Official Amazon Trade-In/FAQ 3.1 - READ 1st POST

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handsomepete

handsomepete

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condition stuff seemingly pulled back by amazon, spoilered until I can reorg
Notice 4/14/11: New shenanigans abound! There is now a condition field for all trades - all trades are set to "Good" and may be determined to be worse than that ("Acceptable") or better ("Like New"). During the trade-in confirmation process you may choose whether to have an item in worse condition returned to you or just processed at the lower value. It does appear that this might mean that NORAM will start taking games/consoles without original packaging / manuals / etc which might be beneficial to some.

We'll see how this works out! To be added to the core FAQ after its newness wears off.

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Amazon.com Trade-in Home Page

Welcome to the Official CAG Amazon.com Trade-In Thread

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s new video game trade-in program. The trade-in deal will be updated whenever one is available, and a list of flippable games will be in the second post. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.

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Trade-In(s) of the Day
-= Can be found HERE =-
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Amazon.com Trading Info

Amazon.com Video Game Trade-In Store

Trade-In Procedure

1. Select Games: Games must be in good condition and your trade-in shipment valued at $10 or more
2. Ship Games FREE: Print a shipping label and packing slip, package your games, and ship them
3. Get a Gift Card: An Amazon.com Gift Card will be deposited into your account upon receipt of games
Click to expand...
Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
NorAm International
22 Hampshire Drive
Hudson, NH 03051
Click to expand...
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
Click to expand...
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GENERAL FAQ (Updated 12/10/09)

Can I post question on this thread?
Only if you can't find the answer from below. :lol: And please let me know if it needs to be added to FAQ.

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the upc into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, NorAm International.

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
For UPS Ground
It already provides you with tracking information.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. The address is:
NorAm International
22 Hampshire Dr
Hudson, NH 03051

(This is also an option when submitting your trades)

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip?
Load up any existing order (if you don't have any, check your browser's history), and substitute the transaction ID for the trade-in order you need at the end of the URL.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take?
Usually with no delay, but the longest reported days so far is 4.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it?
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.
It's always better if you trade your non-complete game as an additional credit, not part of the minimum requirement to qualify for the promo.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but NorAm seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can!

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game is the Greatest Hits version, but the one pictured on the site isn’t. Can I still trade it in?
Unless the game in question has two separate versions that trade at different values, sending in a greatest hits version is okay.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of NorAm.

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 months period

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/gamestaq/ebay/whatever.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.

LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit (not the trade-in deal coupon) on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that NORAM can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game, it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

trade-in promo related faq spoilered for history. promos no longer offered by amazon
---- TRADE-IN PROMO RELATED FAQ ---

When do I receive my coupon code for the current trade-in deal, if any?
The Terms of Service states 10 days after Amazon has accepted your games and added credit to your account, but it usually takes 2 to 3 days.

Can I do two different trade-in submissions that add up to the requirements of the current trade-in deal, if any?
No. In order to qualify for any of the trade-in promos, they have to all be in one trade-in submission. You can't add another game later on to make the minimum. However, you can adjust the quantity of the submitted game to make the minimum.

I submitted my trade-in order online, how do I know if I qualified for the current trade-in deal, if any? Is there a confirmation page or e-mail?
No. They will automatically send you a coupon code once they have accepted your shipment of games and credited your account.

Is the trade-in deal coupon in addition to the credit I will receive for my games?
Yes.

Can I trade in DVDs to take advantage of the current trade-in deal?
You may trade in DVDs to add credit to your Amazon account, but they will not be added to the amount you need to qualify for the deal.

Can I take advantage of the current trade-in (if available) promo more than once?
These deals are “One per household” unless stated otherwise. However, you may use a different Amazon account. The credit for your games will be tied to the specific account used for the trade, but the coupon codes for the deals are not.
*However, some people has confirmed that they get multiple coupon by using 1 Amazon account after doing multiple submission.
NOTE: IF YOU SEND MORE THAN 1 SUBMISSION, THE MULTIPLE COUPONS MIGHT COME IN 1 EMAIL, THE CODE IS SEPARATED BY A COMMA.

