap. I just walked in the door, does it fucking look like I'm holding a bunch of games to trade? No? Then stop asking me! Every store I go into, I get that crap. Let me SHOP and leave me alone. SECOND is this whole "Your EB card renewal would be free today since..." NO! Renewing my card is never free. First, I already have your card and Second, just because I save $15 by using my current EB card doesn't mean I should plop that $15 down on another year so I can get some crappy magazine that I don't read. Ok, rant over, sorry.
 
A lot of people don't understand that all the lines they give you about preordering, renewals, and trades is them doing their job. It's a coorperation and they want all the low level store employees to say these things to help generate transactions. They are "mystery shopped" (an employee posing as a customer) to see if these lines are said. So the employees are forced do to this. Point your complaints to the coorperation not the workers.

So, we have some issues to blame on the coorperation and not the workers. And other issues to blame on the works and not the coorperations. :???:
 
I think i would make a good mystery shopper, the people at the Gamestop i go to know that i never trade there, so they dont even bother to ask.

But yea, it does irk me when i go to other Gamestops, empty handed, and they ask if i brought in any trades. "Yea, let me pull it out of my ass real quick".
 
The people are EB games by me are really nice and know a lot about the games. But the Gamestop right across the street...They still haven't called me about the headset that was supposed to come with my BF2 pre-order >_> But that doesn't really matter. But when I went to go get Time Crisis 3, I asked if they had any other games that worked with the Guncon and this one guy spent 5 minutes trying to figure out if "Gun" used it, even though I kept saying "I'm pretty sure it doesn't" and stuff like that...
 
Also think of it like this folks. Even if you don't have trade ins today by them asking you right away its planting the seeds for potential future trades. Yes it is a bit annoying to barely be in the store and already be asked if I have trades. But being in retail myself I can see how their corporate thinks it is an advantage.
 
[quote name='Mr Unoriginal']I don't really understand your complaints here. Sure they didn't bend over backwards for you, but this doesn't sound any different than a kid a Shoprite who is on his 7th hour of an 8 hour shift and is not exactly thrilled to be working at the moment.[/QUOTE]

Youre absolutely right. A worker having a shitty day that doesnt want to be there has every right to be a cock-knocker to customers.
 
I walked into GameStop yesterday and they told me the DS Lite was coming out today. They rock! I'm gonna post a new topic!
 
[quote name='Mr Unoriginal']I don't really understand your complaints here. Sure they didn't bend over backwards for you, but this doesn't sound any different than a kid a Shoprite who is on his 7th hour of an 8 hour shift and is not exactly thrilled to be working at the moment.

Maybe they were told it was a limited run on the DS Lites, if they don't follow video game news why wouldn't they believe it? It also seems likely that when she offered your friend $70 for the Micro and it rang up $40 she was mistaken and wasn't trying to rip you off since that would be kinda hard not to notice.

If we made a thread every time we had a 'vibe' that the person ringing us up wasn't exstatic to be helping us these boards would be very cluttered.[/QUOTE]


They always tell you every single game is going to be a limited rare run since they want you to preorder it. they know that they are lying. and just in case anyones wondering. this is the GS and EB in oceanside NY
 
The "did you bring your trades today" thing is standard corporate BS and shouldn't offend anybody. It's just something to make fun of later. You know like stores that card everybody for cigs/liquor, even 75 year old men in wheelchairs.

The "limited rare OMG ONLY ONE SLOT LEFT WE CAN NEVER SELL ANY MORE EVAR" garbage is dishonest and sleazy. That stuff is worth making bitching threads as long as you state the location so people know where not to shop.
 
I am really starting to hate shopping at EB/Gamestop. Especially when they try to sell you a display copy or a used game without the instruction booklet.

There is a guy at EB games at Telegraph in Berkeley is tries to do the hard-sell sales pitch on you. I think he is a pain in the ass personally. It makes the whole shopping experience difficult.
 
