snookie_wookums
CAGiversary!
Did the whole pre-order thing in May 2009 for access to the beta, which took friggin FOREVER to get to me, but still it was worth it to see how it looked a little early. Also, the $20 reward zone certificate was about to expire, so I figured why not.
Well, come yesterday I figured on checking BestBuy's website to see how things are moving along and when I can expect the game delivered and suprise surprise, my order number comes up with nothing on their website.
Called them to see WTF, and the phone rep says that due to a pricing mistake on their website on July 4 (it was briefly listed for $5 if anyone recalls that), BestBuy cancelled ALL existing pre-orders -- at least 10,000 according to the phone rep. She probably should not have told me that, but I was very calm about the whole thing so she might have overshared. She also sent my reward zone certificate back to my account, which was cool.
Ladies and gentlemen, that's something on the order of a HALF MILLION DOLLARS IN REVENUE that BestBuy flushed down the toilet, because some winner on their website team messed up and forgot to hit the zero button one extra time.
Again, normally I don't give money to Gamestop but after this episode I walked over there and handed them my cash for a non-pre-ordered copy which they happily sold me while giving a tiny bit of lip service to the whole "I really shouldn't be doing this since you didn't pre-order and I will get in trouble if it's not restocked in time" bit. lawlz
Well, come yesterday I figured on checking BestBuy's website to see how things are moving along and when I can expect the game delivered and suprise surprise, my order number comes up with nothing on their website.
Called them to see WTF, and the phone rep says that due to a pricing mistake on their website on July 4 (it was briefly listed for $5 if anyone recalls that), BestBuy cancelled ALL existing pre-orders -- at least 10,000 according to the phone rep. She probably should not have told me that, but I was very calm about the whole thing so she might have overshared. She also sent my reward zone certificate back to my account, which was cool.
Ladies and gentlemen, that's something on the order of a HALF MILLION DOLLARS IN REVENUE that BestBuy flushed down the toilet, because some winner on their website team messed up and forgot to hit the zero button one extra time.
Again, normally I don't give money to Gamestop but after this episode I walked over there and handed them my cash for a non-pre-ordered copy which they happily sold me while giving a tiny bit of lip service to the whole "I really shouldn't be doing this since you didn't pre-order and I will get in trouble if it's not restocked in time" bit. lawlz
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