Meaning? Gonna need some context, because some of us only got 15% and are looking to get that additional 15% discounted.
This is what I got in response to my complaint letter, basically asserting that the sale was a total bait and switch, and that half of the titles included in their pre-order section (linked from the main page) inexplicably are not included in the promotion on the front end, or the back end (i.e. 0% discount).
Hello from Amazon.ca,
I understand your concern regarding 30% promotion for the items you have ordered under order #.
I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstandings thus far.
I see that, a colleague of mine is personally following with this issue with your order and will get back to you via email with the information regarding the promotion on or before June 17, 2014.
We appreciate your patience and understanding.
Once again, I'm truly sorry that we were not able to fulfill your expectations for this level of service. I hope that you will honor us with another opportunity to prove the quality of our service to you in the future.
In addition to a wide selection of items, one of our aims at Amazon.ca is to provide a convenient and efficient service; in this case, we have not met that standard.
Thank you for shopping at Amazon.ca. We look forward to seeing you again soon.