Dear Square Enix Member,
You are receiving this email communication because your 2011 Square Enix Members package was shipped to your address with an incorrect return address from Walmart.com. This was an error in our shipping process and we apologize for the confusion. If you have not already received your package, please respond back to this email and we will respond with the appropriate tracking information.
Again, we apologize for the inconvenience and appreciate your continued support.
Regards,
Square Enix Members Team