[quote name='Ratchet & CAG']But what the hell were these "incidents"?[/QUOTE]
Silly, you know what these incident were...see below.
[quote name='Ratchet & CAG']...I got a total of $47 in credits/refund applied to my Amazon account after bringing these issues up with Amazon.[/QUOTE]
See...you knew all along.
If you also knew the
terms of Amazon, you'd also know that they do not offer price matches, adjustments,
promotional offers are only valid during the stated period, etc., etc.
So why are you surprised that they no longer want your business if you are continually contacting their CSRs to mitigate their policies.
If you truly had a problem after a purchase for an item you received (or failed to receive) you're allowed to return the item under their
stated conditions...YOU ARE OWED NOTHING otherwise. You do not need to contact CSR for a return, you can set the whole thing up yourself.
You can't just call CSRs and make up the rules.
Rarely should you have a VALID reason for contacting a CSR through either chat or phone as the above COMMON outlets will resolve your issue by returning your item.
You don't think Amazon's quality control & internal auditors monitors their CSR reps wherever their located to monitor this abusing activity. Yes, you abused their terms...once, twice, fifty damn times...doesn't matter. Your name popped up more than their liking and during reconciling these items from CSRs to invoices in sum...I can only imagine what this reconciling amount (net adjustments related to 'incidents') is each month/period. They don't have to do business with you...and I don't blame them.
They obviously offer the outlet of returns as they get their WHOLE asset back under their roof.
Do you go to Wal-Mart, GameStop, etc. and stand in front of CSRs, refusing to leave until they bend to your will?
I don't think you're being wholly honest in your 'incidents.' Maybe you were an ass and the CSR sped up your banning process in return?
[quote name='Ratchet & CAG']Anyway, hope you guys never gets shafted like we did. Just wanted to share this experience.[/QUOTE]
You weren't shafted...you were shafting them.
I only hope Amazon doesn't get shafted anymore like you had done to them.
I also hope other outstanding CAGs return to share their ban stories for others to enjoy.
What did you think, we'd throw a pity party for you?