Yet another EB/Gamestop sux topic

[quote name='gizmogc']And you are exactly why some employees act the way they do. You expect someone to cater to you're every whim just because you're spending money in the place where they work. You think someone getting paid $8 or less an hour gives a damn? Nope.[/quote]

Truer words have never been spoken.
 
Only problem I've ever had with EB Games: they tried to sell me an opened game as new. What is up with that? If the package has been opened, it ain't new anymore. The guy behind the counter gave me a line of bs too. "We opened it to make sure the game was alright." I don't know about anyone else, but I ain't paying full price for an opened game. No sir. I requested an unopened game and the guy acted like they probably didn't have any. They did, and quite a lot of them too.

Got a good one from Game Rush/Blockbuster too. Pre-ordered a game some six months in advance. When the game came out, it was everywhere in stores, but Game Rush didn't have a single copy when I went in a couple days after the game's release. Two weeks later, they still didn't have my pre-ordered copy, but they did have five copies for rent. What the hell is that all about? So I asked for a refund, but since I got the game on one of their pre-order deals, it was all credit plus the $20 off for trading in three games. So they would only credit my account minus the $20 from the deal. So instead I asked if I could get a different game of equal value and not lose the trade in deal stuff. Girl looks at her manager and he slowly shakes his head yes. I guess I was making a scene. I just couldn't believe these guys had five copies of a game for rent that I pre-order six months before, but they still didn't have my pre-ordered copy two weeks after the game was released.
 
[quote name='cjclifford']Only problem I've ever had with EB Games: they tried to sell me an opened game as new. What is up with that? If the package has been opened, it ain't new anymore. The guy behind the counter gave me a line of bs too. "We opened it to make sure the game was alright." I don't know about anyone else, but I ain't paying full price for an opened game. No sir. I requested an unopened game and the guy acted like they probably didn't have any. They did, and quite a lot of them too.

Got a good one from Game Rush/Blockbuster too. Pre-ordered a game some six months in advance. When the game came out, it was everywhere in stores, but Game Rush didn't have a single copy when I went in a couple days after the game's release. Two weeks later, they still didn't have my pre-ordered copy, but they did have five copies for rent. What the hell is that all about? So I asked for a refund, but since I got the game on one of their pre-order deals, it was all credit plus the $20 off for trading in three games. So they would only credit my account minus the $20 from the deal. So instead I asked if I could get a different game of equal value and not lose the trade in deal stuff. Girl looks at her manager and he slowly shakes his head yes. I guess I was making a scene. I just couldn't believe these guys had five copies of a game for rent that I pre-order six months before, but they still didn't have my pre-ordered copy two weeks after the game was released.[/QUOTE]

I don't have any expectations for Game Rush. Pre-ordering a game is nothing to them, if they can figure it out. They will take a pre-order from you, and never get the game in. Its just how Game Rush operates, lol.
 
Most of the cashiers at the EB/Gamestops are pressured by their managers to increase sales/pre-orders/trade ins because they're pressured by the District manager who's pressured by the higher ups...my friend talks about his EB job all the time, and he hates pressuring customers but he'll lose his job if he doesnt

The only problem I've had is when I go to by a new copy from EB/Gamestop and its the last one so I get the display box...and whoever puts it in/takes it out of the bag scratches my brand new disk...or bends the guts, granted light scratches and bent books dont really hurt the game, but a little care wouldnt be that difficult...

Oh and be forewarned of buying the last copy....at a Rhino Video Game in Florida I went to purchase a brand new copy of Wayne Gretzky Hockey for the PSP (i know...why would you pay money for that, thats aside the point right now) So when I went to purchase the game new, the guy said we have a used one for...and he paused because the used price was more expensive than the new price....so when he went to the back, he put the disc in case, and rang me up. I got home and had a disc that looked like it had been to hell and back, so when I returned it the next day and explained the situation, I turned around to the PSP wall and there was another "last copy" of Wayne Gretzky Hockey...the guy apologized and said the clerk must have made an error....but beware...if you're not payin attention you might not get what you paid for
 
[quote name='gizmogc']You really think someone who really cares will work at a game store for $8? Sure, it sounds like an awesome job (Play games, talk games, get free things), but when you have managers forcing you to sell shit to customers, they will slowly stop caring.

