Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Click to expand...
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Either you guys get moody people who grade your trade-ins or I'm lucky, because I've rarely ever had anything downgraded (maybe once or twice out of 40-50 trade-ins) when I tell them not to send them back. :???:
 
[quote name='DudeImGodly']I sent in my HP Touchpad, marked it as Like New, I'd say in reality it's Very Good. I sent it in with OG box, and charger, it's been completely wiped, there's litterally nothing wrong except surface scratches on the back. So I get the order processed and I mark it as Do Not Return thinking worst case scenario they'll mark it as good. Because at worst it's in very good condition if they still had it.

It gets marked down all the way to acceptable. It doesn't even make sense. Last time I allow them to downgrade anything.[/QUOTE]

Why would you trade in your touchpad? How much did you get for it?
 
[quote name='kilik64']Why would you trade in your touchpad? How much did you get for it?[/QUOTE]

Why would he trade in his touchpad? Uhhh because it's his and he wanted the amount they were offering for it and didn't think this would happen is a pretty safe bet :drool:

Got my GoW Ascension CE accepted as Good for $65, and had the $20 applied.

I also traded in Tomb Raider (originally traded for the $20 promo, but it didn't apply so I just did it with GoW) + Mario Kart 64 and Super Mario 64 for about $56 total, I was credited for TR but the Mario games are still pending, i'm gonna guess they're not gonna want them, even though they work great and fit the Acceptable condition. Last time they were rejected and returned, I heard them all make a little rattling noise :roll: (I contacted them and was credited $8 though, wanted to try my chances again).
 
I've heard some people having trouble getting the $20 promo credit applied. I didn't receive it at first so I shot Amazon an email and within 2 hours I got a response apologizing and saying they added it. Low and behold, it was there. Amazed by how quickly they settled everything.
 
[quote name='kilik64']Why would you trade in your touchpad? How much did you get for it?[/QUOTE]
32GB is $125 (LN), $106 (VG), $35 (A). I'm tempted to send mine in. $106 would be nice.
 
I can't find the thread from last week that talked about a $20 bonus for Amazon video game trade-ins. I did the trade-in, but in true Amazon fashion, details about that bonus are completely hidden. Luckily I can see a "Promo" when I go to check out, so I at least know that I have it. Can anyone tell me when the bonus expires?
 
[quote name='WNYX585AM']I can't find the thread from last week that talked about a $20 bonus for Amazon video game trade-ins. I did the trade-in, but in true Amazon fashion, details about that bonus are completely hidden. Luckily I can see a "Promo" when I go to check out, so I at least know that I have it. Can anyone tell me when the bonus expires?[/QUOTE]
http://www.cheapassgamer.com/forums/showthread.php?t=342158
 
[quote name='DudeImGodly']I sent in my HP Touchpad, marked it as Like New, I'd say in reality it's Very Good.
It gets marked down all the way to acceptable. It doesn't even make sense. Last time I allow them to downgrade anything.[/QUOTE]
Never let them downgrade your trade-ins unless you find the acceptable price acceptable. This is especially true for higher trade-in items as they're a higher risk, so they tend to be more picky. This is also true for wrongly graded items because they'll look more closely at a product if they feel you're deceiving them. On the flip side, they might just do it because they want a higher profit margin when they sell it...

Anyway, the best practice is to pick the grade you feel is appropriate (but roughly within their guidelines) with returns on rejection, because you'll have more control over the transaction.
 
[quote name='Guerrilla']Never let them downgrade your trade-ins unless you find the acceptable price acceptable. This is especially true for higher trade-in items as they're a higher risk, so they tend to be more picky. This is also true for wrongly graded items because they'll look more closely at a product if they feel you're deceiving them. On the flip side, they might just do it because they want a higher profit margin when they sell it...

Anyway, the best practice is to pick the grade you feel is appropriate (but roughly within their guidelines) with returns on rejection, because you'll have more control over the transaction.[/QUOTE]

Side note: It's also been found that they'll sometimes upgrade condition. I don't think we see it often because I suspect most people always select the best option.
 
[quote name='handsomepete']Side note: It's also been found that they'll sometimes upgrade condition. I don't think we see it often because I suspect most people always select the best option.[/QUOTE]

I sent some PSX games with no artwork and they were upgraded to a higher value. I picked lower cause of missing artwork but the gave me $30 for each game. Guess it depends on who gets your items. This was during the last crazy trade in period where a lot of stuff was $30 trade in.
 