A manager was telling me the other day that they as a store get extra hours or bonuses for getting more trade ins. It's kind of like what Best Buy does with pushing the warranty plans. It's annoying as hell but I don't want to gain a grey hair because of it so I just ignore it.

edit: The one Gamestop by me on Biscayne and 137th Street in Miami has great employees who actually like to help people and I always go there.
 
I avoid them like the plague. There are good employees there, but the bad employees who are rude, spout bullshit rumors, hassle you about preordering etc. just make it not worth my time. Not to mention some of the dumbass customers you run into that try to talk your head off about game rumors etc.

They have to have a killer deal for me to set foot in them, and it doesn't happen often.

I briefly considered pre ordering a DS lite, but glad as hell that I didn't since I had no problem finding one today, and not only that but also got a free game and and a free case/cleaning rag when the gamestores offered up nothing (aside from gamecrazies 12 rentals at hollywood).
 
You do realize that they are only doing their job. Asking for trades, pre-orders, etc.

They are in the business of making money. By not reminding you to preorder an upcoming game, or asking to renew your Edge card, that is potential money lost.

If you don't like how the stores are run, fine, don't shop there. But PLEASE, enough threads on the subject!
 
Oh my god! Another whiny person who decided to make another topic about how crappy EB/GS/CC/Target/GC/GR/etc is.

We need one damn topic for this shit.
 
Not asking you to preorder a game is money lost?

If I want to preorder a game I'll preorder it. What pisses me off the most is when you say no, they try to overcome it. I don't blame the associates, I blame the company. I work at Staples, we have BS sale initiatives too (service plans especially, but a lot of stupid tracked statistics we have to keep up)... the big difference is, when I offer something and a customer says they don't want it, I don't waste their time trying to convince them they don't know what they want. It's disgusting.


Actual discussion from the last time I went to EB, Northgate (Seattle), WA (same EB Gabe and Tycho go to and hate, minutes from the PA office)...

Me: I'd like to preorder KH2.
Guy: Cool! Awesome. Okay, would you like to preorder the guide as well?
Me: No thanks.
Guy: Are you sure? You get a discount if you preorder it with the game.
Me: No thanks.
Guy: It's a good deal, though...
Me: No thanks.
Guy: But there are a lot of secrets and hidden things you'll never know about without the guide!
Me: I don't want the guide. I'll go to GameFAQs if I need to, for free.
Guy: GameFAQs doesn't have pictures or maps, and this is the special collector's edition guide that's only available for a...
Me: Can I please pay for the game I want to buy from you? Can you please take my money so that I can leave? Please?
 
[quote name='Koggit']Not asking you to preorder a game is money lost?

If I want to preorder a game I'll preorder it. What pisses me off the most is when you say no, they try to overcome it. I don't blame the associates, I blame the company. I work at Staples, we have BS sale initiatives too (service plans especially, but a lot of stupid tracked statistics we have to keep up)... the big difference is, when I offer something and a customer says they don't want it, I don't waste their time trying to convince them they don't know what they want. It's disgusting.


Actual discussion from the last time I went to EB, Northgate (Seattle), WA (same EB Gabe and Tycho go to and hate, minutes from the PA office)...

Me: I'd like to preorder KH2.
Guy: Cool! Awesome. Okay, would you like to preorder the guide as well?
Me: No thanks.
Guy: Are you sure? You get a discount if you preorder it with the game.
Me: No thanks.
Guy: It's a good deal, though...
Me: No thanks.
Guy: But there are a lot of secrets and hidden things you'll never know about without the guide!
Me: I don't want the guide. I'll go to GameFAQs if I need to, for free.
Guy: GameFAQs doesn't have pictures or maps, and this is the special collector's edition guide that's only available for a...
Me: Can I please pay for the game I want to buy from you? Can you please take my money so that I can leave? Please?[/QUOTE]

You gotta realize though that one could get fired for not pulling good numbers. It's his job. Try to be a bit formal with him such as "Sorry sir, I don't wanna preorder the guide because I don't like to use guides when I play games."

Given a good reason, only the most annoying still persist.
 
[quote name='Kuros']You gotta realize though that one could get fired for not pulling good numbers. It's his job. Try to be a bit formal with him such as "Sorry sir, I don't wanna preorder the guide because I don't like to use guides when I play games."

