Follandboy
CAGiversary!
- Feedback
- 27 (100%)
***I understand that Gamefly.com is a sposor of this site and the purpose of this thread is not to tell people not to order from Gamefly.com***
As some of you know, I run a small video game store. Noticing some of the incredible deals at Gamefly.com on used games, I signed up for an account to get free shipping.
I started ordering games after this and typeing in a sparate shipping address for each order on 11-22. These games were already sold and the people who bought them were expecting them in the next 2 or 3 weeks.
After a couple of days and ordering like 40 games, my account gets locked and they tell me to give them a call. So I do.
They tell me that they can not ship out each game to a separte address for some reason or another. After a little haggling, I finally agree for them to ship them all to me and then I would ship them out. I asked if they could give me some sort of discount on these games since they were able to save money on packaging and shipping shipping 40 games in 2 boxes to one address than 40 separate games to 40 separate address. They said no. I then asked if they could atleast send me an evevelope for each game. Again no.
I was a little disappointed. They then said that they would ship the games Fedex and that they would arrive in a couple days.
After a week and a half passed, I started panicing because I have gotten nothing, and I thought it was because noone was ever home to sign for the packages. Becasue of this, I called Fedex like 5 times to try and change the shipping information. They finally told me to get the tracking info.
I called Gamefly.com and they said that they would give me a call back after they find my tracking info.
I never receive a call.
I finally call back after a couple days and after about 3 weeks from my orginal orders. My order total is now up to over 100 games. After a day aftereach separate order, I receive a shipping confirmation email telling me the game is on its way.
Also, Gamefly.com has a polocy that the games will ship within 2 days of the order and most will be recieved in 5 days.
I am told that they were holding all of my games until I was done ordering bwecase they did not want to send me like 10 differnt boxes. They obviously did this to save shipping charges on them. I had a pretty long discussion with the manager there. She would not budge.
Finally about a month latter I get my games. All the while I am getting emails from the people who had bought the games from me as to where they are.
Finally after getting all the games packaged up, I noticed I was shorted 3 games. I then call them up again and they say, "Well, since you signed for them, we cannot do anything about that." I asked if I was spose to open each box and check what games I was getting before signing. "No Comment."
They eventually told me that they wqould give me a call back yesterday with what had happened.
No call.
I am wondering what, if anything, I should do to get justice in this situation? All help is apprecaited.
Thanks Guys
As some of you know, I run a small video game store. Noticing some of the incredible deals at Gamefly.com on used games, I signed up for an account to get free shipping.
I started ordering games after this and typeing in a sparate shipping address for each order on 11-22. These games were already sold and the people who bought them were expecting them in the next 2 or 3 weeks.
After a couple of days and ordering like 40 games, my account gets locked and they tell me to give them a call. So I do.
They tell me that they can not ship out each game to a separte address for some reason or another. After a little haggling, I finally agree for them to ship them all to me and then I would ship them out. I asked if they could give me some sort of discount on these games since they were able to save money on packaging and shipping shipping 40 games in 2 boxes to one address than 40 separate games to 40 separate address. They said no. I then asked if they could atleast send me an evevelope for each game. Again no.
I was a little disappointed. They then said that they would ship the games Fedex and that they would arrive in a couple days.
After a week and a half passed, I started panicing because I have gotten nothing, and I thought it was because noone was ever home to sign for the packages. Becasue of this, I called Fedex like 5 times to try and change the shipping information. They finally told me to get the tracking info.
I called Gamefly.com and they said that they would give me a call back after they find my tracking info.
I never receive a call.
I finally call back after a couple days and after about 3 weeks from my orginal orders. My order total is now up to over 100 games. After a day aftereach separate order, I receive a shipping confirmation email telling me the game is on its way.
Also, Gamefly.com has a polocy that the games will ship within 2 days of the order and most will be recieved in 5 days.
I am told that they were holding all of my games until I was done ordering bwecase they did not want to send me like 10 differnt boxes. They obviously did this to save shipping charges on them. I had a pretty long discussion with the manager there. She would not budge.
Finally about a month latter I get my games. All the while I am getting emails from the people who had bought the games from me as to where they are.
Finally after getting all the games packaged up, I noticed I was shorted 3 games. I then call them up again and they say, "Well, since you signed for them, we cannot do anything about that." I asked if I was spose to open each box and check what games I was getting before signing. "No Comment."
They eventually told me that they wqould give me a call back yesterday with what had happened.
No call.
I am wondering what, if anything, I should do to get justice in this situation? All help is apprecaited.
Thanks Guys