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* * * * - 17 votes

Best Buy $10 Reward Certificates Pre-order Promo.


#7621 Stickboy46   CAG Veteran CAGiversary!   1126 Posts   Joined 9.6 Years Ago  

Stickboy46

Posted 09 June 2016 - 01:33 PM

well, my points havent changed, but it does show that i have $15 in certificates, which is about right if they posted the overwatch cert. rewards. the history doesnt work now, and still cant actually issue a certificate, but baby steps.


Interesting...mine shows $1695 dollars in certs ha! ...

#7622 tearsintherain  

tearsintherain

Posted 09 June 2016 - 01:53 PM

I can't even access my rewards history.  Man, how fucked up must Best Buy IT be if it takes like 3 weeks to move a system like Rewards over to a new platform or whatever.  I think in just about any modern tech company your entire team would get fired if you said anything would take 3-4 weeks and would be unavailable while its happening.



#7623 Murderstorm   CAGiversary! CAGiversary!   343 Posts   Joined 10.2 Years Ago  

Murderstorm

Posted 09 June 2016 - 02:49 PM

It shows I still only have 121 points with nothing at all pending when Ive been buying stuff the whole time. I don't even have the $10 from overwatch



#7624 Stickboy46   CAG Veteran CAGiversary!   1126 Posts   Joined 9.6 Years Ago  

Stickboy46

Posted 09 June 2016 - 02:53 PM

It shows I still only have 121 points with nothing at all pending when Ive been buying stuff the whole time. I don't even have the $10 from overwatch


The system is back up but they said it would take 24 to 72 hours for any points to show up that should have been there while the system was down

#7625 Kojubat   Not a Pokémon CAGiversary!   1877 Posts   Joined 17.4 Years Ago  

Posted 09 June 2016 - 04:28 PM

I can't even access my rewards history.  Man, how fucked up must Best Buy IT be if it takes like 3 weeks to move a system like Rewards over to a new platform or whatever.  I think in just about any modern tech company your entire team would get fired if you said anything would take 3-4 weeks and would be unavailable while its happening.

Working for a major IT company providing services to another major company, I can say while not common, it is also not unusual. The previous system may have been held together with string and bubble gum or built by a third company that no longer exists, and converting the data may be something approaching a manual effort.

 

They don't lose money except in a nebulous "customer service" line item, so it may have been acceptable to do it during a slower time period (not in late November).

 

Obviously, they would prefer not to have it down at all, but sometimes you have no choice if you want to move forward.



#7626 Darby27   Licensed to Dill CAGiversary!   13622 Posts   Joined 8.2 Years Ago  

Posted 09 June 2016 - 04:50 PM

Trade ins now show as just line items, and not as a transaction that you can view.

 

Also all of my pending transactions from after 5/20 have disappeared again.

 

BB needs to get their shit together.



#7627 SpraykwoN   the Chef CAGiversary!   4044 Posts   Joined 7.6 Years Ago  

Posted 09 June 2016 - 04:51 PM

Still haven't gotten my pre-order Cert for Overwatch.  Anyone else still waiting on theirs?  Never taken this long before, for me at least.



#7628 Kotor15   Banned Banned   3099 Posts   Joined 6.3 Years Ago  

Posted 09 June 2016 - 04:55 PM

Holy shit, 5th time on just this page. Reading is a lot harder than I imagined.

#7629 DietKFC   I pay $60 for Kingdom Hearts Demos CAGiversary!   959 Posts   Joined 10.5 Years Ago  

Posted 09 June 2016 - 04:55 PM

Still haven't gotten my pre-order Cert for Overwatch.  Anyone else still waiting on theirs?  Never taken this long before, for me at least.

Right here. Been thinking about emailing them about it, but I'll wait a little more.



#7630 Kotor15   Banned Banned   3099 Posts   Joined 6.3 Years Ago  

Posted 09 June 2016 - 04:56 PM

6th!!!

#7631 Stickboy46   CAG Veteran CAGiversary!   1126 Posts   Joined 9.6 Years Ago  

Stickboy46

Posted 09 June 2016 - 05:50 PM

6th!!!


It's amazing... Been answered multiple times. If people just stop being lazy

#7632 SpraykwoN   the Chef CAGiversary!   4044 Posts   Joined 7.6 Years Ago  

Posted 09 June 2016 - 05:59 PM

Right here. Been thinking about emailing them about it, but I'll wait a little more.

I posted a follow up to my original post on the Best Buy forums.  Dude told me to wait until June 13th, since that would be the 20-day mark.  So looks like I gotta wait until Monday.  Smh...



#7633 Geco17   CAGiversary! CAGiversary!   2877 Posts   Joined 9.5 Years Ago  

Posted 09 June 2016 - 06:08 PM

Just an update on my end. Anyone who has gotten that "Account is transferring" for their MyBB account, mine is finally done. It said that for the past 3-4 weeks. My transactions, including Overwatch were pending before I checked it today. Now they are gone.

 

So I'm guessing all the previous information prior to the move has transferred, but my most recent purchases have not. Just wanted to post in case anyone else was wondering how long that "Transfer" took.



#7634 Mostly Human   Turtle Soup CAGiversary!   1200 Posts   Joined 8.9 Years Ago  

Mostly Human

Posted 09 June 2016 - 06:23 PM

I can't even access my rewards history.  Man, how fucked up must Best Buy IT be if it takes like 3 weeks to move a system like Rewards over to a new platform or whatever.  I think in just about any modern tech company your entire team would get fired if you said anything would take 3-4 weeks and would be unavailable while its happening.

Y2K hit Best Buy a few years late it seems.



#7635 SukhShanti  

SukhShanti

Posted 09 June 2016 - 06:32 PM

Has anyone else not received their $10 reward certificate for Overwatch?