Considering you sell so much videogame stuff on ebay, you deal with alot of videogame stores. I'm sure as soon as a sale happens you drive to 20 stores, stock up, and resell on ebay, right?[/quote]

You're right, and like it or not, that's what I do and I've been doing it for going on 5 years now. Honestly I hate what I'm doing, it's not as fun as it sounds, driving 12-15 hours a day, searching for every deal that I can, trying to make enough money so I can pay my rent, car payments, etc. I wish that I could do something else but I don't know how. I actually feel bad for the clerks because I deal with the same shit. That being said, even through all the shit that I go through, I do my very best to give outstanding customer service. I put it ahead of all else, I guess that maybe I shouldn't expect the same from everyone else. I have to give good service or I could go out of business, they just wait on the next poor schmuck.
 
[quote name='briansraregames']You're right, and like it or not, that's what I do and I've been doing it for going on 5 years now. Honestly I hate what I'm doing, it's not as fun as it sounds, driving 12-15 hours a day, searching for every deal that I can, trying to make enough money so I can pay my rent, car payments, etc. I wish that I could do something else but I don't know how. I actually feel bad for the clerks because I deal with the same shit. That being said, even through all the shit that I go through, I do my very best to give outstanding customer service. I put it ahead of all else, I guess that maybe I shouldn't expect the same from everyone else. I have to give good service or I could go out of business, they just wait on the next poor schmuck.[/QUOTE]

Wait, you can't get a real job? I have nothing against doing ebay as a side job, but as a full time job...thats gotta be next to impossible.
 
Hey what about everyone who said "oh I won't shop there anymore" yet the fuckING GS/EB thread in the deals section has almost 1,000 replies about how they are 1337 gaming shoppers with your awesome B2G1 free deal and crazy OMG they take jampacks I am going to nut my pants with nerd cum thinking they are outsmarting the company while GS/EB just laugh all the way to the bank. Oh yea I forgot whatever you guys on this forum say you do.

So you aren't shopping at GS/EB because if you were that would make you a hypocrite. Which none of you are RIGHT?
 
[quote name='gizmogc']Wait, you can't get a real job? I have nothing against doing ebay as a side job, but as a full time job...thats gotta be next to impossible.[/QUOTE]

Perhaps he's an ex-felon? Perhaps he has a horrible skin condition that makes him frightening to the public? I dunno. Perhaps he's lazy as fuck, and can't stand slappin' lettuce on whoppers for 9 hours a day? Either way, good on you for calling his bullshit.

OT, while I don't expect an $8/hour retail employee to toss my salad, my cynicism regards as "good" salesmen those who don't come off like they just got hired out of clown college, and who have no fuckin' clue about what they're trying to sell me. If they can talk the talk, and they don't try to force anything on me, then we're kosher. If they violate those rules, then I don't buy anything from them. It's kinda minimalistic, but hey, they're fuckin' jackoffs who'd rather be poking their eyes out with syphillitic needles than talking to you, so the slightest modicum of intelligence is appreciated. That, and, of course, I have a paranoia of really nice people (especially in the foodservice industry). If they're WAAAY too nice, they either just fucked with whatever you purchased (like rubbed their cock on your hamburger bun), or they're fuckin' crazy and will come to your house with little hugs and Jack Chick tracts. Nobody's that nice for no good reason, unless they're balls-deep in percocets.
 
[quote name='ITDEFX']that kinda happened to me awhile back in Feb of this year at the 4035 store here in NOVA. Star wars: Empire at war just came out and everywhere it was sold out, so I called around after getting dicked by best buy saying they had the collectors edition and it was on hold for me, but driving nearly 30-40 mins to get there to find out it was the standard edition. Finally going to another eb and they called the manassas store one to confirm they had the collectors edition. Swong by and picked it up, paid my 60 bucks and left back to chantilly. When i got home I noticed it looked opened. So I quicky opened the rest of it and found out it was missing the bonus disc, so I called the store and talked to the kid manager, he said "thats odd" got my number and said he would look into it. 30 mins later he called me saying he found the bonus disc and to come by to do an even exchange as he admitted he sold me a gutted copy.....wtf! :(
so basically I took the manual out with the cd key kept it, went back returned it got a new set with the bonus disc and a new manual with the key. fuckers..now I have two keys. serves them right for trying to rip me off with a gutted copy.[/quote]

How in God's good name did they try to rip you off with a gutted copy? They made a mistake, called you back, admitted to the mistake and allowed you another copy? So how did they try to rip you off? Ripping off denotes malice, I see none here.

