[quote name='donniedroc']I tried my first return/rebuy @ Target, but it was an epic fail. Bought the smaller HP Hogwarts, Hagrid's Hut, and Hogwarts Express for 30% off last Friday. Took them in today (after verifying that they were 75% off at my store), and was told I could return them, but would have to wait...possibly hours, before they would hit the store floor again before rebuying them. D'oh! Asked, politely, for a manager, who gave me the same run around. Left with my product in hand, then went to another store. This store still had all HP @ full price...so no dice.
If I find another store who had them reduced to 75%, are there any tactics I could use to get this actually done, or do I need to stalk the store for hours if I want to return them?[/QUOTE]
You might consider it a "run around" but if they allowed the return and rebuy it would have 2 effects. First it would make tiered markdowns meaningless because everyone could just get the items at the lowest price thus ruining any profit margin for Target. Second, it would have the effect of instead of people clearing out the shelves the day things hit 75%, they would buy it at first markdown, sit on it until it dropped further and then waste the service desk team members' time by making them price adjust every guest when they came in.
I can accept a lot of gripes with Target, particularly being a former team member myself, but it makes perfect business sense for them to deny the return-rebuy.