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Gamestop Pro Days 11.10 - 11.12


#451 dieselsoccer  

dieselsoccer

Posted 15 November 2017 - 07:02 PM

Was it automatically put back on your trade card or did you have to contact them?

Mine was automatic. Happened within a day of my orders being closed.



#452 asspickle   Scandinavian King CAGiversary!   1945 Posts   Joined 5.6 Years Ago  

Posted 15 November 2017 - 07:11 PM

Was it automatically put back on your trade card or did you have to contact them?

I contacted them a few days ago.



#453 United_Korea   Gunpla Addict CAGiversary!   1081 Posts   Joined 10.9 Years Ago  

United_Korea

Posted 15 November 2017 - 07:17 PM

Do the discount codes from the cancellation have an expiration date?


Final Fantasy XV is the most disappointing game ever made.


#454 kill3r7   MiNd ThE GaP CAGiversary!   4603 Posts   Joined 12.9 Years Ago  

Posted 15 November 2017 - 08:19 PM

Any word on when their BF Ad might drop? It seems really late in the game even for GS.
Xecutioner
CML

#455 dontBlink86  

dontBlink86

Posted 15 November 2017 - 08:21 PM

Any word on when their BF Ad might drop? It seems really late in the game even for GS.


Wonder if their rental service being suspended caused a delay?

#456 ihadmail  

Posted 15 November 2017 - 10:05 PM


My orders arrived. A bunch of WOFF day one all sealed.

Any word on when their BF Ad might drop? It seems really late in the game even for GS.

  

Wonder if their rental service being suspended caused a delay?


Yes. They had the weekly ad and holiday guide (BF ad) printed and ready. Then they cancelled power pass which was advertised in both of them. They issued an order to stores to destroy both ads.

#457 gldndomer  

Posted 16 November 2017 - 01:53 AM

My 111.20lb mail-order brides turned out to be 3 copies of X1 FFXV and PS4 KH1.5+2.5.

 

Disappointing.



#458 dinovelvet   CAGiversary! CAGiversary!   3556 Posts   Joined 14.5 Years Ago  

dinovelvet

Posted 16 November 2017 - 02:00 AM

Any word on when their BF Ad might drop? It seems really late in the game even for GS.

We're almost a week away from BF! People have already planned their shopping, GS is looking pretty stupid right now. I'm hoping maybe the delay forces them to put out some spectacular deals. Ha, yeah.



#459 baboonfreak   CAG Veteran CAGiversary!   970 Posts   Joined 7.8 Years Ago  

baboonfreak

Posted 16 November 2017 - 03:10 AM

My 111.20lb mail-order brides turned out to be 3 copies of X1 FFXV and PS4 KH1.5+2.5.

 

Disappointing.

Yeah for UPS the weight can be off like that on a regular basis. My package showed 111.20 lb as well but had 3 games.



#460 RetroRevo   Hiya friends! CAGiversary!   45 Posts   Joined 6.8 Years Ago  

Posted 16 November 2017 - 05:24 PM

my order is in transit now :)

 

edit: got them now


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#461 Kurosaki-san   Steelbook Collector CAGiversary!   1133 Posts   Joined 8.6 Years Ago  

Kurosaki-san

Posted 17 November 2017 - 09:18 AM

WOFF came in with a invoice for $4.99, however I wasn't charged for this one either..... 


Up for trade/sell:

Xbox Credit $45

Lawbreakers (PS4 Digital Code)

Check my trade thread for full list of offers! (Updated 8/19)

 


#462 Sayu Kween   Occasionally Helpful CAGiversary!   70 Posts   Joined 2.4 Years Ago  

Sayu Kween

Posted 17 November 2017 - 09:50 AM

Do the discount codes from the cancellation have an expiration date?

The email I got said "Offer is Online only and while supplies last", which to me implies that it does indeed have a expiration date. I'm sure it'll last at least through Black Friday and Cyber Monday, but I wouldn't want to wait too long to use it, as who knows how long it'll remain valid.

Though, I don't know if you'd be able to use it during the sales, as the other fine print reads "Not valid with other offers. Not valid on consoles, pre-orders, bundles, special editions, gift cards or DLC."