If anything, he made another mistake, in your favor, by not checking if you returned the CD key which I tell all my employees to do. It will be a cold day in he;; before I give someone an extra cd key, especially with online games.
 
I am waiting for the complaint about us here, one of my employees told a customer we had no more pre-orders for the DS lite, which was on friday and was totally true, we told him this!!!! Anyway, because you get seventy dollars for the original DS, he decided to trade his in so he got the xtra money. Well, anyway, he calls today and asks if we had extras, we said no, and he WANTED HIS DS BACK OR A REFUND ON THE CREDIT!!! WTF!!!! I am sure if he posted here, he would change his story and make it look like we were bad guys, but, nah, that would be a lie, which I am sure no customer ever does.
 
[quote name='danny-o']They always tell you every single game is going to be a limited rare run since they want you to preorder it. they know that they are lying. and just in case anyones wondering. this is the GS and EB in oceanside NY[/QUOTE]

They're not lying. Game discs, cases and manuals are made out of atoms. There's a finite amount of atoms in the universe. Hence, every game (except those downloadable online) is a limited run.
 
[quote name='Koggit']
Me: I'd like to preorder KH2.
Guy: Cool! Awesome. Okay, would you like to preorder the guide as well?
Me: No thanks.
Guy: Are you sure? You get a discount if you preorder it with the game.
Me: No thanks.
Guy: It's a good deal, though...
Me: No thanks.
Guy: But there are a lot of secrets and hidden things you'll never know about without the guide!
[/QUOTE]

You: Thanks for letting me know. That's really sleazy of them, to hide stuff unfairly like that to try to force you to buy the game. Let's forget about the game too, then.
 
[quote name='gizmogc']I don't have any expectations for Game Rush. Pre-ordering a game is nothing to them, if they can figure it out. They will take a pre-order from you, and never get the game in. Its just how Game Rush operates, lol.[/QUOTE]
I pre-order most of my games at Game Rush since they typically shell out more credit on trade-in than EB Games (or so my friend tells me). It was just that one time that it got completely weird with them having rental copies but not the pre-ordered copies. I could see the game being a day or two late, crap happens, but not two weeks, and not when you have rental copies available.

Another weird thing that happened to me at Game Rush: I had pre-ordered Zelda: Twilight Princess for Gamecube February of last year. When I found out there would be a Wii version of the game, I decided to cancel my pre-order. Only one problem, my pre-order for that game was no longer in their system. My other pre-orders (Saint's Row and Dead Rising) were in there, but not the Zelda game. Turns out the system just randomly deleted pre-orders for that game. A guy who worked at that Game Rush had the same thing happen to him. His pre-order for the Zelda game was just gone. I had to wait a couple weeks for them to get my account history in to credit my account, but it all worked out in the end.
 
I'd like to say something good about GS that I recently discovered. The long yellow stickers they use for preowned games are a snap to get off the case without leaving stickiness. I am extremely happy about this and will always go to GS to pick up any used games or DVDs. I even got near mint copies of Quake 4, Kameo, and Condemned at their B2G1 sale. I was always an EB guy for used stuff, but not with their little square yellow crappy stickers. You go GS.
 
Is the EB/Gamestop online inventory feature broken for anyone else? Since Sunday it hasn't been working for me. I've tried from two different computers (at home and at work) and with different browsers, but no matter what game I check for, I get an error message instead of actual results. Weird...
 
[quote name='tcrash247']I'd like to say something good about GS that I recently discovered. The long yellow stickers they use for preowned games are a snap to get off the case without leaving stickiness. I am extremely happy about this and will always go to GS to pick up any used games or DVDs. I even got near mint copies of Quake 4, Kameo, and Condemned at their B2G1 sale. I was always an EB guy for used stuff, but not with their little square yellow crappy stickers. You go GS.[/quote]

Thank you! I feel the same way as well and, oddly enough, I find the yellow GS stickers easier to get off than most others, save for EB's white squares. Both types always seemed to come off easily enough.

There are still a lot of negatives when it comes to buying from EB or GS online and sometimes in store but, eh, most of those problems come from the people on the top. Everyone in the local EBs/GSs push the preorders nowadays but they aren't anything less than helpful. They will tell you the best games that are coming up, will look up any title in the system, and let you know if you can preorder some title not out until the end of the year.

