Amazon PCDD - Important Update New Community Manager Incoming!

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Hey CAGS,

I’ve got some news I’m both excited and sad to share with you at the same time. I’ll be leaving the Digital Video Games team in Mid-March to join the marketing team for Amazon.com’s Loyalty and Rewards program, Amazon Coins. My boss and I have talked extensively about how to maintain and continue our presence here and across the other communities we’ve created in the past couple of years. To that end I’d like to introduce you to Josh, who take over monitoring, updating, and responding to this thread. Josh will be ramping up over the next couple of weeks, he  will be posting shortly to introduce himself.

Now that the “what’s going on” part of the message is out of the way I want to tell you all how much I love CAG and the posters here. This was the first community I joined when I started this job (anyone still remember that first thread?) and all of you have had a huge hand in shaping how we think about and execute Community Development and Management here at Amazon, which has in turn shaped my career these last two and a half years.

I started to write out a section calling out the regular posters and realized the list would be both overly long and incomplete at the same time. Instead I’d like to thank you all again, you all have my deep and sincere gratitude. I’ll still be around and my gaming accounts aren’t going anywhere so feel free to hit me up anytime you want to chat. I’ll probably still hang out in the thread too :).

Thanks again everyone, let me or Josh know if you have any questions!

The Indie Store has launched!
Amazon.com is launching a storefront dedicated to supporting and promoting PC/Mac/Web-based Indie Games. Our Digital Video Games team is a small group of passionate gamers and we’re all really excited to help Indie developers reach more customers quickly by providing a quick and simple process for bringing their games to market. Additionally we’ll be supporting the Indie Store with a ton of promotions, both at and after launch. Many of these promotions are designed to give the developer the opportunity to maximize their revenue. For example, Amazon is forfeiting all royalties from bundle sales and passing them along directly to the developer, we’ve also created an “Indie Spotlight” program to help customers learn more about the games and developers they love. We view the Indie developers as some of the most creative in the industry and we want to help them continue to create new and innovative experience for customers.

Why we are doing this:

  • Allow customers to discover an entirely new category of games on Amazon.com
  • Help developers reach new customers quickly. Our onboarding process is straightforward and we want to sell every Indie game available
  • We want to leverage our strengths to support and help the developers who are driving forward innovation and creativity in the games industry
General Information

Hi CAGs,
I'll be posting deals we're running on Digital Games (PC/Mac, Free to Play, Sony/Microsoft Points/Subs).

I'm also here to answer questions you might have, get you closer to the developers by hosting Q&As, setting up podcasts, live streaming gameplay etc. If I don't respond to a question you have in thread please send me a PM. These ping my email address and make it more likely that I will see your question and respond more quickly.

Cheers,
Tony


FYI. EA Games sold by Amazon will not activate on Steam.
F.A.Q.S.:

1. Does the game I'm buying from Amazon Activate on Steam/Origin/Uplay? What DRM does the game use?

There are two places to identify DRM on a digital video game detail page:

At the top of the page, below the title:

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In the "Product Description" section:

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2. Note on Electronic Arts Games - For the most part, EA games sold on Amazon do not activate on Steam. Most activate on Origin.

3. Note on DRM with limited activations:

Our Policy



4. Sometimes I'll do giveaways.

5. I work with developers and publishers to get fun (or at least what I think is fun) content to share with you all. Here are some examples:

a. Check out the Pax Gameplay videos here: Xcom: Enemy Unknown I played Xcom with Jake, the Creative Director for the game, a few months before the game came out Also, on this page, check out the Q&A, also a community driven event.

b. Check out the interview on this page: Borderlands 2 we did this interview at E3 with Randy Pitchford this year.

c. We've partnered with the ++GoodGames Podcast to feature many of the games we carry. They talk to the developers about the game development process, how the games are conceptualized and managed, all kinds of fun stuff. I'm working on putting together full link list and will update when I have it.

What else do we sell?

Xbox Live Points and Subscriptions:

1600 Microsoft Live Points
4000 Microsoft Live Points
12 Month XBOX Live Subscription
3 Month XBOX Live Subscription]
12 Month + 1 XBOX Live Subscription

PSN+ Subscriptions and PSN Points:

$20 PSN Points
$50 PSN Points
12 Month PSN+ Subscription
3 Month PSN+ Subscription

We also have a Free-2-Play store supported by our GameConnect technology. Gameconnect allows you to link your Amazon.com account with free-2-play and MMO accounts so that you can buy things like in game currency, premium game time/subscriptions, in game items, etc. on Amazon.com using your Amazon.com payment options and have this content delivered directly into your game.

5. Price Matching notes: Generally we do not match international retailers (GMG, Gamersgate, etc) or physical retailers (Best Buy, Newegg.com, etc.)
To check out the Free-2-Play games we offer you can visit our storefront here: Free-2-Play Store

 
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MattZack said:
Tony, redeemed Civilization V gold on steam that was purchased through Amazon and my account shows that it redeemed as Civ. V gold, but it did not redeem the wonders of the ancient world scenario pack that it should have come with. Should I contact steam or amazon?
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Check if "Scenario Pack - Ancient Wonders" is in your dlc listings when you right click and go to the properties. I think theres some screw up with that one specific dlc, saw something about it on the forums. As long as you see ancient wonders in your list you have it, though it may not say you have it in the store.

Im pretty sure I have all of them, i see ancient wonders in my dlc listing, but the store and enhanced steam always say i dont have it

 
MysterD said:
Hmmmm...