If the coupon codes aren’t tied to my account, can I use more than one coupon on my next purchase?
No. Unless stated otherwise in the promo details, these coupons cannot be combined with other offers or promotions.

So if they reject one of my games, am I disqualified from the current trade-in deal, if any?
Unfortunately yes. The best suggestion for trading in games is to trade in $10-$20 more than the minimum for the deal. By doing so, you will still qualify for the promo even if one or two games get rejected.

Can I use the trade-in deal coupon on preorders?
Yes.

What happen to the Coupon code if I cancel the preorder?
The coupon code will stay with your account. It will be applied automatically at check-out as long as the coupon is not expired.

Can I use the trade-in deal coupon when shopping from other merchants on Amazon?
No. ONLY ITEMS SOLD BY AMAZON.COM QUALIFY FOR PURCHASE WITH THE TRADE-IN COUPON. Even Amazon's other sites (Amazon.co.uk, Amazon.jp, etc.) do not participate in these trade-in deals.

Trade-in coupon Usage:
Previous promo coupons and their expiration dates (NO ACTIVE PROMOS CURRENTLY):

1st Promo - $ 50 / $75 Coupon (coupon exp: 8/31) - Game Console Only
2nd Promo - 50 % Coupon (coupon exp: 8/31) - Game and Accessories
3rd Promo - $ 30 Coupon (coupon exp: 12/31) - Game Console, Game and Accessories
4th Promo - $ 30 Coupon (coupon exp: 12/31) - Game Console Only
 
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[quote name='evildeadjedi']Has anyone ever mixed dvds, textbooks, and game in the same package?[/QUOTE]

I have, seems like it takes 1-2 days longer from my experience when you add books. Dvd/games together are fine. Could just be me..
 
[quote name='evildeadjedi']Has anyone ever mixed dvds, textbooks, and game in the same package?[/QUOTE]


Yea i do it all the time. The games just get credited a day later, but i never had a problem with it.
 
I think this is probably the best thread for my question.

I just recently bought two copies of Battlefield: Bad Company 2 Ultimate edition during the B1G1 50% off deal at Amazon. I intend on trading one of them back into Amazon so that I will essentially have bought Battlefield: BC 2 Ultimate for a measly $14. But I just thought of a way to potentially make more money (possibly $10-$15).

My question is if I keep the DLC cards from the copy i'm trading in, will Amazon still accept it? The way I see it, I'm trading in a used game. It shouldn't be a problem right? I didn;t see anything in the FAQ about DLC codes.
 
[quote name='confoosious']dude, did you even read THIS page?[/QUOTE]

Haha, I read the mixing books and DVDs/games posts. But not the ones previous. Stupid me I guess.

So what I believe you guys are saying is they can't reject you for not including the DLC codes. I hope that's the case.


[quote name='handsomepete']
If you're really concerned about rejection you could try scanning / taking a picture of the cards and blacking out the codes on them. Then write "USED" across the DLC card and toss them back in the case. But I really don't think it's necessary, at least not in my experience. If they reject you for that take it up with Amazon - they're completely in the wrong if they think one time use stuff will be included in a used copy of anything.[/QUOTE]

Good to hear. Thanks.

Edit: I think I just got screwed by Amazon. I went to lock in my trade in of Battlefield BC2 Ultimate edition and it went from $26 to $13... What the heck? Is there any chance this trade in value you go up?
 
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[quote name='iHN Jury']Haha, I read the mixing books and DVDs/games posts. But not the ones previous. Stupid me I guess.

So what I believe you guys are saying is they can't reject you for not including the DLC codes. I hope that's the case.




Good to hear. Thanks.

