This is not neccassary but I was needing to vent somewhere. So heres the story.
Nov 22 - Setup, put in PDZ, freezes 5 min into playing
Nov 24 - Exchanged PDZ, no changes
Nov 29 - call MS, get box overnighted
Nov 30 - shipped to repair center
Dec 1 - received at repair center
Dec 3 - repaired...