Do you think we'll see some of those Community Choice and Flash Sales maybe repeat themselves as Daily Deals later on?
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One example of a game that most likely will be a daily deal is Borderlands 2. It is still a game that sells well on Steam. People are still interested in buying base and also DLC for this game. I would not be surprised to see a daily, but most like still at same discount as when on as community deal.

What would be nice is if daily on Borderlands and Amazon PM, including DLC (as when discounted during community sale and hopefully during a daily).

 
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waabulo said:
One example of a game that most likely will be a daily deal is Borderlands 2. It is still a game that sells well on Steam. People are still interested in buying base and also DLC for this game. I would not be surprised to see a daily, but most like still at same discount as when on as community deal.

What would be nice is if daily on Borderlands and Amazon PM, including DLC (as when discounted during community sale and hopefully during a daily).
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@Waabulo

Thanks for the info.

I already have BL2 (base game).

I'm missing ALL of the DLC's, basically.

 
Given Squeenix's dire straights I'm sure there will eventually be some Sleeping Dogs/Hitman/Tomb Raider whatever bundle on Amazon.  Anyway, price will only go down.

 
ezelkow1 said:
Check if "Scenario Pack - Ancient Wonders" is in your dlc listings when you right click and go to the properties. I think theres some screw up with that one specific dlc, saw something about it on the forums. As long as you see ancient wonders in your list you have it, though it may not say you have it in the store.

Im pretty sure I have all of them, i see ancient wonders in my dlc listing, but the store and enhanced steam always say i dont have it
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You are right it is there, but enhanced steam and steam don't show that I have it. Thanks.

 
Mooby said:
Given Squeenix's dire straights I'm sure there will eventually be some Sleeping Dogs/Hitman/Tomb Raider whatever bundle on Amazon. Anyway, price will only go down.
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Mooby, you are correct, as this could be a possible winter sale amazon bundle. In general all these types of games will go down. If only we had the time to play all of these wonderful games.

 
unveilmyeyes said:
Hi T-Money - Scribblenauts was originally PMed from 20 to 5 but its back to 20 now although steam still has for 5. Any chance of pm again?
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It was a glitch (24 hour sale instead of 48 hour sale), it's already in the process of being fixed.

 
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I was wondering if the Walking Dead qualified as an indie game on amazon's promo and if I would be getting the free games promo if I purchased that?

 
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Hi Tony

I read last few pages and all posts about CAG bundle1 and CAG bundle2 were ignored. So any news about that ?

 
Autosaver said:
It's entirely possible indie devs worked under Microsoft to put out games. I think Castle Crashers was one of them.
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They did, I know, but I just find it silly to call a game "indie" when it's supported, endorsed, and marketed by one of the biggest companies in the world.

 
I entered "Gooncave" as a promotional code but then didn't finish checkout (changed my mind). Now every time I try to checkout it automatically applies the code. I would really like to buy the Ticket to Ride DLC but I don't want to waste the Gooncave coupon on a $2 game. Does anybody know how to remove the promo from your cart without using it?

 
Idiotekque said:
They did, I know, but I just find it silly to call a game "indie" when it's supported, endorsed, and marketed by one of the biggest companies in the world.
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But indie is cool... and they want to be cool, so they jump on the indie bandwagon too. I mean they've got Uncle Fester Steve Balmer.

 
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RColaUAB said:
I entered "Gooncave" as a promotional code but then didn't finish checkout (changed my mind). Now every time I try to checkout it automatically applies the code. I would really like to buy the Ticket to Ride DLC but I don't want to waste the Gooncave coupon on a $2 game. Does anybody know how to remove the promo from your cart without using it?
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Maybe clearing your cache/cookies will work? Don't know for sure, but it's worth a shot.

 
Was just checking this out and added The Walking Dead for the heck of it, and it is giving me a $5 promo off the order, I can't tell what it's from, is there a way to see?

I tried with another Amazon account and it didn't give it to me, and it's not a gift card, it's a promo

Weird, I have a software/video game credit for $5 but I have no idea where I got it from

 
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Can we expect to see the LEGO bundle you've supposedly got during Steam Sale Tony? And any chance you can tell us what's different about it from the Hairy Batman pack?

 
Glass_Ghost_0 said:
Was just checking this out and added The Walking Dead for the heck of it, and it is giving me a $5 promo off the order, I can't tell what it's from, is there a way to see?

I tried with another Amazon account and it didn't give it to me, and it's not a gift card, it's a promo

Weird, I have a software/video game credit for $5 but I have no idea where I got it from
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I think contacting customer service is the only way to get that information. For all the awesomeness that is Amazon, it's funny how promo credit info is a shot in the dark.

 
theemadgamer said:
I think contacting customer service is the only way to get that information. For all the awesomeness that is Amazon, it's funny how promo credit info is a shot in the dark.
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Well I found out how to see how much promo credit you have, but like I said, I have no idea where I got the $5 software/video game credit from, but it got me The Walking Dead for free, so I'm not gonna argue

 
Idiotekque said:
They did, I know, but I just find it silly to call a game "indie" when it's supported, endorsed, and marketed by one of the biggest companies in the world.
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It comes down to its development. It's indie if the publisher had no say due to not funding its design and development. But indie devs often then seek publishers for the marketing and support. Many indie games have small publishers like Meridian 4 and no-one bats an eyelid but people get upset when big publishers do the same thing for some reason.

A friend of mine has his indie game with a subsidiary of EA and all they do is handle the distribution, marketing and support for him. They had no involvement at all until the game was finished. He developed the game his bedroom, with help from someone else for the sound. It doesn't get much more indie!

And for this, the publishers take a cut of the sales. It's not much different to what Steam do. It's just another layer of someone selling your game and taking their cut.

 
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