Edit: I think I just got screwed by Amazon. I went to lock in my trade in of Battlefield BC2 Ultimate edition and it went from $26 to $13... What the heck? Is there any chance this trade in value you go up? [/QUOTE]

ROFL you didnt get screwed by amazon, you screwed yourself by not locking in the values earlier. A ton of people have already done this flip so naturally Amazon dropped the TIV for it.
 
I sent in my Let's draw trade in for $182 and UPS showed it went out for delivery today. I just got an email saying that my trade-in was cancelled after updating it. I knew it was going to be rejected but it was worth a try. I just hope they send me back the game.
 
I see that Amazon is offering 13.25 for a Rock Band USB hub. I remember these sitting at Target months ago at the $5 clearance price and not selling. I bought one, in fact. It's in the garage, unopened. Guess it's going to Amazon for credit :)
 
I got in on one let's draw for 182 :).. but they cancelled my other 2 games.. I had to split the order cause it was over 500.. oh well.. I least got one in
 
Mine were also cancelled today. I don't like how they cancel and then send an email that looks like you did it yourself.
 
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[quote name='mitemouse']I got in on one let's draw for 182 :).. but they cancelled my other 2 games.. I had to split the order cause it was over 500.. oh well.. I least got one in[/QUOTE]

Wait, did they actually credit you the $182 for one of them!?

[quote name='Toss']Mine were also cancelled today. I don't like how they cancel and then send an email that looks like you did it yourself.[/QUOTE]

And I'm willing to be if you contact Amazon CS about it, they will say something to the effect of "I see you canceled this trade-in on Dec. 10th. You can resubmit the trade at the current value if you would like".
 
[quote name='io']And I'm willing to be if you contact Amazon CS about it, they will say something to the effect of "I see you canceled this trade-in on Dec. 10th. You can resubmit the trade at the current value if you would like".[/QUOTE]

That's exactly what they said!....I just shipped mine today at 3:30 pm, and then I got the email at 4:30 pm the trade in was cancelled. I was still out, but I saw the email on my phone. When I got home, about 6:30 pm, I checked the ups tracking number, and all that it shows is that as of 4:30 pm, the billing information was voided, but it didn't show I dropped the package off at 3:30 pm. Luckily, I requested a drop off receipt.

Amazon customer service was of virtually no help, and insisted that I cancelled the trade in as they didn't. Demanded to speak to supervisor who said the same thing, but atleast he agreed to forward the issue to the trade in department.
 
[quote name='io']Wait, did they actually credit you the $182 for one of them!?



And I'm willing to be if you contact Amazon CS about it, they will say something to the effect of "I see you canceled this trade-in on Dec. 10th. You can resubmit the trade at the current value if you would like".[/QUOTE]
I spent around 30 min. talking to a rep this afternoon, they said it showed that i canceled the trade in, so they cant do anything about it... The did say that i would be able to resend it in for the amount of 9.75!
 
[quote name='jdb230']That's exactly what they said!....I just shipped mine today at 3:30 pm, and then I got the email at 4:30 pm the trade in was cancelled. I was still out, but I saw the email on my phone. When I got home, about 6:30 pm, I checked the ups tracking number, and all that it shows is that as of 4:30 pm, the billing information was voided, but it didn't show I dropped the package off at 3:30 pm. Luckily, I requested a drop off receipt.

Amazon customer service was of virtually no help, and insisted that I cancelled the trade in as they didn't. Demanded to speak to supervisor who said the same thing, but atleast he agreed to forward the issue to the trade in department.[/QUOTE]

Exact same thing happened to me, I shipped the game around the same time you did and got the e-mail around an hour later. I e-mailed them and they said I canceled the trade myself. How did you look up the tracking number? I didn't write it down since it is always in my account to look up but since they canceled it, it no longer shows the tracking number.
 