[quote name='Guerrilla']Never let them downgrade your trade-ins unless you find the acceptable price acceptable. This is especially true for higher trade-in items as they're a higher risk, so they tend to be more picky. This is also true for wrongly graded items because they'll look more closely at a product if they feel you're deceiving them. On the flip side, they might just do it because they want a higher profit margin when they sell it...

Anyway, the best practice is to pick the grade you feel is appropriate (but roughly within their guidelines) with returns on rejection, because you'll have more control over the transaction.[/QUOTE]

That's what I do. If they want to downgrade my items they can pay for the return shipping.
 
[quote name='Bumslie']I sent some PSX games with no artwork and they were upgraded to a higher value. I picked lower cause of missing artwork but the gave me $30 for each game. Guess it depends on who gets your items. This was during the last crazy trade in period where a lot of stuff was $30 trade in.[/QUOTE]

Two years ago it seemed like they were much more stingy with what I sent in, lately for me they upgrade everything even if there are noticeable scratches (and chips on a Gamefly bought disc) or holes in the case and such.
 
[quote name='lnknprk']I'm just saying that that's the risk you take with trading in stuff to Amazon. You're also getting angry at customer support for not doing more when there's no issue to really fix. Item was rejected. You will get it sent back. You can keep trying to deal with customer support hoping to at least get them to honor the initial trade in value so that you can attempt to trade it in again, or even better, get some promo credit for your trouble.

I myself have had an item rejected for a BS reason. It was a tablet with a very high trade-in value. Right after I traded it in the trade-in value tanked. I'm talking tanked in terms of how Gears of War: Judgment was 38 bucks one day, then 25 cents the next. Surprise, surprise, they rejected it for the reason "damaged accessory." There was nothing wrong with it when I got it back. It didn't even look like they took anything out of the box to check it. I wouldn't say they have a repuation of rejecting items for no reason, but it happens.[/QUOTE]

I disagree, you should tell him to continually bit*h to amazon CS like a spoiled little princess ... Then one day Amazon will just close and ban his account, and then he probably won't post about how his items was rejected anymore ..
 
[quote name='GBAstar']Would amazon accept the Target sku for injustice?[/QUOTE]

they've been pretty good about accepting per retailer skus lately, but I'd type it in to the search bar anyways.
 
[quote name='kilik64']Why would you trade in your touchpad? How much did you get for it?[/QUOTE]

I paid $100 for it when amazon was willing to PM the firesale price/ and it's been sitting on my shelf ever since.

Rather have the $100 than a tablet I never use. Also, I had an ipad anyway that was given to me, so I didn't really have a use for the touchpad.

$100 LN $85 G $20.75 Acceptable. They downgraded all the way to acceptable.
 
Wow guys, Amazon rejected my Tomb Raider purchase with that reason, "Wrong Platform" when I have only ever had the PS3 version, which is exactly what I traded in.

This is the first time this has ever happened to me. Now I'm on customer chat trying to explain the situation (and providing my order number as proof that I bought the exact same version as the trade-in). We'll see how it goes, but otherwise not only has the trade-in value dropped, but I'm out of the $20 promo video game cred.

*Update:

They accepted my proof of the ordered game (with the right platform). They're making an exception to give me the difference as long as I resubmit the game with the new, lowered trade-in value ($20.60). So basically, they're giving me $33.40 Amazon credit now while I send them in the game again to get the $20.60 (total: $54, which equals the $34 original trade + $20 bonus).

If something like this has happened to any of you guys, make sure to have the Amazon Promo $20 link handy so they know the additional credit: http://www.amazon.com/gp/feature.html/?ie=UTF8&docId=1001102761
Reiterate to them that you made the trade-in within the eligibility period, since the guy didn't know even know anything about the bonus.

Hope that helps.
 
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[quote name='zohar']My trade-in was accepted but I did NOT get the bonus $20 promo credit. :\ Contacted CS.[/QUOTE]

Are you guys confusing Promo Certificate and Promo Credit?

You get a $20 Certificate that's AUTOMATICALLY applied to your account. There is no where for you to check that balance on it. It's automatically applied on your next order of something that is shipped and sold by amazon. It's not an AMZ Giftcard that will show up under your Gift Card Balance.

It also only works on video games.


• Add a qualifying item described in the offer to your Shopping Cart.
• The discount will be applied automatically to your purchase of the qualifying item.
 