Given a good reason, only the most annoying still persist.[/QUOTE]

I know it's not their fault. Like I said, putting good numbers on weekly sales reports is part of my job too. I don't blame the associates, I'm in the same boat as they are, I blame the companies. It doesn't matter much what the cause is, all that matters to me is enjoying my shopping experience. That's why I don't shop EB/GS anymore. I wasn't bitching so much as I was just adding my two cents as to the company's faults.
 
[quote name='Koggit']I know it's not their fault. Like I said, putting good numbers on weekly sales reports is part of my job too. I don't blame the associates, I'm in the same boat as they are, I blame the companies. It doesn't matter much what the cause is, all that matters to me is enjoying my shopping experience. That's why I don't shop EB/GS anymore. I wasn't bitching so much as I was just adding my two cents as to the company's faults.[/QUOTE]

No prob, also thought I'd give you a way to difuse the situation. If someone tells me that I lay off, I like people who don't use guides on their first playthrough.
 
[quote name='Koggit']Not asking you to preorder a game is money lost?
[/QUOTE]

Of course it is. What is a preorder exactly? Anybody with a brain knows that Madden 07 or the new Zelda game will not sell out anywhere, especially EB/GS. What the preorder does is locks your money into their company. This way, instead of going to Best Buy and buying the game because you pass it on the way home from work, you will instead head over to EB, only because you have a $5+ deposit on it. Hell, maybe you'll even bring over some games to trade.

Also it's a tool that coporate uses to measure how popular a game will be at the store's location. One of the things I hated as an EB manager was that I didn't have a say in how many copies of a certain game my store got in stock. By gaining preorders, it shows coporate that there is a demand for the game, so the store will get more copies in.

EDIT: It's amazing how mods lock down the first position EB/GS thread in a long time, but yet they still allow 100 anti EB/GS threads a week. Call Jim Garrison, we have a conspiracy!!!
 
[quote name='Scahom1']
EDIT: It's amazing how mods lock down the first position EB/GS thread in a long time, but yet they still allow 100 anti EB/GS threads a week. Call Jim Garrison, we have a conspiracy!!![/QUOTE]

Yeah, its amazong. Post a positive thread, it gets locked. Have dozens of EB/GS sucks threads in a week, keep 'em open. All the threads have the same crap too. Someone always brings up the 'forced' pre-orders, the 'forced' trade-ins, selling re-sealed games...but keep posting guys!
 
It's funny how people always complain about EB bashing but they always post. You don't have to read the thread. It's like seeing a pile of shit in the sidewalk from half a block away. You have a choice not to step in it but you walk right in it and then smear it all over your brand new shoes. This could go for both sides of the argument since most of us are choosing to go into EB. It just seems a little silly to get all pissed off about an EB bashing thread when there aren't many deals to be had at the moment.
 
[quote name='gizmogc']Yeah, its amazong. Post a positive thread, it gets locked. Have dozens of EB/GS sucks threads in a week, keep 'em open. All the threads have the same crap too. Someone always brings up the 'forced' pre-orders, the 'forced' trade-ins, selling re-sealed games...but keep posting guys![/QUOTE]I was going to reply to your thread about my positive experience but was surprised it got locked. Honestly, how can you not love the fact that EB now uses little yellow stickers to seal cases now instead of those horrible clear circle ones that leave all the residue? Or the fact that all the employees were helpful, and let me stack my 10% bonus?
 
ok i got one
yesterday the (10th) i went to my local eb games lookin to trade in a 360 game and a few psp games. so i trade them in and its all great and i pick out the 2 things that i wanted which happend to be 2 used ds games. well when i tell them im ready he tells me "you know when you buy 2 used items you get a third one for free" so of course i was like hey thats great. so i get a dvd for my dad for fathers day and its all good i pay and leave. when i get home i look at the receipt and i see they forgot to give me the dvd for free. of course i am very pissed off because that was the only reason i picked it out.