[quote name='YoshiFan1']Exact same thing happened to me, I shipped the game around the same time you did and got the e-mail around an hour later. I e-mailed them and they said I canceled the trade myself. How did you look up the tracking number? I didn't write it down since it is always in my account to look up but since they canceled it, it no longer shows the tracking number.[/QUOTE]

I requested a drop off receipt from staples so I had it on their. As far as I know, once the trade has been cancelled, I don't think you are able to view the shipping information any more.
 
[quote name='jdb230']I requested a drop off receipt from staples so I had it on their. As far as I know, once the trade has been cancelled, I don't think you are able to view the shipping information any more.[/QUOTE]

I guess in the future I should ask for a receipt if they give them at the UPS store, I just hope I at least get the game back if they are going to lie to everyone and say we canceled the trade ins ourselves.
 
[quote name='mitemouse']Yup I was credited 182 for one game.. mine was received yesterday[/QUOTE]

So what happened is...they got yours in...they decided to honor yours, and then cancel everybody elses...
 
Damn, I'm pretty much in the same boat as the others with regards to Let's Draw. Mine were locked in at $113.50 though.

My time-table:

12/4 - Locked in 3 separate trades for $113.50
12/10 - (Day 6)
2:30 EST - Dropped off 2 complete copies at a UPS drop-box.
4:30 EST - Got e-mails saying my trade-ins were cancelled. And billing information voided according to UPS tracking numbers.

Funny thing is... I anticipated they would get rejected, so I did actually decide for the hell of it to film myself inspecting them, packaging them, and dropping them off all in one take (I'm not gonna upload/link it at this time though because it my shows my personal information on the labels, sorry). I didn't anticipate them straight up canceling on me though.

Honestly, I would be less bothered and more sympathetic towards them in their denial of trade-in credit if they would just show some humanity about it and fess up and apologize that they mis-priced their trade-in quote or that their system glitched if it was generated algorithmically. But this shady, dishonest, and underhanded crap of mysteriously pre-maturely canceling orders without explanation (and insisting that we ourselves canceled them) or rejecting games for false reasons such as "wrong item" just irks me the wrong way and makes me dislike them. If they have a screw up, they should at least fess up to their mistake, instead of acting like the mistake was on our end. /end rant
 
I emailed CS about it and in the response they apologized and said it was a pricing error. Also, no offense to any of you guys since I tried to do the same thing, but I felt kind of shady for taking advantage of something we all knew was a glitch, and I'm okay with the cancellations.

By the way, they also mentioned that the canceled games would be rejected and returned to me, so it's not like they're stealing the games.
 
They probably cancelled the whole thing because if they just told everyone "wrong item", I have proof that Lets Draw with the UPC 096427016618 is the right item..
 
[quote name='kataztrophik']ROFL you didnt get screwed by amazon, you screwed yourself by not locking in the values earlier. A ton of people have already done this flip so naturally Amazon dropped the TIV for it.[/QUOTE]

Very true, i'm new to TIV and Amazon trading. I'm just going to sell it new on Amazon. Hopefully someone will buy it for ~$30. Lesson learned.
 
The whole videotaping thing is just stupid unless you have a continuous take where you drop it off in the mailbox.

Even then, they can just point to their terms and conditions and say they can reject any trade at their sole discretion.
 
I got couple games from Blockbuster that I wanted to trade in, however, they share fair amount of scratches. How likely might they reject them? Think I should try to exchange for less scratched up discs?
 
Today's trade-in of the day is Star Ocean: Last Hope International for $26. GS is selling this for $18 used/$20 new. There's also a B2G1 free sale going on this weekend, so if you could find 3 used copies you'd make a $42 profit.
 
[quote name='dino88']Today's trade-in of the day is Star Ocean: Last Hope International for $26. GS is selling this for $18 used/$20 new. There's also a B2G1 free sale going on this weekend, so if you could find 3 used copies you'd make a $42 profit.[/QUOTE]

That's the "wrong item" according to Noram, you sent "My Pretty Pony" so they are going to return your item.
 