My trade-in of Tomb Raider was processed today and the promo showed when I added Infinite to my cart. Now to figure out what I actually want to buy with it....if nothing else I'll use it towards GTA V.
 
[quote name='DudeImGodly']Are you guys confusing Promo Certificate and Promo Credit?

You get a $20 Certificate that's AUTOMATICALLY applied to your account. There is no where for you to check that balance on it. It's automatically applied on your next order of something that is shipped and sold by amazon. It's not an AMZ Giftcard that will show up under your Gift Card Balance.

It also only works on video games.


• Add a qualifying item described in the offer to your Shopping Cart.
• The discount will be applied automatically to your purchase of the qualifying item.[/QUOTE]

Good point, but I've shopped long enough with Amazon to know the difference. I tested this by adding an item to cart. No promo credit. :(
 
[quote name='GamerDude316']My trade-in of Tomb Raider was processed today and the promo showed when I added Infinite to my cart. Now to figure out what I actually want to buy with it....if nothing else I'll use it towards GTA V.[/QUOTE]

Do you ship your artbook and outside case of your tomb raider to amazon?
 
[quote name='kangchousa']FYI... Get $20 Bonus Credit with $20 Worth of Video Game Trade-Ins (4/21 - 4/27)

http://www.amazon.com/gp/feature.html/ref=amb_link_375178082_2?ie=UTF8&docId=1001102761&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-4&pf_rd_r=0N5DG36TEYNMEPF504WH&pf_rd_t=101&pf_rd_p=1535528102&pf_rd_i=979418011$$$$$$$$$$$$$$$$$$$$
Terms and Conditions
To receive the Promotion:
• Initiate a video game trade-in between April 21, 2013 and April 27, 2013.
• If the trade-in is accepted, you will receive a confirmation email.
• Add a qualifying item described in the offer to your Shopping Cart.
• The discount will be applied automatically to your purchase of the qualifying item.

Terms and Conditions:
• The promotion is limited to one per customer. If there is more than one eligible item in your Shopping Cart, the promotion applies to only the lowest priced item.
• The discount is valid until July 31, 2013. Amazon reserves the right to cancel it at any time.
• If your video game trade-in is not submitted in accordance with the instructions, or is not accepted, you are not eligible for the promotion and you will not receive a promotion.
• If you do not purchase the qualifying item when the promotion is in effect, the discount will not apply.
• The promotion applies only to qualifying items sold and shipped by Amazon.com. It does not apply to items sold by other merchants on the Amazon.com web site.
• If you return the qualifying item purchased to obtain the promotional code, we will subtract the value of promotional code from your return credit.
• Does not apply to orders placed with 1-Click. The offer may not be combined with other offers.
• Shipping and handling charges apply to all products.
• Offer good while supplies last.
• Void if copied, transferred, or prohibited.
[/QUOTE]

Thanks!!!!!!!!:D

Got 2 Xbox Vaults for $10 each from Best Buy a while back. Wasn't going to trade at $17.xx, proscrastinated @ $23.80, $23.80 held and you posted this!:applause:

Submitted 1 of them the first day of the deal. Got my $23.80+$20 easy breezy!:bouncy:
 
Not the greatest deal, but I just submitted my Battlefield 3: Premium Edition (360) for $19.00. My laziness paid off when I had it submitted last week for $14.00, but never got around to shipping it.
 
Amazon received my trade-in on Friday, and it still says processing. I wonder if it's because they got a lot of games from that $20 promo. It usually never takes this long.
 
[quote name='whitereflection']Today is Saturday. You think they are going to finish processing in one day? I don't think they work weekends anyway.[/QUOTE]

Only taken a day for my last two trade-ins, but I believe the weekend point is correct.
 
[quote name='zohar']Good point, but I've shopped long enough with Amazon to know the difference. I tested this by adding an item to cart. No promo credit. :([/QUOTE]

I didn't get mine either. Had to email customer service, who took about 5 days to "investigate." After I emailed them again to find out what was going on, they finally gave me a $20 promo.

I'd definitely contact them if you haven't already, because mine wasn't applied automatically and I had traded in $30 worth in one trade-in during the promo period.
 
[quote name='sassylaurie']I know this is in the FAQ, but I was just looking to confirm - sealed games are ok to send in, correct?[/QUOTE]

Yes, I've sent many that way and never had a problem.
 
