Has anyone here ordered this bundle from them?
http://www.amazon.com/Fast-Furious-Blu-ray-Digital-UltraViolet/dp/B00BFZBMDS/ref=sr_1_3?ie=UTF8&qid=1386178025&sr=8-3&keywords=Fast+and+The+Furious+bluray
I ordered this bundle as part of my black friday shopping and received it today.
Prior to ordering, I contacted Amazon, because I noticed that the product had some bad reviews on the packaging (which I assume was Amazon's doing)
Apparently, they were taping the movies together, and shrink wrapping them. I was assured by the CSR, that it shouldn't be that way anymore, but if for some reason it was I could return it or replace it.
Sure enough, when I got it today, they were taped together. I was extremely careful (or so I thought) and removed one side of the tape just fine. The other side I wasn't so lucky, and it took off some of the artwork on the sides and completly ripped number IV's slip cover on the side.
So I called Amazon, and the lady claims to have put in some sort of packaging feedback. I asked if I could find out the outcome of this feedback before replacing the order, which I was told I couldn't. I asked if there anyway to contact the warehouse, and again was told no. I find it extremely odd that they aren't allowed to contact the warehouse and find out any information
She went ahead and processed a replacement, but I'm worried it's going to be taped as well. Does anyone who has gotten this set have any advice for removing the tape and not damaging the movies?
http://www.amazon.com/Fast-Furious-Blu-ray-Digital-UltraViolet/dp/B00BFZBMDS/ref=sr_1_3?ie=UTF8&qid=1386178025&sr=8-3&keywords=Fast+and+The+Furious+bluray
I ordered this bundle as part of my black friday shopping and received it today.
Prior to ordering, I contacted Amazon, because I noticed that the product had some bad reviews on the packaging (which I assume was Amazon's doing)
Apparently, they were taping the movies together, and shrink wrapping them. I was assured by the CSR, that it shouldn't be that way anymore, but if for some reason it was I could return it or replace it.
Sure enough, when I got it today, they were taped together. I was extremely careful (or so I thought) and removed one side of the tape just fine. The other side I wasn't so lucky, and it took off some of the artwork on the sides and completly ripped number IV's slip cover on the side.
So I called Amazon, and the lady claims to have put in some sort of packaging feedback. I asked if I could find out the outcome of this feedback before replacing the order, which I was told I couldn't. I asked if there anyway to contact the warehouse, and again was told no. I find it extremely odd that they aren't allowed to contact the warehouse and find out any information
She went ahead and processed a replacement, but I'm worried it's going to be taped as well. Does anyone who has gotten this set have any advice for removing the tape and not damaging the movies?