[quote name='dino88']Today's trade-in of the day is Star Ocean: Last Hope International for $26. GS is selling this for $18 used/$20 new. There's also a B2G1 free sale going on this weekend, so if you could find 3 used copies you'd make a $42 profit.[/QUOTE]

I believe you transposed it from $24
 
[quote name='Donut2922']I believe you transposed it from $24[/QUOTE]

Nope.

3 copies from GS with the B2G1 free = $36 (18 + 18 + free = 36)
3 trade-ins to Amazon = $78 (26 x 3 = 78)
$78 Amazon credit - $36 spent at Gamestop = $42 profit
 
[quote name='dino88']Nope.

3 copies from GS with the B2G1 free = $36 (18 + 18 + free = 36)
3 trade-ins to Amazon = $78 (26 x 3 = 78)
$78 Amazon credit - $36 spent at Gamestop = $42 profit[/QUOTE]

Ah thanks - I need to sleep :)
 
[quote name='dino88']Nope.

3 copies from GS with the B2G1 free = $36 (18 + 18 + free = 36)
3 trade-ins to Amazon = $78 (26 x 3 = 78)
$78 Amazon credit - $36 spent at Gamestop = $42 profit[/QUOTE]

Good deal. Hard to find this game. Most stores dont have it and if they do only 1 copy. :(
 
I understand everybody's frustration with Amazon's trade-in affiliate, and definitely don't need some troll's "sole discretion of merchant" standard response that I've seen once per page for the last three pages, but I will lay this out here for all those "lol americans" or other trolls on here.

Amazon's value of these games, (Let's Draw, Garfield, Pitfall, etc) at the time the trade values were inflated were typically 25-40% higher at the lowest price on the marketplace than the trade-value itself. This is a result of the script that they are running (they use a similar pricing program for their products, which I will get to later). At the time the majority of us submitted our trades and even mailed them the Marketplace values of these games (at the low end) were still significantly higher than the TIV quote provided. In the case of Let's Draw, the lowest priced copy was $240.00, which is why they were purchasing it in at $180.

If I remember correctly the lowest priced copy was available from our friends at PieceOfMindMedia (which is NORAM's merchant affiliate) where our USED products are resold. This "lowest purchase price" as a merchant ($240.00) is also a result of their repricing script, to provide the company with the lowest price and generally the first to sell (without going below a certain amount).

With regards to Let's Draw, the value when to $10.00 at one point (assuming after a certain number of trades had been submitted), only to be raised again to $113 because the merchant values were still over $200. Unfortunately, Amazon itself managed to get a restock of that product, essentially tanking the value of the game across the board by the fault of neither NORAM or the trader.

That being said, I honestly have some problem understanding why the trolls are basically saying "lol you deserve that for expecting that much." Noram offering 182 or 71 (insert amount) for a trade, on items which they were currently selling through an affiliate for 25-40% more is a common business practice. The rather shady aspect of this entire situation is NOT the trade value itself, but the company that is deterring other sellers by offering a reasonable trade-in value AT THE TIME (yes, a $182 TIV on a product listed at $240 at the cheapest is, in fact, reasonable), under the guise that "working trades in acceptable condition will be given the quoted price."

While it may not be AMAZON directly taking part in this type of deceptive practice, they are facilitators by their placement for easy access on the product page, not the mentioned fact that supposedly Amazon and the Customers are the only ones who can directly cancel trades (like what is occurring now). Of course, if NORAM does not send these items back they are clearly engaging in the procurement of goods under false pretenses (which is why Amazon reps state that we will "definitely" be receiving those items back). Of course, I find it a bit more disconcerting by Amazon standing by the idea that the customer is the one who canceled the trade, because that tells me that they either honestly believe that they did not (or actually did not) cancel these orders.... meaning a third party (their affiliate) potentially has full access to our accounts.
 
Merchants are setting prices that trigger the ridiculous TIV script. I have seen a seller mess with his values on a day-to-day basis recently. I suspect he did this on purpose in order to trade in stuff for himself. The problem is the automated script and Amazon needs to figure this thing out. I don't blame them at all for canceling whenever issues like this occur. It is their right to do so.