 

I checked through this entire thread and didn't see anyone post about it.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

:rofl: :rofl: :rofl: :rofl: :rofl: :rofl:



#7636 defpally   CAGiversary! CAGiversary!   2296 Posts   Joined 11.3 Years Ago  

defpally

Posted 09 June 2016 - 07:08 PM

Y2K hit Best Buy a few years late it seems.

They almost certainly did not provide enough people to the team.  Or maybe they went cheap and outsourced the development.  This is what happens when a company does not consider something a priority, and giving people their reward money promptly is likely not high on their charts, especially since it is summer and it is less likely to be noticed.



#7637 Bezerker   Bezerker Barrage! CAGiversary!   7092 Posts   Joined 16.0 Years Ago  

Posted 09 June 2016 - 10:32 PM

Has anyone else not received their $10 reward certificate for Overwatch?

 

I checked through this entire thread and didn't see anyone post about it.

Well, today is the 20th day so I guess they still have a few more hours.



#7638 Larry Davis   It's All Smooth Sailing From Here On Out CAGiversary!   2863 Posts   Joined 6.6 Years Ago  

Larry Davis

Posted 10 June 2016 - 11:46 AM

Just an update on my end. Anyone who has gotten that "Account is transferring" for their MyBB account, mine is finally done. It said that for the past 3-4 weeks. My transactions, including Overwatch were pending before I checked it today. Now they are gone.

 

So I'm guessing all the previous information prior to the move has transferred, but my most recent purchases have not. Just wanted to post in case anyone else was wondering how long that "Transfer" took.

Aye, mine finished too but there's nothing listed as pending for Overwatch now. I think it might have been lost in this dumbass move.



#7639 Kevlar338   CAG Veteran CAGiversary!   1161 Posts   Joined 8.9 Years Ago  

Posted 10 June 2016 - 01:42 PM

Cashing out certificates is finally back up.

#7640 JohnnyCage   CAG in Training CAGiversary!   1247 Posts   Joined 8.9 Years Ago  

JohnnyCage

Posted 11 June 2016 - 11:55 AM

Still haven't gotten my $10 cert for OW. Should I call Best Buy?



#7641 walletandgromice   CAGiversary! CAGiversary!   1476 Posts   Joined 14.6 Years Ago  

walletandgromice

Posted 11 June 2016 - 12:07 PM

Still haven't gotten my $10 cert for OW. Should I call Best Buy?


I'm missing Overwatch, a bunch of reviews, and some other purchases. My reward history is missing everything after May 30th. Maybe yours is similar?

#7642 JohnnyCage   CAG in Training CAGiversary!   1247 Posts   Joined 8.9 Years Ago  

JohnnyCage

Posted 11 June 2016 - 12:58 PM

I'm missing Overwatch, a bunch of reviews, and some other purchases. My reward history is missing everything after May 30th. Maybe yours is similar?

I see Overwatch in my rewards history where I got 94 points but nothing about the $10 cert.



#7643 philmcfly   CAGiversary! CAGiversary!   417 Posts   Joined 16.1 Years Ago  

Posted 11 June 2016 - 01:21 PM

I also see nothing past May 18.  I'm guessing their crappy DB is still trying to catch up.  I didn't even expect our points to come back for another week or 2.



#7644 stryker   CAGiversary! CAGiversary!   545 Posts   Joined 16.4 Years Ago  

Posted 11 June 2016 - 03:21 PM

I've made seven purchases totaling $1000+ in the last 2-3 weeks.  It was showing pending for my latest purchases, but disappeared when the ability to print certs came back online.  I'll wait til the end of the month to contact Best Buy.



#7645 chicagocubsfan   CAGiversary! CAGiversary!   1509 Posts   Joined 10.1 Years Ago  

chicagocubsfan

Posted 11 June 2016 - 04:42 PM

Nothing yet for Overwatch. Hope it clears up before Doom is not on sale anymore.

#7646 n64warzone   CAG Veteran CAGiversary!   301 Posts   Joined 11.7 Years Ago  

n64warzone

Posted 11 June 2016 - 04:58 PM

have same problem everything after may 18th isn't showing up in history and i preordered over watch too and hopefully get the points soon. Kind of annoying.

 

I also bought other items that were expensive so they better comeback and haven't disappeared.



#7647 chnandler_bong   Unofficial CAG Headless Mad Comber of Comb Mountain CAGiversary!   11634 Posts   Joined 10.8 Years Ago  

chnandler_bong

Posted 11 June 2016 - 11:52 PM

I wonder, has this issue with Best Buy's points system affected anyone from adding a purchase to their account after the fact?

#7648 FissFiss   Meow CAGiversary!   8667 Posts   Joined 8.5 Years Ago  

Posted 11 June 2016 - 11:57 PM

I see Overwatch in my rewards history where I got 94 points but nothing about the $10 cert.

Same here

 

and nothing for a shitload of other purchases.  Missing about $25



#7649 Saix_XIII   Video Game Addict CAGiversary!   6737 Posts   Joined 15.7 Years Ago  

Posted 12 June 2016 - 05:52 AM

HOLY CRAP!!!!!!!! FF15 WAS ADDED TO THE PREORDER BONUS!

 

 

http://www.bestbuy.c...cat748302046267



#7650 iduncurr   McNubbin CAGiversary!   2796 Posts   Joined 9.4 Years Ago  

Posted 12 June 2016 - 05:55 AM

HOLY CRAP!!!!!!!! FF15 WAS ADDED TO THE PREORDER BONUS!

 

 

http://www.bestbuy.c...cat748302046267

Amazon pre-order canceled. Deluxe Edition here i come!  :D/