so the next day (today) i go to get my money back and when i go to do this the guy says "im sorry but i cant do this with my manager here" so im wtf. then he says "wait let me see what i can do" so i wait and he asked for all of my info and then he says "ok so you get 17 something store credit" and before he finishes i say whoa whoa whoa hold on man i want my cash back or the money put back on my card and he says "well since it was debit all i can do is give you store credit" and when he said that i was about to explode but i didnt and i said sternly i want my money back for your mistake. and after i say that he says to me "sir please dont do that, it is making me very uneasy" i thought that was funny because i didnt really do anything. but anyays im going back tomorrow to talk to the manager and getting my money back because i was in a hurry. but eb sucks
 
[quote name='TimPV3']I was going to reply to your thread about my positive experience but was surprised it got locked. Honestly, how can you not love the fact that EB now uses little yellow stickers to seal cases now instead of those horrible clear circle ones that leave all the residue? Or the fact that all the employees were helpful, and let me stack my 10% bonus?[/quote]

It's not that there are some great EBs. My earlier story illustrated that there is positive and negative. It's just that the all the crap never seems aimed at gamers. It all seems to be aimed at ignorant parents. I have no idea why the positive EB thread was locked but I don't understand why people don't have the right to complain about crappy service at their local EB. If the gamers stop shopping at crappy EBs, maybe management will change and the situation will get better. Hopefully, corporate doesn't make the reverse happen because they think they know gamers.
 
[quote name='CheapyD']I don't mind the fact these get posted all the time, but I really wonder why CAGs don't give the store location as part of the story. Otherwise, there is not much impact in the post.

Don't you think so?[/QUOTE]

If they're dumb enough to stand through an entire transaction, knowing they're being treated like garbage (or, at the very least, feeling like they are), and they still hand over their cash/credit card to give this store money? It's no wonder at all.

When someone makes you mad, you take your money and go to another store. It's not that fucking hard to figure out, kids.
 
[quote name='Xevious']I am really starting to hate shopping at EB/Gamestop. Especially when they try to sell you a display copy or a used game without the instruction booklet.

There is a guy at EB games at Telegraph in Berkeley is tries to do the hard-sell sales pitch on you. I think he is a pain in the ass personally. It makes the whole shopping experience difficult.[/QUOTE]


that kinda happened to me awhile back in Feb of this year at the 4035 store here in NOVA. Star wars: Empire at war just came out and everywhere it was sold out, so I called around after getting dicked by best buy saying they had the collectors edition and it was on hold for me, but driving nearly 30-40 mins to get there to find out it was the standard edition. Finally going to another eb and they called the manassas store one to confirm they had the collectors edition. Swong by and picked it up, paid my 60 bucks and left back to chantilly. When i got home I noticed it looked opened. So I quicky opened the rest of it and found out it was missing the bonus disc, so I called the store and talked to the kid manager, he said "thats odd" got my number and said he would look into it. 30 mins later he called me saying he found the bonus disc and to come by to do an even exchange as he admitted he sold me a gutted copy.....wtf! :(
so basically I took the manual out with the cd key kept it, went back returned it got a new set with the bonus disc and a new manual with the key. fuckers..now I have two keys. serves them right for trying to rip me off with a gutted copy.
 
[quote name='mykevermin']If they're dumb enough to stand through an entire transaction, knowing they're being treated like garbage (or, at the very least, feeling like they are), and they still hand over their cash/credit card to give this store money? It's no wonder at all.

When someone makes you mad, you take your money and go to another store. It's not that fucking hard to figure out, kids.[/QUOTE]


oh i walk out when i find out there "new" copy is there gutted display copy...even when they fucken offer to poorman shrink wrap it for me... fuck that.
 
[quote name='ITDEFX']oh i walk out when i find out there "new" copy is there gutted display copy...even when they fucken offer to poorman shrink wrap it for me... fuck that.[/QUOTE]

That's fine. I completely understand that. What I don't get is when people complain about customer service, and without fail, most of the bags of hammers relaying these stories always end with "so I paid, took my stuff, and left. Boy am I pissed." And, of course, the typical promise to never shop at this store again. Not that I believe them, of course.
 