If people witnessed any similar issue like this at their local mom+pop store then they would likely alert the shop of the mistake. When its a large company like amazon they feel entitled. It does not matter whether the business is small or large. Just use your common sense and let good ethics guide you... :D
 
[quote name='Japakneez']Merchants are setting prices that trigger the ridiculous TIV script. I have seen a seller mess with his values on a day-to-day basis recently. I suspect he did this on purpose in order to trade in stuff for himself. The problem is the automated script and Amazon needs to figure this thing out. I don't blame them at all for canceling whenever issues like this occur. It is their right to do so.

If people witnessed any similar issue like this at their local mom+pop store then they would likely alert the shop of the mistake. When its a large company like amazon they feel entitled. It does not matter whether the business is small or large. Just use your common sense and let good ethics guide you... :D[/QUOTE]

Who would've thought in this day and age that there would not be unethical market makers.
 
[quote name='converse']That's the "wrong item" according to Noram, you sent "My Pretty Pony" so they are going to return your item.[/QUOTE]

??????????
 
[quote name='dyeknom']I understand everybody's frustration with Amazon's trade-in affiliate, and definitely don't need some troll's "sole discretion of merchant" standard response that I've seen once per page for the last three pages, but I will lay this out here for all those "lol americans" or other trolls on here.

Amazon's value of these games, (Let's Draw, Garfield, Pitfall, etc) at the time the trade values were inflated were typically 25-40% higher at the lowest price on the marketplace than the trade-value itself. This is a result of the script that they are running (they use a similar pricing program for their products, which I will get to later). At the time the majority of us submitted our trades and even mailed them the Marketplace values of these games (at the low end) were still significantly higher than the TIV quote provided. In the case of Let's Draw, the lowest priced copy was $240.00, which is why they were purchasing it in at $180.

If I remember correctly the lowest priced copy was available from our friends at PieceOfMindMedia (which is NORAM's merchant affiliate) where our USED products are resold. This "lowest purchase price" as a merchant ($240.00) is also a result of their repricing script, to provide the company with the lowest price and generally the first to sell (without going below a certain amount).

With regards to Let's Draw, the value when to $10.00 at one point (assuming after a certain number of trades had been submitted), only to be raised again to $113 because the merchant values were still over $200. Unfortunately, Amazon itself managed to get a restock of that product, essentially tanking the value of the game across the board by the fault of neither NORAM or the trader.

That being said, I honestly have some problem understanding why the trolls are basically saying "lol you deserve that for expecting that much." Noram offering 182 or 71 (insert amount) for a trade, on items which they were currently selling through an affiliate for 25-40% more is a common business practice. The rather shady aspect of this entire situation is NOT the trade value itself, but the company that is deterring other sellers by offering a reasonable trade-in value AT THE TIME (yes, a $182 TIV on a product listed at $240 at the cheapest is, in fact, reasonable), under the guise that "working trades in acceptable condition will be given the quoted price."

While it may not be AMAZON directly taking part in this type of deceptive practice, they are facilitators by their placement for easy access on the product page, not the mentioned fact that supposedly Amazon and the Customers are the only ones who can directly cancel trades (like what is occurring now). Of course, if NORAM does not send these items back they are clearly engaging in the procurement of goods under false pretenses (which is why Amazon reps state that we will "definitely" be receiving those items back). Of course, I find it a bit more disconcerting by Amazon standing by the idea that the customer is the one who canceled the trade, because that tells me that they either honestly believe that they did not (or actually did not) cancel these orders.... meaning a third party (their affiliate) potentially has full access to our accounts.[/QUOTE]

Oh get off it. The price of those games aren't really >$200 and it's never gonna sell for anywhere close to that. That's just some merchant putting whatever they want and hoping someone falls for it. We're not talking about super rare nintendo games here.