Hell, they keep reminding me to bring in some of my old stuff. I finally broke down and brought in my first volumes of anime I never continued and tossed it their way. I ended up getting around $25 back for it, which was pretty decent since I spent around $40 on them back in the day (nine titles, no less) and they were helpful throughout.

That and, at least in some locations where there are great managers and DMs, the service is amazing. These are places where, during slow hours, the workers are talking shop with customers and themselves while doing things like labeling all of the PS1 games so people can peruse them easily. They're alphabetizing all of the shelves so people can find what they want fast. They're talking about the rare titles and the gems that are sitting in the store if someone else wants to pick them up.

Yeah, EB and GS has their shit moments. They also have some great ones as well. I just wish corporate would realize that you can catch more flies with honey than you do vinegar and there's no need to throw garbage down the throats of every customer in order to nab a preorder.
 
Three things that can help you to stop whining about EB/GS/GR/GC/CC/BB(not that I like them all that much, but I only shop there when they have an insane bonus deal):

1. If you pre-order something, ask how many people are in FRONT of you on the pre-order list, so you don't have to come online to whine about how '2 weeks after the game came out they had rental copies but not the one I pre-ordered waaaaaaa'.

2. You don't like opened or 'gutted' copies, then CHECK to make sure the game you're buying is FACTORY sealed, as MOST have one of those 'security device enclosed' stickers on SOME part of the case.

And for cripes sake, if you're buying a used game, check the condition and completeness BEFORE you leave, no matter HOW much of a 'hurry' you're in.

3. For those who don't like all the stickers on the cases or the residue, I have two words for you: GOO GONE!!! Use it, it works like a charm.

Also, a qtip or cotton ball dampened with lighter fluid(just as flammable as goo gone) works just as well too.



That's at least 3 ways we can stop all these eb/gs/gc/cc/bb/gr 'bashing' threads.

And as others have said, if you don't like their policies, don't shop there!!!!

It's as simple as that, Folks!!!
 
[quote name='IAmTheCheapestGamer']
1. If you pre-order something, ask how many people are in FRONT of you on the pre-order list, so you don't have to come online to whine about how '2 weeks after the game came out they had rental copies but not the one I pre-ordered waaaaaaa'.[/QUOTE]
Well, I'm "truly" sorry if my one little post offened you. It's not like I started this thread. I was just sharing my experiences. And it's not as if after two weeks I was the only person on the pre-order list who didn't get thier copy. Game Rush recieved none of their pre-ordered copies of the game in question. None! But they had five for rent. You don't see a problem with that?

[quote name='IAmTheCheapestGamer']2. You don't like opened or 'gutted' copies, then CHECK to make sure the game you're buying is FACTORY sealed, as MOST have one of those 'security device enclosed' stickers on SOME part of the case.[/QUOTE]
I always check to see if the game is factory sealed, and when a store trys pass off an obviously opened game to me as new, I ask for an unopened one.
 
I understand the kind of pressure those guys have to go through. I work retail myself and have a tremendous amount of pressure to sell warranties, pre-sales, and everything else on my shift.

Problem is sometimes when I go into EB some of them, not all, can be outright annoying when trying to sell you things. Those warranties they sell and that Game Informer/Edge card deal get pushed way too hard on customers. I once bought a $5 copy of MGS 2: Sons of Liberty. The guy went through his speech about the warranty, and I politely said "No, thank you". He kept going on and on asking if I was sure.

Another time, different store, I was trading in some old games. The guy went through his speech about the Game Informer/Edge card deal. "Today is your lucky day!" he told me. He told me the cost, all the things I would be getting, and I politely said "No, thank you". He kept going on and on as the other guy did. I realize that his manager was nearby but it really dampered my experience there to not have someone respect my honest answer. He then managed to mess up my game trade in which took even more time. It was a bummer.

Again, it's not like I don't understand what these guys have to go through. But as I see it they shouldn't (all retail places not just EB) be so pushy. Respect the customer until the customer gives you a reason not to.

When I ask for warranties, I just calmy ask if they would be interested and go through quickly what it would cover for the said item. If the customer says "No, Thanks" or "That's ok, I'm good". I respect that, I stop right there. Call me a bad salesman if you wish for not pushing more and more. But as a person who is on both sides of the coin, it is very annoying to have someone not respect my answer of "No".