[quote name='mykevermin']That's fine. I completely understand that. What I don't get is when people complain about customer service, and without fail, most of the bags of hammers relaying these stories always end with "so I paid, took my stuff, and left. Boy am I pissed." And, of course, the typical promise to never shop at this store again. Not that I believe them, of course.[/QUOTE]


the only two reason i will shop there is :

1. When a game that is no longer avalible at major retailers(bb, cc, etc) and i want it, but will only buy it if its 19.99 or less NEW. Like with the Xbox and PS2.. I just bought them towards the end of there life span and i know there are quite a few games that came out years ago but I didn't have the system.

2. Only when games i want to drop in price finally do drop in price to like 15 bucks or less as in Sonic Heroes for the PC.. 10 bucks finally..where as CompUSA had it for 20-30 bucks.

The only downside is when I play the waiting game (for the price drop) and the game suddenly goes POOF. Like I was waiting for call of duty 2 dvd to drop to 20, it was at 30 so i figured it would drop soon, then poof gone..no more dvd edition :(
 
[quote name='TimPV3']I was going to reply to your thread about my positive experience but was surprised it got locked. Honestly, how can you not love the fact that EB now uses little yellow stickers to seal cases now instead of those horrible clear circle ones that leave all the residue? Or the fact that all the employees were helpful, and let me stack my 10% bonus?[/QUOTE]

Well we obviously can't post positive experiences, only negative. Go figure.
 
[quote name='gizmogc']Well we obviously can't post positive experiences, only negative. Go figure.[/quote]

Customers DESERVE a positive experience every time they plop down their hard earned money for anything, be it a video game or a new car. Good service should be expected, I for one have no reason to applaud good service, my business is applause enough.
 
[quote name='danny-o']but I took it to the girl and mentioned the disc was still in there and she says "ohhh wow....thanks" like I had done her a disservice.[/QUOTE]
What a stupid bitch.

I've never been fucked with by a Gamestop or EB Games employee, but my sister in law was harrassed by our local Gamestop here in Apopka, FL. They were rude and gave her a hard time about using the Buy 2 Get 1 Free promotion they had. They're lucky I wasn't there, trying to take advantage of a girl gamer... assholes.

On the other hand, the Gamestop in Altamonte Springs is usually great with me. They even let me use their discount card when I forgot mine.
 
[quote name='briansraregames']Customers DESERVE a positive experience every time they plop down their hard earned money for anything, be it a video game or a new car. Good service should be expected, I for one have no reason to applaud good service, my business is applause enough.[/QUOTE]

And you are exactly why some employees act the way they do. You expect someone to cater to you're every whim just because you're spending money in the place where they work. You think someone getting paid $8 or less an hour gives a damn? Nope.

Of course when you get denied buying penny guides you throw a fit. Then you post about it.

I'm sorry, I forgot to even mention how much you really do abuse GameStop, EB & CAG in general. Just take a look at you're ebay auctions for one thing.
 
[quote name='gizmogc']And you are exactly why some employees act the way they do. You expect someone to cater to you're every whim just because you're spending money in the place where they work. You think someone getting paid $8 or less an hour gives a damn? Nope.

Of course when you get denied buying penny guides you throw a fit. Then you post about it.

I'm sorry, I forgot to even mention how much you really do abuse GameStop, EB & CAG in general. Just take a look at you're ebay auctions for one thing.[/quote]

That's irrellevant and you know it. Customer Service Representaive - That's what they're paid to do, give good SERVICE to the customer. If they can't do that, find someone who can. Oh and by the way, I love it how you can't think of a legitimate response so you turn it into a "lets bash the ebay guy thread." Just what CAG needs, another ebay flame thread.
 
You really think someone who really cares will work at a game store for $8? Sure, it sounds like an awesome job (Play games, talk games, get free things), but when you have managers forcing you to sell shit to customers, they will slowly stop caring.

Considering you sell so much videogame stuff on ebay, you deal with alot of videogame stores. I'm sure as soon as a sale happens you drive to 20 stores, stock up, and resell on ebay, right?
 
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