Like someone else said, it's just a pricing script that they need to fix. Is it their fault that it's broken - sure. But they smartly put into their terms and conditions that they can reject all trades.

It's just a game -- we try to get super high trade in values and they try to make as much profit as they can on the games they buy from us. You win some you lose some. But if you're gonna play the game, don't bitch about how the game is rigged, especially since you already know the rules. Or at least you should know the rules. It's not their fault you're not reading the rules.

But you've got to be completely delusional if you think they'd actually will make a profit on the games they'd buy at $100. Their rule of thumb on older releases is to make 2-3 x what they pay. Look at the rare video game list and you tell me how many actually would sell for 200-300.

Come on dude. Get real.
 
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[quote name='predseth']They've just raised a lot of trade-in values (NSMB Wii SMG 2 up to $32) across all systems to match Gamestop's extra 50% promo.[/QUOTE]

Thanks much for the heads up - just resubmitted a trade-in I had for +$30.
 
[quote name='predseth']They've just raised a lot of trade-in values (NSMB Wii SMG 2 up to $32) across all systems to match Gamestop's extra 50% promo.[/QUOTE]

wow nice, there are some ridiculously delicious TIV right now. Black ops for $43, ssmb brawl for $32, nba 2k11 at $35, bunch more.


EDIT: I'm going to be swimming in Amazon Credit in two weeks, locked in about 10 games and still looking for more. Pokemon Diamond at $19 and Layton at $16, GTA 4 at $12, lol seriously.
 
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I think the match includes the 10% bonus from PowerUp, I would be shocked if GS is offering more than $43 for black ops after the 50% + 10%.
 
[quote name='confoosious']Oh get off it. The price of those games aren't really >$200 and it's never gonna sell for anywhere close to that. That's just some merchant putting whatever they want and hoping someone falls for it. We're not talking about super rare nintendo games here.

Like someone else said, it's just a pricing script that they need to fix. Is it their fault that it's broken - sure. But they smartly put into their terms and conditions that they can reject all trades.

It's just a game -- we try to get super high trade in values and they try to make as much profit as they can on the games they buy from us. You win some you lose some. But if you're gonna play the game, don't bitch about how the game is rigged, especially since you already know the rules. Or at least you should know the rules. It's not their fault you're not reading the rules.

But you've got to be completely delusional if you think they'd actually will make a profit on the games they'd buy at $100. Their rule of thumb on older releases is to make 2-3 x what they pay. Look at the rare video game list and you tell me how many actually would sell for 200-300.

Come on dude. Get real.[/QUOTE]


the only problem with this argument is that nor am ruined my games and many other people 2. I sent them in, in perfect condition like new well packaged and everything on 2 separate accounts. On 2 different days, and they destroyed them all. If they had sent me an email saying there was a pricing error and we can not honor that price it would be a different story! but instead they say the games are damaged and send them back destroyed.
 
I just submitted a trade yesterday, but I have not shipped it yet. Two of the games went up in value, but one dropped. Should I send in the original trade with only two of the games and then submit a new order with the two that were raised? Would it be an issue if my original order showed up with only 2 of the 4 games submitted?
 
[quote name='dino88']I just submitted a trade yesterday, but I have not shipped it yet. Two of the games went up in value, but one dropped. Should I send in the original trade with only two of the games and then submit a new order with the two that were raised? Would it be an issue if my original order showed up with only 2 of the 4 games submitted?[/QUOTE]

Nope, should work, not required to ship all the games, they'll just give you credit for what you sent in. Did it a few times myself.
 
[quote name='s1mons4yz']Yea i do it all the time. The games just get credited a day later, but i never had a problem with it.[/QUOTE]

[quote name='CyReN']I have, seems like it takes 1-2 days longer from my experience when you add books. Dvd/games together are fine. Could just be me..[/QUOTE]

Thanks for the replies, now to setup my trade in order and package my items. :)
 
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