RANT OVER.
 
[quote name='asianxcore']When I ask for warranties, I just calmy ask if they would be interested and go through quickly what it would cover for the said item. If the customer says "No, Thanks" or "That's ok, I'm good". I respect that, I stop right there. Call me a bad salesman if you wish for not pushing more and more. But as a person who is on both sides of the coin, it is very annoying to have someone not respect my answer of "No".[/QUOTE]
I wish more people in the retail world were like this. If someone offers me a warranty or store credit card, and I don't want it, that should be the end. I know it's their job to sell these things but you're not going to be able to sell something to someone who doesn't want it no matter how many times/ways you explain it to them. Usually a sales person will ask me twice and the leave it at that, but occasionally there are sales people who won't let it go.

There was this one time this sales guy had me on the phone trying to sell me swords. I get sword catalogs now and then and would love to have a few, but they cost too much. Well this guy on the phone wouldn't take no for an answer. I told him repeatedly I couldn't afford a $200-$400 sword. I just can't. His reply: "Well I'm here to help you afford it" Oh brother. I then told him I had to hang up because I was waiting for a call from a plumber, which I really was. His reply: "Well don't you have call waiting or something." I said "no, I can't afford that either. I'm hanging up now. Bye." I pulled the phone way from my ear and he was still going on. I tried to be as polite as possible, but what else could I do. I hung up on him.

I have another story about Toys 'R Us. I forget what the guy behind the counter said or what my reply was (something sarcastic I'm sure), but his response was "Hey, I'm just doing what the computer tells me to do. Like right now, it's telling me to smile and say have a nice day." And sure enough, there on the register screen it told the guy to smile and tell me to have a nice day. I couldn't believe it.
 
Anyone else have a shop that they don't like being a "regular" at? I just moved and have been frequenting this one Gamestop and am about done going there...

Various things I've learned and experienced in a few visits to this place:

--the game doctor is the best thing since sliced bread and no returns will be accepted until the game is game-doctored for 20 minutes, brought home and tried out again.

--Xenosaga sells for $100 on ebay

--EVERYBODY has pre-ordered Street Fighter Alpha Anthology and I should pre-order now because the game WILL be rare and IMPOSSIBLE to find.

--People pleasers suck ass. I went to return a scratched copy of MvC2, which they disc doctored and would not take back. they called it about a million different wrong names while doing this: "oh yeah, I have Street fighter vs. marvel for my ps2" and "I can't believe how rare marvel and xmen got, i used to play it all the time" and a bunch of other wrong titles. I can't stand when people B.S. so horribly...BSing about stuff to be friendly is fine, but when you are blatantly wrong, it's insulting. I don't care if they don't know what a game is called, but if they can't even hold a conversation, that's pretty sad....

--Ebayers price their items based on how Gamestop prices theirs. that's right, gamestop secretly controls the ebay market. :rofl:

--if it at first a game is too refurbished and will never work again, try refurbishing it some more with the game doctor, for another fucking 20 minutes, and it might work again.

--if you ask someone 19 times to pre-order and they say "no," you should ask another time, they might just say "yes." I literally get hounded and coerced.

--oh and if that person has to get really firm with you because you've asked too much, give them a really snotty retort.


[/rant over]


good thing I don't plan on buying any more games over the summer :)
 
[quote name='Apossum']Anyone else have a shop that they don't like being a "regular" at? I just moved and have been frequenting this one Gamestop and am about done going there...

Various things I've learned and experienced in a few visits to this place:

--the game doctor is the best thing since sliced bread and no returns will be accepted until the game is game-doctored for 20 minutes, brought home and tried out again.

--Xenosaga sells for $100 on ebay

--EVERYBODY has pre-ordered Street Fighter Alpha Anthology and I should pre-order now because the game WILL be rare and IMPOSSIBLE to find.

--People pleasers suck ass. I went to return a scratched copy of MvC2, which they disc doctored and would not take back. they called it about a million different wrong names while doing this: "oh yeah, I have Street fighter vs. marvel for my ps2" and "I can't believe how rare marvel and xmen got, i used to play it all the time" and a bunch of other wrong titles. I can't stand when people B.S. so horribly...BSing about stuff to be friendly is fine, but when you are blatantly wrong, it's insulting. I don't care if they don't know what a game is called, but if they can't even hold a conversation, that's pretty sad....

