I feel like you should be able to call them to credit back the shipping charge after they ship. They just can't credit back something that hasn't been charged at this point or modify the order.
While that may be the case, Google and Apple have replaced my phone when just calling. They were handing out free Nexus 5 replacements for any reason years back and they replaced my brand new Pixel 3 when I dropped it and broke it Day 1. Apple took back my iPhone SE three months after I bought...
Astral Chain Limited Edition is currently up for pre-order on Amazon.co.uk if anyone else wants to try to get it to ship. I read on reddit some are being cancelled.
https://www.amazon.co.uk/Astral-Chain-Limited-Nintendo-Switch/dp/B07T4Q3JSX/ref=olp_product_details?_encoding=UTF8&me=A3P5ROKL5A1OLE
AMEX has an offer that you get a credit for $30 if you buy $300 at Bestbuy valid until December 31,2018. It wont be available for all accounts but it was on mine. It might not work with giftcards online though.
lol what? That was my only complaint about the game (the boss being too easy). I can't wait for a new BG&E. I was one of my favorite games last gen and I will buy it ASAP!