Ok something weird has been happening to me. Every day since my trade was confirmed, I've received any email from Amazon telling me that my trade has been received and processed. Always the same game, always the same email. They're not adding the funds to my account over and over, just literally sending me the same email every day for about a week now.
 
[quote name='captaintek3304']Ok something weird has been happening to me. Every day since my trade was confirmed, I've received any email from Amazon telling me that my trade has been received and processed. Always the same game, always the same email. They're not adding the funds to my account over and over, just literally sending me the same email every day for about a week now.[/QUOTE]:shock: I thought I was the only one experiencing that. My situation is slightly different, though: it's just regarding one of my recent trades (I've done 5-6 in the past month), and I don't get it every day.

Very, very strange... :whistle2:k
 
[quote name='Vigilante']:shock: I thought I was the only one experiencing that. My situation is slightly different, though: it's just regarding one of my recent trades (I've done 5-6 in the past month), and I don't get it every day.

Very, very strange... :whistle2:k[/QUOTE]

It's just one trade. I've done a lot, but only the one that applied to that promo is causing this. Like I said, I'm not getting anything extra, other than more confirmation emails than I expected.
 
[quote name='captaintek3304']It's just one trade. I've done a lot, but only the one that applied to that promo is causing this. Like I said, I'm not getting anything extra, other than more confirmation emails than I expected.[/QUOTE]Yeah, the one I'm getting is probably the one that qualified for the promo, too. Maybe this is why Amazon doesn't do trade-in promos like that very often...? :lol:
 
quick question:

I'm going to send in my copy of Injustice Gods Among Us (PS3) to Amazon today.

It was purchased from Target so the sku doesn't match the traditional vanilla copy.

How are you guys seeing if non traditional skus match and/or will be accepted?

The sku for the Target version of injustice is:

883929333738

When I type that into the Amazon search bar I get:

http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=aps&field-keywords=883929333738

^ does that mean it'll get accepted or is it still a gamble?
 
[quote name='highoffcoffee496']Does it matter if I'm trading in MAG (non-greatest hits version) when the picture for Amazon trade shows the greatest hit version?[/QUOTE]

Make sure the UPC"s match up. If they don't, you might get the thing sent back to you as Incorrect Item.

That happened to me with AOT: Devil's Cartel. Locked in the trade value on the exact same page as the one I ordered from, Amazon sends it with the WRONG upc code and I send it in, fail, denied and sent back. :cry:

Complained to them on chat and they refunded the game, I'm sending it back to them and I haggled to get $10 of the $20 credit bonus back to me as a hassle for this fiasco.
 
I am extremely upset. I traded in God of War Saga and not only did it take them AGES to send me confirmation on whether or not the trade was accepted, they just rejected it today under the grounds that it was missing the manual. IT DIDN'T EVEN COME WITH A MANUAL. Is there a way to appeal this, or am I just screwed? I have a feeling they just didn't want to give me the extra $20 trade in credit for that promotion, so they were just looking for a way out of it.
 
[quote name='ThusSpokeZarathustra']I am extremely upset. I traded in God of War Saga and not only did it take them AGES to send me confirmation on whether or not the trade was accepted, they just rejected it today under the grounds that it was missing the manual. IT DIDN'T EVEN COME WITH A MANUAL. Is there a way to appeal this, or am I just screwed? I have a feeling they just didn't want to give me the extra $20 trade in credit for that promotion, so they were just looking for a way out of it.[/QUOTE]

I would contact CS and explain what happened, they're usually pretty good in these situations. Also, if the game doesn't come with a manual its a good idea to leave a little note inside stating that fact.
 
[quote name='proKoyeon']took a little over a week, but my FC3 finally got accepted[/QUOTE]

Same with my Tomb Raider.
Got them to accept it with the 34 TIV for both versions.
Had locked them both in before the tank.
 
[quote name='ThusSpokeZarathustra']I am extremely upset. I traded in God of War Saga and not only did it take them AGES to send me confirmation on whether or not the trade was accepted, they just rejected it today under the grounds that it was missing the manual. IT DIDN'T EVEN COME WITH A MANUAL. Is there a way to appeal this, or am I just screwed? I have a feeling they just didn't want to give me the extra $20 trade in credit for that promotion, so they were just looking for a way out of it.[/QUOTE]

When you say it didn't come with a manual, did it at least have any inserts with the seizure warning and whatever? I just sent in a game too without a proper manual, but there was a 4-page insert with the warnings and crap, and an identical one in Spanish or French.
 
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