[quote name='Robobandit']Ought to do a little more
research before jumping on a deal.. hopefully you won't get burned.[/QUOTE]
bear in mind that resellerratings is primarily a PC part reseller resource.
Also bear in mind that there are only SEVEN reviews/ratings that figure is coming from, and they are ALL over 2 years old. (July 2003).
I've ordered from them without a problem, and considering they're one of the indexed sites on dvdpricesearch, I consider them reputable. Every company is going to have a few customers fall through the cracks, but having no complaints filed about them in 2 years (and two of them on the same day, which sounds suspicious).
Take that site with a grain of salt.
This is a more realistic review site:
http://www.bizrate.com/ratings_guide/cust_reviews__mid--603,prerd--1.html
"Over 25,000 customers have rated this store since 2000
Overall Rating Summary
Past Week Past Month Past 3 Months
Positive 77% 81% 82%
Neutral — 4% 3%
Negative 23% 15% 15%"
it sounds like 4 out of 5 people are satisfied, and 80% positive rating is really good, considering the only time most people want to give opinions of stores they're ordering from is when they've had a BAD experience. Nobody says anything when they're happy.