Still, I was able to get a $20 PSN code for $10, so it's hard to say for sure when and what it will work on exactly.



#463 FlawlesslyFatal   $15 or less CAGiversary!   704 Posts   Joined 5.4 Years Ago  

FlawlesslyFatal

Posted 17 November 2017 - 04:16 PM

my USPS tracking finally updated, can't wait to see how many glitch games am I getting

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#464 asspickle   Scandinavian King CAGiversary!   1945 Posts   Joined 5.6 Years Ago  

Posted 17 November 2017 - 04:17 PM

my USPS tracking finally updated, can't wait to see how many glitch games am I getting

Sent from my SM-N900 using Tapatalk

Same!



#465 FlawlesslyFatal   $15 or less CAGiversary!   704 Posts   Joined 5.4 Years Ago  

FlawlesslyFatal

Posted 17 November 2017 - 07:20 PM

only KH arrived, loosely sealed (resealed?) Packing slip shows $25, but Paypal still have $10.XX pending. My order still "Open", so I guess there still a chance HZD and FH could still ship?

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#466 asspickle   Scandinavian King CAGiversary!   1945 Posts   Joined 5.6 Years Ago  

Posted 17 November 2017 - 07:43 PM

only KH arrived, loosely sealed (resealed?) Packing slip shows $25, but Paypal still have $10.XX pending. My order still "Open", so I guess there still a chance HZD and FH could still ship?

Sent from my SM-N900 using Tapatalk

If the orders are still open there's a chance they might ship. I got 2 KH and a World of FF. Im gonna try and return one KH for the full $25 since that's what it says i paid on the packing slip.



#467 TooLegitToQuit  

TooLegitToQuit

Posted 19 November 2017 - 04:19 PM

 

 

 

I also called via 2 phones simultaneously and because of varied hold times, I was able to speak with 2 different people. One said he would call me back because he needed to hear back from someone he was escalating the issue to. The other said I had to wait at least 24 hours before anything could be done as the system doesn't allow them to expedite removing the pending charges for cancelled orders. Both reps said that they don't charge for orders not shipped (despite this not being true for gift cards/trade credit) and both checked the balances for the gift cards that I provided them.

 

I think that this is important to note: Every gift card/trade credit balance displays accurately (as if it was refunded) on their end. The balance checker on GameStop.com, and trying to place a new order using a card say otherwise. Due to this discrepancy, I found it difficult to get them to believe my money has not been refunded. Both eventually understood what I was saying, but neither offered a solution like you got.

 

What advice can you offer those of us who still have a problem? Thanks in advance!

 

 

Just to provide an update, I never got my trade credit back. I had to call customer service once again and provide all of my order #s and then they released the funds that had not been refunded. Such a pain that they do not have an adequate system to handle this situation correctly.



#468 TooLegitToQuit  

TooLegitToQuit

Posted 19 November 2017 - 04:21 PM

WOFF came in with a invoice for $4.99, however I wasn't charged for this one either..... 

 

I know someone who had the exact same thing happen with this game. He had just ordered 1 using PayPal.



#469 ihadmail  

Posted 19 November 2017 - 04:33 PM

I know someone who had the exact same thing happen with this game. He had just ordered 1 using PayPal.


I played my copy for a while. It turns out your friend paid too much in my opinion. I definitely paid about $5 too much.

#470 TooLegitToQuit  

TooLegitToQuit

Posted 19 November 2017 - 04:41 PM

I played my copy for a while. It turns out your friend paid too much in my opinion. I definitely paid about $5 too much.

 

Well he actually got paid for the game in a sense haha. No charge + some rewards points for the purchase (I would assume).

 

I wish that mine had made it through the cracks, but all my items were fully cancelled and not shipped. Still have my $10 codes to use though :)



#471 asspickle   Scandinavian King CAGiversary!   1945 Posts   Joined 5.6 Years Ago  

Posted 19 November 2017 - 04:56 PM

Returned one KH and got $27 on a gift card back, gonna buy The Evil Within when it goes on sale on BF. Thanks GS!