--Ebayers price their items based on how Gamestop prices theirs. that's right, gamestop secretly controls the ebay market. :rofl:

--if it at first a game is too refurbished and will never work again, try refurbishing it some more with the game doctor, for another fucking 20 minutes, and it might work again.

--if you ask someone 19 times to pre-order and they say "no," you should ask another time, they might just say "yes." I literally get hounded and coerced.

--oh and if that person has to get really firm with you because you've asked too much, give them a really snotty retort.


[/rant over]


good thing I don't plan on buying any more games over the summer :)[/QUOTE]

Wow, what a shitty work base at that store. They actually use GameDoctors there?

Ugh.
 
[quote name='Kuros']Wow, what a shitty work base at that store. They actually use GameDoctors there?

Ugh.[/QUOTE]

they are in love with the damn thing.
 
[quote name='Apossum']they are in love with the damn thing.[/QUOTE]

I wanna pimpslap them. GameDoctors suck, everyone at my store knows it.
 
Luckily, I go to an indy shop where the owner has not one but 2 resurfacing machines.

Though sadly, his new one just started acting up shortly after he got it.

He USED to resurface discs for free, but now charges the Gamecrazy price of $2-3.

And cjclifford, I was being sarcastic. It just goes to show that some stores have priorities mixed up.

Either way, I haven't pre ordered a game since State Of Emergency on PS2 and I won't either.

I refuse to lock up even $5 of my $$$$$ on what may turn out to be a giant turd of a glitchy mess.

Sure, I'm looking forward to the MK game coming out in the fall, but I'm not willing to shell out even $39.99 for it at release.

Thanks to CAG and other great finds on my own, I have such a backlog that while you all will be playing the PS4, I'll be just starting to lookin into buying a PS3,XBox 360 and Wii.

Then again, if I didn't spend so much time on CAG looking up all the great deals on games, maybe I'd have more time to play the ones I have already. LOL

Thanks alot for this great site Cheapy.........and to think, I used to pay full price for my games and guides.
 
I was in Gamestop the other day taking advantage of the trade in four games get an extra $10 credit deal. I told the guy I wanted to trade in the 4 games but hadn't specifically told him I knew about the extra $10.

So he starts his rant on the Gamestop card and how great it is, blah blah blah. Then he says "We are running a special today. The card is normally $15 but since you are trading in 4 games I will give you the Gamestop card for only $5."

"So you will give me the extra $10 from the trade in promotion and give me the card for $5?"

The dude looks sheepishly at his feet. "Um...no. Just one or the other."

I understand that these guys are pushed to sell the card, but don't freaking lie to me. Thats not the first time I have had Gamestop employees pull crap like that on me.
 
[quote name='locutus411']I was in Gamestop the other day taking advantage of the trade in four games get an extra $10 credit deal. I told the guy I wanted to trade in the 4 games but hadn't specifically told him I knew about the extra $10.

So he starts his rant on the Gamestop card and how great it is, blah blah blah. Then he says "We are running a special today. The card is normally $15 but since you are trading in 4 games I will give you the Gamestop card for only $5."

"So you will give me the extra $10 from the trade in promotion and give me the card for $5?"

The dude looks sheepishly at his feet. "Um...no. Just one or the other."

I understand that these guys are pushed to sell the card, but don't freaking lie to me. Thats not the first time I have had Gamestop employees pull crap like that on me.[/QUOTE]

How did he lie to you? Everything he said was 100% true.
 
[quote name='Mr Unoriginal']How did he lie to you? Everything he said was 100% true.[/QUOTE]

Sorry if I wasn't clear. He intentionally created the impression that the special they were running was trade in four games, get the Gamespot card for $5. That was, in fact, not the special they were running. He believed I was ignorant of the trade-in promotion and tried to use that ignorance to his advantage by applying my $10 to the Gamestop card rather than informing me that I could spend the extra $10 however I wanted.

Webster defines the verb "lie" as:
1 : to make an untrue statement with intent to deceive
2 : to create a false or misleading impression

So while the individual components of his statements were true, he used them to intentionally create a false or misleading impression. You don't have to make an untrue statement to lie. In fact, many of the best lies are composed of statements that are "100% true."

So that is how he lied to me.
 
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